Velox media under new management

VeloxMedia · January 9

@ralf said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@magicvpn said:
I missed 1.1k comments, but how did we get from telling people gdpr and all that stuff doesn't apply to crying about gdpr...?

Because how data privacy laws work in other countries. US doesn't need to comply with GDPR unless we provide a product or service. But since he's in EU/UK he has to comply regardless.

It's the difference between having a legal team that understands the law and people that Google the law.

@VeloxMedia said:

@tfgp99 said:
@VeloxMedia you, Eric from US, do you need to be GDPR compliant in your own country? Or the law just applies just in your favor?

We only need to be compliant if we provide goods or services to the data subjects. Below is the law right from their site. We're not providing goods or services as we just haven't deleted the data yet.

The law is crystal clear on this

https://gdpr.eu/Recital-23-Applicable-to-processors-not-established-in-the-Union-if-data-subjects-within-the-Union-are-targeted/

And as I explained yesterday, this section means the exact opposite to what you clearly believe it means.

I would explain, but I've given you free advice. If you want more my day rate is $1500.

Please explain how the other site is GDPR complaint. That's the question.

Do you want to send me over a work order? $1500 per day. And given how sketchy you seem, that'll be $1500 before the work takes place.

But again, I'll remind you. This section means the exact opposite to what you clearly believe it means.

I'm good we have full attorneys that are specialists in GDPR who say otherwise. Do you have a law degree?

Good luck with that.

Assuming you actually have attorneys, then you have ones that seemingly are both unfamiliar with the GDPR and seemingly unable to parse statutes and understand their meaning.

Some free advice: try asking a different attorney who specialises in this stuff and see if they agree with your attorneys.

Again why are you singling me out when he posted everyone's data publicly on the Internet??? Are you not concerned?

I have other things to do with my time. I can only do so much pro-bono.

Since you offered your services, again I ask do you have a law degree?

ralf · January 9

@VeloxMedia said:

@default said:

@default said:

@VeloxMedia said:

@default said:
@VeloxMedia - if @Saragoldfarb ordered something from your website and paid for that service, does this make @Saragoldfarb your customer now or not?

Yes they are our customer

Great. If this is the case, it means he has all the rights and privileges and obligations of a customer, while you have all the rights and privileges and obligations of a provider. This means he paid with his money and you will provide your service as part of the deal set between you two as per your website. Am I correct?

I still wish to know if in this case @Saragoldfarb is his customer because he paid. I wish to know if an account which paid at VeloxMedia.co.uk can therefore be defined as customer or not in @VeloxMedia view, and if therefore can enjoy the service or not as per the terms and deal established on their website.

Information like this is highly important, not to generate confusion, because we are not his customers in his view. I wish to distinguish if payment offers any rights to enjoy services as per website terms and deals.

Yes 100% haven't I answered this multiple times. When someone purchased services they become a customer of Velox Media inc and everything. All services and everything is perfectly fine, compliant and everything.

We even responded on here to his post thanking him.

As stated multiple times, any service purchased or renewed after 12/21 is a customer of ours. We have a bunch of them. We are reviewing some orders/renewals manually just to catch any crazy deals that might be stuck in the system as we are still cleaning things up.

But she bought a new server yesterday, that you charged her twice for, and became your first new customer. She was so excited about her purchase that she posted the invoice here and then for some reason you deleted the server. Honestly, I don't understand your motivations for doing that, but you lost your first and only customer. So sad.

She then bought another new server today from you, desperate to be back in your gang, and despite her disappointment at again being double billed after you yesterday assured her that this was impossible. Nonetheless, she was so excited to be back in the exclusive club of 1 customer, she shared her new invoice again and even a YABS of the server, showing what a terrific value her new server was, even if she did pay double the advertised price. I can't comprehend why you want to get rid of her again. She's literally your most loyal customer today, and 100% of your revenue with your new company. In my eyes, that deserves a celebration, not nastiness.

ralf · January 9

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@NotFoundException said:

@VeloxMedia said:

@Saragoldfarb said:

@VeloxMedia said:

@Saragoldfarb said:

Yes, they just took my money.

Yes. Thank you.

Also please ensure you're GDPR compliant as you took our PII data along with all our members when you scraped our discord and placed this on your "company" server without our permission. We will be filing a formal complaint

Oh, by the way, it's on a server with Lewis if that makes the complaint easier.

It doesn't. Again please state how you are GDPR compliant and obtained my PII along with our customers who are on here's data and are protecting their rights. Because you just posted it all publicly online for everyone to see which is a massive GDPR violation.

