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fiberstate
Maybe good for aggressive pricing but not if you want a way better QoS (HW is good but network stability would have to improve a lot, but I can only speak about Draper, not the new locations in LAX or East Coast).
If only the price is the issue, it became an industry standard. Check Hetzner, OVH, etc.
Not only in hosting btw. Check how much is a liter (or gallon) of fuel now in your country.
But with Hetzner OVH etc. you do not get these increases on existing services but maybe 5% or 10% but not 50% - RS is doing that right now plus providing 10% of the quality of Hetzner or OVH - so no reason to stay.
What specs/price are you looking for?
Big servers in compute and RAM with 2TB NVME space on raid1 and low network usage.
I actually have looked at one provider I trust and which has much better quality but has always been about 10 to 15% more expensive (now 40% cheaper than RS new pricing with 500% the quality) and that will be the one I'm moving to.
I wanted to give a little feedback here. These adjustments are being made to make failed hardware replacements sustainable for that paid off hardware.
Many replacement parts are approaching the cost of the entire server (when it was originally built/priced). To make things worse, we're waiting weeks for many of those parts, so we're paying huge surcharges to jump the line and keep parts always available.
On the QoS front, we've been making significant progress on replacing and revamping every process, one at a time. We've grown and many of our old processes don't work today. Please feel free to DM me your billing email address and ticket numbers, I will make sure you get 1:1 attention for recurring issues where you feel our process is wrong. We'll get on calls or whatever it takes to make sure you're getting the right value for your service.
Forgot to mention, we gave existing customers the option of pre-paying for 1 year to keep the existing rate.
@MrRadic I think first you should update your sig
I think the pricing for that advertised Epyc starts at $149 now (according to your site).
About the QoS front: like one or two years ago I thought the same, esp. on network reliability. Your were improving e.g. in comparison to those times before when it felt like you had a spof between your NJ DC and Halsey. But your recent switch problems diminished those again a bit.
Plus finding out that the ordered hw does not have the ordered specs when delivered are not convincing.
When I order a server at Hetzner, I get what I order. Same with OVH (and with their flash sales I sometimes even get better hw than ordered).
But when I order a server at RS with ECC and get ECC RAM but a mobo that does not support ECC (only accepts ECC RAM) or getting a server without ECC RAM I'm pissed about the QoS and ask myself: will I order here again?
You had your niche consisting of a) being approachable here at LET and elsewhere, b) sometimes good offers, c) not the best but mostly a stable network.
But with these short notices 50% increases I'm not convinced anymore. Sorry. You may still be an option for clients that blast the network port 24/7 on 1 gbit but I'm not one of those so the 1gibt part of your calc was always an extra I had to calculate in without having a use for that.
We also all know and understand the current crazy hw market. But the maintenance cost of a paid-off server where you maybe have to swap one RAM stick (out of four) in five years is still not able to justify those 50% increases.
I get Ryzen and DDR5 is expensive but the price they are charging is pretty crazy imo. I love their service in their NY location. Miami is pretty good too but other than that... there are better options. Since you mention Oneprovider, they are just resellers of Psychz, GTHost, HostPapa/Colocrossing, WholeSaleInternet/NOCIX. just buy direct from them.
not Oneprovider, lol
I said: "one provider" like in: "another provider"* (competitor and one you know and recommend as well sometimes).
Would never recommend oneprovider... for those kind of servers we are talking about here.
*) maybe my rusty English just got in the way here.
The network was completely revamped years ago and we maintained 100% uptime in 2024 + 2025 across all of our facilities at our core.
I do apologize for not being approachable on LET, my role has shifted pretty significantly and most of my time with customers is now spent on calls. We're active across dozens of communities, it's much harder for me to browse through them than ever before, but we do keep reps around here to shoot feedback to us as well.
We have people that do the customer service role 100x better than I could have ever done it, I'm more than happy to connect anyone for a 1:1 session for any recurring issues (that you aren't remembering from years ago).
Our niche is not A/B/C that you listed, but I completely understand your perspective and feedback. You still have the option of keeping your existing rate by pre-paying for a year.
What we're paying for RAM and drives is pretty crazy. Even crazier that we have to wait in line to pay those crazy prices.
my bad lol misread.
My only suggestion that is comparable is GTHost. I like how they tell you what exact server model and all the details on hardware. Purevoltage or Dedicated.com comes to mind. I wish OVH US wasn’t so shit. I love me some OVH dedi but I will always go Limburg or Gravelines over picking a OVH US dc or BHS
Why be mysterious about it?
Because they were fully oos for relevant models when Hetzner hiked prices - so do not want to see that again.
Thanks, now I'm even more curious...
datawagon? or you can share me your hardware requirement and can try to get you best possible pricing.
I will be interested to hear what you end up going with.
Thank you for explaining the reason behind the pricing changes.
I understand that hardware, replacement parts, RAM, SSDs, spare systems, and inventory costs have increased. I also understand the need to maintain reliability and support standards for customers. That said, I am concerned about the size and frequency of the increases in my service.
My server that was rented over a year ago has been increased recently from $247 to $317, and now this new update brings it further up to $357. That is a very significant increase in a short period of time.
I also understand that maintaining spare hardware has a real cost, but most newer hardware inventory should come with manufacturer warranty coverage for at least the first 2 to 3 years. Since I have already been renting this server for over a year, I am trying to understand where the ceiling is. Are we going to continue seeing increases like this, or is this now the stabilized rate?
I value the service, and I understand the business side, but at the same time, this puts existing customers in a difficult position.
I hope there is something ReliableSite can work out for existing customers, especially those who have been with you for some time, rather than applying pricing that feels like it is moving toward current new-market rates without any loyalty consideration.
We offered existing customers a path to extending current pricing for 1 year, both this time and last time.