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CloudCone deleted my VPS without any notice
@Cloudcone ticket #9358873
I just discovered that my VPS has been deleted from my account without any prior notice, warning, or email notification.
I did not receive any suspension alert or violation message. This unexpected deletion has caused inconvenience and potential data loss.
Comments
I didn't even get a refund.
@Cloudcone I started the ticket, and you closed it again? Didn't tell me why? #4043759
No backups? Are you paying monthly or yearly?
He deleted my vps, and I can't even see my vps.
Old news. They've been hacked many weeks ago, all users' VPS deleted.
What you said was that the data was lost and the connection could not be made. What I said was that the panel machine was gone.
have two before, but now I only have one.
Yes, they made a migration to their own panel after this accident. So it may lost during the process, or they're migrating.
welcome to LowEndSupport
CloudGone
Too negative reviews to them. Why people choose their service? I've kick them many years ago.
once a time i'm loyal with them.
according to some LET members, you need to wait few months, and not making threads here, just wait forever.
Hello this is CloudCum support,
your waiting time has been doubled.
Thank you
@Cloudcone
I'd like to reiterate my previous response. LowendTalk's CloudCone customer service has replied to me, confirming that I haven't deleted the node and it's been online the whole time, which I don't deny. They suggested the problem might be with the backend of the new dashboard, causing the issue. However, after the last CC outage that lasted over a week, while each account received compensation, they only compensated me for the balance on one machine. Therefore, I don't understand what's wrong with their current system.
LowEndComplain