Again, days and days of people attacking me here and yet not a single person calling you out on this. Such a double standard.

Why is everyone else quiet on this? Is this not a violation or is it? @rpqu

Why are you still posting, after saying, that you will quit LET and delete everything multiple times. Why can’t you commit to anything? Were you drunk too much last night at the party you posted about on DC and now trying to correct it?

First off I don't drink.

Second we are still deleting LET accounts, haven't changed that. We'll likely give them the option to purchase service for a few $ a month if they want to continue based on feedback from customers. This way it isn't an exit scam and they can become customers. Meanwhile we're just deleting any customers who complain or cause issues as we find them. We're not in any rush.

You kind of are. You have 13 days before I report you to ICO for obtaining PII data illegally and then deliberately violating the GDPR regulations, despite confirming to ICO that you would process data responsibly.

You should. Are you going to do the same with @Saragoldfarb or am I just singled out?

Just @VeloxMedia at this time, correct.

I don't use discord so I have no way of gathering enough data to verify your claims, so perhaps you should complain about her if you think you'd be better placed to make the case. If you'd like me to support you, again my day rate is a very reasonable $1500.

Why aren't you concerned about @Saragoldfarb posting GDPR data publicly with multiple links in this thread full of people's PII on here?

Isn't this a massive breach?

As I said before, if you'd like to hire me to pursue this case, my day rate is $1500.

I'll be quite busy in the short term however gathering evidence for a pro-bono case.

MaxTakeba · January 9

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@NotFoundException said:

@VeloxMedia said:

@Saragoldfarb said:

@VeloxMedia said:

@Saragoldfarb said:

Yes, they just took my money.

Yes. Thank you.

Also please ensure you're GDPR compliant as you took our PII data along with all our members when you scraped our discord and placed this on your "company" server without our permission. We will be filing a formal complaint

Oh, by the way, it's on a server with Lewis if that makes the complaint easier.

It doesn't. Again please state how you are GDPR compliant and obtained my PII along with our customers who are on here's data and are protecting their rights. Because you just posted it all publicly online for everyone to see which is a massive GDPR violation.

Again, days and days of people attacking me here and yet not a single person calling you out on this. Such a double standard.

Why is everyone else quiet on this? Is this not a violation or is it? @rpqu

Why are you still posting, after saying, that you will quit LET and delete everything multiple times. Why can’t you commit to anything? Were you drunk too much last night at the party you posted about on DC and now trying to correct it?

First off I don't drink.

Second we are still deleting LET accounts, haven't changed that. We'll likely give them the option to purchase service for a few $ a month if they want to continue based on feedback from customers. This way it isn't an exit scam and they can become customers. Meanwhile we're just deleting any customers who complain or cause issues as we find them. We're not in any rush.

You kind of are. You have 13 days before I report you to ICO for obtaining PII data illegally and then deliberately violating the GDPR regulations, despite confirming to ICO that you would process data responsibly.

You should. Are you going to do the same with @Saragoldfarb or am I just singled out?

Just @VeloxMedia at this time, correct.

I don't use discord so I have no way of gathering enough data to verify your claims, so perhaps you should complain about her if you think you'd be better placed to make the case. If you'd like me to support you, again my day rate is a very reasonable $1500.

Why aren't you concerned about @Saragoldfarb posting GDPR data publicly with multiple links in this thread full of people's PII on here?

Isn't this a massive breach?

What PII?

Please show and link the exact post where she did this?

VeloxMedia · January 9

@serycodes said:
I've been following for 102 pages and the amount of contradictions posted by Eric makes my head spin.

My Fremont server was unavailable for hours (not down! nullrouted is not down! /j) but it's been up since then. I'm glad I have backups going for when Eric finally cracks.

At no point have I felt reassured that my service will remain through end of my term. Eric's the new owner, but not the new owner, and through the goodness of his heart he'll keep services alive for his non-customers, but his feelings get hurt and retaliates by deleting accounts.

If I were an enterprise customer of Eric/Velox/Benthost/whatever he wants to call it today, if I saw this thread I'd be pulling my services. His behavior is inexcusable.

If I bought a business as-is, I assume responsibility for everything that came with it. I don't buy the building, and shove all the occupants into a corner saying "oh those are the ex-owner's tenants and they can stay here for free for now because my heart is good, but if they complain they gotta go"

And lol, a 12 million dollar expansion but $1000 to ISP for a DDOS is too much....

