ReliableSite is becoming a joke - any good alternatives in the US to be recommended?

RIYAD · June 26

We had many servers in all three locations and we had moved all our servers out of ReliableSite due to sudden 50-60% price increase

I wish something could have been worked out instead of requiring a one-year prepayment.

dedimark · June 26

@artxs said:
are the price increases for all existing customers or a subset? I haven't received any email about a price increase.

same.

network · June 26

@RIYAD said:
We had many servers in all three locations and we had moved all our servers out of ReliableSite due to sudden 50-60% price increase

I wish something could have been worked out instead of requiring a one-year prepayment.

Which provider did you move to?

RIYAD · June 26

@network said:

@RIYAD said:
We had many servers in all three locations and we had moved all our servers out of ReliableSite due to sudden 50-60% price increase

I wish something could have been worked out instead of requiring a one-year prepayment.

Which provider did you move to?

Tier and LSN

SparkedPaul · June 26

We've got some dedi's in stock in the US (Miami, Virginia, Dallas, SLC): https://sparkedhost.com/dedicated-server-hosting

MikeA · June 26

@SparkedPaul said:
We've got some dedi's in stock in the US (Miami, Virginia, Dallas, SLC): https://sparkedhost.com/dedicated-server-hosting

Miami? hot damn.

SparkedPaul · June 26

@MikeA said:

@SparkedPaul said:
We've got some dedi's in stock in the US (Miami, Virginia, Dallas, SLC): https://sparkedhost.com/dedicated-server-hosting

Miami? hot damn.

We've been there for 7 years and have been servicing a lot of the LATAM Minecraft community that does not want to use RS

3K33 · June 26

Interserver / Tier

Can recommend both, greatest people I ever worked with.

advinservers · June 26

If you contact us with required specifications, we may be able to provide dedicated servers in Miami and Kansas City:

https://clients.advinservers.com/contact.php

peter21581 · June 26

@MrRadic said:

@peter21581 said:

The primary reason for this change is the significant increase in dedicated server hardware costs. Replacement parts, spare systems, RAM, SSDs, and the inventory required to keep customer servers maintainable have become much more expensive than when many older services were originally priced.

We’ve absorbed these increases for as long as possible, but we can no longer keep some older service rates below current pricing while continuing to maintain the hardware availability, reliability, and support standards customers expect from ReliableSite.

Thank you,
Radic Davydov
ReliableSite.Net

Thank you for explaining the reason behind the pricing changes.

I understand that hardware, replacement parts, RAM, SSDs, spare systems, and inventory costs have increased. I also understand the need to maintain reliability and support standards for customers. That said, I am concerned about the size and frequency of the increases in my service.

My server that was rented over a year ago has been increased recently from $247 to $317, and now this new update brings it further up to $357. That is a very significant increase in a short period of time.

I also understand that maintaining spare hardware has a real cost, but most newer hardware inventory should come with manufacturer warranty coverage for at least the first 2 to 3 years. Since I have already been renting this server for over a year, I am trying to understand where the ceiling is. Are we going to continue seeing increases like this, or is this now the stabilized rate?

I value the service, and I understand the business side, but at the same time, this puts existing customers in a difficult position.

I hope there is something ReliableSite can work out for existing customers, especially those who have been with you for some time, rather than applying pricing that feels like it is moving toward current new-market rates without any loyalty consideration.

We offered existing customers a path to extending current pricing for 1 year, both this time and last time.

How to keep your current rate: If you switch your monthly service to a 1-year prepaid plan by July 31, 2026, you can lock in your current monthly rate for the entire next year.

To take advantage of this lock-in offer, simply reply directly to this email and our billing team will manually set up your invoice at the current locked-in rate.

If no action is taken, the updated pricing will apply automatically on your next generated invoice.

I understand that you offered a 1-year prepaid option, but that does not really address the concern.

Requiring a full year of upfront payment just to avoid an immediate price increase is not the same as offering a reasonable path for existing monthly customers. It shifts the burden onto the customer and removes flexibility.

Perhaps ReliableSite can work on a fair monthly rate as an existing customer, without requiring a full-year prepayment.

SparkedPaul · June 26

@peter21581 said:

@MrRadic said:

@peter21581 said:

The primary reason for this change is the significant increase in dedicated server hardware costs. Replacement parts, spare systems, RAM, SSDs, and the inventory required to keep customer servers maintainable have become much more expensive than when many older services were originally priced.

We’ve absorbed these increases for as long as possible, but we can no longer keep some older service rates below current pricing while continuing to maintain the hardware availability, reliability, and support standards customers expect from ReliableSite.

