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DeluxHost.net | VPS Restock | Improved Storage Servers! | Z / T / Q | Highly DDoS Protected | NL

1…910111315

Comments

  • GrigoriJGrigoriJ Member

    Poor bandwidth:

    T-2:

      Server: fdcservers.net - Amsterdam (id: 9913)
         ISP: Deluxhost
Idle Latency:     2.69 ms   (jitter: 1.26ms, low: 1.89ms, high: 5.33ms)
    Download:   526.30 Mbps (data used: 756.3 MB)                                                   
                 20.40 ms   (jitter: 23.19ms, low: 1.31ms, high: 316.14ms)
      Upload:   349.56 Mbps (data used: 587.3 MB)                                                   
                103.54 ms   (jitter: 42.64ms, low: 2.94ms, high: 691.25ms)
 Packet Loss:     0.0%


X-2:

      Server: Hack The Box Ltd - Amsterdam (id: 64995)
         ISP: Deluxhost
Idle Latency:     0.92 ms   (jitter: 0.23ms, low: 0.82ms, high: 1.65ms)
    Download:   616.19 Mbps (data used: 929.0 MB)                                                   
                 11.72 ms   (jitter: 11.67ms, low: 1.17ms, high: 119.50ms)
      Upload:   347.63 Mbps (data used: 620.9 MB)                                                   
                 26.41 ms   (jitter: 30.08ms, low: 3.58ms, high: 317.39ms)
 Packet Loss:     0.0%

    Servers are unfit for use:

    D-2

HOST: *************                                        Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. AS???    _gateway (**.**.*.*)                         17.0%   100  221.2 135.8   0.4 865.6 172.1
  2. AS12586  5.230.0.2                                    21.0%   100  2363. 1641. 663.0 3301. 615.8
  3. AS???    cloudflare.anc.kleyrex.net (193.189.82.195)  25.0%   100  289.3 111.5   1.3 688.0 148.6
  4. AS13335  162.158.84.79                                18.0%   100  178.2 123.3   1.0 781.2 187.6
  5. AS13335  162.158.84.39                                21.0%   100  187.5 134.7   1.9 842.2 195.1
  6. AS13335  one.one.one.one (1.1.1.1)                    20.0%   100  181.3 107.7   1.3 795.9 191.0

D-2

HOST: *************                                         Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. AS214677 _gateway (**.**.*.*)                         30.0%   100  303.9 127.2   0.7 1023. 203.9
  2. AS12586  5.230.0.2                                    18.0%   100  537.1 146.8   0.9 863.5 204.0
  3. AS???    cloudflare.anc.kleyrex.net (193.189.82.195)  17.0%   100  509.3 125.2   1.1 752.1 181.6
  4. AS13335  162.158.84.78                                18.0%   100  457.8 121.1   1.2 858.8 188.7
  5. AS13335  162.158.84.229                               22.0%   100  309.8 135.9   1.7 889.3 208.5
  6. AS13335  one.one.one.one (1.1.1.1)                    19.0%   100  393.1 103.0   1.3 720.9 130.7
  • reid01reid01 Member

    Order #6653906810
    +1 GB RAM preferred. Thank you!

  • TandoorTandoor Member
    edited October 22


    Cpu steal very high all the time. Cannot use these vps server nothing. And i have only zabbix client running.

  • nibabanibaba Member

    Guess the supplier is so on top of things today they don’t even ask for the ticket number here. Impressive!

  • AnorakAnorak Member
    edited October 22

    @DeluxHost said:

    @Anorak said:
    @DeluxHost still waiting on this one (now a week without reply) #TMV5ZWCHFIFS8

    checking this today

    and stiiiiiiill waiting
    *it was not in fact (yesterday)today

  • jorohe6515jorohe6515 Member

    @Tandoor said:

    Cpu steal very high all the time. Cannot use these vps server nothing. And i have only zabbix client running.

    Less than 10% steal an average is pretty good ... My VPS is currently at 44% steal on average, yesterday it was even more. Wanna switch VPS with me?

  • ehabehab Veteran

    @jorohe6515 said:
    Wanna switch VPS with me?

    you can have @Tandoor 's thingy

  • ototosototos Member

    Paypal not accept?

  • GrigoriJGrigoriJ Member

    This isn’t a service; it’s some kind of perversion.
    Now even T is barely breathing:

          Server: Hack The Box Ltd - Amsterdam (id: 64995)
         ISP: Deluxhost
Idle Latency:    17.67 ms   (jitter: 21.42ms, low: 2.18ms, high: 37.27ms)
    Download:   289.16 Mbps (data used: 462.7 MB)                                                   
                 16.14 ms   (jitter: 18.39ms, low: 1.54ms, high: 165.22ms)
      Upload:   136.50 Mbps (data used: 237.1 MB)                                                   
                 29.14 ms   (jitter: 25.59ms, low: 3.49ms, high: 167.69ms)
 Packet Loss:     0.0%
  • DeluxHostDeluxHost Member, Patron Provider

    We've responded to the tickets you've reported, please let me know if anyone has been forgotten or still needs help.

    Thanked by 1jorohe6515
  • HiJizoHiJizo Member

    @DeluxHost said:
    We've responded to the tickets you've reported, please let me know if anyone has been forgotten or still needs help.

    Hi, my DeluxHost account was suddenly restricted while uploading attachments to a support ticket. I can no longer log in or receive emails.

