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DeluxHost.net | Z Series RESTOCK | NEW Website Launch | Intel VPS | From €6/yr | Limited Stock | NED

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Comments

  • dpicfondpicfon Member

    I've been charged three times before I even successfully registered. Why is that?

  • kaitkait Member

    @forest said:

    @kait said: Also don't get started on your unmetered unlimited bandwidth which is actually just limited to 15TB-25TB a month... that is not how unmetered or unlimited works.

    In fairness, I do something like 40 TB/month with each of my three servers there and haven't had any issues, so I really do think it's unlimited. I think the issue isn't lies but irresponsible use of AI.

    Its fair use capped in the Fair use policy so not unmetered, even if you meter a 1Gbps port at 200TB a month and call it unmetered its not unmetered. Even if you call it irresponsible use of AI he still hasn't fixed it and is false advertising on this website.

  • npvenotenpvenote Member

    Hello,
    Have you lg? I'd like to test your speed with downloading files. Synthetic tests are not interest.

  • totally_not_bannedtotally_not_banned Member

    I like how the loophole of people running ASIC miners on their servers was closed though. I never understood why companies like Hetzner would allow this.

  • loremipsumloremipsum Member

    @kait said:

    @DeluxHost said: You can contact the Qupra manager if you'd like; they'll surely be able to direct you better to where to get them.

    My rack is literally in the same row as yours... want me to drive there and take a pic of your open rack?

    This would be interesting

  • kaitkait Member
    edited May 7

    @loremipsum said:

    @kait said:

    @DeluxHost said: You can contact the Qupra manager if you'd like; they'll surely be able to direct you better to where to get them.

    My rack is literally in the same row as yours... want me to drive there and take a pic of your open rack?

    This would be interesting

    Not going to, but can someone tell me what IXPs there have in skylink? Can someone tell me if skylink, qupra, interwerk are all Tier 3 certified? Can someone tell me what IXP they have in Germany? All 3 IXPs at Interwerk don't list deluxhost as a member... I wonder why all 3 locations have only a single upstream when he claims that he has at least 2 in every location. All 3 locations are singlehomed because of maintenance or because he rents servers from tube-hosting and active-servers so he can't be multihomed there? No one can answer those questions because even after "fixing" his website its filled with false advertising and lies.

  • DeluxHostDeluxHost Member, Patron Provider
    edited May 7

    @npvenote said:
    Hello,
    Have you lg? I'd like to test your speed with downloading files. Synthetic tests are not interest.

    https://deluxhost.net/en/looking-glass

    This :)

  • DeluxHostDeluxHost Member, Patron Provider

    @dpicfon said:
    I've been charged three times before I even successfully registered. Why is that?

    Can you please open a ticket for check this?

  • DeluxHostDeluxHost Member, Patron Provider

    @DeluxHost said:

    @davide said:
    Without a WebGL-compatible 3D graphics card the website doesn't display anything

    Hello, thanks for the report, let me check this.

    This Should be solved

  • zxtczxtc Member

    Hi, Order #4115313520
    Please +1 GB RAM or +1 vCore
    If it possible.
    Best wishes!

    Thanked by 1DeluxHost
  • kodoruskodorus Member

    Order #3094443243
    Port upgrade up to 10G please o:)

    Thanked by 1DeluxHost
  • owais16owais16 Member
    edited May 7

    Order #4600856130 +10 GB Storage please++1 vCore If it possible. Thanks

    Thanked by 1DeluxHost
  • SkelterSkelter Member
    edited May 7

    Performance issues? (Edit: think not)

    Edit: the only thing i find unusual is the mount time. Reads and write speeds seem to be expected;

    There seems to be serious performance issues with the HDD infrastructure...

