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Now Deluxhost Important Update: Price Adjustment for Promotional VPS Offers

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Comments

  • @jbiloh said:
    Things are very tight right now, and power prices keep rising with no clear end in sight.

    Unless you operate an AI datacenter, in which case the prices just keep falling with all those subsidies! Meanwhile, we're all paying the cost.

    Thanked by 3jsg Kodomu whynotlearn
  • zedzed Member

    I mean somebody linked to where they said recurring, so they just flat lied right?
    I already parted ways with them so my vps is fine but I wouldn't be renewing.
    The price increases are pretty tolerable but the blatant dishonesty while literally posting about being honest is over the top.

    They clearly think you guys are morons.

    Thanked by 3gbzret4d x1arch Rubben
  • This helped with my VPS cleanup efforts, I have too many as it is. Cancelled W, K, and Flash offers, just keeping the $1/yr black friday as long as that doesn't get an increase, because it's kinda fun to have. The increases really aren't awful, but the presentation wasn't the greatest and I have too many idlers to justify it.

  • I am actually quite curious why the change in pricing only starts in March instead of immediately.

    Apart from incentivising more people to buy now to lock in the price to raise capital.

    Just speculation but maybe the servers are only paid till March? Therefore there is a need to raise money to keep the servers up which resulted in the raise in prices.

    But either way this is definitely concerning.

  • @dedicados said:

    In recent months we have worked continuously to improve service stability and quality, ...

    Last 5 downtimes/packet losts of Deluxhost recorded:

    2026-01-14 02:22:01 Downtime duration 8 mins
    2026-01-12 18:14:18 Downtime duration 2 mins
    2026-01-05 01:28:00 Downtime duration 16 mins
    2025-12-28 07:45:14 Downtime duration 1 hour 35 mins
    2025-12-25 18:17:16 Downtime duration 4 mins

    Countless downtimes recorded since I started using DeluxHost.

    Deluxhost is not reliable as far as my experience with their Z node. I don't mind paying extra if the provider is reliable. I'll be the one cancelling it at the time of renewal.

  • @default said:
    Does price of RAM increase for existing running servers? Doesn't price increase for RAM which was not yet bought?

    Valid point, I have the same question, how does RAM prices effect if the hardware is already purchased and running since last year?

  • jsgjsg Member, Resident Benchmarker
    edited January 19

    I'm a bit surprised by @jbiloh's comment as well as from others.

    "recurring" != "no matter what, incl force majeur or meteors hitting". "recurring" means "recurring, provided things stay roughly the way they are".

    Besides, increased HW pricing was just one point and almost certainly not the decisive one wrt existing services. I guess that will be more of a concern of new servers.
    That said, there are other factors too, like for example the not unreasonable approach to spread costs. So instead of renewing existing servers for (just an example) $10/yr but at the same time selling servers with a very similar spec for $20/yr, it may seem reasonable to increase renewal costs somewhat and sell new servers at cost or even slightly below. At the end of the day, companies tend to tick in quarters or even years.

    More importantly though I think some of the criticism against @DeluxHost is unfair, because many of his customers do not really want what they had so far, nope, they want, to provide an example, better support and/or better or more reliable connectivity.

    So, somewhat (quite mildly btw) higher prices also serve, as I understand it, to make current users' wishes come true. And those wishes do incur cost because, for example, to provide better support they'll quite likely will need to find a new employee who with high likelyhood will not be productive from day 1. Also, better connectivity usually carries a price tag.

    I might be wrong but from what is visible so far, we will not be renewing at a higher price with the service staying the same, so we will be paying a bit more but (hopefully) also get better service - and that is what many here wanted and said.

  • @jsg said:
    I'm a bit surprised by @jbiloh's comment as well as from others.

    "recurring" != "no matter what, incl force majeur or meteors hitting". "recurring" means "recurring, provided things stay roughly the way they are".

    Besides, increased HW pricing was just one point and almost certainly not the decisive one wrt existing services. I guess that will be more of a concern of new servers.
    That said, there are other factors too, like for example the not unreasonable approach to spread costs. So instead of renewing existing servers for (just an example) $10/yr but at the same time selling servers with a very similar spec for $20/yr, it may seem reasonable to increase renewal costs somewhat and sell new servers at cost or even slightly below. At the end of the day, companies tend to tick in quarters or even years.

    More importantly though I think some of the criticism against @DeluxHost is unfair, because many of his customer do not really want what they had so far, nope, they want, to provide an example, better support and/or better or more reliable connectivity.

