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I couldn't even tell you which (if any) of my VPS providers do backups because irrelevant. Run your own backups and feel safe & secure.
(Sympathies to INIZ & customers, painful situation)
Still no update now from them.
There was update.
I got newly created VPS with different IP address.
guess its time to look for another nyc box.
Is Iniz's Netherland based VPS affected, should we move out immediately?
Thanks for the feedback and updates. I have already moved away.
There are no issues in NL or LA or any other NYC location. All clients should be up in NYC now with a new box. If your new host offers backups or is someone who can predict when a RAID card may decide to just fall off with near no notice or logs then they would be better option.
Their was more to the email other than what @Spirit posted as well
We can do (and are doing) offsite backups in several locations for several clients where their data matters from 15mins, hourly to daily etc. This would be a matter for sales.
And managed services, yes.
I do hundreds of GB of backups every day. So - YES. As others pointed out: RAID is just another layer of security but does not equal or replace a proper backup. I have learned that the hard way years ago and do backups to at least (!) 2 remote locations every single day since then. Backups have to part of your hosting strategy, otherwise you do it wrong.
Fair point. But the timing couldn't be worse. I'm not leaving yet.