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C-Servers upgrade not applied - NanoVPS-1024 still running with 384MB RAM
I purchased an upgrade from NanoVPS-384 to NanoVPS-1024.
However, after the upgrade:
Panel still shows:
RAM: 384 MB
Inside VPS:
MemTotal: around 344 MB
The VPS occasionally becomes extremely slow:
- SSH commands may take minutes
- ps/top can hang
CPU is mostly idle.
It looks like the upgrade order was not applied to the actual VPS container.
Can anyone confirm if C-Servers upgrades are manually processed?
Your payment has been approved and Invoice ID is: #8821.
Thank you for your payment.
Invoice Details
NanoVPS-384 Low-Cost Special US / NanoVPS-1024 US Upgrade (#6030) $2.77
Sub Total: $2.77
Tax(%0): $0
Amount Paid: $2.77
Payment Method: Pay by Stripe Checkout
Last Payment Date: 25/07/2026
Comments
I am not requesting technical support, only trying to confirm whether the upgrade process requires manual approval.
thank you for contacting support, your wait time has doubled.
C-Servers appears to monetize all human support through paid addons, including support tickets. How are billing/provisioning issues handled without purchasing support?
Have you tried turning it off and on again?
Yes, tried rebooting already
On the panel itself?
Well I'm out of ideas then
@alfatarsos
Your first mistake was buying from c-servers
regards
I guess I learned that lesson now.
In that case, simply restarting might not be enough. I would try completely stopping the VM and then starting it again from the management panel.
Updates are manually processed at the present moment but I will take a look at yours.
I am also aware that the node is slow disk-wise for customers of these plans (actually the only one like this) and there will be a communicated maintenance window shortly (expected by Tuesday, could delay) in order to improve exactly that. Last Saturday I attempted, and managed to do, some improvements there, but it's still not on a level I would consider reasonable.
Perfectly willing as well to revert the upgrade considering the present state of things, no problem at all. Send me a private message with the account details and I'll take it from there.
Hello, you need to have a service with them
Worth 20 euro or more to be able to complain officially.
Thanks
stop, start
Not reboot.
This place has a terrible reputation - they just ban accounts for any reason without giving a refund
That's because they are unaware of how to determine which individual behind NAT is responsible for a given action. They actually seem to believe it's impossible to determine and even argued as such despite others correcting them.
tl;dr they don't ban accounts randomly, but if someone else on the same IPv4 gets banned, you get blamed too.