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Help us test out our new Anti Spam system at NameCrane!

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Comments

  • highlightingshighlightings Member

    @Francisco said:

    @junglecat said:
    Are the lifetime plans still available? I was ready to buy on the site yesterday and everything is different today.

    New site! New billing system!

    You can find the promo plans at https://cranemail.com

    The SFTP and FTPS are not working on cranemail.. Maybe you should remove it from the list of supported features... This is response from your staff to my ticket (29737) :

    "Our underlying software, SmarterMail, has recently updated its account code. Our developers are working urgently on a fix, but this will take some time. We sincerely apologize for the inconvenience"

  • CeeCee Member

    I am a lifetime user of NameCrane Mail. It blocked notification emails sent from my own domain. When I manually allowed them, I noticed this change. I am still figuring out how to use it and what has changed. Since I have many domains using NameCrane Mail, I hope there are some MXFilter default values that can be loaded. Can it do this now?

  • adanforestadanforest Member

    :smile:

    This invoice has been cancelled and is no longer payable. If you believe this is an error, please contact support.

  • longtable2650longtable2650 Member

    Are Namecrane email servers/disks encrypted at rest?

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @highlightings said:

    @Francisco said:

    @junglecat said:
    Are the lifetime plans still available? I was ready to buy on the site yesterday and everything is different today.

    New site! New billing system!

    You can find the promo plans at https://cranemail.com

    The SFTP and FTPS are not working on cranemail.. Maybe you should remove it from the list of supported features... This is response from your staff to my ticket (29737) :

    "Our underlying software, SmarterMail, has recently updated its account code. Our developers are working urgently on a fix, but this will take some time. We sincerely apologize for the inconvenience"

    FTP was fixed yesterday :)

    @Cee said:
    I am a lifetime user of NameCrane Mail. It blocked notification emails sent from my own domain. When I manually allowed them, I noticed this change. I am still figuring out how to use it and what has changed. Since I have many domains using NameCrane Mail, I hope there are some MXFilter default values that can be loaded. Can it do this now?

    You can ticket and we can look into why messages are getting caught. Missing/incorrect SPF and things like that are big knocks.

    @adanforest said:
    :smile:

    This invoice has been cancelled and is no longer payable. If you believe this is an error, please contact support.

    Ticket billing and we will take a peak.

    @longtable2650 said:
    Are Namecrane email servers/disks encrypted at rest?

    Yep.

    Francisco

  • adanforestadanforest Member

    @Francisco said: Ticket billing and we will take a peak.

    >

    #CRANE-29952

  • CeeCee Member
    edited November 8

    @Francisco said: You can ticket and we can look into why messages are getting caught. Missing/incorrect SPF and things like that are big knocks.

    Ticket: CRANE-29967

  • highlightingshighlightings Member

    @Francisco said: FTP was fixed yesterday

    >

    Only partially resolved. I can now access the root folder. But thats it. Subfolders are not accessible on SFTP.. I can create folders at / using Filezilla.. But even the folders created in the same session not accessible further.
    "Error: Could not get directory information: Received error SSH_FX_NO_SUCH_FILE with description"

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @highlightings said:

    @Francisco said: FTP was fixed yesterday

    >

    Only partially resolved. I can now access the root folder. But thats it. Subfolders are not accessible on SFTP.. I can create folders at / using Filezilla.. But even the folders created in the same session not accessible further.
    "Error: Could not get directory information: Received error SSH_FX_NO_SUCH_FILE with description"

    Drop a ticket. I'll do some testing tonight as well.

    Francisco

  • highlightingshighlightings Member

    @Francisco said:

    @highlightings said:

    @Francisco said: FTP was fixed yesterday

    >

    Only partially resolved. I can now access the root folder. But thats it. Subfolders are not accessible on SFTP.. I can create folders at / using Filezilla.. But even the folders created in the same session not accessible further.
    "Error: Could not get directory information: Received error SSH_FX_NO_SUCH_FILE with description"

    Drop a ticket. I'll do some testing tonight as well.

    Francisco

    Ticket - 29737

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