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Comments

  • sergpalmsergpalm Member

    I made payment.
    I buy vps server.

    Right now i did not has money and vps server.

    They stole my money, didn't they?
    I didn't receive the goods, but I paid.
    This is pure theft.

  • @sergpalm said: They stole my money, didn't they?

    They did not, nah. Try to breeze and do something else, you will get your server eventually.

    Thanked by 1Scioner
  • @Chunkserve said:

    @DeepSeeks said:
    @Chunkserve
    Ticket #DEL-833939
    ........................

    I'm processing the tickets, should reply on this one up to hr.

    You did nothing, play me again and again...

    @Chunkserve
    Ticket #DEL-833939

  • CalypsoCalypso Member

    @sergpalm said:
    I made payment.
    I buy vps server.

    Right now i did not has money and vps server.

    They stole my money, didn't they?
    I didn't receive the goods, but I paid.
    This is pure theft.

    Again, no timeline. No actions that you did in your list to try to change the situation.

    Worthless comment. And stealing is something completely different as being slow in processing.

    If I do the same as you do with your comments: you're blackmailing Chunkserve and stalking them. When you really think that your money is stolen, call the police. Or do a chargeback.

    Thanked by 2forest JohnnySac
  • 315600315600 Member

    @Chunkserve
    Following up on Ticket

    RMR-016822.

    My server has been trapped in a continuous cycle of downtime. It typically goes offline for 2 to 3 days, briefly recovers, and then crashes again.

  • slinesline Member

    I wonder what’s going on with their hosting? – It’s been a day now and there’s still no reply to the support tickets.

  • slinesline Member

    @sline said:
    I wonder what’s going on with their hosting? – It’s been a day now and there’s still no reply to the support tickets.

    Ticket #MKT-868496 - im dont get answered

  • medmexmedmex Member

    Aha, ok its just slow but i will eventually get my answer ? Because i paid and the invoice is showing as unpaid.

  • I request a response to my inquiry № MOU-825444

  • forestforest Member

    @medmex said:
    Aha, ok its just slow but i will eventually get my answer ? Because i paid and the invoice is showing as unpaid.

    Yep. It was slow for me too, but I did get an answer.

  • @sline said: I wonder what’s going on with their hosting?

    To be honest, their hosting is very, very good. My servers are stable, with only rare and very short downtimes. But if a problem arises that requires support, I'll have to wait a very long time for a response.

  • again vps full down
    Ticket Created #WET-653230

  • seyedseyed Member

    Order Number: 3341936517

  • slinesline Member

    Mdaa It used to be a good hosting service, but support hasn’t replied for three days now, and they still haven’t sorted out the problem.

    It feels as though they’ve pocketed the money and run off, leaving everything in a sorry state.

  • CalypsoCalypso Member

    @sline said:
    Mdaa It used to be a good hosting service, but support hasn’t replied for three days now, and they still haven’t sorted out the problem.

    This morning there was a reply in another thread, so he's still alive.

    It feels as though they’ve pocketed the money and run off, leaving everything in a sorry state.

    Don't think that is what happened; I just think that, because it's a one-man-show, he taken in more than he can chew.

  • slinesline Member

    @Calypso said: Don't think that is what happened; I just think that, because it's a one-man-show, he taken in more than he can chew.

    I don’t think so; I can see right now that the server’s down and there’s absolutely no information – zero – and we can’t get in touch with customers. They could at least post a notice somewhere explaining what’s going on; they’ve just completely ignored it, that’s all.

  • slinesline Member

    @Calypso said: This morning there was a reply in another thread, so he's still alive.

    u can give link?

  • HayzeeHayzee Member

    My best advice is to make a ticket and try pinging them in their discord, sometimes it takes a lil bit of time but they do get it sorted eventually.

  • CalypsoCalypso Member
    edited June 29

    @sline said:

    @Calypso said: Don't think that is what happened; I just think that, because it's a one-man-show, he taken in more than he can chew.