    So, somewhat (quite mildly btw) higher prices also serve, as I understand it, to make current users' wishes come true. And those wishes do incur cost because, for example, to provide better support they'll quite likely will need to find a new employee who with high likelyhood will not be productive from day 1. Also, better connectivity usually carries a price tag.

    I might be wrong but from what is visible so far, we will not be renewing at a higher price with the service staying the same, so we will be paying a bit more but (hopefully) also get better service - and that is what many here wanted and said.

    I heard the sky is blue, and the earth is round, would you like to have a large debate on this matter?

  • rpqurpqu Member

    It doesn't take long before I had to repost this

    @tentor said:

    @rpqu said:
    When hosts offer bottom-rock prices all year round, the conversion to profit-generating plan will be low and will become the new normal. And LET users become repulsed by the normal price.

    This is why I am doing very limited and very rarely some deals at all.

    Should you lower the normal prices to entice LET users on the normal price? I don't know how your bottom line will be affected.

    Price competition is very hard for small players, and from what I see it plays significant role in the failure of many "LET hosts", which is not necessarily deadpool.

    Skhron for sure isn't the most recognisable host at LET due to how few offers I do and almost none "unsustainable" ones, but I don't have problems gaining customers who could justify spending some extra funds to get server for a usual price.

    Thanked by 1tentor
  • JasonMJasonM Member
    edited January 19

    @gbzret4d said: Therefore, the promise that these are recurring prices no longer applies @DeluxHost

    First, DeluxHost has increased price by 33%
    Plan: 2 - €9/year → €12/year => 33%

    In just month or two!
    Indeed.. this is the new kind of SCAM DeluxHost and others like VeloxMedia and even few more will follow. First, they'll sell VPS/hosting for a dime (quite unsustainable) but still its like loss-making for them. They'll post offer threads and Black Friday deals (And the owners of such SCAM companies on LET have already an idea about the market/pricing/economies, etc. Remember RAM prices don't suddenly shoot in a fortnight or month). But such hosting companies will sell VPS and servers at lower than market prices during BF/Cyber Monday and then suddenly dishonor those prices after a month or two giving reasons that about market conditions/rising prices/investment in tech and support and blah blah reasons which as customer is un-digestable). In short this is money extortion. Even if price for lowest plan is increased by $1 or Euro stil this is dishonest business practice. A newly web hosting company on LET like DeluxHost selling such unsutainable plans - users should buy cautiously.

    I think in coming months we'll see more such hidden-SCAMs going on LET where new web hosts first present a dirt-cheap VPS offers, collects money, and then later tries to extort more money complusary by sending emails under the lame reasons like the one presented by DeluxHost here in their email.

    Now, RAM pricing or any other industry problem does not arise so instantly. Any web host who is serious in business has their homework done about all calculations/revenue/expenditure/profit/loss , etc. Asking customers to send additional money just after 2 or 1 month after selling the deals/offers is nothing but money extortion in my view. First, VeloxMedia tried it, now DeluxHost has gone the similarway.

    Its like either you pay a increased price or let go your VPS.
    Is DeluxHost ready to give full refund as they dishonoured the contract?
    Or a pro-rata refund for remaining months for those users who don't want to pay extra? Then that could be called not a scam.

    But forcing everyone to spend more is just PURE SCAM.

    Also, fellow LETians should be cautious not to purchase from such newly introduced web hosts on LET anymore. These are even bad than summer host. Always buy from well-established hosts here even if pricing is bit on higher side than such SCAM hosts who sell at a loss and then beg for money after the chargeback period is over. So users have no choice but to pay the extortion money. - THIS IS THE NEW SCAM going on LET. (that doesnt sounds as a scam but still is)

  • CalypsoCalypso Member
    edited January 19

    @ralf said:

    @Mumbly said:
    It happened damn quickly.
    I mean, they just entered the market, spammed those super cheap deals regularly, quickly built up a client base, and then a few months later raised the price for recurring deals. People are often pissed off when long-term hosts do that, but in this case, it seems more like they were just quickly filling their client base.

    I'm not a customer, but at least they've telegraphed this with quite a lot of notice, and giving people an opportunity to buy at the pre-increase price too.

    That last part makes it only worse in my opinion.

    I'm using one of their early services in NL. I'll run on older hardware, maybe bought at a cheaper price (RAM prices) and I'll pay more as a loyal/early customer who went through all the hassle of an early-adopter.

    You know, the ones that were promised a recurring price. But no, they have to pay for the increase, and the ones ordering now - almost a year on - have those servers that will most likely "suffer" from the higher RAM prices and benefit from all the investments made for exactly the same prices last year were promised but will now be increased. Doesn't feel fair to me.

