SolidVPS - 22.8% Price Increases Disclaimer on Dedi (after 6 months of service)

Digital3 · 8:09PM

SolidVPS - 22.8% Price Increases Disclaimer (above email received on 30 September 2026)

While this is not unreasonable due to cost increases across industry/life, I find the timing and support response needing improvements, (that said overall I have been happy and have had no major issues), it is sad as a customer to see:
1. a “deal” be changed after just 6 months of service when listing “Price is locked for as long as the service remains active”.
2. a missing IPMI feature be told it will be soon and never be delivered.
3. a large scale outage that had no communication with customers until restored 22 hours later with “7 day credit” promised and not honored.

References:

Order listing on LET
https://lowendtalk.com/discussion/comment/4756976/#Comment_4756976
Zero support for Gigabyte IPMI (when told it would be “available soon” on 29 March 2026)
https://lowendtalk.com/discussion/comment/4858451#Comment_4858451
3-4 September 2026, Radio Silents Outage (22 hours) with 7 day credit promised (not received):
https://lowendtalk.com/discussion/comment/4859041#Comment_4859041

Notice: Again, this is not to bash or hate on SolidVPS; overall they have provided a very good service and I have only had to open one ticket to have a custom ISO installed at the start and they completed it quickly and was not going to worry about the missing 7 day credit go until todays price change email.

Takeaway: Just wanted to share (as I am most likely not the only one here impacted); however, at the moment I will continue with SolidVPS even with this price raise (maybe try a support ticket to see if this was just an oversight of their price lock promise) for now, but if any other providers have better deals on a Florida, USA (or southern) dedicated server am in the market for a new Low End Deal. Currently have “Intel Xeon E5-2630v3 / 32GB RAM / 240GB SSD / 1 Ipv4 / 1Gbps Unmetered / $26.95/mo (my usage is extremely light, but I do like to have room for overhead)”

If @SolidVPS views this: My feedback is to please be more mindful of delivering/honoring statements shared with customers. Example,

revoking promised same price forever “Price is locked for as long as the service remains active”.
missing IPMI features “available soon”.
missing outage credit “Credits will be processed automatically and applied directly to affected services within 3-5 business days following full service restoration”).