Why would you buy a business that is just people that you owe services to? We didn't buy a business. Why would you buy this at all.

Like your example we bought the building and just haven't kicked the ex-owners tenants out yet. We weren't planning on it. We figured we'd leave the building as is and use the empty offices for our use until their lease was up but they're causing issues with the building so now they gotta go

Why pay $1000 to the ISP for the ex-owners tenants? Not our problem.

alfatarsos · January 9

@rpqu said:
But, you said @Saragoldfarb money went to Lewis account. Previously (I'm paraphrasing) you said it doesn't matter because it's Lewis's. But, clearly it matters because you don't even make another account, thus the merchant account is currently yours.
So, I could assume you were handed down the credentials, including 2fa. But, you discovered that Lewis made huge withdrawal just before it was handed to you. Because of this deceitful act, you assumed the contract/liability aren't transferred?
Please do correct my assumptions.

Velox is not doing that with a separate merchant account - according to what they've said I can only deduct they've (apparently) reused the same Stripe API key and are able to get user data with a GET/POST request. WHMCS saves an API key and since the connection is already there, it's good to go.

But @VeloxMedia why build a whole integration just to fetch data from the previous owner without a clear-cut? That's absurd...

network · January 9

@VeloxMedia said: Why pay $1000 to the ISP for the ex-owners tenants? Not our problem.

But you are paying every day. That's the only reason preventing more chargebacks. And if you keep them on for 3-4 months more, Lewis will get away because the chargeback period will be over.

VeloxMedia · January 9

@whynotlearn said:

@VeloxMedia said:

@barbaros said:
@VeloxMedia I doubt, you have more than 50 IQ in total. Maybe your 'whole' company has 100 IQ or something.

You were meant to do 2 things:

1-) Announce people that you are the new owner of the company, officially, to all clients via email.

2-) Spend whole month, with your colleagues or whatever and list every single server and deal that is direct deadpool deal. Make a whole list, take your time.

Send an email, tell people that you will cancel their server in 30 days and refund them the remaining amount. Or they can switch to a newer plan with proper charge.

Naturally, you will say that 'but I don't want to foot the bill for refunding for all these people' and you are right. Thats what proves that you are 50 IQ guy, buying a company without checking all the customers and deals and seeing if it would actually make you earn any money or lose more money.

You are just trying to evade this part as saying, 'you were not my customers you were previous owner's customer'. Which no one cares.

At least hire some people that knows what they are doing.

Also to the other people in this thread, you are an idiot if you still keep your servers active and think all will be fine with this provider. Because apparently, it wont.

Or we're incredibly smart and didn't buy the company or any of its liabilities. All those remain with the previous owner like we constantly keep stating. Because we have proper legal counsel and understand the laws.

Why isn't this a smart move?

I am not a lawyer (IANAL) but here I go, I talk about it:

There wasn't any company previously, it was a sole proprietorship and in cases like this, there have to be notarization (or so I saw written around the 40-ith page, I didnt read the 40 pages in the middle, this drama is way too streched)

You didn't provide the notarization or any mechanism and I would constitute that the govt has laws in place against people switching hands and the liability magically disappearing.

You have changed veloxmedia's payment processing to you and someone mentioned here long ago that this is all it takes and the liabilities are with you

You have the liabilities, you will be sued.

Also to be honest, I have said this multiple times but why would you accept the deal of buying velox media in the first place, did you not know that it was all unsustainable, bro lewis even mentioned it in his reddit post that its unprofitable.

You now want to seek profit in short term and cut servers effectively dead pooling but you didnt read the law or (did you even consult a lawyer?) about the transaction. I think you are in some serious legal trouble.

Yeah it's obvious you're not a lawyer. That isn't how it works. I didn't buy the company

barbarza · January 9

@Saragoldfarb said:

Pink Dino has an Android 😍

network · January 9

@alfatarsos said:

@rpqu said:
But, you said @Saragoldfarb money went to Lewis account. Previously (I'm paraphrasing) you said it doesn't matter because it's Lewis's. But, clearly it matters because you don't even make another account, thus the merchant account is currently yours.
So, I could assume you were handed down the credentials, including 2fa. But, you discovered that Lewis made huge withdrawal just before it was handed to you. Because of this deceitful act, you assumed the contract/liability aren't transferred?
Please do correct my assumptions.

Velox is not doing that with a separate merchant account - according to what they've said I can only deduct they've (apparently) reused the same Stripe API key and are able to get user data with a GET/POST request. WHMCS saves an API key and since the connection is already there, it's good to go.

