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Help us test out our new Anti Spam system at NameCrane!
Hello Everyone!
We've been working hard on a new Anti Spam system for all CraneMail, Shared, & Reseller customers!
Big focus on this project is to build an intuitive portal, as SpamExperts is... uniquely designed.
As reported by ~almost everyone thats beta testing, Our 'out of the box' experience is as good,
or better than, SpamExperts. To quote one beta tester:
"I feel completely confident letting my clients use this. That hasn't been the case while they've
been on SpamExperts."
We'd love to invite everyone, even those that aren't a NameCrane customer, to take part in the beta. You can PM me your domain, the primary user/admin, and where to route it to, and you'll be off to the races. If you have multiple domains you can request I set up a reseller account for you as well.
We aren't selling this as standalone filtering or as a SAAS product, but users that contribute useful feedback (UX, filtering performance, bugs, etc) will be allowed to keep their filtering, even if its pointing externally.
Note: You'll need to whitelist our relays on your mailserver otherwise they may block us and cause issues.
We're after brutally honest feedback!
Features
Here's a quick run of the features:
- Ability to add rules that match all parts of an email, with basic matches, or advanced regexp patterns.
- Ability to poke/tweak scoring on emails. Useful when you can't outright block a domain/sender, but want to nudge things.
- Create quarantine reports that include whatever you want, when you want, for whomever you want.
- Create domain digest report that is emailed on a schedule that includes all emails sent to any user.
-- This is very useful for company/msp postmasters that need greater monitoring. - Ability to restrict which languages you'll accept emails in.
- Ability to restrict emails by content/topic (politics, social media, finances, etc).
- Full quarantine system allowing for domain users to release/train/whitelist emails without logging in.
- Filter out attachments by extension (we include our own defaults, but you can quickly change that).
While our own anti-spam BAYES is quite good, as you train emails as HAM/SPAM in the system, it'll train a personalized BAYES database for your domain, and in time (once you train 50 ham & 50 spam), the personalized BAYES will handle your scoring.
This can help a lot with non english languages, or even just to train the system on what you perceive as ham/spam.
A self-hosted LLM is also used for scoring spam, language detection, & content classifying.
Topic filtering got a major upgrade this week greatly improving accuracy, especially in non english languages.
We'd still count this as 'in beta' though as we're needing more samples from under represented languages.
Reseller Branding & Management
Reseller branding is another big feature SpamExperts lacks. Our portal allows resellers to
assign their own MX hostnames to rebrand our mx?.mxfilter.net ones, change colours, and brand pages with their logo. SSO login emails, landing pages, quarantine reports, digests, get your brand colours, labels, & logo.
A centralize dashboard lets you see all of your domains inbound/outbound, top senders & destinations, etc.
Reseller Abilities
Resellers can add filters (allow, deny, regexp, score tweaks, etc) which are then processed for every domain in their account. Resellers are also able to set 'domain defaults' for filtering, attachment blocks, & language restrictions. This is extremely useful for MSP's where each onboard involves loading up the same rulesets over and over. Now, just set it once at the reseller level, and all domains automatically benefit.
You can check https://mxfilter.namecrane.org to see how the branding looks. There is multiple pre-set palettes (tailwindcss) available that should cover most companies. Let us know if you're wanting us to add others!
Check them out here:
https://files.namecrane.com/franexperts/K5AEFVD.png
https://files.namecrane.com/franexperts/8YJBsoC.png
https://files.namecrane.com/franexperts/ElNsGVr.png
https://files.namecrane.com/franexperts/e8SFa8n.png
Multiple regions
We've added additional regions for filtering redundancy:
- Las Vegas
- Netherlands (technically NEW, will replace the existing UK node)
- New York - NEW
- Singapore - NEW
Las Vegas, Netherlands & New York are IPV6 enabled for inbound mail with Singapore pending a BGP prefix update.
Depending on demand we'll add another server in Europe (Germany, France, Poland, Romania, something EEA) for redundancy for those that want to operate 'Europe Only' emailing.
Will this replace SpamExperts?
In time, most likely. While SpamExperts does a decent job with filtering, its fairly fragile and quite frustrating to administer. We've had no less than 5 multi hour outages on the platform in the past 6 months. Something had to give since they've not been interested in fixing the issues.
What does it look like?
Here's some screenshots for you.
Again, you can view a branded page here: https://mxfilter.namecrane.org
Thanks!
Francisco
Comments
Yeah, I am a Namecrane Email customer and have no clue how to use SpamExperts.
When will we see this integrated into Namecrane?
SpamExperts design is a choice for sure. I feel we're more powerful than it feature wise, without being a total pain in the ass to administer.
Its already there if you want to take part. Just PM me your domain, your main admin user for that domain, and which server you're on. You'll update your MX records to use this instead of the mx?.mxfilter.net ones and you're off to the races.
Francisco
Updated the images to use something besides imgur since supposedly the UK geoblocks it.
Francisco
Looks cool, definitely user friendly. The color palette options are nice, I immediately disliked that you used the orange/red for the pics before I saw that lol.
The Green/emerald is the default, the orange was just to give an idea of how it can work with logo's and such (since Crane's logo is orange/white).
I think the blue + dark mode is one of the better combos:
They all look pretty good in dark mode.
Francisco
Here is default.
