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GreenCloud Discontinues Sydney Australia

13»

Comments

  • WilliamWilliam Veteran

    @bdl said: Paypal also charges a fee when they process the refund

    No, this is absolutely illegal in EU, SG, AU, UK and many other places if the full amount is reversed. Partially yes but only trasaction fee, no %.

  • ArirangArirang Member

    @HostDZire said:

    @Arirang said:

    @HostDZire said:

    @Gravely said:
    What a s**t show...

    Surely they could have at least tried to raise their pricing for the more premium locations (similar to how @hosthatch do it) before closing the entire location...

    Well, if they had done that, I think at least a 100% price increase would have happened.
    And we all know how the people react after that. I can easily imagine multiple LET threads criticizing them. Customers don't really give a shit. They will always criticize a host if they don't like something. What happened on the company side really doesn't matter.

    Can we expect any refugee deals in Tokyo?

    I dont know what refugee deals means, do you mean $12/year :D

    Similar offer in APAC
    2c/4g/40gb/1.5T
    $60/3 year

  • defaultdefault Veteran

    The end is nigh?

  • rpqurpqu Member

    @Gravely said:

    @rpqu said:

    @Gravely said:
    What a s**t show...

    Surely they could have at least tried to raise their pricing for the more premium locations (similar to how @hosthatch do it) before closing the entire location...

    It would make their product lineup less uniform (pricing). So, extra headache for ticketing team.

    Small price to pay (training staff) to keep customers?

    You have purchased dollartree/dollar general or daiso/seria, right? Isocost helps streamlined the product knowledge required for an agent. So, they don't have to memorize hundreds of SKUs

  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @corbpie said:
    @hosthatch are you able to throw a lifeline and match invoices for services that are about to be dropped with GC?

    We can't really offer anything due to the current hardware prices, but sorry to see this happen and genuinely wish everyone affected the best.

    Thanked by 11corbpie Gravely borkedascii bdl HostDZire zGato fluffernutter Daniel15 oloke gritty JohnnySac
  • tommyluotommyluo Member

    Keep the same rate with several choise,it is already very good.

  • GravelyGravely Member
    edited October 3

    @hosthatch said:

    @corbpie said:
    @hosthatch are you able to throw a lifeline and match invoices for services that are about to be dropped with GC?

    We can't really offer anything due to the current hardware prices, but sorry to see this happen and genuinely wish everyone affected the best.

    How are support times these days? I'm comfortable with the current listed pricing, just concerned of response time.

  • bdlbdl Member
    edited October 3

    @William said:

    @bdl said: Paypal also charges a fee when they process the refund

    No, this is absolutely illegal in EU, SG, AU, UK and many other places if the full amount is reversed. Partially yes but only trasaction fee, no %.

    Well, I got charged it when they processed the refund.

    I took what I could since I already had credit on my account I'd added for my phx storage server (host server hw died) and .au renewal (whole site died)

  • trewqtrewq Administrator, Patron Provider, Veteran

    Shame to see a provider drop Australia but good that they're trying to do right by customers. Sometimes you need to make the difficult choices.

    Operating in AU isn't easy. Low population, high prices (relatively).

    Thanked by 2bdl borkedascii
  • bdlbdl Member

    @trewq said:
    Shame to see a provider drop Australia but good that they're trying to do right by customers. Sometimes you need to make the difficult choices.

    Operating in AU isn't easy. Low population, high prices (relatively).

    Thankyou @trewq for putting up with us B)

  • HostDZireHostDZire Patron Provider, Veteran

    @Arirang said:

    @HostDZire said:

    @Arirang said:

    @HostDZire said:

    @Gravely said:
    What a s**t show...

    Surely they could have at least tried to raise their pricing for the more premium locations (similar to how @hosthatch do it) before closing the entire location...

    Well, if they had done that, I think at least a 100% price increase would have happened.
    And we all know how the people react after that. I can easily imagine multiple LET threads criticizing them. Customers don't really give a shit. They will always criticize a host if they don't like something. What happened on the company side really doesn't matter.

    Can we expect any refugee deals in Tokyo?

    I dont know what refugee deals means, do you mean $12/year :D

    Similar offer in APAC
    2c/4g/40gb/1.5T
    $60/3 year

    We have this; can't go below this. given the hardware prices, this hardware is costly.

    📦JP Cloud VPS Special #1
    AMD EPYC 7763 ◆ 2vCore ◆ 4GB RAM ◆ 50GB NVMe ◆ 4TB IN+Out/mo ◆ 10Gbit - Shared ◆ 1 IPV4 ◆
    ║ $36/ Annually
    ║ $65/ Biannually
    ║ $87/ Triennially

    Yabs Report - JP Cloud VPS Special #1

    Thanked by 5tzuli Arirang buggedout forest JohnnySac
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