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About a month later, my BGP session encountered problems again.
I tried submitting a ticket, and during this time there were 1571 more tickets. I can't imagine how much effort it will take to process these tickets.
I also noticed that the user panel has many new features, nice job.
We are now entering the third weekend.
Their website now says "end of month" - so... next weekend maybe?
Soon™
Now, have the prices of our memory and hard drives gone down?
It is prices of memory RAM, NVMe and SSD.
HDDs are mechanical spinners so these should not be impacted.
yeah, it's not even like we can buy it elsewhere and ship it directly to them, comes out to the same price. Unfortunately the state of the market.
is it just me? I didn't see any price list, or maybe I just missed it. I've been seeing news lately that RAM prices are dropping, which is why I'm asking.
No. Due to AI development, the prices of memory keep going up and up... to the moon 🚀
Still no word on the LA purchased during Black Friday?...
2 more days!?
Soon™
(unless @DartNode and @keoir provide new info)
@simo @keoir @DartNode
Can anyone help me with my ticket? (#18154 #18460)
Please prioritize processing the order renewal invoice. The service expires in 2 days, but I haven't received the invoice notification.
Woke up to two server is ready emails, looks like west is alive, they made it!
West is live.
EDIT: I'm on a Xeon 6148 apparently. Default image is an old Ubuntu 2022, looks like a somewhat custom image though, running very slim sshd config.
In terms of networking, its not too bad. 0.7ms ping from my Psychz box in LA, but an extra +11ms pinging from Australia (compared to that same psychz box).
One of mine got an ipv6 and one didnt, so that's interesting. IIRC that's easily fixed with a ticket, but seems odd nonetheless. Also appears networking is broken by default on the debian 12 template... got it to work creating my own /etc/network/interfaces with the provided network info tho.
Congratulations @DartNode & @keoir for getting things up and running!
I'm also waiting on US-West. I didn't get an e-mail, but sure enough my server had been commissioned and was available on the control panel. Mine got an IPv6 assigned, but it's not working at all, I was assigned 2602:f9f3:3000::x/36, but according to bgp.tools, this prefix isn't being announced at all, just 2602:f9f3::/36.
DartNode's panel only shows Debian 12 for me. Did you install via VNC? Any custom config needed?
Installed 12 and in-place upgraded to 13 by changing sources.list to trixie, no issues encountered aside from the 12 template having broken networking to start with.
It's been two months since we purchased the server, and the server still does not work: VNC does not work, and the server is stuck in power off state for who knows how long whenever we reboot it from panel.
We are giving the provider a final 7-day period to resolve the technical issues.
If this cannot be resolved within this period, we would unfortunately have to request a refund.
Purchased one a couple days ago.
IPv6 doesn't work, it has no route out from the gateway.
VNC doesn't work on it either.
Best part, the refund button doesn't even work either.
It's a shame, it did look quite promising.
It's already February 1st, please process the renewal immediately.
Isn't renewing this a simple matter of clicking a button? Why wait until it expires without any action being taken?
There's no renewal function; payment can only be notified via invoice, but no prior notification was sent, and I haven't received it. It remains unresolved.
just noticed this one... not sure why i'd be getting billed again already for my 2 $7/yr preorders that just got delivered??
Don’t worry about this, we’ll go through the LA invoices and the dates will be adjusted
We’re currently experiencing a high ticket volume and are prioritizing the most critical issues, so please bear with us for now. You can safely ignore this upcoming notice