Francisco
A couple of quick questions if you don't mind:
another question, as i have been looking at namecrane for like a year
what's the total uptime? and does your panel have emergency ticket/how does it work in case let's say namecrane is down?
tl;dr; infomaniak is driving my insane
1) Ideally, yes.
2a) No emails are ever lost, even rejected ones. You can always login and find every email. You'll get automatic quarantine reports that inform you of quarantines or whatever you want really.
2b) SE is a bit sloppy with this. Emails it rejects only have a basic metadata log, meaning when an email gets rejected, there's no way to recover it. We didn't like that and its hurt our users more than once.
3) You have full login to the portal i'm showing here. There will be an SSO right from DA/cPanel into this. A DA modules already been built, its only deployed to a single node at the moment though.
Francisco
>
We have other contact methods outside of the main site if need be. Uptime is great. There's a weekly restart on Cranemail that takes a minute or two to process, but I expect that to go away once I apply some software tweaks.
Francisco
This. This.
So much this.
I don't know how and why, but this "rejected mail" thing somehow became A MAJOR issue recently.
At a time when users are getting more and more stupid free-minded and give zero f care little about some
Error 550they received. If there's any user at all.And usually the only solution is to turn off anti-spam completely. Helps so far, as the email addresses I'm using are non-trivial.
This is great to hear.
Please keep it that way, as the email industry (at least its non-big-tech part) clearly needs a new standard on this.
i can't recall but i think i tried checking it out before with the beta? anyways, the UI looks nice. No dark mode?
Dark mode is there
scroll up to see the blue with dark mode.
Francisco
Will brand features only available to reseller plan or all plans?
Just on resellers. We will need to automate reseller creation later on.
Francisco
Thought I can give my self some cool mx hostnames. Would you ever consider adding this feature for personal use?
We can always gift a user reseller access, its just not something we intend to do for everyone.
Giving it to everyone would just make people want to resell off their lifetime plans even more.
Francisco
@Francisco can i DM you something? it's about the domain registar on the main https://namecrane.org website
Go for it.
Francisco
So much this.
Glad you like it
Let me know if you want to take it for a spin.
Francisco
Can I test it now through my lifetime plan at namecrane.com?
Yep, you can just PM me your domain and what node you're on and I'll route it.
Francisco
It looks good i m also using self hosted llm on hestia cp to filter spam and it works better than anything even catch spam emails which is sent by individual gmail ids and outlook mail ids using some bots
Quick question, the regions you're talking about, are these regions for spam filtering or actual email/storage nodes that come with cranemail? for example, i have eu1(NL?) right now. can i choose singapore when its ready?
These are only spam filtering POP's. I don't see us putting email in SG any time soon.
That's awesome
Any details on what model you like the most? we've tested a few and the one we have seems pretty good so far. For content classification we finetuned a classifier.
Francisco
How do people even get so much spam? Or am I just not bothered by it?
I literally just don't open emails that I don't recognize. I've never once thought, with NameCrane, Gmail, ProtonMail, MXRoute or any other email: Dang I wish spam filtering was better. Ignoring them never felt much like an administrative burden to me.
Maybe I'm a psychopath. Any publicly listed email, like on domain registrations, gets pounded with spam and I just scroll past the SEO marketing and web development offer emails.
I want to see more about your WHMCS alternative 👀
You're only sorta technically retarded though. The issue is usually the boomer users that click on everything and get easily malwared/phish'd.
We saw a lot of tickets about spam until we added SE.
Francisco
But the email said I won a prize.
Who'd go on the internet and lie?
/s
(Yeah I forgot about the boomers.)
My flow is here HestiaCP (highly modified + LLaMA 8B)
we are using LLAMA 8B due to infra limitation but its going good
Every email first passes through Spam assassin
which assigns an Xspam core header
The Exim system filter then reads the score
Emails with a score (the gray zone because even reputed providers like Gmail sometimes send spam) are passed to the AI pipeline
Emails from Gmail Outlook and other major public providers are sent directly to the AI pipeline instead of being permanently blocked and to reduce the chance of legitimate emails going to spam.
AI pipeline flow
First of all the system checks the DB fingerprint cache
If there is a cache hit and the cached decision is returned instantly
If there is no cache hit the email is sent to a selfhosted Llama 3 8B server
The system parses the decision and confidence score
The result is saved to the cache and logged into the database
Decision logic
SPAM >88% confidence → moved to the Spam folder
SPAM 70–88% confidence → tagged only
HAM > delivered to Inbox
Once per day, a cron job updates the Bayesian database using all email circus activity and AI decisions collected throughout the day
I am now working on adding clientside controls in the panel so users can:
Whitelist or block senders directly in the AI database
Create custom folders for legitimate marketing emails same like similar to how Gmail promotional emails
This entire flow has almost eliminated 98% of spam. Occasionally, around 1% of legitimate emails may still land in the Spam folder because the database is continuously learning OR MISSED by ai wrong decision but clients generally do not mind checking the Spam folder once in a while
We are developing this system to prevent clients from migrating to Gmail Business due to excessive spam problem
Business email ids suffers most for example an hamdicraft exporter who list their email id every where get listed on alibaba and indiamart or lots of other Business directories and they attend fairs world wide have their Business cards distributed every where lots of spammers get their email ids and get daily thousands of spam one of my client before implementing llm based spam filtering get 200 spam and only 10 or 15 real mails they get irritated some migrated to gmail Business mail so to save myself i implemented ai based filtering and now everything is fine bcoz i m a website developer my main source of income is based on renewals of those clients