1GServers outage?

Comments

• OhJohn Member

  5:54PM

  At least the old team behind nc seems to do it better with their spaceship endeavor.
• OhJohn Member

  5:56PM edited 6:00PM

  1gservers portal is coming back. Pings just started to reach a destination.
• concept Member

  6:00PM edited 6:02PM

  @OhJohn said:
  At least the old team behind nc seems to do it better with their spaceship endeavor.

  yea at least their site still online. They are retweeting the Namecheap CEO tweets so there are some services down I'm guessing on Spaceship side. The comments on those tweets...
  https://nitter.net/NamecheapCEO
• Mainfrezzer Member

  6:15PM

  @emgh said:
  insane to me how companies like namecheap and namesilo seemingly have absolutely 0 redundancy and also 0 disaster recovery measures when a singular DC is down

  It's always funny when some crackhead operations are setup better

  Thanked by 1emgh
• johndeo983 Member

  6:32PM

  Find it odd no status page

  Even the 22k guy has one
  https://uptime.ihostart.com/
• zGato Member

  6:33PM edited 6:34PM

  @johndeo983 said:
  Find it odd no status page

  Even the 22k guy has one
  https://uptime.ihostart.com/

  fake asf btw
• iohn Member

  6:36PM

  can confirm portal is back online but it is quite slow at the moment

  this is an improvement but i do see that my servers remain offline which explains why i can't ssh into it

  anyways im sure the folks at 1gservers are working hard to rectify the situation.

  btw the lessons from OVH Strasbourg still holds, always back your stuff up
• szarka Member

  6:37PM

  Getting better communication about this outage from LET than from the vendor. Sad.
• Obelous Member

  6:43PM edited 6:43PM

  https://1gservers.com/facility.html

  It may be surprising, but it can be more efficient to cool IT equipment in a dry and hot environment. Compared with a cold and wet location, such as New York City, Seattle & Chicago, evaporative cooling can be utilized without the worry about compressors freezing and failing due to high humidity.

  

  Thanked by 1szarka
• bemars Member

  6:47PM

  Insane that 1gservers has no official statement on this, and we're here chatting away on lowendtalk for support.
• OhJohn Member

  6:51PM edited 6:52PM

  Their mail server is up now again. But please be kind.

  (and you might even get a one-to-many comm by mail if their mail server is working again).

  But it won't help to overload them with tickets/support mails.
• MikeA Patron Provider, Veteran

  6:55PM

  @Obelous said:
  https://1gservers.com/facility.html

  It may be surprising, but it can be more efficient to cool IT equipment in a dry and hot environment. Compared with a cold and wet location, such as New York City, Seattle & Chicago, evaporative cooling can be utilized without the worry about compressors freezing and failing due to high humidity.

  

  Hey it's true. Try living in Florida then live in Texas.
• OhJohn Member

  7:00PM edited 7:03PM

  1gservers says:

  We are currently aware of a service disruption affecting multiple systems at our third-party data center facility.

  The facility is currently experiencing infrastructure issues that have resulted in multiple power circuits going offline, impacting a number of servers and network equipment.

  The data center operators are actively working with their vendors to restore normal facility operations as quickly as possible.

  Our team is closely monitoring the situation and coordinating with the data center operators.
  As facility infrastructure is restored, our team will work to bring affected systems back online and verify normal service operation as quickly as possible.

  We understand the impact that an outage like this can have and appreciate your patience while the issue is being addressed.

  We will provide additional updates as more information becomes available and will work to restore access to all affected services as quickly as possible.

  Thanked by 2iohn Mercycat
• Mercycat Member

  7:26PM

  Uptime might lower than 99.0% this month, do they have any compensation measure on SLA?
• 1gservers Member, Patron Provider

  7:44PM

  We are working on bringing stuff online. PNAP is mitigating the issue on their end. We are mitigating optics that have failed that need replacement.

  Thanked by 6oloke OhJohn Mercycat PureVoltage szarka iohn
• thane Member

  7:56PM

  server come up, server go off, server come up, server go off
• iohn Member

  8:12PM

  @1gservers said:
  We are working on bringing stuff online. PNAP is mitigating the issue on their end. We are mitigating optics that have failed that need replacement.

  Thanks for the hard work!