    Also there will be a move coming for my VPS; it will change datacenter/connectivity and have outage for a day. So basically I'll have it out of my pool of servers I use, wait until they moved it and then first see how it "behaves". Will there be issues? How will the stability be? I'll have to follow my normal "let's have a look at it for at least a couple of weeks" procedure for it, so that's basically also an investment from me (won't use the VPS).

    To me the rises look quite reasonable, if they're actually decent over the year then the rise will probably be insignificant, and if they're rubbish it doesn't matter if they stay cheap because you should just leave.

    They became more or less decent. If you've asked me 2 months in I'd say: skip it. Now I'm doubting. But again, there's a big change coming for my VPS, so I don't know.

    Also the price increase may not look that much, until you see it in percentages:

    0 - €5/year → €6/year => 20% increase
    1 - €7/year → €9/year => 29%
    2 - €9/year → €12/year => 33%
    3 - €12/year → €14/year => 17%
    4 - €15/year → €18/year => 20%
    5 - €35/year → €38/year => 9%

    Also with these fluctiation of percentages it's just not a inflation/cost correction, it looks like a randomly increase so you'll get a nice round number.

    All in all it doesn't seem fair - not because I'm an affected customer, but just of the broken promises, the hassle quite some customers went through when starting up (just checked, I have a way more-than-average number of tickets with them about connectivity issues/outages, especially in the first 3 months).

    And yes, I can "talk with my feet". On the other hand: the number of offers that suit my budget and my requirements has been quite low lately.

  • emghemgh Member, Megathread Squad

    @Saragoldfarb said:

    @emgh said:
    Hello im a very intelligent contrarian and to prove that i am very smart I must position myself in contradiction to the mainstream opinion

    Thanks deluxhost very good

    :D

    🥰

    Thanked by 1Saragoldfarb
  • @JasonM said:

    @gbzret4d said: Therefore, the promise that these are recurring prices no longer applies @DeluxHost

    First, DeluxHost has increased price by 33%
    Plan: 2 - €9/year → €12/year => 33%

    In just month or two!
    Indeed.. this is the new kind of SCAM DeluxHost and others like VeloxMedia and even few more will follow. First, they'll sell VPS/hosting for a dime (quite unsustainable) but still its like loss-making for them. They'll post offer threads and Black Friday deals (And the owners of such SCAM companies on LET have already an idea about the market/pricing/economies, etc. Remember RAM prices don't suddenly shoot in a fortnight or month). But such hosting companies will sell VPS and servers at lower than market prices during BF/Cyber Monday and then suddenly dishonor those prices after a month or two giving reasons that about market conditions/rising prices/investment in tech and support and blah blah reasons which as customer is un-digestable). In short this is money extortion. Even if price for lowest plan is increased by $1 or Euro stil this is dishonest business practice. A newly web hosting company on LET like DeluxHost selling such unsutainable plans - users should buy cautiously.

    I think in coming months we'll see more such hidden-SCAMs going on LET where new web hosts first present a dirt-cheap VPS offers, collects money, and then later tries to extort more money complusary by sending emails under the lame reasons like the one presented by DeluxHost here in their email.

    Now, RAM pricing or any other industry problem does not arise so instantly. Any web host who is serious in business has their homework done about all calculations/revenue/expenditure/profit/loss , etc. Asking customers to send additional money just after 2 or 1 month after selling the deals/offers is nothing but money extortion in my view. First, VeloxMedia tried it, now DeluxHost has gone the similarway.

    Its like either you pay a increased price or let go your VPS.
    Is DeluxHost ready to give full refund as they dishonoured the contract?
    Or a pro-rata refund for remaining months for those users who don't want to pay extra? Then that could be called not a scam.

    But forcing everyone to spend more is just PURE SCAM.

    Also, fellow LETians should be cautious not to purchase from such newly introduced web hosts on LET anymore. These are even bad than summer host. Always buy from well-established hosts here even if pricing is bit on higher side than such SCAM hosts who sell at a loss and then beg for money after the chargeback period is over. So users have no choice but to pay the extortion money. - THIS IS THE NEW SCAM going on LET. (that doesnt sounds as a scam but still is)

    True. But one can one do to protect the community against this type of scams? At this point it is clear such mechanics work, meanwhile the quality of LET will drop as this new type of scams grows and possibly evolves.

