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SolidVPS - 22.8% Price Increases Disclaimer on Dedi (after 6 months of service)

- SolidVPS - 22.8% Price Increases Disclaimer (above email received on 30 September 2026)
While this is not unreasonable due to cost increases across industry/life, I find the timing and support response needing improvements, (that said overall I have been happy and have had no major issues), it is sad as a customer to see:
1. a “deal” be changed after just 6 months of service when listing “Price is locked for as long as the service remains active”.
2. a missing IPMI feature be told it will be soon and never be delivered.
3. a large scale outage that had no communication with customers until restored 22 hours later with “7 day credit” promised and not honored.
References:
Order listing on LET
https://lowendtalk.com/discussion/comment/4756976/#Comment_4756976Zero support for Gigabyte IPMI (when told it would be “available soon” on 29 March 2026)
https://lowendtalk.com/discussion/comment/4858451#Comment_48584513-4 September 2026, Radio Silents Outage (22 hours) with 7 day credit promised (not received):
https://lowendtalk.com/discussion/comment/4859041#Comment_4859041
Notice: Again, this is not to bash or hate on SolidVPS; overall they have provided a very good service and I have only had to open one ticket to have a custom ISO installed at the start and they completed it quickly and was not going to worry about the missing 7 day credit go until todays price change email.
Takeaway: Just wanted to share (as I am most likely not the only one here impacted); however, at the moment I will continue with SolidVPS even with this price raise (maybe try a support ticket to see if this was just an oversight of their price lock promise) for now, but if any other providers have better deals on a Florida, USA (or southern) dedicated server am in the market for a new Low End Deal. Currently have “Intel Xeon E5-2630v3 / 32GB RAM / 240GB SSD / 1 Ipv4 / 1Gbps Unmetered / $26.95/mo (my usage is extremely light, but I do like to have room for overhead)”
If @SolidVPS views this: My feedback is to please be more mindful of delivering/honoring statements shared with customers. Example,
- revoking promised same price forever “Price is locked for as long as the service remains active”.
- missing IPMI features “available soon”.
- missing outage credit “Credits will be processed automatically and applied directly to affected services within 3-5 business days following full service restoration”).
Comments
For what is it is worth, I was able to get Gigabyte IPMI after sending a support ticket in a month or two back. They had to set it up first.
blame these guys
Oh my...