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Yes solus is down, my VPS is still up though.
Have you raised a ticket?
Yep done.
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It's up and running at the moment. But in the statistics within SolusVM I see a gap about 4 hours ago. The last 3 hours it is OK.
But the "outages" keep continuing, is it just coincidence? Every provider has some bad luck now and again.
Mine's the other way round - VPS down, Solus up. Solus showing status of box as 'unknown' and won't let me restart or do anything else. Only in NYC location, my Amsterdam box is running fine.
I just got:
555 views
Ouch, hope the data is safe if not then I hope y'all had backups!
Checked and for some reason my rsync cron hasn't run since 2nd October... Oh dear.
Please read what I said I am asking if anyone is experiencing it too. I am NOT looking for an agent etc. use your head
Yeah I just received now too. Thanks for the info.
GVH, 123systems and now INIZ. Will these be on dead pool list?
+1.
Great, just checked and my VPS with INIZ is also down.
Mine's online still. But I've put in a request for cancellation.
Mines been up for 125 days.
And so it begins. My stable horse starts limping...
Well to be fair it's a reported raid card failure. Happens all to often unfortunately
Update 2:
>
Update 3:
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Still down ...
And another update:
Important thing for me was "current non-existent backup procedure"...
yeah but no reply from Kayako or etc..
That is completely correct, who does not advertise backups or at least managed services, does not have backup procedures, the customer is supposed to keep backups if his data is important, either on free space as many people offer or at another provider to make sure you still have it if your main host goes down.
There is no need to increase prices with backups when most people dont need them because they know better when to save data, how many copies to keep, how to setup redundancy and replication and for what data in particular.
Saving OS files is useless, the backup the provider has will probably be outdated already, you know best what to save and when, so, you should take care of your backups, at most, the provider will offer you free ftp space as an option, if you care for your data. If not, nobody else will and you should never expect it.
We have a saying here, God gives you everything, but does not put it in your bag. Help yourself before expecting others to jump through hoops for you.
There is no need to increase prices with backups when most people dont need them because they know better when to save data, how many copies to keep, how to setup redundancy and replication and for what data in particular.
Saving OS files is useless, the backup the provider has will probably be outdated already, you know best what to save and when, so, you should take care of your backups, at most, the provider will offer you free ftp space as an option, if you care for your data. If not, nobody else will and you should never expect it.
We have a saying here, God gives you everything, but does not put it in your bag. Help yourself before expecting others to jump through hoops for you.
Serious? If I'm buying a RAID 10 VPS I expect NO dataloss...Regarding to you, everyone should buy single HDD servers and backup 100GB productive websites every day or what? Maybe Hourly? Where? Traffic? But yes, it is easier to say it's the costumers fault...
RAID=/=Backup.
Even so, RAID cards can fail and corrupt data, we had an instance where half of the RAID failed suddenly (those drives dropping out for unknown reasons) leading to dataloss. While we had a backup, was 12-14 hours old.
Who cares for their data makes back-ups, who does not, it means they have nothing important or unique there and a simple blanked VPS will be at most a minor annoyance.
+1.
A customer should be dtaking backups regardless of if the host does or not..
It's your data your responsibility.
You know this, i know this and most reasonable people know this.
But there will always be people who will cry and curse because their precious data is gone from their precious $10/year VPS and they didn't have backups. And of course they lost thousands because of this ;-)
Absolutely. No question about it. Also, don't forget to backup your backups and check if your backups are working once in a while.