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Comments

  • rpqurpqu Member

    @forest said:

    @Killix said: I won’t be renewing any of my VPS plans with them...

    I'll decide whether to stick with them when the next renewal comes up in... checks date 2031.

    image
    wow, a loyal customer

  • qawsed55qawsed55 Member

    I have 5 vps from this company and I was getting abuse every day. I blocked the following ports on their output and now I have almost no abuse anymore.

    21,22,23,25,110,135,137,138,139,143,445,465,587,993,995,1433,3306,5432,6379,27017

  • forestforest Member

    @Mainfrezzer said:

    @forest said:

    @Killix said: I won’t be renewing any of my VPS plans with them...

    I'll decide whether to stick with them when the next renewal comes up in... checks date 2031.

    You'll think you last that long with all the abuse reports? 🤣

    Depends on how much bad PR they want. :D

  • forestforest Member

    @qawsed55 said:
    I have 5 vps from this company and I was getting abuse every day. I blocked the following ports on their output and now I have almost no abuse anymore.

    21,22,23,25,110,135,137,138,139,143,445,465,587,993,995,1433,3306,5432,6379,27017

    What do you run on the servers?

  • qawsed55qawsed55 Member

    @forest said:

    @qawsed55 said:
    I have 5 vps from this company and I was getting abuse every day. I blocked the following ports on their output and now I have almost no abuse anymore.

    21,22,23,25,110,135,137,138,139,143,445,465,587,993,995,1433,3306,5432,6379,27017

    What do you run on the servers?

    telegram bot vpn proxy

  • KillixKillix Member

    @forest said:

    @Killix said:
    Here we go again, my CH VPS has been suspended. I won’t be renewing any of my VPS plans with them... especially with their "support". I’ll try to get a refund, perhaps they’ll show some mercy, but I’m not expecting much :| .

    What was the suspension reason? I assume another AbuseIPDB false positive?

    @antonpa You're losing customers here. Please listen to us.

    Correct, false abuse report. I even removed Globalping a while ago and reduced it to Snowflake, Syncthing and I2P. But anyway... I just want my money back (if possible), and I’m done here.

  • forestforest Member

    @Killix said:

    @forest said:

    @Killix said:
    Here we go again, my CH VPS has been suspended. I won’t be renewing any of my VPS plans with them... especially with their "support". I’ll try to get a refund, perhaps they’ll show some mercy, but I’m not expecting much :| .

    What was the suspension reason? I assume another AbuseIPDB false positive?

    @antonpa You're losing customers here. Please listen to us.

    Correct, false abuse report. I even removed Globalping a while ago and reduced it to Snowflake, Syncthing and I2P. But anyway... I just want my money back (if possible), and I’m done here.

    If you don't mind, could I see what the report is? I'd like to make sure it's not xmission again, because they told me they've completely whitelisted Tor-related ports from their reporter after some back and forth.

  • KillixKillix Member

    @rpqu said:

    @forest said:

    @Killix said: I won’t be renewing any of my VPS plans with them...

    I'll decide whether to stick with them when the next renewal comes up in... checks date 2031.

    image
    wow, a loyal customer

    I’m not sure whether it’s loyalty or masochism :D :D . But seriously, I’ve paid for a year, which doesn’t make things much better... my currently suspended VPS still has 182 days left.

  • KillixKillix Member

    @forest said:

    @Killix said:

    @forest said:

    @Killix said:
    Here we go again, my CH VPS has been suspended. I won’t be renewing any of my VPS plans with them... especially with their "support". I’ll try to get a refund, perhaps they’ll show some mercy, but I’m not expecting much :| .

    What was the suspension reason? I assume another AbuseIPDB false positive?

    @antonpa You're losing customers here. Please listen to us.

    Correct, false abuse report. I even removed Globalping a while ago and reduced it to Snowflake, Syncthing and I2P. But anyway... I just want my money back (if possible), and I’m done here.

    If you don't mind, could I see what the report is? I'd like to make sure it's not xmission again, because they told me they've completely whitelisted Tor-related ports from their reporter after some back and forth.

    noreply-at-interlir-com
    2026-07-29 01:57.Categories: Port Scan.
    Comment: Auto-blocked by Seczar SecureOps — Port Scan Detection (204 events in 10min) at 2026-07-29 01:57

    And yes, it took over a month before they suspended my VPS.

    Other VPS with them new (same) abuse report:
    noreply-at-interlir-com
    2026-09-11 01:23.Categories: Port Scan.
    Comment: Auto-blocked by Seczar SecureOps — Port Scan Detection (208 events in 10min) at 2026-09-11 01:23

  • ObelousObelous Member
    edited September 13

    @forest said:

    @rpqu said:

    @forest said:

    @Killix said:
    Here we go again, my CH VPS has been suspended. I won’t be renewing any of my VPS plans with them... especially with their "support". I’ll try to get a refund, perhaps they’ll show some mercy, but I’m not expecting much :| .

