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Now Deluxhost Important Update: Price Adjustment for Promotional VPS Offers

dedicadosdedicados Member
edited January 18 in General

Dear Customer,

With this notice, we are informing all DeluxHost customers about an update that applies exclusively to our promotional VPS offers.

In recent months we have worked continuously to improve service stability and quality, especially after some issues encountered between September and December. Progress is already tangible, and we will keep investing to make the service more consistent over time.

At the same time, the cost landscape has changed significantly: hardware resources (especially RAM and components), infrastructure, operations, and the technical work required to maintain high standards have all increased substantially. In addition, many customers have asked for more consistent performance and increasingly effective support: with extremely low prices, further improvements without any adjustments are becoming more and more difficult.

For this reason, starting March 1, 2026, we will apply a modest price adjustment to the affected offers. We are not doing this lightly, but it is a necessary step to continue providing a reliable service and improving it, while still maintaining one of the most competitive quality/price ratios on the market.

Important: what happens to services already active
If you already have an active service that has been paid for, your price and contract remain unchanged until the end of the period already paid.
The adjustment applies exclusively to new orders and renewals made from March 1, 2026 (invoices issued after that date will show the updated amount).
Which plans are involved
This update applies ONLY to:
VPS offers identified by a letter (A–Z)
W Series (more powerful offers)
M Series (more powerful offers)
Black Friday offers (dedicated section below)
It does not affect standard/classic VPS plans or other non-promotional plans.

Last 2 stocks at current prices
Before the adjustment, we will publish up to 2 final stocks under the current conditions.
After these, this type of offer will be gradually phased out, and any subsequent stocks will follow the new price list (to ensure continuity and long-term sustainability).
Price adjustment from March 1, 2026 (old → new)
4.1) “A–Z” offers (excluding W and M series)
0 - €5/year → €6/year
1 - €7/year → €9/year
2 - €9/year → €12/year
3 - €12/year → €14/year
4 - €15/year → €18/year
5 - €35/year → €38/year

4.2) W Series (all plans +€2/year)
0 - W-0: €5/year → €7/year
1 - W-1: €10/year → €12/year
2 - W-2: €16/year → €18/year
3 - W-3: €22/year → €24/year
4 - W-4: €34/year → €36/year
5 - W-5: €52/year → €54/year

4.3) M Series (all plans +€3/year)
0 - M-1: €10/year → €13/year
1 - M-2: €15/year → €18/year
2 - M-3: €25/year → €28/year
3 - M-4: €35/year → €38/year

Black Friday offers
We know very well that Black Friday offers are “sacred” to many, and we want to respect that expectation. However, when technical and economic evidence emerges that puts long-term service quality at risk, taking action becomes necessary: the priority is to guarantee continuity and reliability.
For this reason:

Black Friday 2024: +€2/year for each plan, starting from renewals on March 1, 2026.
What this adjustment funds (concrete improvements)
The adjustment allows us to support and speed up real interventions, including:
Infrastructure and network: a data center transfer/change is planned for February, with a more powerful network. Technicians are already working on infrastructure and network to improve performance and stability.
Hardware: node upgrades and optimizations to reduce bottlenecks and increase performance consistency.
Storage: an improvement path for storage and progressive migrations where possible toward higher-performance solutions (NVMe), to increase responsiveness and I/O.
Support and operations: maintaining response times and quality requires ongoing technical work (monitoring, maintenance, interventions, and optimizations). The goal is to further improve the experience without shifting costs onto service quality.
In short: the increase is not an end in itself, but is meant to ensure a stable service that keeps improving, without compromising on quality.

Fairer resource management (already active)
Based on the feedback received:
CPU: we no longer suspend services for prolonged high usage; temporary automatic limitations will be applied only when necessary, except in exceptional cases.
Bandwidth: under normal conditions nothing changes; in case of abnormal usage, there will be no suspensions but limitations, in order to protect overall quality.
Customers with VPS purchased in bulk
If you manage multiple VPS purchased in bulk (multiple stocks), we invite you to open a ticket: we will review the case together and see what we can do to help reduce the impact.
Cancellation
If you prefer not to renew under the new conditions, you can request cancellation directly from the panel, even immediately.
For questions, doubts, or suggestions, support is available via ticket.

Kind regards,


DeluxHost

«1345678

Comments

  • xkeyxkey Member

    party comes to an end. but fair as long as the service stays at the same level

  • Therefore, the promise that these are recurring prices no longer applies @DeluxHost

  • This didn't take long...

  • kaitkait Member
    edited January 18

    @dedicados said: maintain high standards

    What high standards... If high standards mean packet loss and downtime, high standards for women might be crack whores.

  • They haven’t been around selling stuff for even a single year - the shortest-lived "recurring deals". :D

  • zedzed Member
    edited January 18

    yea, the increases don't seem particularly onerous but i guess we just redefined recurring. curious how this plays out.

    edit: hopefully this isn't a boiling frog scenario, guess we'll see. good luck customers!

    Thanked by 2Saragoldfarb kryo
  • It happened damn quickly.
    I mean, they just entered the market, spammed those super cheap deals regularly, quickly built up a client base, and then a few months later raised the price for recurring deals. People are often pissed off when long-term hosts do that, but in this case, it seems more like they were just quickly filling their client base.

