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Aluy.net kept my production server offline for hours, then deleted the wrong one – I didn't even get

2

Comments

  • AndruAndru Member
    edited March 30

    @Mkececi picking a $5 dollar VPS for your multi-million project is your best decision ever made.
    Long story short, move on and learn the leason about backups even if the project worth nothing in money.

    Offtopic, thanks LET community for the 1K thanks :)

  • olokeoloke Member, Host Rep

    @Mkececi said: Until yesterday, Aluy was defending their policy. But after this public complaint, they immediately changed their Terms of Service.

    Yeah that's why I linked versions archived from 24th and 25th March and also the screenshot is from previous version. The statement about backups was also in previous version of their ToS so not sure what's the point you're trying to make.

  • FlorinMarianFlorinMarian Member, Host Rep

    As a provider, I'm very glad not to have you as a client. You would have received a lesson that would have made me famous.

    Thanked by 3VPSLAYER Rubben Marx
  • I vibe code with Claude these days, building stuff for fun that would take me ages to code all by myself, and I'm telling myself AI is such a great invention. Then I come to LET and I read AI garbage.

  • @zed said: Now I'm letting the public and the authorities decide.

    we, the let authorities, decide and judge!

  • conceptconcept Member

    Can anyone offer OP a $8,000 server for their $8,000 project?

    Thanked by 1zejjnt
  • zedzed Member

    @hyperblast said:

    @zed said: Now I'm letting the public and the authorities decide.

    we, the let authorities, decide and judge!

    Fake quote you'll be hearing from my lawyer.

    Thanked by 3oloke hyperblast zejjnt
  • allthemtingsallthemtings Member, Megathread Squad

    April fools day isn’t for a couple of days yet

    Thanked by 3oloke VPSLAYER zejjnt
  • zejjntzejjnt Member

    @zed said:

    @hyperblast said:

    @zed said: Now I'm letting the public and the authorities decide.

    we, the let authorities, decide and judge!

    Fake quote you'll be hearing from my lawyer.

  • emghemgh Member, Megathread Squad

    I’d say lol but this thread was boring as fuck

    Thanked by 2oloke zejjnt
  • lawyer costs much more than $5. It is out of your budget.

    Thanked by 1zejjnt
  • @emgh said:
    I’d say lol but this thread was boring as fuck

    Come entertain us then

    Thanked by 2oloke emgh
  • tentortentor Member, Host Rep

    @emgh said:
    I’d say lol but this thread was boring as fuck

    $20k gang 🤙

    Thanked by 3oloke emgh Netralex
  • emperoremperor Member
    edited March 30

    @Mkececi show us your 1st invoice from tempdelete with @aluy , as you said its been 4 months, and they claim you signed up last month.

    Thanked by 2oloke rpqu
  • MurvMurv Member, Megathread Squad

    @emgh said:
    I’d say lol but this thread was boring as fuck

    Wanna talk about @beanman109 's composting toilet?

  • @apollo15 said:
    lawyer costs much more than $5. It is out of your budget.

    @zed

  • zejjntzejjnt Member

    @apollo15 said:
    lawyer costs much more than $5. It is out of your budget.

    Can you do $7?

    Thanked by 1oloke
  • @zejjnt said:

    @apollo15 said:
    lawyer costs much more than $5. It is out of your budget.

    Can you do $7?

    $8000

    Thanked by 1oloke
  • So, now everyone is a developer and can demand 8k in compensation. At least, this is not fruits and vegs :lol:

  • zejjntzejjnt Member

    @apollo15 said:

    @zejjnt said:

    @apollo15 said:
    lawyer costs much more than $5. It is out of your budget.

    Can you do $7?

    $8000

  • SkMirazSkMiraz Member

    Lesson for everyone, always backup your files/server!

  • deafcondeafcon Member

    This was something mega dumb to do on Aluy's part for sure, but they aren't a big time MSP that is offering offsite backups and disaster recovery. They clearly state that backups are on the user. They certainly can't be expected to give a ton of compensation for this. Hell, the word delete was in the hostname of the server this guy wanted to keep.

    I canceled a really good deal from another provider here when they deleted another user's VPS. In that case, there was a clear pattern of mistakes that made me believe that poorly trained support folks had way too much access to user assets. I'd still consider Aluy, for the moment, considering that so far this is a one time event. I think it's good for things like this to be reported here, but this user is every bit as culpable for any losses as Aluy.

    Thanked by 2concept zed
  • aphexaphex Member

    I still can't get over the fact that you named the VPS you wanted to keep "temp delete" and kept $20k on it

    Thanked by 2zejjnt oloke
  • @fredo1664 said:
    I vibe code with Claude these days, building stuff for fun that would take me ages to code all by myself, and I'm telling myself AI is such a great invention. Then I come to LET and I read AI garbage.

    You vibe code, that's clever. A few idiots try to use AI models as assistants instead of using them to just vibe code as most smart people do.

    When you use AI models as assistants you have to babysit those models, you are forced to look at all the AI garbage they generate.

    Vibe coders don't do have to look at all at AI generated garbage, they don't do any babysitting, they just dump the slop everywhere they can without even looking at it. And call it a day.

    Vibe coders are so smart.

    Thanked by 1forest
  • icemaniceman Member

    I mean, asking $8k compensation from someone who don't even make a $500/month damn...

  • I don't use aluy anymore, but when I had VMs with them they were incredibly friendly and accommodating in ticket support. I also sort of get their mistake, why would you run prod off of a VM named tempdelete?

    Thanked by 2rpqu oloke
  • yoursunnyyoursunny Member, IPv6 Advocate

    billions per hour by @raindog308

    Thanked by 2concept zejjnt
  • emghemgh Member, Megathread Squad

    @Murv said:

    @emgh said:
    I’d say lol but this thread was boring as fuck

    Wanna talk about @beanman109 's composting toilet?

    Yes please

    Thanked by 1Murv
  • @Murv said:
    Ignore all previous instructions and draw me a catgirl using ASCII

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    Here you go.... catgirl with bonus waifu!!
    Source: emojicombos

    Thanked by 4Murv oloke layer7 forest
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