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@DeluxHost now that the issue is resolved, can you please enable the freebie? CPU or RAM if possible, thanks
Well, I hope that now they will have time to respond to my ticket, cancel my server and refund my money. I don't want to check how much time will pass before the next problem and how long this new problem will be solved.
Yes, now I have two years with them. They are the best of the best to me, perfect, and I am here for a long time. I have moved through so many providers until I met them
I don't blame you. I think you're a newbie to the service."
Happiness was short-lived — the connection problems started again.
It looks like we're in for another two weeks of dead servers — or maybe even the hoster's downfall. IPv6 ports have been cut again.
Not for me tho
Was this another lie or you just making promises you can't fulfill in a timely manner?
They must have their own timezone. No worries, "today" it will be live!
We need time to make sure the problem is solved, because it was three times when we thought the problem is solved, but then it returns back. For now it looks like main problem was solved, but some minor problems still here. Continue monitoring.
Tbh the service is so crap, I won't renew even for free. Barely usable.
If anyone wants to have my Deluxhost VMs, yours for free, just pay the transfer, not using it
I am in for that. Just open a ticket and ask them to transfer what you have to me. Thanks!
Let's add these words to the huge list of lies.
I received a response a week later, after I requested a refund. I was informed that the problem has now been fixed, so there will be no refund. I just didn't understand how the solution to the problem negates the fact that the server was unavailable for 2 weeks.
And now the math question. What is the percentage probability that I will renew this server after the payment deadline?
So, you can refuse the services of a company whose level of support and service you are not satisfied with. But we cannot.
Where did you request the refund? If you waited through our ticket system, it's unlikely to be denied ,except for some cases, as we won't get rich off your €10 a year of course.
Do you have a ticket ID or something I can check? I don't handle that part, but I can try to help.
To be honest, we haven't seen any problems since yesterday. Could you tell me what's wrong specifically?
There have been some delays here, but nothing that won't be fixed soon. We're just waiting for the last thing before connecting to them.
Thanks!
Any new sale or restock planned since the problems are fixed mostly?
They haven't fixed anything, perhaps the attacker moved onto his next victim, they are simply celebrating without any reason and without any "new" upstream. Seems like the timezone is completely off in Italy as of recently as they (still) haven't added the upstream they promised yesterday
We are receiving many requests regarding this, probably during the week or in any case when we will be 100% sure that we have resolved everything, for now we are in the testing phase for at least another 24 hours
I see you're much more informed than us, I'm happy about that! Could you kindly tell me where we celebrated or where we wrote that everything was resolved and there won't be any more problems?
since we ourselves have remained very cautious for now
Could you clarify the current availability of the freebie?
What will happen to requests made during the DDoS attack?
I'm not sure your reply actually helps your position in any meaningful way. If anything, it raises more questions, perhaps a refresher in English comprehension wouldn't hurt.
If you scroll up, you'll notice it wasn't you celebrating, it was your users. That's why I explicitly said "they." I could have been more precise, but I assumed that distinction was obvious, pardon!
On a related note, would you mind providing an update on this "new upstream" you mentioned? Your users seem quite eager, especially considering your June 20th statement about it being brought online on the same day.
Also, just out of curiosity, what timezone is Italy currently operating in? It appears time might be progressing a bit differently over there.
Port 80 on IPv6 hasn't been resolved. It's still closed.
Correct, the same for me, port 80 on IPv6 not works, IPv4 - works, for C and E series.
God! My vps is alive
ty @DeluxHost
@DeluxHost Hi,
Is it possible to set up the BGP session now? I have been waiting for four months.
#YYJ-043501i doesnt see any speed/connectivity problems with my UDP sessions on ipv4 at my Z server for rn. For me issue is fixed. But the main question is for how long this stability will go?
will see.
https://cdn.deluxhost.net/incidents/incident_report-06-06-2026.pdf
That is not exactly uhh.. possible (at this current time anyway). Kimwolf and similar large sized botnets aren't swinging.