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this is not really a yes or no answer today. That is my point here @Levi
Some things have a "why" beneath it. Now, if you would say that provider X did this after 1 year of activity, yes/maybe, yet I would put that to lack of experience, and also, you bought from a fresh fella, it is on you as it is on him.
Now, when you go and state "scummy" to someone that is active for 5 or more years, it is interesting, as scummy usually does not get there. It kinda gets filtered/flagged here on LET pretty fast by you-the community.
I am just saying, not all things translate to 0 and 1.
That does not make it better, I understand that, might want to take things as they are and wait to see how it unfolds? some things are what they are, a bad mix of factors, and that is all.
PS:
Businesses run firstly on money, might want to look into that
Reputation has a price, and not all business can pay it all the time.
There is a small detail you missed. All these deals and contracts are supposed to promotional and not regular ones.
In balance sheet, any deviation from normal price will be a promotional expanse or in this case, I may call it as even customer acquisition cost.
Any revenue from promotional package should be a miniscule percentage of your gross revenue. If required, a business may require to write off expanses related to promotion as it may not be recoverable at many instances.
However, if your whole business runs on promotional deals in the first place, then the whole architecture of your business is shaky and unsustainable from get go. It will be unfair to blame the customers for any default payment and subsequent bankruptcy for ones own mishandling of the business.
The amount coming from promotional deal shouldn't be the bulk of your revenue. So I don't think above example should be applicable to a sound business entity where any loss from promotional deals could bring down the whole company. At best it can be a trigger of bringing down a house which was already infested by termites and the only question was when and not if.
Are you aware that people usually start business wilingly, not forced by someone.
So, if you see that your business plan is failing - just flop. Dont do scummy things.
This is a good argument. Maybe I should post this at every new LET provider offerings
I believe that any provider has the right to change prices, but usually within certain rules:
1) this does not apply to long-term prepaid services.
2) the customer must be informed in advance about the price change. Usually, 10-14 days are sufficient.
Inflation is growing every year, the economy is unstable, so our emotions are just emotions.
I will just share my perspective as low end customer. Brands and providers unrelated.
If I really have to get 1 core 1 ram 20 gb disk for 5 euro / month, I can get that from 30+ provider. No one is special.
If 1 person companies start to charge same prices of big companies, there is no reason to choose small companies.
No one wants providers to deadpool, but not able to sell the resources will also cause deadpool of companies.
Discounts or unsustainable deals was the reason some people (LET user or not) chose those companies
I believe we will have quite few providers deadpooling, not because of unsustainable deals but oversaturated market with regular prices
A company emailing me 10-14 days beforehand that they are increasing prices is getting dropped.
It just smells of desperation and that they never planned ahead.
True, yet, we don't have a view on the inside of the books of the operator, so from the outside, we can only speculate what it/she/he did, and speculations rarely are true or accurate.
Also, there is no rule on how much does a company wishes to absorb in losses, some might be fine with 30% of total profit some with more and some not even 1%.
There is no rule of how much of total sales can or should a company do in promos, nor they sell value.
For example, you, I, or anyone else cannot know that selling 500 VPSs at 0.10 USD/MO that cost 10USD/month to operate might not result in 3K new customers paying full price over the next 6-12 months. That may be a dumb strategy or it may be exactly what the company intended. We simply don't know.
There are many companies that did this and succeeded, there are many that did light promos and never made it and vice-versa.
So we really cannot know how an operator thinks, that is what makes each of them unique.
Also, 5% or 10% or 30% of total sales that are Marketing/Promo VPS, can turn into 50% of total expense vary fast if the market turns bad for the operator and three was no influx of newly sold services at list price or at higher price to compensate. We really can't see that from the outside, nor one can know, it is a gamble to be played.
Also, some might own the fact that they will be burning $$$ for 1-2-3 years until they make it, that is also a strategy, and if it does not work out, they pull the plug on that.
The mix here can be very diverse on options, and each Promo sale might address a different goal also.
So rather then to put the "scummy" badge on someone, might be interesting to see what happens down the road.
You are perfectly valid that you don't like their decision, that is 100% true. I would rather wait and see how things turn before judging their motives.
Yet, this is LET, so...... nothing new with some DRAMA
Ehh, reputation is not valuable.
Just look at.. some LET providers. Everyone is always making jokes of them for how shit they are, but for some reason the same people also still buy servers there 🤷
There are even providers here with a red flag tag that are still growing well.
A company emailing me that they are increasing prices is getting dropped. - there, I fixed it for you, it was broken.