  • @emgh said:
    Hello im a very intelligent contrarian and to prove that i am very smart I must position myself in contradiction to the mainstream opinion

    Thanks deluxhost very good

    Excellent strategy

    Thanked by 2emgh Saragoldfarb
  • @lovelyserver said:

    @emgh said:
    Hello im a very intelligent contrarian and to prove that i am very smart I must position myself in contradiction to the mainstream opinion

    Thanks deluxhost very good

    Excellent strategy

    Off bloody curse it is.

    Thanked by 2emgh Saragoldfarb
  • Whenever people ask how their service can be sustainable, they confidently said, "It’s been well planned and designed, so it’s profitable enough"

    I’m not trying to defend them, but if you think about their business model, they were probably reinvesting revenue into the next round of investment and scaling up. But RAM prices made it harder to invest further.

    Even so, they still failed. They should have kept offering it at the same price for at least three years.

  • The fuck is this drama?

    Price increase, yes, everywhere and everything... and now provider increases pricing, informs in advance, not modify current billing and only applies from next one and there is drama?
    Like how, wtf, hello? When they are supposed to do it - when they finally deadpool? :D

  • rpqurpqu Member
    edited January 19

    @JabJab said:
    The fuck is this drama?

    Price increase, yes, everywhere and everything... and now provider increases pricing, informs in advance, not modify current billing and only applies from next one and there is drama?
    Like how, wtf, hello? When they are supposed to do it - when they finally deadpool? :D

    Day until 7th march: ~47
    % wasted= 47/365= ~12.9...%
    It's better to buy new one if the expected price increase is more than 12.9% and if you're one of the early purchaser (March 7 2025 -> March 7 2026)

    Edit:
    But, if you're going to buy on Feb 28 2026
    Consider purchasing new one if current one is purchased before

    0 - €5/year → €6/year => 20% increase | May 12 2025
    1 - €7/year → €9/year => 29% | June 13 2025
    2 - €9/year → €12/year => 33% | June 29 2025
    3 - €12/year → €14/year => 17% | April 21 2025
    4 - €15/year → €18/year => 20% | May 12 2025
    5 - €35/year → €38/year => 9% | March 31 2025

    So, feeling FOMO today?

    @Calypso said:

    @rpqu said:
    Day until 1st march: ~40
    % wasted= 40/365= ~10.9...%
    So, it's better to buy new one if the expected price increase is more than 10.9%

    Issue: you forget the wasted days counted after the 1st of March. I.e. if your current VPS runs until 1st of May you have to also take that into account.

    Sorry.

    Thanked by 1Noct
  • CalypsoCalypso Member
    edited January 19

    @rpqu said:
    Day until 1st march: ~40
    % wasted= 40/365= ~10.9...%
    So, it's better to buy new one if the expected price increase is more than 10.9%

    Issue: you forget the wasted days counted after the 1st of March. I.e. if your current VPS runs until 1st of May you have to also take that into account.

  • @emgh said:
    Hello im a very intelligent contrarian and to prove that i am very smart I must position myself in contradiction to the mainstream opinion

    Thanks deluxhost very good

    in @emgh we believe! :D

    Thanked by 2emgh Saragoldfarb
  • True. But one can one do to protect the community against this type of scams? At this point it is clear such mechanics work, meanwhile the quality of LET will drop as this new type of scams grows and possibly evolves.

    by enforcing self-control in purchasing vps during black friday/cyber monday mega threads and also avoiding purchasing from new web hosting providers how are less than two years old on LET.

    Thanked by 1Saragoldfarb
  • There is bit of hypocrisy going on around here.

    When a premium provider in LET increases the price, the same people accepts it stating, "yeah.... RAM price is increasing so instead of deadpooling while continuing unsustainable plan, it is better to increase the price."

    When a new provider does the same, only then it becomes an issue.

    I am not arguing whether it is morally right or wrong to increase a recurring price. But why treat providers differently depending upon what type they belong to.

    Thanked by 1individual6891
  • it's Ridiculous That they are still operating

    i love my self-sensory That tells me to be aware of dirty cheap

    Thanked by 1JasonM
  • @itachikonoha said:
    There is bit of hypocrisy going on around here.

    When a premium provider in LET increases the price, the same people accepts it stating, "yeah.... RAM price is increasing so instead of deadpooling while continuing unsustainable plan, it is better to increase the price."

    When a new provider does the same, only then it becomes an issue.

    I am not arguing whether it is morally right or wrong to increase a recurring price. But why treat providers differently depending upon what type they belong to.