But @VeloxMedia why build a whole integration just to fetch data from the previous owner without a clear-cut? That's absurd...

He claimed a few pages ago that any merchant can report any other merchant's transactions as fraud.

He said he doesn't have access to Lewis' Stripe account and cannot issue refunds.

alfatarsos · January 9

@jsg said:

@alfatarsos said:
Answering a previous question Velox has left unanswered, because I know the answer for that: he's being able to mark customers as fraud at bank/gateway level despite the account being Lewis's because Stripe and PayPal can create sub-users and have specific account management permissions, including access to refunds. He has a sub-user just for that, allowed by Lewis.

Which does mean that yes, he also has access to several user data at the payment gateway level as well. Not only on WHMCS. And can very easily justify a transaction as fraudulent if e.g. data at the gateway doesn't check out with the data voluntarily provided by the customer.

Interesting point! But do you really know and have evidence that he does have that kind of access?

P.S. I'm not fully up to date and didn't even glance over the last few pages.

The way it was described, he's not doing that like I thought (by a separate user direct on Stripe's dashboard), but through an API request which then provides user data, since he took over the API key.

He overengineered this, in my opinion, for the same result.

You can search for "Stripe secondary user Access" and see WHMCS's FAQs for the Stripe module - there's always an API request with a key. It's valid for every billing platform, including Blesta, WiseCP, etc.

ralf · January 9

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@magicvpn said:
I missed 1.1k comments, but how did we get from telling people gdpr and all that stuff doesn't apply to crying about gdpr...?

Because how data privacy laws work in other countries. US doesn't need to comply with GDPR unless we provide a product or service. But since he's in EU/UK he has to comply regardless.

It's the difference between having a legal team that understands the law and people that Google the law.

@VeloxMedia said:

@tfgp99 said:
@VeloxMedia you, Eric from US, do you need to be GDPR compliant in your own country? Or the law just applies just in your favor?

We only need to be compliant if we provide goods or services to the data subjects. Below is the law right from their site. We're not providing goods or services as we just haven't deleted the data yet.

The law is crystal clear on this

https://gdpr.eu/Recital-23-Applicable-to-processors-not-established-in-the-Union-if-data-subjects-within-the-Union-are-targeted/

And as I explained yesterday, this section means the exact opposite to what you clearly believe it means.

I would explain, but I've given you free advice. If you want more my day rate is $1500.

Please explain how the other site is GDPR complaint. That's the question.

Do you want to send me over a work order? $1500 per day. And given how sketchy you seem, that'll be $1500 before the work takes place.

But again, I'll remind you. This section means the exact opposite to what you clearly believe it means.

I'm good we have full attorneys that are specialists in GDPR who say otherwise. Do you have a law degree?

Good luck with that.

Assuming you actually have attorneys, then you have ones that seemingly are both unfamiliar with the GDPR and seemingly unable to parse statutes and understand their meaning.

Some free advice: try asking a different attorney who specialises in this stuff and see if they agree with your attorneys.

Again why are you singling me out when he posted everyone's data publicly on the Internet??? Are you not concerned?

I have other things to do with my time. I can only do so much pro-bono.

Since you offered your services, again I ask do you have a law degree?

I do not, but I have worked on compliance with data protection long enough to know unequivocally that your lawyers are wrong.

Like I said, take my free advice - you need to get some time with a lawyer who's actually familiar with the GDPR. If you rely on your lawyer's bad advice, it's going to cost you dearly.

You are very keen to keep posting recital 23 as your reason for non-compliance. I will tell you for free, categorically, that under recital 23, you would fall under the regulations.

But as to your question, no I do not have a law degree. If I did, my day rate would be significantly higher than $1500.

ralf · January 9

@network said:

@VeloxMedia said: Why pay $1000 to the ISP for the ex-owners tenants? Not our problem.

But you are paying every day. That's the only reason preventing more chargebacks. And if you keep them on for 3-4 months more, Lewis will get away because the chargeback period will be over.

Personally, I can't see any other more reasonable explanation of the intent behind his actions.

x0x0x · January 9

Andrew from Legal Department on vacation? @VeloxMedia

ralf · January 9

@network said:

@alfatarsos said:

@rpqu said:
But, you said @Saragoldfarb money went to Lewis account. Previously (I'm paraphrasing) you said it doesn't matter because it's Lewis's. But, clearly it matters because you don't even make another account, thus the merchant account is currently yours.
So, I could assume you were handed down the credentials, including 2fa. But, you discovered that Lewis made huge withdrawal just before it was handed to you. Because of this deceitful act, you assumed the contract/liability aren't transferred?
Please do correct my assumptions.