You'll be surprised to know how many people don't read emails, regardless of how often you send messages or how many days in advance you notify them of price changes.
Our contract specifies 10 days as the minimum timeframe for notifying clients of changes. However, it doesn't mention any maximum timeframe.
It’s almost like scamming 22k and it turning into a huge meme and making you more “famous” than ever before…say what you want about Calin but his business is atleast twice the size since he got banned off here. Obviously that’s down to the type of customer he attracts but a simple search of the company name brings up multiple scams and people still flock to it
I guess this black Friday is going to be darker than black #000000
Life is unfair, sorry.
It depends though. Those customers may be someone which you wouldn't want as a customers. Different dynamics in play.
To be clear: I have 32 servers across 17 providers. A tiny minuscule in compare to some folks here. Providers including:
Hetzner
Ovh
Contabo
Leaseweb
Hosteroid
Ionos
Clouvider
And a lot more. Most of them increased price om services. But it was done like this:
I received email with some excuse for increase;
There was a date when it will happen;
There was an option to extend contract with current price;
New price will take place after current server period ends and new contract kicks in;
This is how business is done right. Mutual respect.
Evaluate the word Reputation. Its big.
You dont want to have Reputation in some places. It can be more bad then good for you.
Just look at what happened to nexusbytes. I always shake my head.
The guy gave everything. Made that family feeling for his customers and all he got was Depression and Burnout. Yes you hear right. He dissappear because of His Health.
I heard from people of customers negotiate with him over 2$ in a Ticket and shit like that.
I hope jay is Well though
And in the end he was still the ass like @host_c explained basically.
Yet again, you forget that business is not mandatory forced by someone. Person choose to create business. Do you care how hard customer earned that 2$ to pay for server? No one forces business to offer unsustainable deals. It is done solely by business owner.
I hope Jay thought about problems he created with all those domain registrations, set aside hosting.
No, there is no “feelings” for business, because it is commerce: you offer service for X price, customer pay that price. Business care nothing about how hard customer work for that X amount.
Yes and no. I like the small low-end guys for their personal touch, I want them to succeed. So to some extend "feelings" play a part.
Seen a lot of guys grow over the years. They usually not 7/y cheap anymore so prices have become a bit more premium. If its a nice and knowledgeable team, I'd pick them any day over a faceless organisation. As long as their servers get the job done.
So. Then. Why you call it greed?
Well, reputation is relative. You can have a bad reputation here, but a good one somewhere else.
Especially in the context of LET its probably sometimes better if you don't have to deal with some of the drama queens here.
As for the rest totally agree.
Sometimes you need to take a step back for your personal health. Especially if that what stresses yourself is not making any profit anyways.
More or less what I did.
I find it remarkable that the administration hasn't noticed that the overall tone in this forum has taken a massive turn for the worse in recent months, thereby ruining the fun of the platform for many people.
I haven't seen a lot of familiar faces here in ages, and I can't blame them. Instead, it’s always the same faces spreading bad vibes and simply failing to realize that complaining once is enough.
This whole thread is just means to rehash the fabricated shitstorm against SolidVPS. We got the point in the first thread. SolidVPS has raised its prices drastically, even though it advertised long-term price stability. Cancel your service and move on.
Greed, because of blatant one sided contract termination in favour of price increase. If you need to charge more, fulfil contract and then increase price on a new one. Would be interesting that customer in the middle of 12 months contract chargebacked half of the amount because he needs to eat.
Contracts are Conr..bla.. just never sign anything
Even ones signed by blood?
What is even happening
Hi,
i do expect customers who bought before for insane low prices will keep on doing it.
I mean... if you buy a coffee.... or if you sign a yearly server contract for 4 USD.... then go with the server... at least you can watch it idle.
If this vps is gone, its just like the coffee... gone too... most probably the coffee will be gone faster than this vps... so from that perspective... better investment with the vps
sadly Mr Wick is not available at the continental anymore at this time.
my provider added $50 per month on my bill, what can i do ?
maybe the only thing i can do is shutup and pay the bill
It's not that uncommon. It happens from time to time for various reason. Since we do not provide discounts for long-term purchases, this is not a problem for us specifically, and we refund unused money.
The only strict condition is: Refunds are made to the same wallet / card with which the order was paid, we do not recalculate the order period by less than one month (the minimum order period is one month) and deduct our expenses (usually about 150 rubles).
Of course, I cannot say that we can be an example for the whole market. These are our specific terms, and the client is informed and agrees to them.