  • Not reliable enough to warrant the price increase.. I just canceled the 2 VPS's that I have.

  • zedzed Member

    lol I checked the 2 offer posts I originally purchased from and neither actually say recurring, how did I miss that? haha

  • to me, they are too new to be considered safe for hosting anything serious. so their big or powerful hardware doesn't warrant the price (for me).

    their network is shaky and ip reputation isn't the best so it's just medicore VPN use case for me.

    probably their main customers would be MJJs as they buy bunch of their deals for some reason. with the price increase probably they won't be so happy.

    Thanked by 2Rubben bench
  • DeluxHostDeluxHost Member, Patron Provider
    edited January 18

    @Mumbly said:
    They haven’t been around selling stuff for even a single year - the shortest-lived "recurring deals". :D

    Hello!

    I can understand the frustration around the term “recurring”, and we don’t want to hide from it. When those offers were launched, the intention was genuinely to keep prices stable over time, and we understand why some customers feel disappointed.

    Along the way, we’ve made promises and also made mistakes, as happens when a project grows faster than expected. What matters to us is learning from them and moving forward in a responsible way.

    Running a hosting company means constantly balancing sustainability, infrastructure, and customer expectations. Costs have increased across the board, and at the same time many customers are asking for better performance, a stronger network, and higher service quality. Delivering all of that at ultra-low prices indefinitely simply isn’t realistic at the moment.

    This isn’t a decision we enjoy making, but it’s one we have to make to do what’s right for the company and for the long-term quality of the service. Where we see gaps, we prefer to fix them rather than ignore them and let things slowly degrade.

    Just to be clear, all services remain active for the full period already paid. Any adjustment applies only at renewal, and customers are free not to renew if they don’t agree with the new price.

    The increases are small (2–3€ per year), but they allow us to keep improving, investing, and building something sustainable rather than standing still.

    Our focus is long-term stability, not short-term gain.

    For any questions, please feel free to open a ticket.

  • There goes my awesome super limited $1/year Black Friday flash sale 🤣

  • DeluxHostDeluxHost Member, Patron Provider

    @kait said:
    Can we ban AI responses? This shit is literally unreadable.

    There is no need to use AI to say simple things.

  • DeluxHostDeluxHost Member, Patron Provider

    @AlteredParadox said:
    There goes my awesome super limited $1/year Black Friday flash sale 🤣

    Don't worry, he won't be touched 😆

  • ralfralf Member
    edited January 18

    @Mumbly said:
    It happened damn quickly.
    I mean, they just entered the market, spammed those super cheap deals regularly, quickly built up a client base, and then a few months later raised the price for recurring deals. People are often pissed off when long-term hosts do that, but in this case, it seems more like they were just quickly filling their client base.

    I'm not a customer, but at least they've telegraphed this with quite a lot of notice, and giving people an opportunity to buy at the pre-increase price too. To me the rises look quite reasonable, if they're actually decent over the year then the rise will probably be insignificant, and if they're rubbish it doesn't matter if they stay cheap because you should just leave.

  • gbzret4dgbzret4d Member
    edited January 18

    @DeluxHost said:

    @Mumbly said:
    They haven’t been around selling stuff for even a single year - the shortest-lived "recurring deals". :D

    Hello!

    We understand the frustration around the term “recurring”, and we don’t want to hide from it. When those offers were launched, the intention was genuinely to keep prices stable over time, and we understand why some customers feel disappointed.

    We’re sorry about that. Along the way, we’ve made promises and also made mistakes, as happens when a project grows faster than expected. What matters to us is learning from them and moving forward in a responsible way.

    Running a hosting company means constantly balancing sustainability, infrastructure, and customer expectations. Costs have increased across the board, and at the same time many customers are asking for better performance, a stronger network, and higher service quality. Delivering all of that at ultra-low prices indefinitely simply isn’t realistic at the moment.

    This isn’t a decision we enjoy making, but it’s one we have to make to do what’s right for the company and for the long-term quality of the service. Where we see gaps, we prefer to fix them rather than ignore them and let things slowly degrade.

    To be clear: all services remain active for the full period already paid. Any adjustment applies only at renewal, and customers are free not to renew if they don’t agree with the new price.

    The increases are small (2–3€ per year), but they allow us to keep improving, investing, and building something sustainable rather than standing still. Our focus is long-term stability, not short-term gain.

    For any questions, please feel free to open a ticket.

    The increase for my 2 servers are so small, then you could just do without it for my servers nad fullfill your promise

  • ralfralf Member

    @AlteredParadox said:
    There goes my awesome super limited $1/year Black Friday flash sale 🤣

    The minimum deal listed was "€5/year → €6/year" so I guess you'll be fine! :D

    Thanked by 1AlteredParadox
  • MikeAMikeA Member, Patron Provider
    edited January 18

    @kait said:
    Can we ban AI responses? This shit is literally unreadable.

    even if not AI/LLM, no corpo-speak is a nice perk with some companies..

    also wow, what a cheap plan. surprised they aren't just retired for losing money lol.

