All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
DataPasa Is Scam - Avoid
Hello, Just sharing my horrible feedback.
When I signed up, no questions were asked. However, as soon as I deposited $30, a form suddenly appeared asking for a bunch of personal information. I filled it out, but the whole experience left me feeling uncomfortable.
My main concern was that they could suspend or terminate my VPS at any time using the same lame excuses that crypto exchanges use these days: "AML, AML, AML!" LOL.
And that's not even the worst part.
The guy claims to be a Hetzner reseller and even provides a Hetzner test IP. However, after purchasing the server, I received a cheap, blacklisted IP with heavy packet loss and terrible ping.
After dealing with all these issues, I decided to delete the server and request a refund.
And guess what? My refund request was rejected!
To make matters worse, they aren't even responding to my support ticket anymore.
I paid $30 expecting a reliable VPS, but all I got was a terrible experience, questionable service, and nonexistent customer support.
AVOID THESE SCAMMERS!
@datapasa if KYC or AML is huge concern for you then ask for KYC when signing up, Not after deposit. Idiot!
A Huge Lesson For Me, Always buy from well-established and reputable hosting providers like Hetzner, OVH, etc. They might charge a little more, but at least you know what you're paying for, and they actually deliver the service they promise!
I hope staff or administrators will take strict action against him.
Comments
Hi @IIMKIIVG,
Sorry the experience was frustrating. Some context for anyone reading this thread:
The verification request and the refund decision were not arbitrary. They were the result of a combination of factors on this specific order: the account was registered with a disposable email address, a card payment was declined and flagged by Stripe Radar, and the refund was requested to a third-party wallet instead of the original payment method. None of these alone would lead to this outcome, but together they match the patterns our risk checks are designed to catch, which is why the order went to manual review.
That said, we take the feedback seriously and will review our terms and how this case was handled.
Please send me a DM here on LET with the email address of your account so we can locate it and continue from there.
Interesting part is, I paid with crypto and asked for refund to crypto, Shame on you before lying.
No risky payment method was used to deposit.
@IIMKIIVG
The crypto deposit itself is not in question. Before that deposit, our billing anti-fraud system logged a card payment attempt on the same account through Stripe, which was declined and flagged by Stripe Radar. The crypto payment came after that, so the order was evaluated with the full account history, not just the final payment method.
Please send me a DM with your account email so we can go through the details privately.
But you asked it to be sent to a different wallet. This is not how most providers work.
Also you should read their ToS, many times there are no refunds for crypto payments.
i mean he gave "context for anyone reading" before asking for account info so.. oops?
That makes it all sus lmao
Yeah, he must have smoked some fake shit since he can remember the context of cases he has handled. /s
LOL How can I claim refund on trc20 when there was no option to get refund on trc20 wallet? I paid with trc20 and tried to get refund on erc20 because there was no option to get trc20 refund.
You must be his $2 guy, Go claim your $2 credit for defending him
I never attempted to pay with card. What you talking about?
Congratulations on earning $2 credit
@IIMKIIVG
Understood. In that case it may have been a false positive on our side. Our anti-fraud links signals not only by account but also by IP address, so if you were connected through a VPN or another shared IP, a declined card attempt made by someone else from the same address could have been associated with your order.
Some additional context for anyone reading, since this is not specific to this case.
As a small provider, we get a constant stream of carders trying to run stolen cards through our Stripe checkout. Every fraudulent payment that gets through ends up as a chargeback: the full amount is reversed and Stripe charges us a $15 dispute fee on top, plus the cost of the resources already used. Too many of these and the payment account itself is at risk.
Because of that, our anti-fraud rules are stricter than we would like, and occasionally they catch legitimate customers too. That is not the intent, and when it happens we prefer to resolve it individually rather than loosen the rules for everyone. That is also why verification is triggered by risk signals at payment time instead of being required from every customer at signup.
@luckypenguin
@zed
@malignify
@xvps
Illiterate dumb posters, See this.
That's why education is important.
You still sus tho