Thank you,
Radic Davydov
ReliableSite.Net

Thank you for explaining the reason behind the pricing changes.

I understand that hardware, replacement parts, RAM, SSDs, spare systems, and inventory costs have increased. I also understand the need to maintain reliability and support standards for customers. That said, I am concerned about the size and frequency of the increases in my service.

My server that was rented over a year ago has been increased recently from $247 to $317, and now this new update brings it further up to $357. That is a very significant increase in a short period of time.

I also understand that maintaining spare hardware has a real cost, but most newer hardware inventory should come with manufacturer warranty coverage for at least the first 2 to 3 years. Since I have already been renting this server for over a year, I am trying to understand where the ceiling is. Are we going to continue seeing increases like this, or is this now the stabilized rate?

I value the service, and I understand the business side, but at the same time, this puts existing customers in a difficult position.

I hope there is something ReliableSite can work out for existing customers, especially those who have been with you for some time, rather than applying pricing that feels like it is moving toward current new-market rates without any loyalty consideration.

We offered existing customers a path to extending current pricing for 1 year, both this time and last time.

How to keep your current rate: If you switch your monthly service to a 1-year prepaid plan by July 31, 2026, you can lock in your current monthly rate for the entire next year.

To take advantage of this lock-in offer, simply reply directly to this email and our billing team will manually set up your invoice at the current locked-in rate.

If no action is taken, the updated pricing will apply automatically on your next generated invoice.

I understand that you offered a 1-year prepaid option, but that does not really address the concern.

Requiring a full year of upfront payment just to avoid an immediate price increase is not the same as offering a reasonable path for existing monthly customers. It shifts the burden onto the customer and removes flexibility.

Perhaps ReliableSite can work on a fair monthly rate as an existing customer, without requiring a full-year prepayment.

The middle ground seems like just offering commitments but with the current market of hardware, commitments aren't that worth it.

routes3e · June 26

@GorillaServers

TimboJones · June 26

@MikeA said:
@TimboJones I don't know if I understand your comment but the older hardware probably has a low failure rate. Honestly, since RS hardware is known to have poor cooling with the newer Ryzen hardware, it's likely they have a much higher failure rate than most other companies selling them due to temperatures causing premature failures (which I've experienced myself in the past.)

I've had some old Ryzen 3900X servers, Intel E series that still run great even past the stability issues back when they were newer.

The maintenance cost for old servers should really be low unless people are intentionally killing NVMe or sabotaging hardware somehow.

I guess they have a mix of consumer and enterprise gear. For me, replacing NVMe and mechanical hard drives are 100%+ increases from the best sales prices I've paid in the past. RAM 200-400%. I've had a few hot days this month and will need to take action to reduce hdd temps or I'll end up with several simultaneous failures. I've bought no new mechanical drives this year and hope my spares on hand last through the worst of the pricing.

I don't come close to approaching TBW ratings of any of my NVMes at home, but I imagine some people's use cases or some write amplification issues are rubbing them out.

qps · June 26

@peter21581 said: I also understand that maintaining spare hardware has a real cost, but most newer hardware inventory should come with manufacturer warranty coverage for at least the first 2 to 3 years.

The issue here is some manufacturers are not allocating much hardware for warranty replacements. Some manufacturers are making you wait for months for replacement hardware, or they are sending you a check for what you originally paid and saying good luck. For example, Louis Rossmann just did a YouTube video about his 4TB Samsung 990 PRO - they offered to reimburse him for the original purchase price only.

DrNutella · June 27

@DediRock @SmokyHosts @NDTN @crunchbits @everyoneiforgot

Refuge deels pls

a2razor · June 27

Also fall into this camp of getting evicted here.

Tried ReliableSite in 2024, moved back over to RS in 2025 and had stuck with them closing on a year until now which was intended to be for the long run. ... Honestly completely satisfied and had no complaints with service level, the machine, network, anything else.

For context, we were running on "Rapid Deploy Server - AMD Ryzen 7950X 128GB (LAX)" that I worked out a custom order on with Raddic, at a price of 150$ after IP addition. (great deal)

Got the email, went to check and saw that price was to be raised to 269$. That's an 80% increase, which we absolutely cannot justify (aka, time to move). Transferred everything off the server, wiped the disks, started domain transition.

Put in the cancellation request and explained why (80% being too much an increase). Unfortunately I've been pre-paying up to two months in advance with the account coffer system (credits). Opened a ticket seeing if I could get the credits refunded, which was denied.

I understand, don't get me wrong, there's a policy in-place that it's non refundable. Admittedly a bit salty at the moment even if I understand.

Would be nice to work with customers on the way out. While there's a chance that I might sometime down the road run something with RS again, and the credits will apparently stay there for use. Honestly, keeping those credits makes that less likely.