    It takes almost 2 minutes to mount (ext4):

    $ time sudo mount /dev/vdb /mnt/oni 
real 1m48.848s 
user 0m0.003s 
sys 0m0.031s

    Edit: used fio and ditched hdparm results:

    Sequential read is acceptable:

    sudo fio --name=seqread --filename=/dev/vdb --rw=read --bs=1M --size=1G --direct=1
seqread: (g=0): rw=read, bs=(R) 1024KiB-1024KiB, (W) 1024KiB-1024KiB, (T) 1024KiB-1024KiB, ioengine=psync, iodepth=1
fio-3.39
Starting 1 process
Jobs: 1 (f=1): [R(1)][100.0%][r=64.0MiB/s][r=64 IOPS][eta 00m:00s]
seqread: (groupid=0, jobs=1): err= 0: pid=18715: Thu May  7 21:46:00 2026
  read: IOPS=55, BW=55.8MiB/s (58.5MB/s)(1024MiB/18366msec)
    clat (usec): min=195, max=1022.3k, avg=17927.90, stdev=80831.62
     lat (usec): min=195, max=1022.3k, avg=17928.47, stdev=80831.68
    clat percentiles (usec):
     |  1.00th=[    208],  5.00th=[    233], 10.00th=[    255],
     | 20.00th=[    293], 30.00th=[    330], 40.00th=[    375],
     | 50.00th=[    701], 60.00th=[   5932], 70.00th=[   6849],
     | 80.00th=[   6980], 90.00th=[   7111], 95.00th=[   7308],
     | 99.00th=[ 425722], 99.50th=[ 608175], 99.90th=[ 717226],
     | 99.95th=[1019216], 99.99th=[1019216]
   bw (  KiB/s): min= 4096, max=126976, per=100.00%, avg=61564.12, stdev=29327.10, samples=33
   iops        : min=    4, max=  124, avg=60.12, stdev=28.64, samples=33
  lat (usec)   : 250=9.18%, 500=38.77%, 750=2.15%, 1000=0.29%
  lat (msec)   : 2=0.68%, 4=2.34%, 10=42.77%, 250=0.59%, 500=2.44%
  lat (msec)   : 750=0.68%, 2000=0.10%
  cpu          : usr=0.10%, sys=0.78%, ctx=1029, majf=0, minf=266
  IO depths    : 1=100.0%, 2=0.0%, 4=0.0%, 8=0.0%, 16=0.0%, 32=0.0%, >=64=0.0%
     submit    : 0=0.0%, 4=100.0%, 8=0.0%, 16=0.0%, 32=0.0%, 64=0.0%, >=64=0.0%
     complete  : 0=0.0%, 4=100.0%, 8=0.0%, 16=0.0%, 32=0.0%, 64=0.0%, >=64=0.0%
     issued rwts: total=1024,0,0,0 short=0,0,0,0 dropped=0,0,0,0
     latency   : target=0, window=0, percentile=100.00%, depth=1

Run status group 0 (all jobs):
   READ: bw=55.8MiB/s (58.5MB/s), 55.8MiB/s-55.8MiB/s (58.5MB/s-58.5MB/s), io=1024MiB (1074MB), run=18366-18366msec

    For rand reads:

    sudo fio --name=randread --filename=/dev/vdb --rw=randread --bs=4k --size=1G --direct=1
randread: (g=0): rw=randread, bs=(R) 4096B-4096B, (W) 4096B-4096B, (T) 4096B-4096B, ioengine=psync, iodepth=1
fio-3.39
Starting 1 process
^Cbs: 1 (f=1): [r(1)][21.5%][r=2142KiB/s][r=535 IOPS][eta 11m:08s]
fio: terminating on signal 2

