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How to participate current giveaway?
Looking for a $99 9950x Dedi, If anyone is interested in transfer, please send me a DM
Or just let me win the lottery
Thank you for the quick resolution.
I saw someone selling a Dartnode LA 9950x server, claiming it has 10Gbps unlimited bandwidth. Is this a configuration error or a generous free upgrade? @simo
Who is that extremely blessed person from our current time and our current universe to have won this one?
I'm not sure this is accurate, there might be some missing context. Could you share the link to the post?
Hum... that's a good question, who knows!!
@DartNode
Hello bro, are there any discounts for Dedicated servers recently? Does the official platform support Dedicated server push? What are the costs?
so , this ticket issue is done?
https://lowendtalk.com/discussion/216167/warning-consider-carefully-before-using-dartnode-delays-missing-ips-and-refund-issues#latest
@simo
I think they forgot to roll it out @DartNode
Hey,
I think there might have been a bit of misunderstanding here. We always try to help customers as quickly as possible no matter the issue, and in most cases support replies come in very fast (often within minutes).
If something ever seems delayed or missed, it’s usually an exception, and opening a follow-up ticket helps us catch it right away.
In your case, we’ve already refunded your account balance. We’re always happy to help if anything is unclear or if you need further assistance
Good luck, maybe i missed out again？
how long are you waiting for replay from support ?I'm nearly one month with faulty harddrives on host
Have you opened a ticket with our support department regarding the faulty drive? Currently, there are no open tickets related to a drive issue. What's your ticket number?
Of course
#24172
Support def seems to be struggling a bit. Love my Dartnode boxes, they’ve been solid, but put in a question about an invoice last week, 8ish days before it was due, and never got a response, now I’ve had to pay it without having my question answered, which is a tad frustrating.
Interesting...I am getting emails almost everyday about IP marked as spam by spamhaus and opened a ticket recently, got the answer in maybe 10-15 mins.
Same here take them weeks to respond or they just ignore and close ticket after couple of months.
IP reputation is much more important than paying clients!
I'm kinda wondering if its just everything aside from the NOC/tech support queues getting ignored, but then maybe just don't have those, or something. I've gotten ok responses with technical stuff, but as this was a billing question I sent it to the accounting queue... apparently that was a mistake.