Velox is not doing that with a separate merchant account - according to what they've said I can only deduct they've (apparently) reused the same Stripe API key and are able to get user data with a GET/POST request. WHMCS saves an API key and since the connection is already there, it's good to go.

But @VeloxMedia why build a whole integration just to fetch data from the previous owner without a clear-cut? That's absurd...

He claimed a few pages ago that any merchant can report any other merchant's transactions as fraud.

He said he doesn't have access to Lewis' Stripe account and cannot issue refunds.

We were supposed to have conveniently forgotten that by now.

Saragoldfarb · January 9

@VeloxMedia said:

@x0x0x said:
@VeloxMedia we're at page 100. Flash sale, please.

We would but our provider tag is still suspended for zero reason. As such we have zero intention of providing any sales or supporting this site in any way. We'll be having massive promotions on other sites soon.

Thats gonna be a real party.

alfatarsos · January 9

@network said:

@alfatarsos said:

@rpqu said:
But, you said @Saragoldfarb money went to Lewis account. Previously (I'm paraphrasing) you said it doesn't matter because it's Lewis's. But, clearly it matters because you don't even make another account, thus the merchant account is currently yours.
So, I could assume you were handed down the credentials, including 2fa. But, you discovered that Lewis made huge withdrawal just before it was handed to you. Because of this deceitful act, you assumed the contract/liability aren't transferred?
Please do correct my assumptions.

Velox is not doing that with a separate merchant account - according to what they've said I can only deduct they've (apparently) reused the same Stripe API key and are able to get user data with a GET/POST request. WHMCS saves an API key and since the connection is already there, it's good to go.

But @VeloxMedia why build a whole integration just to fetch data from the previous owner without a clear-cut? That's absurd...

He claimed a few pages ago that any merchant can report any other merchant's transactions as fraud.

He said he doesn't have access to Lewis' Stripe account and cannot issue refunds.

Well, the first sentence is a blatant lie and wouldn't be for the fact that we have transactions there, I'd be very much willing to show how much of a lie it is. Doesn't work that way, doesn't even make sense.

The second sentence is at best a partial truth. He doesn't have an account to manage Lewis's dashboard but chose to fetch the API from the original API key. It's the only way WHMCS connects with Stripe. WHMCS doesn't issue direct refunds (just cancellations) but he could very well create an account with limited permissions at Lewis's Stripe just to issue refunds.

Saragoldfarb · January 9

@barbaros said:

@Saragoldfarb said:

@VeloxMedia said:

@Saragoldfarb said:
But let's get back to the unauthorized card charge @VeloxMedia

You purchased a server then used the server and even posted images proving you were using the service you purchased. You entered the credit card info and approved the purchase.

You're very confused here.

I don't know why you feel you are entitled to a free service that has a price and you ordered. You literally clicked place order with the amount and authorized it yourself.

We didn't have any credit card info, you entered this in yourself

This is my invoice:

Invoice Items

LDN-Micro - V.YUR.MOM (01/09/2026 - 02/08/2026) $5.00USD

Sub Total: $5.00USD
Credit: $5.00USD
Total: $0.00USD

Then why illegally charge my card?

Sara, no need to drag this any further. File a chargeback. State that this transaction was not authorized.

Show them the invoice as proof of payment.

Then let whatever the fuck Velox guy's name is to explain the bank or payment processor that the credit on your account was supposed to be from the previous company owner and now he bought the company and those credits doesnt count. Aka, a long bullshit that the payment processor won't care.

Bonus parts: It's new Velox guy's dude stripe, which will take the hit. Also he will have to pay the chargeback fee just for that 5 bucks transaction.

Even if he gives you a proper explanation, apologizes or whatever no one should be customer of that new velox dude.

The real interesting part is the money trail he's left behind on my orders....

MaxTakeba · January 9

@alfatarsos said:

@network said:

@alfatarsos said:

@rpqu said:
But, you said @Saragoldfarb money went to Lewis account. Previously (I'm paraphrasing) you said it doesn't matter because it's Lewis's. But, clearly it matters because you don't even make another account, thus the merchant account is currently yours.
So, I could assume you were handed down the credentials, including 2fa. But, you discovered that Lewis made huge withdrawal just before it was handed to you. Because of this deceitful act, you assumed the contract/liability aren't transferred?
Please do correct my assumptions.