randread: (groupid=0, jobs=1): err= 0: pid=18722: Thu May  7 21:49:13 2026
  read: IOPS=307, BW=1232KiB/s (1261kB/s)(220MiB/182662msec)
    clat (usec): min=40, max=761439, avg=3245.13, stdev=35411.86
     lat (usec): min=40, max=761439, avg=3245.34, stdev=35411.86
    clat percentiles (usec):
     |  1.00th=[    42],  5.00th=[    43], 10.00th=[    48], 20.00th=[    57],
     | 30.00th=[    62], 40.00th=[    66], 50.00th=[    70], 60.00th=[    75],
     | 70.00th=[    82], 80.00th=[    91], 90.00th=[   110], 95.00th=[   159],
     | 99.00th=[   502], 99.50th=[346031], 99.90th=[492831], 99.95th=[541066],
     | 99.99th=[658506]
   bw (  KiB/s): min=    8, max= 5816, per=100.00%, avg=1259.48, stdev=1085.76, samples=357
   iops        : min=    2, max= 1454, avg=314.73, stdev=271.42, samples=357
  lat (usec)   : 50=14.37%, 100=72.53%, 250=10.97%, 500=1.12%, 750=0.10%
  lat (usec)   : 1000=0.02%
  lat (msec)   : 2=0.01%, 4=0.01%, 10=0.01%, 20=0.01%, 50=0.01%
  lat (msec)   : 250=0.09%, 500=0.67%, 750=0.09%, 1000=0.01%
  cpu          : usr=0.18%, sys=0.59%, ctx=56201, majf=0, minf=10
  IO depths    : 1=100.0%, 2=0.0%, 4=0.0%, 8=0.0%, 16=0.0%, 32=0.0%, >=64=0.0%
     submit    : 0=0.0%, 4=100.0%, 8=0.0%, 16=0.0%, 32=0.0%, 64=0.0%, >=64=0.0%
     complete  : 0=0.0%, 4=100.0%, 8=0.0%, 16=0.0%, 32=0.0%, 64=0.0%, >=64=0.0%
     issued rwts: total=56252,0,0,0 short=0,0,0,0 dropped=0,0,0,0
     latency   : target=0, window=0, percentile=100.00%, depth=1

Run status group 0 (all jobs):
   READ: bw=1232KiB/s (1261kB/s), 1232KiB/s-1232KiB/s (1261kB/s-1261kB/s), io=220MiB (230MB), run=182662-182662msec

Disk stats (read/write):
  vdb: ios=56251/1, sectors=450008/0, merge=0/0, ticks=181473/0, in_queue=181474, util=99.47%
  • VTCuongVTCuong Member
    edited May 7

    Order #7171110071, +10Gb SSD would be nice.
    Also GLWS!

    Thanked by 1DeluxHost
  • stufentlystufently Member

    Additional cpu please
    Order Number: 5420129747
    Order Number: 1935199568

    Thanked by 1DeluxHost
  • abadeabade Member

    Order Number: 8695027244
    ➕ +1 vCore
    Thanks!

    Thanked by 1DeluxHost
  • DeluxHostDeluxHost Member, Patron Provider

    @Skelter said:

    Performance issues? (Edit: think not)

    Edit: the only thing i find unusual is the mount time. Reads and write speeds seem to be expected;

    There seems to be serious performance issues with the HDD infrastructure...

    It takes almost 2 minutes to mount (ext4):

    $ time sudo mount /dev/vdb /mnt/oni 
real 1m48.848s 
user 0m0.003s 
sys 0m0.031s

    Edit: used fio and ditched hdparm results:

    Sequential read is acceptable:

    sudo fio --name=seqread --filename=/dev/vdb --rw=read --bs=1M --size=1G --direct=1
seqread: (g=0): rw=read, bs=(R) 1024KiB-1024KiB, (W) 1024KiB-1024KiB, (T) 1024KiB-1024KiB, ioengine=psync, iodepth=1
fio-3.39
Starting 1 process
Jobs: 1 (f=1): [R(1)][100.0%][r=64.0MiB/s][r=64 IOPS][eta 00m:00s]
seqread: (groupid=0, jobs=1): err= 0: pid=18715: Thu May  7 21:46:00 2026
  read: IOPS=55, BW=55.8MiB/s (58.5MB/s)(1024MiB/18366msec)
    clat (usec): min=195, max=1022.3k, avg=17927.90, stdev=80831.62
     lat (usec): min=195, max=1022.3k, avg=17928.47, stdev=80831.68
    clat percentiles (usec):
     |  1.00th=[    208],  5.00th=[    233], 10.00th=[    255],
     | 20.00th=[    293], 30.00th=[    330], 40.00th=[    375],
     | 50.00th=[    701], 60.00th=[   5932], 70.00th=[   6849],
     | 80.00th=[   6980], 90.00th=[   7111], 95.00th=[   7308],
     | 99.00th=[ 425722], 99.50th=[ 608175], 99.90th=[ 717226],
     | 99.95th=[1019216], 99.99th=[1019216]
   bw (  KiB/s): min= 4096, max=126976, per=100.00%, avg=61564.12, stdev=29327.10, samples=33
   iops        : min=    4, max=  124, avg=60.12, stdev=28.64, samples=33
  lat (usec)   : 250=9.18%, 500=38.77%, 750=2.15%, 1000=0.29%
  lat (msec)   : 2=0.68%, 4=2.34%, 10=42.77%, 250=0.59%, 500=2.44%
  lat (msec)   : 750=0.68%, 2000=0.10%
  cpu          : usr=0.10%, sys=0.78%, ctx=1029, majf=0, minf=266
  IO depths    : 1=100.0%, 2=0.0%, 4=0.0%, 8=0.0%, 16=0.0%, 32=0.0%, >=64=0.0%
     submit    : 0=0.0%, 4=100.0%, 8=0.0%, 16=0.0%, 32=0.0%, 64=0.0%, >=64=0.0%
     complete  : 0=0.0%, 4=100.0%, 8=0.0%, 16=0.0%, 32=0.0%, 64=0.0%, >=64=0.0%
     issued rwts: total=1024,0,0,0 short=0,0,0,0 dropped=0,0,0,0
     latency   : target=0, window=0, percentile=100.00%, depth=1

Run status group 0 (all jobs):
   READ: bw=55.8MiB/s (58.5MB/s), 55.8MiB/s-55.8MiB/s (58.5MB/s-58.5MB/s), io=1024MiB (1074MB), run=18366-18366msec

    For rand reads:

    sudo fio --name=randread --filename=/dev/vdb --rw=randread --bs=4k --size=1G --direct=1
randread: (g=0): rw=randread, bs=(R) 4096B-4096B, (W) 4096B-4096B, (T) 4096B-4096B, ioengine=psync, iodepth=1
fio-3.39
Starting 1 process
^Cbs: 1 (f=1): [r(1)][21.5%][r=2142KiB/s][r=535 IOPS][eta 11m:08s]
fio: terminating on signal 2

randread: (groupid=0, jobs=1): err= 0: pid=18722: Thu May  7 21:49:13 2026
  read: IOPS=307, BW=1232KiB/s (1261kB/s)(220MiB/182662msec)
    clat (usec): min=40, max=761439, avg=3245.13, stdev=35411.86
     lat (usec): min=40, max=761439, avg=3245.34, stdev=35411.86
    clat percentiles (usec):
     |  1.00th=[    42],  5.00th=[    43], 10.00th=[    48], 20.00th=[    57],
     | 30.00th=[    62], 40.00th=[    66], 50.00th=[    70], 60.00th=[    75],
     | 70.00th=[    82], 80.00th=[    91], 90.00th=[   110], 95.00th=[   159],
     | 99.00th=[   502], 99.50th=[346031], 99.90th=[492831], 99.95th=[541066],
     | 99.99th=[658506]
   bw (  KiB/s): min=    8, max= 5816, per=100.00%, avg=1259.48, stdev=1085.76, samples=357
   iops        : min=    2, max= 1454, avg=314.73, stdev=271.42, samples=357
  lat (usec)   : 50=14.37%, 100=72.53%, 250=10.97%, 500=1.12%, 750=0.10%
  lat (usec)   : 1000=0.02%
  lat (msec)   : 2=0.01%, 4=0.01%, 10=0.01%, 20=0.01%, 50=0.01%
  lat (msec)   : 250=0.09%, 500=0.67%, 750=0.09%, 1000=0.01%
  cpu          : usr=0.18%, sys=0.59%, ctx=56201, majf=0, minf=10
  IO depths    : 1=100.0%, 2=0.0%, 4=0.0%, 8=0.0%, 16=0.0%, 32=0.0%, >=64=0.0%
     submit    : 0=0.0%, 4=100.0%, 8=0.0%, 16=0.0%, 32=0.0%, 64=0.0%, >=64=0.0%
     complete  : 0=0.0%, 4=100.0%, 8=0.0%, 16=0.0%, 32=0.0%, 64=0.0%, >=64=0.0%
     issued rwts: total=56252,0,0,0 short=0,0,0,0 dropped=0,0,0,0
     latency   : target=0, window=0, percentile=100.00%, depth=1