    I don’t think so; I can see right now that the server’s down and there’s absolutely no information – zero – and we can’t get in touch with customers. They could at least post a notice somewhere explaining what’s going on; they’ve just completely ignored it, that’s all.

    Again: it's a one-man-show. Nobody can be online 24/7 and react 24/7.

    Not saying that it's how it should be that way, but it's an explanation. You are going "they've run off", I'm only explaining why you may not get a reaction straight away, website isn't mentioning an issue, etc.

    And regarding that other thread: it's not difficult to look for the reactions of someone on this forum, so you do those 3 clicks yourself. If you want to see when ChunkServe reacted and to what, just look into his profile.

  • MaDTiAMaDTiA Member
    edited July 1

    *edit

  • DeepSeeksDeepSeeks Member

    You did nothing, play me again and again...

    @Chunkserve
    Ticket #DEL-833939

  • edited July 3

    Word to the wise, server goes down every Friday w/o fail. Or, with fail as it were. Server is down right now. Definitely don't use this for anything that's critical. So far, this time, it's been down for 2 hours.

  • HayzeeHayzee Member

    @raremaydaydeputy said:
    Word to the wise, server goes down every Friday w/o fail. Or, with fail as it were. Server is down right now. Definitely don't use this for anything that's critical. So far, this time, it's been down for 2 hours.

    Have you made a ticket? I've had 100% uptime the past week.

  • @Hayzee said:

    @raremaydaydeputy said:
    Word to the wise, server goes down every Friday w/o fail. Or, with fail as it were. Server is down right now. Definitely don't use this for anything that's critical. So far, this time, it's been down for 2 hours.

    Have you made a ticket? I've had 100% uptime the past week.

    Yes.
    https://i.ibb.co/M5xbfpdr/Screenshot-2026-07-03-at-13-59-37.png

  • edited July 3

    It's now been at least 6 hours of downtime. No response from @Chunkserve

    And I shouldn't have to tag them on a forum to get a response. I have several follow ups on my ticket that are not being responded to.

  • etchetch Member

    My server is not accessible as well. I've been them for almost a year and there isn't much issues except a few times where the network was flaky. I've created a ticket with them waiting for their response.

  • ChunkserveChunkserve Member, Patron Provider

    @raremaydaydeputy said:
    It's now been at least 6 hours of downtime. No response from @Chunkserve

    And I shouldn't have to tag them on a forum to get a response. I have several follow ups on my ticket that are not being responded to.

    Hi!
    Responding to the cases at the moment. Large scale carpet bomb DDoS attack, most of it should be mitigated - continuously working on mitigating the rest.

  • @etch said:
    My server is not accessible as well. I've been them for almost a year and there isn't much issues except a few times where the network was flaky. I've created a ticket with them waiting for their response.

    It's been 2 months for me. I've been having this happen on a weekly basis. I haven't used it for much because of this, and I'm planning to just move the 2 (very light-weight) services I had installed off.

  • @raremaydaydeputy said:
    Word to the wise, server goes down every Friday w/o fail. Or, with fail as it were. Server is down right now. Definitely don't use this for anything that's critical. So far, this time, it's been down for 2 hours.

    Still down after about 20 hours. Thankfully I had backups and I was able to move everything, but everyone should beware to not use this for anything important.

  • ChunkserveChunkserve Member, Patron Provider

    @raremaydaydeputy said:

    @raremaydaydeputy said:
    Word to the wise, server goes down every Friday w/o fail. Or, with fail as it were. Server is down right now. Definitely don't use this for anything that's critical. So far, this time, it's been down for 2 hours.

    Still down after about 20 hours. Thankfully I had backups and I was able to move everything, but everyone should beware to not use this for anything important.

    Hi,
    I rpelied to you on a second thread. Are you able to let me know the server hostname/ticket #?

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