Velox is not doing that with a separate merchant account - according to what they've said I can only deduct they've (apparently) reused the same Stripe API key and are able to get user data with a GET/POST request. WHMCS saves an API key and since the connection is already there, it's good to go.

But @VeloxMedia why build a whole integration just to fetch data from the previous owner without a clear-cut? That's absurd...

He claimed a few pages ago that any merchant can report any other merchant's transactions as fraud.

He said he doesn't have access to Lewis' Stripe account and cannot issue refunds.

Well, the first sentence is a blatant lie and wouldn't be for the fact that we have transactions there, I'd be very much willing to show how much of a lie it is. Doesn't work that way, doesn't even make sense.

The second sentence is at best a partial truth. He doesn't have an account to manage Lewis's dashboard but chose to fetch the API from the original API key. It's the only way WHMCS connects with Stripe. WHMCS doesn't issue direct refunds (just cancellations) but he could very well create an account with limited permissions at Lewis's Stripe just to issue refunds.

Hi.

I would very much appreciate you in showing us.

I also still want to know how Sarah showed PII data.

Saragoldfarb · January 9

@whynotlearn said:
okay wtf

Firstly velox has gdpr violations and so many other legal violations that people are concerned about who/how the data is handled and if laws are followed (which aren't from what I can tell)

Secondly, from the people who tldr'd me (default and I think ralf, thank you for helping me understand the summary again)

But holy shit, all let customers were sank down? Someone created a new thread about it we will see how it goes

Secondly, I don't understand how velox charged sarah again or that situation after my comment.

From my understanding, she was happy with the service for some apparent reason (I feel like it was sunk cost fallacy sarah)

The company's reputation is beyond tarnished at this point, one can probably find other cheap deals as well. I am not sure why sarah would get a vps again.

Did she have credit when lewis had the server and she used that to buy it but somehow she got charged by credit card. I know its 5$ but its highly shady. Atleast good that she didnt do it with like a big server cost

I am not affiliated with velox but are you guys not worried about how the credit card data is stored? When I was active on this page around 40-th page, people were worried about it

Also eric, buddy, people repeatedly asked you inclduing me to get a lawyer and seek help regarding the matter and how you can unbuy velox media. This is assuming that you aren't scamming and are well intentioned but the only person who won in this is lewis scamming you

If you still can, get yourself a lawyer and find if you can do something against eric. Because your company is a financial and legal mess which I or other people wont be able to trust with a 10 feet pole. Your reputation's tarnished sadly and I will tell you just to cut your losses and contact a lawyer

I asked you something 40 threads ago and its okay if it got lost, but did you know of the massively cheap deals that lewis had given which were gonna bite you back, how did you meet him (on reddit?) and how much did you invest and all the major events from your pov and contact a lawyer as well.

You cut off LET customers and basically rug pulled them. I am sorry if I sound harsh but that's because what you did was wrong and unfair to them, they gave you chances and you messed it up.

Now some will do gdpr violations against you and sue you and take legal action.

All because you invested into a company or bought it (from my understanding) with no background report on if it was sustainable and what etc., people from the first comment were suspicious that the let deals were over and in the end they were proven right. People were optimisitc and wanted to give you chance but you crushed that too

Why did oyu even buy it from lewis???? Lewis from unprofitable and you became the scapegoat and this is literally scamming, lewis sold cheap unprofitable unsustainable tehn sold it to you and you then cut off those deals while somehow having so much mystery shrouding it that more than 2000 comments or something idk have been made.

This thread is probably gonna go in some niche corner of history on the internet now until a youtuber picks it up someday lol

Such levels of controversy generation might as well go down in the best ways of ruining businesses.

I am sorry for those who had invested around 300$ or so or more. People on that other thread mention chargeback as a valid option.

This whole situation is really sad imo and could've been preventable in multiple stages but now I feel like its at a stage of no return sadly

What other thread?

barbarza · January 9

@VeloxMedia said:

@magicvpn said:

@VeloxMedia said:

@magicvpn said:
I missed 1.1k comments, but how did we get from telling people gdpr and all that stuff doesn't apply to crying about gdpr...?

Because how data privacy laws work in other countries. US doesn't need to comply with GDPR unless we provide a product or service. But since he's in EU/UK he has to comply regardless.

It's the difference between having a legal team that understands the law and people that Google the law.

Unless you provide a product or service... a VPS is exactly that... no?

We don't provide it. We just haven't discovered them to cancel them yet. We were waiting until their agreements expired then sell renewals as a customer. This solves all issues for everyone.