I'm a bit torn in that I do understand the situation they're in here.

yoursunny · June 27

Price Increase on Recurring Dealz Hall of Predatoriness

MrRadic · June 27

@a2razor said:
Also fall into this camp of getting evicted here.

Tried ReliableSite in 2024, moved back over to RS in 2025 and had stuck with them closing on a year until now which was intended to be for the long run. ... Honestly completely satisfied and had no complaints with service level, the machine, network, anything else.

For context, we were running on "Rapid Deploy Server - AMD Ryzen 7950X 128GB (LAX)" that I worked out a custom order on with Raddic, at a price of 150$ after IP addition. (great deal)

Got the email, went to check and saw that price was to be raised to 269$. That's an 80% increase, which we absolutely cannot justify (aka, time to move). Transferred everything off the server, wiped the disks, started domain transition.

Put in the cancellation request and explained why (80% being too much an increase). Unfortunately I've been pre-paying up to two months in advance with the account coffer system (credits). Opened a ticket seeing if I could get the credits refunded, which was denied.

I understand, don't get me wrong, there's a policy in-place that it's non refundable. Admittedly a bit salty at the moment even if I understand.

Would be nice to work with customers on the way out. While there's a chance that I might sometime down the road run something with RS again, and the credits will apparently stay there for use. Honestly, keeping those credits makes that less likely.

I'm a bit torn in that I do understand the situation they're in here.

You can keep your existing rate for a year, we offered a solution for existing customers. You already have 2 months of it prepaid.

a2razor · June 28

@MrRadic said:
You can keep your existing rate for a year, we offered a solution for existing customers. You already have 2 months of it prepaid.

This I grasp, though it's kindof like kicking the can down the road figuratively if that makes sense. I'm not presuming that the prices are coming back down anytime soon (if ever).

Did see and appreciate the offer there, yet this triggered re-assessing our hosting needs.

tritium · June 29

The rate is 158% for me on an i7-4790, going from $19/m to $49/m. For that new rate, I can access far newer hardware elsewhere for around the same price, so I will be leaving Reliable Site which is unfortunate.

JasonM · 5:08AM

i went to LSN. will try fiberstate too.

slowservers · 5:23AM

It's not cheap, but I'm a fan of ARP Networks as far as VPSs go. For dedicated, GTHost was good when I used them briefly. Forked Networking seems top tier. Also not cheap.

Hoohoo · 6:08AM

@MrRadic said:

@peter21581 said:

The primary reason for this change is the significant increase in dedicated server hardware costs. Replacement parts, spare systems, RAM, SSDs, and the inventory required to keep customer servers maintainable have become much more expensive than when many older services were originally priced.

We’ve absorbed these increases for as long as possible, but we can no longer keep some older service rates below current pricing while continuing to maintain the hardware availability, reliability, and support standards customers expect from ReliableSite.

Thank you,
Radic Davydov
ReliableSite.Net

Thank you for explaining the reason behind the pricing changes.

I understand that hardware, replacement parts, RAM, SSDs, spare systems, and inventory costs have increased. I also understand the need to maintain reliability and support standards for customers. That said, I am concerned about the size and frequency of the increases in my service.

My server that was rented over a year ago has been increased recently from $247 to $317, and now this new update brings it further up to $357. That is a very significant increase in a short period of time.

I also understand that maintaining spare hardware has a real cost, but most newer hardware inventory should come with manufacturer warranty coverage for at least the first 2 to 3 years. Since I have already been renting this server for over a year, I am trying to understand where the ceiling is. Are we going to continue seeing increases like this, or is this now the stabilized rate?

I value the service, and I understand the business side, but at the same time, this puts existing customers in a difficult position.

I hope there is something ReliableSite can work out for existing customers, especially those who have been with you for some time, rather than applying pricing that feels like it is moving toward current new-market rates without any loyalty consideration.

We offered existing customers a path to extending current pricing for 1 year, both this time and last time.

I’m sorry, but this doesn’t make sense to me. If something were to happen to the servers and hardware components needed to be replaced, I could understand a price increase to cover those additional costs. However, increasing prices for customers who have been loyal to RS for many years without any clear justification is difficult to accept.

At this point, it feels like the prices are being raised for no valid reason. I haven’t heard any explanation that justifies this increase, and I don’t think it's fair to long-term customers who have continued to support your service.

TierNet · 7:47AM

Take this as a vendor's perspective rather than a neutral recommendation, but given the complaints in this thread about RS - worth checking us out as an alternative. We have focused on predictable, transparent pricing without the kind of steep mid contract increases described in this topic

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