alexhost NL server outage and no restore ETA?

Comments

• Saragoldfarb Member, Megathread Squad

  June 5

  Some people live very complicated lives.

  Thanked by 2MaxTakeba Mainfrezzer
• zed Member

  June 5

  i think the part i like best is the guy raging because alexhost hasn't changed their website to not say 99.9 uptime.

  anyway for everybody else either take the temp location or take the refund. you selected alexhost for many of the same reasons alexhost was using this upstream, stop being a hypocrite and go put your shady shit back online already.

  Thanked by 7deafcon MaxTakeba Mainfrezzer NotFoundException totally_not_banned tentor fluffernutter
• Mainfrezzer Member

  June 5

  @zed said:
  i think the part i like best is the guy raging because alexhost hasn't changed their website to not say 99.9 uptime.

  Surely, the energy should be directed at GitHub.
• vinhais Member

  12:04AM

  @zed said:
  i think the part i like best is the guy raging because alexhost hasn't changed their website to not say 99.9 uptime.

  anyway for everybody else either take the temp location or take the refund. you selected alexhost for many of the same reasons alexhost was using this upstream, stop being a hypocrite and go put your shady shit back online already.

  So... If you need a provider that ignores DMCA takedowns, or something similar, and suddenly there's a seizure, you can't complain about the uptime
• deafcon Member

  12:10AM

  @vinhais said:

  @zed said:
  i think the part i like best is the guy raging because alexhost hasn't changed their website to not say 99.9 uptime.

  anyway for everybody else either take the temp location or take the refund. you selected alexhost for many of the same reasons alexhost was using this upstream, stop being a hypocrite and go put your shady shit back online already.

  So... If you need a provider that ignores DMCA takedowns, or something similar, and suddenly there's a seizure, you can't complain about the uptime

  Yeah, kinda.

  Thanked by 1tentor
• totally_not_banned Member

  1:50AM edited 1:53AM

  @vinhais said:

  @zed said:
  i think the part i like best is the guy raging because alexhost hasn't changed their website to not say 99.9 uptime.

  anyway for everybody else either take the temp location or take the refund. you selected alexhost for many of the same reasons alexhost was using this upstream, stop being a hypocrite and go put your shady shit back online already.

  So... If you need a provider that ignores DMCA takedowns, or something similar, and suddenly there's a seizure, you can't complain about the uptime

  Tough question but i'd say as soon as you get a setup where you have parts up the chain that can't realistically just tank legal pressure (like a dutch DC for example...) complaining about the law taking your shit offline becomes a little pointless. If you really care about uptime of your project you would have put in enough research to realize that you shouldn't touch the EU with a ton foot pole.

  Thanked by 1tentor
• jure12 Member

  4:19PM

  OMG are the servers still offline? What a shame for AlexHost !!!
• jure12 Member

  4:20PM

  @luckypenguin said:

  @ahmede2 said: And the reason was... there was a reason right?

  The reason was the arrest of the CEO of MIRhosting. nLighten didn't want to get in hot
  water, and few days later decided to cut off power to his company, which resulted in collateral damage and effective outage of dozen or more partners who used that colo space, Alexhost among them.

  Where did you get the source of this information?
• alexhost Member, Patron Provider

  6:00PM

  @layer7 said:
  Hi,

  probably i am just too boring and a fun breaker but it would be nice if in the raising postings counter for this thread, there could be also some topic specific postings mixed in.

  Some kind of news/updates, maybe even experiences with the alternate moldova location/offer or maybe some refugee suggestions or what ever that might help people who are affected by this problem could gain something from this thread.

  Without question the partner choice here was not good. I assume the provider will learn from it and do things next time better. Finding the right longterm partner in a foreign country is really really not easy. But at the end of the day if this situation happens, we are talking about weeks and months of recovery ( in the sense of original hardware/IPs are useable again ).

  I had once an argument with a datacenter. They choose to turn off the power and refuse giving out my hardware ( 20 sqm private suite full of servers ).

  It took me ~ 1-2 weeks to have a court order in hand to at least force the datacenter to grant access to the servers to copy/rescue the data of the customers to be able to continue the provisioning with another location. Thanks god from the beginning i was RIPE member and the same IPs could be used.

  And this was me = german going in germany against a german company. Not going against what/who ever in a foreign country. And using really massive amounts of money to replace all the server out of nothing + the law stuff.

  ~7 years ( yes years ) later, the final court decision ( after many ) was that this was not rightful. Did not help much giving the fact that the hardware was 7 years later without value and the reputation damage was obviously done. The only reason the business survived this was that i had already started to implement Plan B with another datacenter location, so they "just" killed 20% of my business.

  ---

  I hope this will give you an impression about the situation @alexhost is in now -- and if the police or what ever is involved you are anyway completely lost with fast what ever.

  So you can really save your time posting here because X hours or days passed by and using it for something more senseful like watching the gras growing or counting clouds...

  IF alexhost will be able to recover this stuff ( assuming there is really a law / what ever issue and not just unpaid invoices or something like that ) in the close future ( weeks and months ) then they were lucky and working with lightspeed and god's grace.

  But you should not assume that. Take the refund or take the alternative location. And if you do not have a backup of your data, then take this as a chance to learn something about hosting and maybe introduce some backup strategy.

  Good luck to you all who are affected with this!

  Hi, Dear Layer7.

  Thanks for telling your case. It looks different but in some aspects similar.

  We will follow your advice and for sure it will be good for everyone> @jure12 said:

  @luckypenguin said:

  @ahmede2 said: And the reason was... there was a reason right?

  The reason was the arrest of the CEO of MIRhosting. nLighten didn't want to get in hot
  water, and few days later decided to cut off power to his company, which resulted in collateral damage and effective outage of dozen or more partners who used that colo space, Alexhost among them.

  Where did you get the source of this information?

  You should read all pages instead saying that.

  @jure12 said:
  OMG are the servers still offline? What a shame for AlexHost !!!

  We are providing solutions temporary or total refund. We are doing our best. The issue is deeper than you think.

  We are offering two options until this issue is solved.

  ---

  For now we still don't have any ETA.

  However we still giving two options for those who want.

  At this moment we are overload with many tickets.
  We don't want to make promises or being too dramatic.

  When we have updates we will announce.

  Thanks everyone that are with us and thanks for all support.
  Alexhost

  Thanked by 1oloke