This is specifically why we haven't notified anyone, haven't updated the agreements or anything because it allows everyone to keep their service and us not assume any risk. Was a win win. We can continue to support and everything even.

But now we're going terminate or bill users monthly because we need to assume risk and we can't do that unless we're getting paid.

You're hosting people's accounts and data. Even if you're doing this for free, you're providing a service. Not that difficult a concept to grasp.

whynotlearn · January 9

@VeloxMedia said:

@whynotlearn said:

@VeloxMedia said:

@barbaros said:
@VeloxMedia I doubt, you have more than 50 IQ in total. Maybe your 'whole' company has 100 IQ or something.

You were meant to do 2 things:

1-) Announce people that you are the new owner of the company, officially, to all clients via email.

2-) Spend whole month, with your colleagues or whatever and list every single server and deal that is direct deadpool deal. Make a whole list, take your time.

Send an email, tell people that you will cancel their server in 30 days and refund them the remaining amount. Or they can switch to a newer plan with proper charge.

Naturally, you will say that 'but I don't want to foot the bill for refunding for all these people' and you are right. Thats what proves that you are 50 IQ guy, buying a company without checking all the customers and deals and seeing if it would actually make you earn any money or lose more money.

You are just trying to evade this part as saying, 'you were not my customers you were previous owner's customer'. Which no one cares.

At least hire some people that knows what they are doing.

Also to the other people in this thread, you are an idiot if you still keep your servers active and think all will be fine with this provider. Because apparently, it wont.

Or we're incredibly smart and didn't buy the company or any of its liabilities. All those remain with the previous owner like we constantly keep stating. Because we have proper legal counsel and understand the laws.

Why isn't this a smart move?

I am not a lawyer (IANAL) but here I go, I talk about it:

There wasn't any company previously, it was a sole proprietorship and in cases like this, there have to be notarization (or so I saw written around the 40-ith page, I didnt read the 40 pages in the middle, this drama is way too streched)

You didn't provide the notarization or any mechanism and I would constitute that the govt has laws in place against people switching hands and the liability magically disappearing.

You have changed veloxmedia's payment processing to you and someone mentioned here long ago that this is all it takes and the liabilities are with you

You have the liabilities, you will be sued.

Also to be honest, I have said this multiple times but why would you accept the deal of buying velox media in the first place, did you not know that it was all unsustainable, bro lewis even mentioned it in his reddit post that its unprofitable.

You now want to seek profit in short term and cut servers effectively dead pooling but you didnt read the law or (did you even consult a lawyer?) about the transaction. I think you are in some serious legal trouble.

Yeah it's obvious you're not a lawyer. That isn't how it works. I didn't buy the company

Law decides how it works and thanks for being rude for no apparent reason but I am pretty sure that law will come to bite you. You should be worried not only by let but also the law.

Lawyers themselves here (ralf most likely) said that you are gonna pay upto 4% or maybe even more , so yeah.

This still doesn't change the fact that you are in some high legal troubles.

Edit: your comment just feels so rude to me with your comment being snarky that I wish to call it out being rude, this is highly unprofessional smh. You've lost all credibility in front of my eyes and in literaly everyone's eyes as well.

VeloxMedia · January 9

@ralf said:

@VeloxMedia said:

@default said:

@default said:

@VeloxMedia said:

@default said:
@VeloxMedia - if @Saragoldfarb ordered something from your website and paid for that service, does this make @Saragoldfarb your customer now or not?

Yes they are our customer

Great. If this is the case, it means he has all the rights and privileges and obligations of a customer, while you have all the rights and privileges and obligations of a provider. This means he paid with his money and you will provide your service as part of the deal set between you two as per your website. Am I correct?

I still wish to know if in this case @Saragoldfarb is his customer because he paid. I wish to know if an account which paid at VeloxMedia.co.uk can therefore be defined as customer or not in @VeloxMedia view, and if therefore can enjoy the service or not as per the terms and deal established on their website.

Information like this is highly important, not to generate confusion, because we are not his customers in his view. I wish to distinguish if payment offers any rights to enjoy services as per website terms and deals.

Yes 100% haven't I answered this multiple times. When someone purchased services they become a customer of Velox Media inc and everything. All services and everything is perfectly fine, compliant and everything.

We even responded on here to his post thanking him.

As stated multiple times, any service purchased or renewed after 12/21 is a customer of ours. We have a bunch of them. We are reviewing some orders/renewals manually just to catch any crazy deals that might be stuck in the system as we are still cleaning things up.

