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Hi,
The IPs are still available for that subnet and we still have a pretty good stock of server for now.
That's awesome! Will it be on the same node as the current servers in Italy, such that I'll be able to simply attach the additional storage to an existing VM?
I've paid the invoice according to Cryptomus, but it's been a few hours and the invoice on the billing page still says that it is unpaid. Is there something I need to be doing?
Hi,
Unfortunately, we have problems with cryptomus. Open a ticket and indicate the TX ID, we will proceed to activate the order
Opened ticket #BIC-440488. Thank you!
Edit: It appears to have gone through now. Thank you again!
The service has been activated! Thanks for your order ❤️
Just a tiny note: Your payment confirmation emails embed a few images such as
https://www.xeniahosting.com/it/assets/img/logo3.pngwhich lead to a 404.Thank you for reporting. We changed the site a short time ago and the links as changed.
Thanks again
Sorry for bothering you again, but the client area seems to be down. It's getting Cloudflare timeouts. I was just in the process of attaching a custom ISO for installation. Ray ID: 9cea31c9884ee50e, error reference number: 524.
Edit: It's back up for now.
Aaaand it's down again. This is not very encouraging.
Edit: And now it's asking for me to input a basic auth password?
Hi,
Try again now.
It's back down again. CF ray ID 9ceaa5fdfce211c6.
It appears it might be happening whenever I try to select a custom ISO, but I'm not sure.
I just tested it. While I was able to download ISO, I cannot add it to the boot list. However, not CF errors.
P.S. Maybe it was a lag, seems like selecting ISO is working
Thanks for your comment, if you have any problems, don't hesitate to contact us via ticket or discord.
Netherlands out of stock. Any updates when it'll be back?
Hi,
We currently do not have much availability, the Eco VPS in the Netherlands are completely full and we do not want to oversell; Then the VPS Gaming in the Netherlands has a bit of availability, but limited.
Nice to hear that. Good luck
No IPv6? What is the fair usage? Ain't got time to open your website and read terms.
Please increase my server bandwidth to 20 terabytes if possible.
Hi,
Open a ticket for this request.
Hi,
The Fairuse is a policy on the correct use of traffic, for basic VPS it is 10TB of traffic.
The IPv6 will be available for VPS soon.
Hi,
The Fairuse is a policy on the correct use of traffic, for basic VPS it is 10TB of traffic.
The IPv6 will be available for VPS soon.
I submitted a ticket
Ticket Created #YCD-634377
Welp, it's down again. I can confirm this reliably happens when I try to attach a custom ISO.
I'll open a ticket when the site is back online.
Hi,
Do you mean that when you try to upload the custom ISO, the customer area goes offline just for you?
You can open a ticket by attaching any errors or information, so our team can verify.
Thank you very much
I don't believe it's just down for me when I do it. Let me try again, and I'll document what I do, as well as any errors.
Yep, it's down again. My notes:
Is it down for you too? Until it's back up, I can't create a ticket. The site title actually says "Banned" but the error is a Cloudflare's:
And another try from another IP:
Edit: Back up now, will create a ticket shortly.
VPS Eco (Italy 25G Port Unlimited) Frankly, the network was disappointing. A download speed of only ~16 Mbps is completely unimportant. In the US and Asia, there's also a significant imbalance: upload speeds are fine, but download speeds drop to 2–3 Mbps. This suggests severe shaping or overloaded uplinks.
You're right. I experienced that as well.
Did you open a ticket?
Yes, but they haven't responded for several days.