Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


Shells Virtual Desktop
BMail.ag - Secure Email Service
Server.net
CPLicense.net
VPS Server
Buy VPN
Vultr
VMs for AI
HostDare
HostDare
ReliableSite White-Label Dedicated Hosting for Resellers
InterServer VPS
BMail.ag - Secure Email Service
Best VPN
High-Performance Bare Metal Server Solutions
Karvl.com
Server Mania Cloud Hosting
DataWagon Hosting
AlphaVPS Hosting
Evoxt.com
Clouvider
VPS Hosting with NVMe
Residential IPs in the US & 4G Mobile Proxies in EU & US with Unlimited Bandwidth
ReliableSite White-Label Dedicated Hosting for Resellers
Rabisu - Hosting Solutions
Shells Virtual Desktop
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

ReliableSite is becoming a joke - any good alternatives in the US to be recommended?

OhJohnOhJohn Member
edited 6:57PM in General

Look at your inbox about those mails dripping in from RS: increasing prices on existing paid-up hw and old servers by more than 50% with a declining QoS since years - time to move on.

What is best go-to-alternative in the US?

Comments

  • mans_xdmans_xd Member

    fiberstate

    Thanked by 1Zhenmue
  • OhJohnOhJohn Member
    edited 7:04PM

    @mans_xd said: fiberstate

    Maybe good for aggressive pricing but not if you want a way better QoS (HW is good but network stability would have to improve a lot, but I can only speak about Draper, not the new locations in LAX or East Coast).

  • If only the price is the issue, it became an industry standard. Check Hetzner, OVH, etc.
    Not only in hosting btw. Check how much is a liter (or gallon) of fuel now in your country.

  • OhJohnOhJohn Member

    But with Hetzner OVH etc. you do not get these increases on existing services but maybe 5% or 10% but not 50% - RS is doing that right now plus providing 10% of the quality of Hetzner or OVH - so no reason to stay.

    Thanked by 1MikeA
  • networknetwork Member

    @OhJohn said:
    But with Hetzner OVH etc. you do not get these increases on existing services but maybe 5% or 10% but not 50% - RS is doing that right now plus providing 10% of the quality of Hetzner or OVH - so no reason to stay.

    What specs/price are you looking for?

  • OhJohnOhJohn Member
    edited 7:30PM

    Big servers in compute and RAM with 2TB NVME space on raid1 and low network usage.

    I actually have looked at one provider I trust and which has much better quality but has always been about 10 to 15% more expensive (now 40% cheaper than RS new pricing with 500% the quality) and that will be the one I'm moving to.

  • MrRadicMrRadic Host Rep, Veteran
    edited 8:07PM

    @OhJohn said:
    Look at your inbox about those mails dripping in from RS: increasing prices on existing paid-up hw and old servers by more than 50% with a declining QoS since years - time to move on.

    What is best go-to-alternative in the US?

    I wanted to give a little feedback here. These adjustments are being made to make failed hardware replacements sustainable for that paid off hardware.

    Many replacement parts are approaching the cost of the entire server (when it was originally built/priced). To make things worse, we're waiting weeks for many of those parts, so we're paying huge surcharges to jump the line and keep parts always available.

    On the QoS front, we've been making significant progress on replacing and revamping every process, one at a time. We've grown and many of our old processes don't work today. Please feel free to DM me your billing email address and ticket numbers, I will make sure you get 1:1 attention for recurring issues where you feel our process is wrong. We'll get on calls or whatever it takes to make sure you're getting the right value for your service.

    Forgot to mention, we gave existing customers the option of pre-paying for 1 year to keep the existing rate.

    Thanked by 2harrisonp tentor
  • OhJohnOhJohn Member

    @MrRadic said: $99/mo AMD Epyc 4545P - Up to 256GB RAM. CLICK HERE

    @MrRadic I think first you should update your sig ;) I think the pricing for that advertised Epyc starts at $149 now (according to your site).

    About the QoS front: like one or two years ago I thought the same, esp. on network reliability. Your were improving e.g. in comparison to those times before when it felt like you had a spof between your NJ DC and Halsey. But your recent switch problems diminished those again a bit.

    Plus finding out that the ordered hw does not have the ordered specs when delivered are not convincing.
    When I order a server at Hetzner, I get what I order. Same with OVH (and with their flash sales I sometimes even get better hw than ordered).
    But when I order a server at RS with ECC and get ECC RAM but a mobo that does not support ECC (only accepts ECC RAM) or getting a server without ECC RAM I'm pissed about the QoS and ask myself: will I order here again?

