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DataPasa Is Scam - Avoid
Hello, Just sharing my horrible feedback.
When I signed up, no questions were asked. However, as soon as I deposited $30, a form suddenly appeared asking for a bunch of personal information. I filled it out, but the whole experience left me feeling uncomfortable.
My main concern was that they could suspend or terminate my VPS at any time using the same lame excuses that crypto exchanges use these days: "AML, AML, AML!" LOL.
And that's not even the worst part.
The guy claims to be a Hetzner reseller and even provides a Hetzner test IP. However, after purchasing the server, I received a cheap, blacklisted IP with heavy packet loss and terrible ping.
After dealing with all these issues, I decided to delete the server and request a refund.
And guess what? My refund request was rejected!
To make matters worse, they aren't even responding to my support ticket anymore.
I paid $30 expecting a reliable VPS, but all I got was a terrible experience, questionable service, and nonexistent customer support.
AVOID THESE SCAMMERS!
@datapasa if KYC or AML is huge concern for you then ask for KYC when signing up, Not after deposit. Idiot!
A Huge Lesson For Me, Always buy from well-established and reputable hosting providers like Hetzner, OVH, etc. They might charge a little more, but at least you know what you're paying for, and they actually deliver the service they promise!
I hope staff or administrators will take strict action against him.
Comments
Hi @IIMKIIVG,
Sorry the experience was frustrating. Some context for anyone reading this thread:
The verification request and the refund decision were not arbitrary. They were the result of a combination of factors on this specific order: the account was registered with a disposable email address, a card payment was declined and flagged by Stripe Radar, and the refund was requested to a third-party wallet instead of the original payment method. None of these alone would lead to this outcome, but together they match the patterns our risk checks are designed to catch, which is why the order went to manual review.
That said, we take the feedback seriously and will review our terms and how this case was handled.
Please send me a DM here on LET with the email address of your account so we can locate it and continue from there.
Interesting part is, I paid with crypto and asked for refund to crypto, Shame on you before lying.
No risky payment method was used to deposit.
@IIMKIIVG
The crypto deposit itself is not in question. Before that deposit, our billing anti-fraud system logged a card payment attempt on the same account through Stripe, which was declined and flagged by Stripe Radar. The crypto payment came after that, so the order was evaluated with the full account history, not just the final payment method.
Please send me a DM with your account email so we can go through the details privately.
But you asked it to be sent to a different wallet. This is not how most providers work.
Also you should read their ToS, many times there are no refunds for crypto payments.
i mean he gave "context for anyone reading" before asking for account info so.. oops?
That makes it all sus lmao