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Who?
Hi,
Currently, the only way we can communicate is via the forums and Discord.
Unfortunately, both of our redundant core switches failed yesterday. Consequently, our infrastructure is currently isolated, meaning we cannot access our systems. Our out-of-band management is also unavailable at this time.
Therefore, all our web servers hosting the website, customer portal, etc. are also offline.
We are working to restore access as quickly as possible. Once access has been restored, all affected customers will receive a refund.
We sincerely apologise for the disruption and appreciate your patience and understanding.
How it is possible for dual core switch setup fail at the same day?
At the moment, we’re unable to perform any diagnostics, and we don’t want to make blind guesses about the cause.
We did not expect a failure of the VC. Under normal circumstances, we would be able to enable a fallback link via OOBM, but unfortunately, our OOBM access is currently unavailable as well.
Since the OOBM outage is a separate issue, our colocation provider is currently working to resolve it.
It has been down since 30 hours, if my core infra would be down, that long, I would go there an kick ass.
https://stats.neoon.net/monitor/4630553228985fb7f8609ddae23915a0
big oof
Hosting that simply doesn't works
and noticing the clients about the situation isn't that important not that Oktoberfest is about to start, there are more pressing matters to think about
That is always preced any clients! The good pint of cold brew is worth millions at the wright time and in the right place.
one beer will cost btw 16 and 17 Euro more than their service for 1 Year, so I understand if they focus now more on selling beer the next 3 weeks, brings more money in
Update: Unfortunately, we’re unable to restore service promptly for the few remaining customers. If you’re affected, please send me a DM, and I’ll issue a full refund of your most recent payment.
What kind of bs update is this?
is website up and running ?
a: scurt si la subiect one
dual only on paper bruh
Please don't tell me those morons are Romanian too.
no, but rest of Europe just adept slowly to the Balkan business model.