  • MumblyMumbly Member
    edited January 18

    @ralf said:

    @Mumbly said:
    It happened damn quickly.
    I mean, they just entered the market, spammed those super cheap deals regularly, quickly built up a client base, and then a few months later raised the price for recurring deals. People are often pissed off when long-term hosts do that, but in this case, it seems more like they were just quickly filling their client base.

    I'm not a customer, but at least they've telegraphed this with quite a lot of notice, and giving people an opportunity to buy at the pre-increase price too. To me the rises look quite reasonable, if they're actually decent over the year then the rise will probably be insignificant, and if they're rubbish it doesn't matter if they stay cheap because you should just leave.

    Funnily enough, I see things the complete opposite way.
    As a new host they massively pumped those super cheap recurring deals last few months, only to say months later that the price is available for the first billing period only.
    And yes, on average the price increase is $2-3, no one will go bankrupt, but that really doesn’t change what I said.

    "If they’re actually decent over the year, then the rise will probably be insignificant…" or just the first in a line of many. However we look at this, it was just a quick pump of the client base with recurring deals, followed by a price increase soon after.
    That’s not the kind of stability I prefer with my hosts, although I understand that after some time, the market situation may require some of my long-term hosts to raise prices. But this isn’t a long-term host - they just popped up on the market.

    I'm not upset or anything over this soon-than-expected price increase, it just feels like a dubious shortcut for a new host to quickly fill up their client base and this doesn't really bode well for the long term. We'll see how it goes...

  • kaitkait Member

    @DeluxHost said:

    @kait said:
    Can we ban AI responses? This shit is literally unreadable.

    There is no need to use AI to say simple things.

    Then stop using AI you moron.

    @MikeA said:

    @kait said:
    Can we ban AI responses? This shit is literally unreadable.

    even if not AI/LLM, no corpo-speak is a nice perk with some companies..

    also wow, what a cheap plan. surprised they aren't just retired for losing money lol.

    Definitly, thats why reading Delulu's reponses so annoying.

    Thanked by 1384_cz
  • OP,

    In the future, you need to quote these announcements as you're posting in a matter as if you're saying this announcement as a Deluxe rep, yourself, not as a customer.

  • @DeluxHost im a bit curious

    It states "It does not affect standard/classic VPS plans or other non-promotional plans."

    And above

    "This update applies ONLY to:
    VPS offers identified by a letter (A–Z)
    W Series (more powerful offers)
    M Series (more powerful offers)
    Black Friday offers (dedicated section below)"

    What about other promotional offers that do not have A-Z and are not Black Friday offers?

    Thanked by 1Saragoldfarb
  • @kait said:
    Can we ban AI responses? This shit is literally unreadable.

    Your use of literally tells where the reading issue lies.

  • angstromangstrom Moderator

    @dedicados

    If you quote a text, please use the quoting mechanism that Vanilla provides

    I've modified your opening post so that the quoted letter is quoted

  • @Mumbly said:

    @ralf said:

    @Mumbly said:
    It happened damn quickly.
    I mean, they just entered the market, spammed those super cheap deals regularly, quickly built up a client base, and then a few months later raised the price for recurring deals. People are often pissed off when long-term hosts do that, but in this case, it seems more like they were just quickly filling their client base.

    I'm not a customer, but at least they've telegraphed this with quite a lot of notice, and giving people an opportunity to buy at the pre-increase price too. To me the rises look quite reasonable, if they're actually decent over the year then the rise will probably be insignificant, and if they're rubbish it doesn't matter if they stay cheap because you should just leave.

    Funnily enough, I see things the complete opposite way.
    As a new host they massively pumped those super cheap recurring deals last few months, only to say months later that the price is available for the first billing period only.
    And yes, on average the price increase is $2-3, no one will go bankrupt, but that really doesn’t change what I said.

    "If they’re actually decent over the year, then the rise will probably be insignificant…" or just the first in a line of many. However we look at this, it was just a quick pump of the client base with recurring deals, followed by a price increase soon after.
    That’s not the kind of stability I prefer with my hosts, although I understand that after some time, the market situation may require some of my long-term hosts to raise prices. But this isn’t a long-term host - they just popped up on the market.

    I'm not upset or anything over this soon-than-expected price increase, it just feels like a dubious shortcut for a new host to quickly fill up their client base and this doesn't really bode well for the long term. We'll see how it goes...

    Absolutely agree. Thats how you destroy your rep but in the end not enough will care so they and other hosters will do it again in the future.

    Thanked by 1JasonM
  • kaitkait Member

    @TimboJones said:

    @kait said:
    Can we ban AI responses? This shit is literally unreadable.

    Your use of literally tells where the reading issue lies.

    https://youtube.com/shorts/NekQU939PNY

  • @angstrom said: I've modified your opening post so that the quoted letter is quoted

    thanks, did that from cell phone, and no time for quoting haha.

    @TimboJones thanks too.

  • I mean...
    I do not use this host..

    But the pricing is still very good. I would not mind renewing if I was happy with service.

  • Why not vote with your feet if you're not satisfied?

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