    You had your niche consisting of a) being approachable here at LET and elsewhere, b) sometimes good offers, c) not the best but mostly a stable network.

    But with these short notices 50% increases I'm not convinced anymore. Sorry. You may still be an option for clients that blast the network port 24/7 on 1 gbit but I'm not one of those so the 1gibt part of your calc was always an extra I had to calculate in without having a use for that.

    We also all know and understand the current crazy hw market. But the maintenance cost of a paid-off server where you maybe have to swap one RAM stick (out of four) in five years is still not able to justify those 50% increases.

  • conceptconcept Member

    I get Ryzen and DDR5 is expensive but the price they are charging is pretty crazy imo. I love their service in their NY location. Miami is pretty good too but other than that... there are better options. Since you mention Oneprovider, they are just resellers of Psychz, GTHost, HostPapa/Colocrossing, WholeSaleInternet/NOCIX. just buy direct from them.

  • OhJohnOhJohn Member
    edited 8:10PM

    @concept said: Since you mention Oneprovider

    not Oneprovider, lol ;)

    I said: "one provider" like in: "another provider"* (competitor and one you know and recommend as well sometimes).

    Would never recommend oneprovider... for those kind of servers we are talking about here.

    *) maybe my rusty English just got in the way here.

    Thanked by 1concept
  • MrRadicMrRadic Host Rep, Veteran

    @OhJohn said:

    @MrRadic said: $99/mo AMD Epyc 4545P - Up to 256GB RAM. CLICK HERE

    @MrRadic I think first you should update your sig ;) I think the pricing for that advertised Epyc starts at $149 now (according to your site).

    About the QoS front: like one or two years ago I thought the same, esp. on network reliability. Your were improving e.g. in comparison to those times before when it felt like you had a spof between your NJ DC and Halsey. But your recent switch problems diminished those again a bit.

    Plus finding out that the ordered hw does not have the ordered specs when delivered are not convincing.
    When I order a server at Hetzner, I get what I order. Same with OVH (and with their flash sales I sometimes even get better hw than ordered).
    But when I order a server at RS with ECC and get ECC RAM but a mobo that does not support ECC (only accepts ECC RAM) or getting a server without ECC RAM I'm pissed about the QoS and ask myself: will I order here again?

    You had your niche consisting of a) being approachable here at LET and elsewhere, b) sometimes good offers, c) not the best but mostly a stable network.

    But with these short notices 50% increases I'm not convinced anymore. Sorry. You may still be an option for clients that blast the network port 24/7 on 1 gbit but I'm not one of those so the 1gibt part of your calc was always an extra I had to calculate in without having a use for that.

    We also all know and understand the current crazy hw market. But the maintenance cost of a paid-off server where you maybe have to swap one RAM stick (out of four) in five years is still not able to justify those 50% increases.

    The network was completely revamped years ago and we maintained 100% uptime in 2024 + 2025 across all of our facilities at our core.

    I do apologize for not being approachable on LET, my role has shifted pretty significantly and most of my time with customers is now spent on calls. We're active across dozens of communities, it's much harder for me to browse through them than ever before, but we do keep reps around here to shoot feedback to us as well.

    We have people that do the customer service role 100x better than I could have ever done it, I'm more than happy to connect anyone for a 1:1 session for any recurring issues (that you aren't remembering from years ago).

    Our niche is not A/B/C that you listed, but I completely understand your perspective and feedback. You still have the option of keeping your existing rate by pre-paying for a year.

  • MrRadicMrRadic Host Rep, Veteran

    @concept said:
    I get Ryzen and DDR5 is expensive but the price they are charging is pretty crazy imo.

    What we're paying for RAM and drives is pretty crazy. Even crazier that we have to wait in line to pay those crazy prices.

  • conceptconcept Member
    edited 8:19PM

    @OhJohn said:

    @concept said: Since you mention Oneprovider

    not Oneprovider, lol ;)

    I said: one provider like in: another provider (competitor and one you know and recommend as well sometimes).

    Would never recommend oneprovider... for those kind of servers we are talking about here.

    my bad lol misread.

    My only suggestion that is comparable is GTHost. I like how they tell you what exact server model and all the details on hardware. Purevoltage or Dedicated.com comes to mind. I wish OVH US wasn’t so shit. I love me some OVH dedi but I will always go Limburg or Gravelines over picking a OVH US dc or BHS

    Thanked by 1OhJohn
Sign In or Register to comment.