Run status group 0 (all jobs):
   READ: bw=1232KiB/s (1261kB/s), 1232KiB/s-1232KiB/s (1261kB/s-1261kB/s), io=220MiB (230MB), run=182662-182662msec

Disk stats (read/write):
  vdb: ios=56251/1, sectors=450008/0, merge=0/0, ticks=181473/0, in_queue=181474, util=99.47%

    Please open a ticket for this sir

  • Protocol903Protocol903 Member

    I'm not sure how you're running this. The CPU steal/IOWait of the servers you provide is extremely high and you're not just contabo'ing the thing, you're almost abusing your hardware atp bruh.

  • DeluxHostDeluxHost Member, Patron Provider

    @Protocol903 said:
    I'm not sure how you're running this. The CPU steal/IOWait of the servers you provide is extremely high and you're not just contabo'ing the thing, you're almost abusing your hardware atp bruh.

    If you have any problem just open a ticket and we can help you, just like we did with the people above :)

  • pdeliapdelia Member

    @DeluxHost #SJO-271818 created on 5/5 half an hour after I bought the server which never worked and is still unresolved. Can you check? I didn't want to bring it here but after 5 messages being ignored I had no other option left. If you can't resolve it I understand, but I need to know.

  • harvindersinghharvindersingh Member

    @harvindersingh said:
    @DeluxHost can you please look into my ticket Ticket ID: VFP-154325

    @DeluxHost please can you action my ticket, my Ryzen server is very bad in performance and the support team has asked me twice to migrate the server to better node and I have confirmed both times. However the migration is not happening. Please help.

  • Erik88Erik88 Member

    Order #2047569455

  • sorak1tsorak1t Member
    edited May 8

    hello #9807367912
    10g port would be nice =)

  • seoproseopro Member

    pls check the ticket #NKQ-920154.I submit it about 2 days agao.

  • MumblyMumbly Member
    edited May 8

    @DeluxHost said:

    @dpicfon said:
    I've been charged three times before I even successfully registered. Why is that?

    Can you please open a ticket for check this?

    Similar strange issue (a double payment case where paypal payment created a subscription that was charged again with a new invoice the day after the original invoice was paid), though not exactly the same case.
    Billing ticket has been open since yesterday.

  • fuqetfuqet Member

    How long does it take for an upgrade?

    Order Number: 6074032174 +1 vCore, please.

    Thanks

  • seoproseopro Member

    I dont know what happened to them,I found no one reply me in there ticker system.about 2-3days.

  • MumblyMumbly Member

    @Mumbly said: Similar strange issue (a double payment case where paypal payment created a subscription that was charged again with a new invoice the day after the original invoice was paid), though not exactly the same case.
    Billing ticket has been open since yesterday.

    Quick update: The issue was resolved without any complications. I appreciate it. Thanks!

  • fengzhiguyinfengzhiguyin Member

    Order #25421
    +1 GB RAM please. Thanks!

  • DK87DK87 Member
    edited May 8

    First of all i wanna say thank you for such a fast payment option implement on your billing system. Mollie is a bliss!
    Im, as Belarus resident, unable to use PayPal since end of 2025 cause of banks related issues (none of my 3 banks doesnt works with PayPal nowadays anymore...), so i opened ticket and DeluxHost released new payments gate just within a day. I never faced so friendly customer treatment behind lowend providers before.

    My order id #1888996112
    Can i get +1vCore, if it possible plz? :)

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