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Comments
We only want you to listen to us and understand our concerns. It's a win-win for all of us if you do, because we'll be happy with the service and you'll have a lighter load on your support staff. I just want things to go I just want things to go smoothly.
I'm on your side dude. I've defended you against criticism and recommended your services many times.
We just want you to genuinely listen to us. This is important feedback, not random complaints.
Technically, they're different brands and they had obtained permission (not from me) to register a different account for each brand
That said, it's the same guy behind the different brands, and so we certainly don't expect a smiley as a reply in this situation