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Order Number: 6466645650 — 1 vCore would be great! If not than storage.
Also, regarding my previous W2 from the last post (Order Number: 5058589271), I still haven’t received my bonus yet. If possible, +1 GB of RAM would be ideal; if not, +10 GB of storage would be fine.
Thanks!
Order Placed #2729860555
+1 GB RAM or +1 vCore Pretty Please. Thank You
Order Nr. 4142152075
@DeluxHost could you have a look at my DM? Thanks
Order ID for Bonus: 6705257695
Would really appreciate +1 vCore
Order Nr. 2358415294
Any bonus apprectiated
Thanks for your orders!!!
Order Number: 7347232689
Preference if available: +1 vCore
Paypal doesn't work or is it just me?
PayPal worked for me a few minutes ago, had to refresh the site two or three times to even get to it tho
Keep getting "We're sorry, it seems that something went wrong." from paypal.
How much time does it usually take to process bonuses?
Order Placed #6956298056
Order #1923809212
1vCore or 1GB Ram, thanks
Order Number: 9569322208
Order Number: 3000881102
An additional vCore each would be appreciated as bonus.
Many thanks in advance!
@deluxhost Thanks. Though my data lost but all my VPS now up and running. I can SSH into all successfully
I still need some help on all my deluxhost VPS
Please my ticket #EUM-372044 is still Opened on your website. This my last request is very very important to me
Please help me to look into the IP address filtering or blocking I explained in my tickets there
@DeluxHost I made the payment 24 hours ago and still shows as unpaid. I opened a ticket because I am getting warnings of account suspension due to unpaid invoice. Please have a look, Ticket #OTI-110586.
Order Number: 2793630184
+1 vCore or +1GB RAM would be appreciated but I'll take what I get
Order Placed #3339960281
+10g nvme would be nice 👍
Ram is also appreciated 😆
Order Number: 6436455718
Would appreciate a bonus, thanks!
Great storage deals, thank you.
Order #4656556857
I don’t want to be harsh on DeluxHost because their support team replied quickly and kindly to my tickets, and they offered a refund, but just a FIY from my own experience over 1 month:
For anyone considering buying one of their plans, be aware that the disks on some of their nodes are for all intents and purposes dead. So if you want a small dev box to experiment on, you’re going to run into headaches trying to debug why your apps aren’t working. Personally I couldn’t run an IRC bouncer, half the messages that I received failed to be written to the NVMe drive and every few days I got a kernel panic due to I/O errors requiring a manual reboot.
I asked when they were going to migrate my VPS to a new node, they omitted replying to that question and yet they’re mentioning migration again in this post, in bold mind you. So especially for the storage plans I would advise holding back on them until they’ve proven that they’ve replaced their faulty drives. Not to forget, onboarding new customers with promotional offers while telling your existing ones who have been having persistent issues that they’re going to be migrated “over the coming months” is unacceptable, plain and simple.
Also, not that I care about it but I never got a bonus for my order despite posting in the (previous) thread. I can understand that they’re a small team and are getting inundated with requests, but if you aren’t able to deliver what you promised then that becomes false advertisement.
(Feel free to have a laugh at me for expecting a usable server for €7/y, I’d be lying if I said I don’t think I deserve it lol.)
Hello!
I'd just like to point out that what you say is partly true. We've already identified the affected nodes, and we're talking about a very small percentage. We're not talking about drives that are about to lose data or something catastrophic, but rather drives that aren't delivering satisfactory I/O to our standards and will therefore be replaced with our new systems. Migration to better nodes is absolutely free and possible.
May I ask what plan you had? So far, our latest offers, taking everything into account, haven't had any particular issues, at least not this one specifically.
Thank you for your feedback, and I hope to have you back with us someday.
We will continue to work to satisfy the thousands of customers who have placed their trust in us for almost 2 years.
Order number: 3820630656
Thanks
Thanks for your order!
Look, I don’t mean to be confrontational, I appreciate your response. But when you say:
(bolding mine) please don’t be dishonest with that PR kind of talk. Any serious host would call a kernel panic caused by a faulty drive a catastrophic event, let alone when it happens repeatedly over a short timespan. And said drives did lose data because 1) they couldn’t be written to during kernel panics and 2) data is otherwise being discarded unpredictably due to failed writes.
Multiple customers have reported these exact issues in your previous promotional offer thread. Granted you now have acknowledged this issue publicly, which by all means is a positive development, but 1) a response with words only rather than taking appropriate action is meaningless and 2) not all existing clients have been migrated, some of whom sent tickets that they say have been left unanswered.
As a matter of fact you haven’t publicly stated the number of affected nodes, services and customers (which you’d expect to see live on a status page and in a post-mortem outage report) and you haven’t even provided a rough timeline for replacing the drives. Sorry to say it but “a few months” doesn’t cut it.
I’m not doubting your good faith that you will act upon this statement. But again it hasn’t happened yet, or at least not been completed, and it’s difficult to see how you’re going to do it. The reason for that is simple: you’re getting an influx of new customers with your frequent offers on LET that consistently sell out, which means they’ll be occupying the healthy nodes that existing affected clients should have been transferred to already.
Why should your existing customers have to wait for months to get migrated? Your #1 priority should be to take care of them by replacing all defective drives, and only once that is done should you move your focus towards new customers.
Yes, I know drives and especially NVMe ones are expensive right now, but don’t sell NVMe plans if you can’t afford the maintenance costs that they inevitably carry in our current economy.
TL;DR: please take care of your affected customer base first (right now) and then feel free to grab new clients from LET, not the other way around.
(To answer your question I had the €7/y IPv6 plan from February.)
Order Number: 1842697023
vCPU or RAM would be great, thanks.
Order Number: 9730811596 One random bonus Thx.
Hi guys, just grabed a service with you.
Order Number: 2573308288
I would love to have an extra vCPU ass a bonus
Thanks
Order Number: 4817448250. Any random bonus please. Thanks in advance
Hello,why my m1 VPS have only 10gb Storage,but the post says 20GB? Can you take a look at this for me? Thanks
Order Number: 6388370425
Invoice#21979
any Annual special in Storage?
How much is "Fair Usage Policy" in 1gbit/s in actual TBs?