    Few reasons. BTW like I said earlier, Deluxhost is McDonalds of hosting yet trying to pretend they are Michelin starred restaurant with all that we are improving thing.

    First, they are just changing their prices in a year, for an ancient specced servers.

    Second, they are impacting old customers also, not only new ones.

    Third, they stated that the prices will be recurring. Imagine they make the same deals and then say that the prices are valid for 1 year and then will be increasing. It would be much less attractive right?

    Fourth and last, their quality is way bad. MJJs and most people are buying those dirt cheap servers to abuse shit out of it, either the hardware or the networking. And I mean constant CPU steal around 50% or more.

    I am not against them operating, simply they are a business. And I have 2 VPS with them, which I won't renew them anyway, not related with the price increase.

    They are playing the card of we are dirt cheap but we are quality provider. It's not the first time such thing happening, but their practices (a new deal every month, won't properly control the hardware and network abuse, and shit peering etc.) are annoying.

    Thanked by 4zed default host_c bench
  • zedzed Member

    @itachikonoha said: I am not arguing whether it is morally right or wrong to increase a recurring price. But why treat providers differently depending upon what type they belong to.

    If you could convince me they accidentally the prices a week before the oldest plans come for up for renewal I probably wouldn't really have an opinion.

    That seems pretty ridiculous though, so my opinion is they planned it while telling people the prices were recurring.

    Clearly you have the option to not renew, it's simply the dishonesty and how people will respond that intrigues me.

  • @itachikonoha said:
    There is bit of hypocrisy going on around here.

    When a premium provider in LET increases the price, the same people accepts it stating, "yeah.... RAM price is increasing so instead of deadpooling while continuing unsustainable plan, it is better to increase the price."

    When a new provider does the same, only then it becomes an issue.

    I am not arguing whether it is morally right or wrong to increase a recurring price. But why treat providers differently depending upon what type they belong to.

    Not truth, I canceled my @host_c account after they change conditions few times. I'll do the same with @DeluxHost and @VeloxMedia because I can't trust this companies anymore. They provide one conditions when you order and then change it on the fly every few month. I understand Ram prices and etc. but it not related with me, I order my VPS when Ram was cheap and this nothing else than speculation on the industry crisis.

    Thanked by 1host_c
  • rpqurpqu Member
    edited January 19

    @itachikonoha said:
    There is bit of hypocrisy going on around here.

    When a premium provider in LET increases the price, the same people accepts it stating, "yeah.... RAM price is increasing so instead of deadpooling while continuing unsustainable plan, it is better to increase the price."

    When a new provider does the same, only then it becomes an issue.

    I am not arguing whether it is morally right or wrong to increase a recurring price. But why treat providers differently depending upon what type they belong to.

    It's mostly communication issue. The correct move was to announced that price is going to be raised in the future. But, it's not very clear in these posts of when and how much. Thus, people still expect recurring price in the near future.
    However, we can't discount that @DeluxHost prediction are wrong (in terms of avg utilization), thus they need to raise the price to keep it sustainable. Both can be true.

    @DeluxHost said:

    @ni8mares said:
    No price change after ram situation. GOATED

    We still have some inventory, but I admit, it will be hard not to increase the price in the long run, it's something we've been talking about internally for months now.

    @DeluxHost said:

    @PichoLetra said:
    Hey, I'm going to buy a plan with you guys, but I see a lot of people complaining about your service, I don't know why, that's why I'm afraid to buy it. Then all the time it's down, this or that. Explain that to me.

    Hi, unfortunately, it's not always easy to please everyone, and the negative feedback often outweighs the positive.

    It's true that we've had quite a few problems in recent months, and we're still not immune, but we always work to do our best and provide good service at an affordable price.

    When problems arise, we always intervene. Currently, our biggest issues have been related to uptime, which we've largely resolved.

    but we are not perfect, I'm sure we will always improve in every way.

    Thanked by 1forest
  • So, if the price of RAM goes down, will the costs of the VPSs I already own go down?

    :smile:

    Thanked by 1JohnnySac
  • rpqurpqu Member

    @dedicados said:
    So, if the price of RAM goes down, will the costs of the VPSs I already own go down?

    :smile:

    That's the neat part. They won't.

    Thanked by 2dedicados forest
  • jbilohjbiloh Administrator, Veteran

    @dedicados said:
    So, if the price of RAM goes down, will the costs of the VPSs I already own go down?

    :smile:

    My sense is that it's less about the cost of RAM and storage components for existing customers and more about ongoing operational costs (ie, rack space, electricity, etc). Those factors are inflating very fast right now. I am seeing it first hand.

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