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@Yukim the IP address of the Japanese server you purchased 85.121.51 or 85.121.52?
You haven't got scammed, we have thousands of active customers. The majority are happy, but we are a bit overwhelmed with the support. I am sorry for that, but we will solve it. Send me a DM here, or share the ticket id here and I will check it personally.
I see you like you this Flash Deal, so I have added another 5 uses for each coupon code.
my friend bought a server in HK location for 1$/mo to try the service, the speed was 25-250Kbps, server was cancelled after an hour, they offered NL location,
simple apt full-upgrade -y , takes up to 40 minutes.
but what is reason to deal with a company, who disrespect people and provide such low speed servers ?
Thank you for your concern, but no thanks for failing to read my message in its entirety. The ticket number was already provided. If this isn't just a PR stunt for the audience, here it is again — Ticket ID: WPT-071663.
There must be something wrong, maybe the repository list. We have about 1000 VPSs in Netherlands and we do not have any complaints.
Can you provide the IP address of the VPS so we can check?
this was HK location, after my friend cancel the server, support told to my friend that they could recreate VM in NL location, my friend refused cause HK server speed was too bad that even can't do anything, download anything from the web it was same speed,
originally i asked my friend to buy a server for 1$/month to try HK, if it's good, i would buy the largest one or maybe 2 HK/JP, but it was not good experience at all and server was canceled in less than 1 hour after purchase.
here is the IP of a server (will be deleted after 12h)
Promo price was 1euro/m
Support ticket as it is:
this is full story, my friend asked to remove the account and personal data, but it's still there, now sure if my friend get Refund or not(not important)
that's the whole thing, i can't say your service is good or bad, i would not try to buy any servers with a speed of 25-250Kbps/s, for downloading files from the web speed was same (HK location)
"my friend bought a server in HK location for 1$/mo to try the service"
@rarecloud Order Number: 1387575795
Flash Sale Alert — All Premium VPS Deals in One Place!
The Snowpiercer train is making a special premium-location stop with all four VPS flash deals in one place. These offers are extremely limited and recurring (the discount applies on renewals as long as you keep the plan active), perfect if you want maximum performance for the lowest possible price.
📍 Important: All flash deals below are only available in premium locations:
Make sure you select one of these locations during checkout.
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SNOWFLASHSTARTER10Flash Deal #2: Plus VPS
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SNOWFLASHELITE65How to Maximize Your Savings
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Please comment with your Order# (Order Number) after placing your order.
Act fast — premium locations at these prices won’t last long. 🚂
Do you offer any goodies for elite vps?
Thanks for the offer!
Order Number: 7991924284
Order Number: 7744926765
Order Number: 8713706461
Thanks for the offer
Order Number: 6748697249
Do you offer BYOIP via BGP session alongside your VPS(s)?
Thanks for the offer
Order Number: 6968733167
It seems there are network issues in Germany's datacenter.
So has this been stable lately enough for even an idle monitoring node?
Too lazy to read through all the gptslop.
Same goes for Hong Kong, nether my VPS nor the Test-IP are reachable.
My HongKong vps is down...
It was a small issue with the network bridge, which was solved quickly, but some VPSs remained offline, mostly those with Debian. Manual restart was needed.
If your server is still offline, reboot or let me know the IP address so I can check.
The same issue happened in HK, 2 nodes in Frankfurt, and 1 node from Navodari. Not all servers have been affected, by strangely multiple servers from multiple locations.
We are investigating what happened and working to make sure this will not happen again.
Might be something from Virtualizor on how it's managing the bridge.
We are discussing it with virtualizor also.
Double Storage, only for London servers.
Normally, we do not allow it. We use different datacenters/companies, different rules, different prices for routing or BGP sessions, so we decided not to accept BGPs. Also there are clients who bring subnets, and in a short term they are changing or canceling, and this is causing too much trouble for the DC Noc teams.
BUT, if you project is interesting, it's on long term, if it involves getting multiple and bigger servers from us, we can think about...
RESTOCKED!
Starter - 8x Available
5x Plus, 5x Pro, 5x Elite
Please accept my apologies. I have solved the billing issue and replied to your ticket.
We’ve just expanded our support and management team, and we’re actively working through all pending requests and improvements.
This will not happen again!
You actually did reply to my 2 month old ticket, that's a plus.
However, you just rushed through the issue, you didn't even bother to read it.
My initial question is still not solved.
That's a minus.
Sorry for that. We're in a rush to solve everything in order to reply on time to all tickets.
I'll recheck.
Order number: 5239913496 Is there a dedicated reward?
You'll need to comment on our newest thread:
https://lowendtalk.com/discussion/214092/us-eu-apac-amd-epyc-kvm-8gb-ram-3-25-mo-4gb-2-22-mo-80-off-recurring-11-global-locations#latest
We offer 1TB BW there for EU&US locations, or double storage in London.
I would like to update you that my issue has been resolved, although not in the most ideal way. I did not receive a refund; instead, the remaining funds were redistributed among my other active servers with this provider. While this technically settles the matter, it doesn't make up for the stress and time lost. I have no further claims against the provider at this time.
什么线路