    What was the suspension reason? I assume another AbuseIPDB false positive?

    @antonpa You're losing customers here. Please listen to us.

    @forest, consider making the filter for false AbuseIPDB

    Sadly won't stop @antonpa's service from incorrectly flagging everything.

    I wonder if there's a way to get him to realize how these are false positives. You know, there are plenty of honeypots which auto-report the moment they see even a single SYN and don't wait for a handshake to complete. And there are a number of providers here who don't adhere to BCP38. How many prefixes does Baxet Group announce, again?

    If I remember correctly there was an argument about AbuseIPDB with another provider here a while ago and someone did that.

  • forestforest Member

    @Obelous said:

    @forest said:

    @rpqu said:

    @forest said:

    @Killix said:
    Here we go again, my CH VPS has been suspended. I won’t be renewing any of my VPS plans with them... especially with their "support". I’ll try to get a refund, perhaps they’ll show some mercy, but I’m not expecting much :| .

    What was the suspension reason? I assume another AbuseIPDB false positive?

    @antonpa You're losing customers here. Please listen to us.

    @forest, consider making the filter for false AbuseIPDB

    Sadly won't stop @antonpa's service from incorrectly flagging everything.

    I wonder if there's a way to get him to realize how these are false positives. You know, there are plenty of honeypots which auto-report the moment they see even a single SYN and don't wait for a handshake to complete. And there are a number of providers here who don't adhere to BCP38. How many prefixes does Baxet Group announce, again?

    If I remember correctly there was an argument about AbuseIPDB with another provider here a while ago and someone did that.

    What ended up happening? Hopefully the provider learned that a single stray SYN isn't a reason to suspend a VPS.

    Thanked by 1rpqu
  • DK87DK87 Member

    @oloke said:

    @DK87 said: only one option is that they offered to me - move my vps to another location with erasing all my data. what a great offer, huh!

    Can you say which location are you currently in experiencing those issues?

    sorry for late reply. its all about some exotique :) location - OVB (Novosibirsk - Central Russia).
    i've noticed that all RU-based locations isnt visible on just.hosting site, but whole range of locations (and OVB itself) are listed on mirrored justhosting domain sites - justhost.asia and justhost.ru (same prices, same offers, same administration)

    im not pretending for any reactions from topic starter nor compensation and etc.
    just shared my negative experience then.

    Thanked by 1oloke
  • zGatozGato Member

    This is not about maintaining their infra safe:

    Why would you tell me to just re-order? :joy:

    @antonpa I totally believe you when you say, and I quote:

    @antonpa said: Questions about specific software on a specific service are handled in a ticket, per service, where the team can see the actual VM. If a service is restricted, reply to the ticket with your explanation — each case is reviewed individually and we'll do our best to restore normal operation.

    And the awesome copy-pastes:

    @angstrom it would be good if we could get some feedback from the mod/admin team about what's been going on with this provider.

    @antonpa here's the tickets about the move from Zagreb to Tirana. As usual, your support ignores anything I say in the ticket.
    958865
    949251
    948301

    It's just insane to me that you just close the ticket with no option to even reply after any interaction with your support. You literally scammed me by moving my server to a different location without even telling me and you're refusing a refund, to literally account credit.

    Can you also clarify since when this policy has been applied?

    https://support.justhost.ru/en/support/solutions/articles/151000211327-affiliate-program hasn't changed since 2025.

    I wish all your subnets in AS26383, AS398343, AS59878, AS51659, AS49392 never get mass reported in AbuseIPDB so no one sees your flawed system.

    @forest literally happened what you called them for:

  • rpqurpqu Member

    >it escalates once more

    Thanked by 1monsoon73
  • forestforest Member

    @zGato said: @forest literally happened what you called them for:

    It's odd that they're permanently suspending you after false-positive complaint two. Meanwhile, I don't believe any of my services have fewer than 5 historical complaints.

    @zGato said: Why would you tell me to just re-order? :joy:

    I mean, honestly that is a pretty good mitigating factor. If that was official policy that could be relied on, I'd much rather the "punishment" for receiving false-positive reports be having to reinstall rather than actually losing money.

    @zGato said: I wish all your subnets in AS26383, AS398343, AS59878, AS51659, AS49392 never get mass reported in AbuseIPDB so no one sees your flawed system.

    It would be awful if someone were to use one of the two cheap BCP38-non-compliant providers here to send a SYN over port 3306 to an xmission infrastructure IP address, spoofed from all IPs on Baxet Group's prefixes. Imagine the chaos when the system auto-suspends literally everyone. But the current (broken) system is set up to allow just that.

    Thanked by 1zGato
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