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BollocksMedia. BolloxMedia works too.
Yupp lots of trolling on both sides. Lots of entertainment and laughs
Yes, still christmas!
Just for clarification, are you still automatically marking every chargeback as fraud?
Because if you're doing that after specifically informing users that you are cancelling their service and requesting users to chargeback, then you will be acting fraudulently yourself.
I imagine Stripe will have an opinion on that which might affect your credibility with them.
It's technically possible, not shady. It's not a premise, can most certainly be done.
The difference is that they're not with WHMCS (allegedly), though the system still seems very similar in design at the Client Area to... WHMCS.
I honestly don't see you worried with the sentence "we will end all LET plans". That will include you as well... you're a LET user. What is your position on that?
Please, share the links with me.
Do popcorn and tequila make a good combination?
Lewis has no access to anything veloxmedia.co.uk but we cannot make any changes to his agreements with his customers.
Absolutely!
We need to prove that Eric doesn't actually exist and is actually 'Lewis' in the UK...
You're too busy to be involved remember
First read into GDPR before saying something and try to understand the purpose of the 30 day period.
Ofcourse, because you consider Him as your Leader.
Why bother with US-American rules when VeloxMedia is a UK based company? It says so in @VeloxMedia's signature!
Whatever, you still haven't read the GDPR. At least you don't understand it.
O, so basically if a new person comes on your website, buys something, you agree (and there are people doing that because you claim you have 100 customers already), they've agreed to a ToS pointing to a let's call it "non-existent" DPO? Deliberately.
Wow. I guess this is the brainchild of your "legal team"?
Another thing guys:
@VeloxMedia created a new discord account, from someone who said never used discord in the beginning, now have nitro and the server it is already level 1 boosted,
and clearly the locked options edited. Overnight you learn that? At least it seems you know how to use it. Also from who said that it will fix the broken bot.
Who are you trying to fool, anyway?
The text states:
"The personal data should be adequate, relevant and limited to what is necessary for the purposes for which they are processed. This requires, in particular, ensuring that the period for which the personal data are stored is limited to a strict minimum."
The onus is not on us to request you to delete it.
You have obtained the PII without a legal business reason to have it, and you have not obtained our consent to use or store it. You are required by law to delete it.
You have to request consent, it is illegal to assume consent without notifying the data subject.
Sorry, but you have no legal option other than e-mail all customers acquired from Lewis informing them of the situation.
You could try e-mailing only the ones you know to be EU/UK citizens, but if you make a mistake and miss any, then you will still be violating the law. It's safest to e-mail everybody.
How's that e-mail going by the way, you said it'd only take you 10 minutes. Wasn't that over 24 hours ago now?
I wonder if he kicked AndrewFromLegal out of the discord. Maybe that's why he cant talk to him anymore.
This is your company and your website. It's your privacy policy, and you who has the PII. That is your problem to deal with.
Lewis might also be in violation of the law for disclosing the PII to you, given that you insist you have no obligation to honour the contracts. That's a Lewis, problem, but I suggest you look at your own problem first.
That's why I'd appreciate you not wasting more of my time and answering the simple question:
Just for clarification, are you still automatically marking every chargeback as fraud?
Because if you're doing that after specifically informing users that you are cancelling their service and requesting users to chargeback, then you will be acting fraudulently yourself.
I imagine Stripe will have an opinion on that which might affect your credibility with them.
If i was Lewis, i've should have changed this banner already, like TomHarper did. Lewis never went back online since then.
@VeloxMedia Who are you trying to fool, anyway?
Should be known by now. But as a courtesy:
I do not see this issue, and I mean the core not all the yadda yadda, as some kind of fight, I rather see it as Lewis plans failing and/or him being tired and Eric approaching with lots of good will but being seriously turned off by the whole - basically largely baseless! - shit-storm here and pulling the brake sooner and way harder than planned. Not a decision I like but a decision I certainly can understand.
Worst possible outcome for me would be having way, way overpaid for what was purchased for long term but ended up being quite short-term.
If their service is active and they chargeback without popping a ticket telling us then yes it's marked as fraud. If they tell us then no. If we terminate the account then no.
Idk why this is so complicated I've already explained this. The system checks for active service and if there's a chargeback it'll terminate the service then file a fraud. If we terminate the service then it's not active...
You keep asking the same questions then get upset I don't keep answering them. Then complain you don't have time. You're not very good at time management. No wonder why you charge so little and still don't have time to deal with actual problems
@VeloxMedia Who are you trying to fool, anyway?
They get another ToS when they buy the service not the public one listed. We monitor that email to ensure if it's our customer or not
No, that's all good. Thanks for confirming that is still your policy.
And can you confirm again whether you believe these people are or are not your customers?
Also, final question that I haven't asked before... If you terminate the service of someone who bought one of these deals and hasn't read this thread, and then they chargeback because the service was terminated, do you believe that to be fraud as well?
... road to 150 pages!? We gonna catch up with the Christmas megathread!?!
Marking from fraud when y'all have valid evidences the fraud you're doing. It seems to me, to mark as fraud, you have access to the old payment gateways you had, Lewis.
but i thought his LET account was in the hands of andrew from legal!?!
So 30 days is perfectly fine. No where immediately see how you keep adding things that aren't true?
Again we've already started the process of deleting the data, lots more deleting to come so no worries there.
No need to make any announcements or anything even right?
Andrew from legal department, Eric from illegal department. They work hand in hand.
Come on man, please. Step back. Arguing here will only make things worse. I still want you to succeed, but you have to stop falling back into this or the drama will just get worse.