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I'm wondering why they haven't updated (or remove) the message on their site after logging in... it's still from June 20. It still suggests that everything is under control, which seems isn't the case
.
yea it isn't, but I also haven't seen a lot of providers be basically down for a whole month, I don't think you have either
nobody rents a botnet for a whole month for kicks, the only way this could be like you mention is if the owner of the botnet it's using his idle time for the attack, which looking at the amount of mirai-related abuse reports for his ASN may be the case (he probably banned a botnet owner and pissed him off), this would improve with better KYC in the first place though
again, agreed, but the attacker didn't broke the ticketing system neither has been trolling everyone with the status page, that rep loss is on DH imo
the only good decision I've seen so far during this whole drama is stopping to post here...
and they have on their status " all services operational" lol
has anyone got uptime badges for other plans that I can add to this?
My servers have been down for weeks, 2 tickets closed, third one just opened, still no resolution. Avoid them.
I purchased four VPS servers from this provider, and I would like to share my personal experience.
Unfortunately, the overall performance has been far below my expectations.
Based on my personal experience, I cannot recommend this provider for workloads that require stable performance or reliable customer support.
It has nothing to do with the plan alone; how I know that?
Because E-3 and E-4 (so both in the same plan) have different IP addresses. In some cases, VMs have been down due to, for example, routing issues or poor XDP filtering, which has occurred a few times over the past month.
Additionally, IPv4 becomes available again immediately after a problem is resolved, whereas IPv6 sometimes requires a restart of the interface or even a full VM restart.
We can therefore monitor all kinds of plans, but it is also important to mention the first part of the IP address for a more reliable insight.
Try 99% downtime.
not that bad yet
although it is technically "online" sometimes, it occasionally manages to reach a page of mine to check in, icmp is compeletly dead both ways. ssh too
20% and 17% uptime for last three days.
Ticket opened and without any answer
Many promises were made, but they all turned out to be a lie.
To me, it feels like my money is being stolen.
And I don't know how to get it back.
I have 6 active services with them currently, technically not 99% yet true, but even the times it's "online" it doesn't work like you said.
The server is not accessible even in the control panel.
I don't know how exactly you monitor, but if it's based on ping, it's false... during the past month quite a lot of VM's could've been reached via ICMP, while some of the most important ports were filtered and when that happens a VM is just useless.
I stopped monitoring based on ping only, I monitor the most important ports like 22, 25, 80, 443 etc. and base the result (uptime) on that. And in that case the VM is more down than up.. especially when I also take globalping in concideration.
im surprised that you do manage to get some pings through
Komari does report that it checked in about 1 hour ago last. via vnc i did check as well and it did manage to reach some stuff but not the updates server for example or my entire infra
i check via Komari and uptimekuma, ping and also via https keyword check. theres a gitea instance on there.
Current mitigation strategy:
Also
You can’t get hacked if it's OOMingup and down nonstop , Last 7 days
61 incidents, 20h, 34m, 6s down
Last 30 days
101 incidents, 7d, 8h, 28m, 4s down
It seems I am lucky with 4-5 sec timeout haha. I can't understand why they do not suspend his sales here on the forum.
Order Number: 2673831778
Would love +1 GB RAM and +10 GB Storage
its surprising that ppl buy this shitty service eventhough its down for 1 month
Jesus christ man.. why?
From what I read:
At least tell me the write speed is okay
You are better off donating your money to a charity of your choice than spending it on this.
Just search LET there are quite some expierences about write speed as well... But when network is unreachable cpu performance and write speed don't matter cause you can't use the VM eventually.
There are also people who like to be kicked hard in the nuts with stiletto heels. Don't know why either.
I think this issue will eventually be resolved. After all, since I became a client late last autumn, it has been running relatively smoothly.
Right now, the main problem is the information vacuum... It would be much better if @DeluxHost just said something like: "We are having major issues and we won't be able to fix this for a week or two." That kind of honesty is way better than silence...
Well, it would be sensible to extend the lease for everyone by one month.
LOL... They've stated "All downtime incurred will be automatically credited to your account as compensation." In the meantime they already admitted to have an issue from 6 to 20th of June, i.e. 14 days (in fact the issues where longer, but hey, let's take what they say as a starting point). Compensation has been 7 days.
They keep on making promises, more promises and even more promises, yet they don't keep them. Trust from my side is zero.
My Z server did not visible in control panel.
I bought a server and it was taken away from me.
This is theft.
I don't think the company representative's response will solve anything at all.
nope, trust me, it was way worse when he was replying on the thread