    Registered email: [email protected]

    Could you please check and restore my account access? Thanks!

  • hopp3lhopp3l Member

    @DeluxHost said:
    We've responded to the tickets you've reported, please let me know if anyone has been forgotten or still needs help.

    I haven't received any response at all regarding my ticket #TMUSJGCU14BAA since Oct. 13, 2026, and I keep getting the exact same replies to my ticket #TMTG6EQ9XCRVO. I don't quite understand the point of this—a solution was reached by both parties in both cases, and now I'm waiting in vain for it to be implemented.

  • jorohe6515jorohe6515 Member

    @DeluxHost said:
    We've responded to the tickets you've reported, please let me know if anyone has been forgotten or still needs help.

    Thank you, my steal issue was resolved by moving my VPS to a different node.

  • steve147steve147 Member
    edited October 23

    9020547047 ram please, thank you :*
    edit: i got vcpu i am happy with that thank you

  • eloftyelofty Member

    2210-13134-2026
    Extra ram please :)

  • reid01reid01 Member

    Hey @DeluxHost,

    Just wanted to give a heads-up here as well — I've got ticket #TMVK6V5MXMZA3 open about the storage on my node. I only purchased this yesterday and it's been failing repeatedly since, so I haven't really been able to use it at all.

    The disk has basically stopped responding. Writes hang, jbd2 is stuck, journald has actually crashed, and load keeps climbing. My services are timing out — users are seeing 524s — and I lost a SQLite database to it. I've put all the diagnostics in the ticket, so I won't repeat everything here.

    If there's any chance you could move me to a healthy node, that would honestly be the best outcome for me — I'd rather keep the service than get money back. If that's not possible though, since this has been unusable from day one, I'd like to request a refund rather than a partial one. Happy to send a crypto address whenever you need it.

    Not trying to be a pain, just hoping to get this moving. Would really appreciate someone taking a look at #TMVK6V5MXMZA3 when you get a chance.

    Thanks.

  • eloftyelofty Member

    also got 2 storage servers yesterday, yes the hdd disk is really slow. nvme is a bit better not unusable as storage but still not great. also bought an normal vps and the disk on that is unusable. opened ticket but as with many others no response.

  • madtobymadtoby Member

    I really need a faster and more convenient way to get in touch with your team. Could you please provide one?

  • eloftyelofty Member

    jump on a plane. > Via Motomeccanica, 5c, 00071 Area Produttiva RM, Italy

  • StarnbergStarnberg Member
    edited October 23

    #TMV3XIB9G6IWS
    #TMUH24SUU88G5

    Could you please not only check, but actually do something towards fixing the issues, please?

    E.g., on #TMV3XIB9G6IWS, you proposed a solution on October 13, and I agreed to it just 3 minutes later, but nothing ever happened since then except the ticket status was changed to "waiting".

    Thanks!

  • regmailregmail Member

    Order #1020103014
    +1 GB RAM

  • regmailregmail Member
    edited October 23

    Order #7074075405
    +1 GB RAM

  • DK87DK87 Member

    @Tandoor said:

    Cpu steal very high all the time. Cannot use these vps server nothing. And i have only zabbix client running.

    what a horrible steal time on vps that costs whole 15 euro/year! :D

    lets exchange, wanna grab my DE vps with completely dead network lasting 3rd weeks in a row to your vps with so unacceptable steal time? :D

  • nibabanibaba Member

    Shame on the supplier!

  • rcy026rcy026 Member

    @DeluxHost said:
    We've responded to the tickets you've reported, please let me know if anyone has been forgotten or still needs help.

    I just have to ask this: why not just respond to all tickets? That way nobody is forgotten or needs help and you do not even have to ask. Your ticket queue should preferably be completely empty, then you do not have to ask on a forum to know which tickets to work on.

    My vps's with you are working fine so I have no tickets, but I get a bit confused by how you are dealing with this.

    Thanked by 1zed
  • ototosototos Member

    PLEASE reply ticket:

    TMVJTFIVO8L7C

  • ScionerScioner Member

    There's plained maintenance for today. I'll leave it there, so we can compare before/after

  • ScionerScioner Member

    @DeluxHost btw, for now I will keep defenfing you, as I think you are providing more than just reasonable service for the price.

    But I have to be fair and state real issues. And I have to admit some issues gone way beyond just some occasional hiccups.

  • emelaemela Member

    Order #22332
    Network port upgrade up to 10 Gbps

    Please reply ticket #TMVK2C8EKRWLW

  • reid01reid01 Member
    edited October 23

    @DeluxHost said:
    We've responded to the tickets you've reported, please let me know if anyone has been forgotten or still needs help.

    Ticket #TMVK6V5MXMZA3 | DeluxHost NL VPS
    I'm sharing sar -d historical I/O stats from my node.
    The disk works perfectly fine normally, with await ~0.5-0.8ms.
    But there are periodic, repeating I/O stalls every 1.5–2 hours.
    During stalls, disk await spikes up to 65.6 seconds, IO queue piles up heavily, while my write throughput stays below 10 KB/s.
    This proves the stalls are NOT caused by my workload. It looks like host-side storage contention or degraded RAID.

    Consequences:
    journald got killed by watchdog multiple times, SQLite database corruption, Cloudflare 524 timeouts.
    This server is completely unusable.

    Hope the team can help resolve this promptly

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