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Buyers got sucked in
Perhaps in the future, consider only offering recurring discounts, not recurring prices. That way you can still increase prices proportional to the market needs while still keeping past promises by ensuring that customers who got these recurring deals still come out ahead. That is, rather than saying "We'll charge $3/month forever!", say "We'll give you 20% off the current price of this product, forever!".
deluxmedia
veloxhost
(Replies with a video). SMH
Another suggestion would be to provide the source such as a link to the announcement if public or say, "Received this email... ".
That was a very amateure move. The whole thing was badly planned from the beggining and continued like that. Overselling cheap, promising reccuring prices (on my panel it actually still says reccuring amount) and later on increasing the prices just shows that the guys totally messed up. Its not a huge increase but its not dead cheap any more for servers with huge problems. Quoting Matteo from deluxhost "we are talking about ultra-cheap VPS made for ultra-light work". Either their costs went up and they try to avoid falling in a dead pool, or they got sick of the complains and the hundreds of tickets every day and they want to upgrade some of the nodes. Anyway its not fun any more.
True enough, but what does recurring mean?
^That.
Plus kudos to @DeluxHost for having the inner strength to say it openly and beforehand!
@ all
Do you want a Lewis (former VeloxMedia) II?
I'll say it right away: DeluxHost's prices simply didn't allow for "the full package", i.e. performance, reliability, support. They just HAD to cut corners!
Don't get me wrong, my experience with my DeluxHost VPS was/is quite good, but then (a) I intentionally didn't purchase a $7, let alone $5, per year server but a somewhat beefier one, and (b) I did adapt my expectations to the price (and needed next to no support).
Another point is that DeluxHost reinvested quite a large part of what little profit they made with those cheapies that is, they run the opposite of a "get rich quickly" scheme or worse scamming.
Of bloody course the insane HW price increases, in particular of RAM pretty much killed their plans, and they just have to increase their prices; the alternative would be a dead pool in the coming.
Those are the neutral news. The bad news is not their increasing prices. It is their way too low increase!
Reason: This quite modest increase might be enough to increase their service and support quality - but it's not enough IMO to also cope with the current major cost increase all providers experience!
Anyway, thanks for informing us beforehand and for playing openly, DeluxHost!
And I for one hope that you continue improving and am willing to pay 10% more for that.
Hello im a very intelligent contrarian and to prove that i am very smart I must position myself in contradiction to the mainstream opinion
Thanks deluxhost very good
Honestly, they're a small and new host and they have very good prices with ridiculously good bandwidth. This is most certainly not a price increase caused by malice, so I can't criticize them too hard.
I kindly request for the provider tag of @DeluxHost to become permanently suspended on LET.
Reasons:
All this represents an obvious trick to break the LET rules with regards to recurring, by masking the offer as recurring, while the provider's intention and focus is for the offer to last just on its first billing period. For this deception the provider deserves to have their provider tag permanently suspended, because the action was clearly premeditated for a whole year and for all their special offer plans.
Tagging the administrators @trewq / @jbiloh / @FAT32 and the moderators @hawc / @Jord / @netomx / @angstrom / @DP
It's not even february 2026. This is not "clearly" what you say. There were price increases everywhere, doesn't suprise me to see them raising it with a proper notice and not even every product.
And the way you lay out these rules is pretty unfair for any provider. How should one handle a energy price increase for example?
Can you link to where they state that the price is recurring?
While they may have been a bit short-sighted, I don't think it's necessary to accuse them of premeditated malice.
Their first offer of this kind was on 7th of March 2025. The price adjustment, as per their announcement, begins on 1st of March 2026. That is exactly one week before the renewal of their very first offer of this kind.
As per LET rules a provider can post an offer thread every 2 weeks. They took advantage of that, which was awesome, opening similar special offer threads almost every 2 weeks since March 2025. But on renewal, 1 week before first renewal of their first special offer, we get a price increase.
If it looks like a duck, walks like a duck, quacks like a duck... it's not a horse.
Lowendlevel.
They rubbish. Just leave.
Sure.
One week before first special offer renewal? Tell me this was not a repeated offer for first billing period, announced every 2 weeks to attract customers, because it certainly looks like it. No plan is able to get a proper recurring price - this looks premeditated.
Oh, yes, but it's fair when provided change rules on the fly.
1) vps performance was divided more than two times from the order, gb6 goes from 1400 to 700.
2) vps unavailable 4-5 times per month, on start it was only 1-2 times per month.
3) vps transfer was free, now €10
4) recurrent price is not recurrent and goes up before renew.
Where fair for customers?
Agreed with others, this isn’t a good look for @DeluxHost.
It’s not very impressive and feels a bit like a bait and switch, given how new some of these offers are and how quickly prices were raised. I could understand adjusting pricing for customers who signed up 3 to 5+ years ago as economics have changed, but doing this within roughly 12 months is harder to justify. I’m not convinced that RAM price spikes over the last three months meaningfully impact a customer who signed up a year ago.
That said, I am seeing a lot of datacenter vendors sending out price increase notices. That pressure is going to flow down to hosters, which means more price increases for retail customers are likely coming. Things are very tight right now, and power prices keep rising with no clear end in sight.
That's fucking hilarious, I hadn't even noticed the timing.
Nope. They should honour their agreement with their clients and increase the prices for new users. They are still selling servers at the old prices without even mentioning that its one year only.
Yes, but that s not our problem. They should adjust the prices for new users to cover the increased expenses and respect the agreement made with the old ones. Did i mention that they still sell servers at the old prices? This is just a bait to get a huge customer base (thousands of them as they are bragging).
This is absolutely an issue for existing (and new) hosters alike.
From my forecast that could happen as early as March/April. And for 2026 I wouldn't be surprised of BF or general offers getting by then at 1.5-1.7x the pricing of 2024 (notice I'm not saying 2025). And that's already with a rebate on global cost for server builds and the general acceptance of a longer ROI for everyone.
1GB RAM will probably be at 10-12 USD pricepoints in general by the 3rd quarter, with no clear line of sight for undercuts at least for this year.
Does price of RAM increase for existing running servers? Doesn't price increase for RAM which was not yet bought?
I don't really get why they're not raising prices on existing offers immediately, at this point - if the statement is things are getting more expensive, why are there still existing threads selling things for the "old" prices that will now get more expensive at renewal? Adjusting the pricing ASAP for anything new seems the cleaner/less confusing choice, then keep to the emailed timeline/dates for existing customers... though as has been pointed out, given how new some of those customers are that still feels a little meh.
It's bait and switch tactic. Provider advertises offer for a year, every 2 weeks, then changes the price one week before year ends. This way provider can advertise recurring, when in fact it is intended as an offer for the first year billing period only. This is an abuse, because it could have been advertised as a first billing period offer, but then again not so many customers would have ordered a non-recurring offer for the bait to work.
Sure, this is debatable because it is hard to prove intent. However, I strongly believe this was such case by design. Not a single offer gets to see their first recurring (first advertised LET offer is due 7th of March but price is increased on 1st of March - that's just one week before first renewal). Meanwhile there are still offers advertised on old price, even though those will also increase in one year. One could say it is a coincidence, but I don't believe in such coincidences - this is bait and switch tactic well thought.
If this case gets a pass, other abusive future providers might follow, simply because it is hard to prove intent; meanwhile such case will emphasise that such tactic works on yearly plans.
No time?
It isn't world burning news that people can't wait.
Take a breath and read before posting. As simple as that.
So the price increase will start in the next year (payment cycle)?
@DeluxHost what are the changes for storage server which are paid monthly?