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My server is also running, so I suspect that I have a plan that is not getting deleted, probably because, although it was a BF deal, it was not unsustainable and I did not get it from LET.
While I'd be open to renewing the service, I would only do so if I feel that VeloxMedia changes significantly. For example, if Eric realizes that his customer relations skills are awful and hires someone else to manage customers so he can deal exclusively with the technical side, then the biggest problem with VeloxMedia (Eric being unstable and in charge of customer accounts) would be alleviated.
It's a shame because Eric obviously knows what he's doing and he isn't just setting up some summer host, but he has no business in customer relations. If they are anything like they are now in three years' time, I'll just let it expire. I can't imagine being willing to renew when there are still so many unknowns and no attempts have been made to earn back trust.
So you are keeping it as an idler? Ephemeral compute? Since discord screens showed that random customer deletions happen on a regular basis I am simply wondering how a server that can be deleted without any notification can be useful.
Good boy, keep defending him. So you are telling me you like to do business with a company, with atleast lack of professionalism? IF so, good luck!
Not only is he unprofessional, he's unethical too. Using his current position to take advantage of customers by forcing them to pay a fee for continued service. That's basically a 'take it or leave it' offer, with no regard for the customers. Clear demonstration of unethical business practice right there
I already got a severe warning so i keep it low
As long as his $7/year 32GB RAM toy stays plugged in, he is happy to get on his knees mouth open, and put in the work for whoever’s in charge.
cough lewis cough
yo sky aint even fallin
I did read what was said but I completely ignored images and gifs (and I also never watch or look at comics or cartoons with one exception only: Asterix). My grandparents always told me that those are for idiots, and I guess they were right.
I agree with @forest to quite some degree, but unlike him I tend to not judge a provider by their communication style and morals, but rather by their products (performance, reliability, etc) and price, in particular bang per buck.
So, YES, Eric made some IMO grave mistakes re. his communication and, YES again, IMO the whole transfer/deal wasn't done well (AFAIK). But their support was good, constructive and even relatively quick and my VPS performed and still performs well. How they communicate and run their business is their problem and not for me to judge (hey, I'm but one customer and a small one at that). And it depends on how one approaches them. I approached them politely and friendly (which is my general attitude anyway) and they reacted constructively and politely.
Would I run production jobs on that VPS? No, I wouldn't, simply because I usually first observe and check candidates for min. 3 months, so it's simply too early to use the VPS for production. But there are plenty tasks that are not vital or are done with multiple VPS (redundancy).
This was about the first step, namely whether my VPS would survive Jan 15th.
You guys look at this awesome 3yr deal they have! I though he wanted everything to be monthly now!?
so if @VeloxMedia hypothetically had 30 kids in his basement slaving away at support tickets for his 10 million dollar vps business empire, would you still not judge him?
link, i want to buy it, possibel?
Reguards
https://my.veloxmedia.co.uk/index.php?rp=/store/california-intel-gold
I'm amused - apparently they do want monthly, because that package is 59/mo... which... unless my math isn't mathing correctly is considerably less than 2832/3yrs? lol
For a start, I do not defend them but merely not join the witch hunt!
As for "do business": BS and gross exaggeration! I'm talking about a single VPS and a cheap-ish one - not about multiple dedis or even racks. Let's not blow things out of proportion!
Same goes for most of ourselves. We are NOT CEOs of significant businesses or at least don't act in that function here. We are, I am but normal persons and most of us have purchased just one or two cheap VPS. Based on fucking what should we expect to be treated like major accounts?
Spoken like a true POS - and wrong, of course. Fact is that I never even read, let alone considered such an offer.
I judge them by their products as well, but remember that reliability is not only about minimizing downtime due to technical issues. A host that permanently deletes large swaths of servers while throwing a fit is just as problematic as a host that, due to incompetence, permanently loses large swaths of servers due to technical mistakes. In both those cases, I would rate their reliability extremely poor, even if my individual server is running fine at the moment.
If that was the case, at least I'm sure we could easily get an exemption for the following AUP restriction:
No, cause asterix told his parents about comics who arent CEOs or something like that
I largely agree and hence waited till Jan 15th had passed. As for "permanently deletes large swaths of servers", well, it seems that they actually did not.
Also: context. If they actually had deleted all VPS from those who participated in the with hunt against @VeloxMedia, I would understand it.
The way you put it it sounds as if VeloxMedia just willy-nilly, presumably due to mental/psychological instability did delete many VPS. They didn't. And even if they deleted some VPSs that would have been done in a context, namely (a) the obvious ill willed attacks against them here, and (b) business, simple as that. Because a business needs at least some profit but many of those deals were untenable which, I guess, was the reason why Lewis' operations were on the path to deadpooling.
Just to recap, it’s been 3 weeks (or a month max) since he got the control of the company, and people already are “trusting” him.
He didn’t even do anything solid yet (apart from him fucking things up constantly), how come you decided that he could be trusted?
The server was still online and there was no money flown
I've never had a service with Velox Media.
He deleted all the LET plans, not only the unsustainable ones, and taunted the community repeatedly, in addition to making threats. If any other service permanently lost all servers that were sold on LET due to a malfunction, the community would rightfully be up in arms about its horrible reliability. The fact that Eric's actions are intentional makes it even worse.
That would show terrible professionalism and would be akin to punishing users for giving bad reviews.
The proper business decision would be, at worst, to terminate unsustainable services and refund the remaining time. At best, the proper business decision would be to announce that the price will be raised at the next billing cycle. It would absolutely not be to terminate the plans and tell them to chargeback then threaten to mark the chargebacks as fraud while simultaneously taunting them and offering an extortion fee to delay the service deletion.
The extortion fee alone betrays the claim that he's removing the accounts because he "doesn't want that kind of customer" (which could otherwise be a business decision).
Latest discord on https://v.yur.mom
Newest Chat is labelled with "latest"
https://v.yur.mom/💬-chat_8wQtGIYpao - latest/
or http://62.164.143.88
>Eric interval in discord being shorter every dumpI'm surprised how few people wrote a TrustPilot review.
I am assuming nobody renewed and most LET services are already terminated (except a few). We might need refugee deals from other providers.
There's a month until CNY, then easter. I'll say, reduce food expenses and use monthly or hourly vps until then
All those who are still trying to defend this scam with "mine is fine / still working / without extra payment" or other completely nonsensical principles are just the extremely selfish one without receiving an email of "discontinuation of service". They ignore the fact that many users' contracts are forcibly terminated and switched to a new plan with extra payments or else servers will be deleted, without violating any TOS or other reasons. And more importantly it is not their servers getting deleted.
But it is likely that it will eventually be your turn as I said before. Just remember at that moment no one will stand on your side anymore.