But she bought a new server yesterday, that you charged her twice for, and became your first new customer. She was so excited about her purchase that she posted the invoice here and then for some reason you deleted the server. Honestly, I don't understand your motivations for doing that, but you lost your first and only customer. So sad.

She then bought another new server today from you, desperate to be back in your gang, and despite her disappointment at again being double billed after you yesterday assured her that this was impossible. Nonetheless, she was so excited to be back in the exclusive club of 1 customer, she shared her new invoice again and even a YABS of the server, showing what a terrific value her new server was, even if she did pay double the advertised price. I can't comprehend why you want to get rid of her again. She's literally your most loyal customer today, and 100% of your revenue with your new company. In my eyes, that deserves a celebration, not nastiness.

She tried renewed the service she already had. We have over 100 customers already.

whynotlearn · January 9

@Saragoldfarb said:

@whynotlearn said:
okay wtf

Firstly velox has gdpr violations and so many other legal violations that people are concerned about who/how the data is handled and if laws are followed (which aren't from what I can tell)

Secondly, from the people who tldr'd me (default and I think ralf, thank you for helping me understand the summary again)

But holy shit, all let customers were sank down? Someone created a new thread about it we will see how it goes

Secondly, I don't understand how velox charged sarah again or that situation after my comment.

From my understanding, she was happy with the service for some apparent reason (I feel like it was sunk cost fallacy sarah)

The company's reputation is beyond tarnished at this point, one can probably find other cheap deals as well. I am not sure why sarah would get a vps again.

Did she have credit when lewis had the server and she used that to buy it but somehow she got charged by credit card. I know its 5$ but its highly shady. Atleast good that she didnt do it with like a big server cost

I am not affiliated with velox but are you guys not worried about how the credit card data is stored? When I was active on this page around 40-th page, people were worried about it

Also eric, buddy, people repeatedly asked you inclduing me to get a lawyer and seek help regarding the matter and how you can unbuy velox media. This is assuming that you aren't scamming and are well intentioned but the only person who won in this is lewis scamming you

If you still can, get yourself a lawyer and find if you can do something against eric. Because your company is a financial and legal mess which I or other people wont be able to trust with a 10 feet pole. Your reputation's tarnished sadly and I will tell you just to cut your losses and contact a lawyer

I asked you something 40 threads ago and its okay if it got lost, but did you know of the massively cheap deals that lewis had given which were gonna bite you back, how did you meet him (on reddit?) and how much did you invest and all the major events from your pov and contact a lawyer as well.

You cut off LET customers and basically rug pulled them. I am sorry if I sound harsh but that's because what you did was wrong and unfair to them, they gave you chances and you messed it up.

Now some will do gdpr violations against you and sue you and take legal action.

All because you invested into a company or bought it (from my understanding) with no background report on if it was sustainable and what etc., people from the first comment were suspicious that the let deals were over and in the end they were proven right. People were optimisitc and wanted to give you chance but you crushed that too

Why did oyu even buy it from lewis???? Lewis from unprofitable and you became the scapegoat and this is literally scamming, lewis sold cheap unprofitable unsustainable tehn sold it to you and you then cut off those deals while somehow having so much mystery shrouding it that more than 2000 comments or something idk have been made.

This thread is probably gonna go in some niche corner of history on the internet now until a youtuber picks it up someday lol

Such levels of controversy generation might as well go down in the best ways of ruining businesses.

I am sorry for those who had invested around 300$ or so or more. People on that other thread mention chargeback as a valid option.

This whole situation is really sad imo and could've been preventable in multiple stages but now I feel like its at a stage of no return sadly

What other thread?

https://lowendtalk.com/discussion/213553/will-veloxmedia-continue-operating#latest

VeloxMedia · January 9

@alfatarsos said:

@jsg said:

@alfatarsos said:
Answering a previous question Velox has left unanswered, because I know the answer for that: he's being able to mark customers as fraud at bank/gateway level despite the account being Lewis's because Stripe and PayPal can create sub-users and have specific account management permissions, including access to refunds. He has a sub-user just for that, allowed by Lewis.

Which does mean that yes, he also has access to several user data at the payment gateway level as well. Not only on WHMCS. And can very easily justify a transaction as fraudulent if e.g. data at the gateway doesn't check out with the data voluntarily provided by the customer.

Interesting point! But do you really know and have evidence that he does have that kind of access?

P.S. I'm not fully up to date and didn't even glance over the last few pages.

The way it was described, he's not doing that like I thought (by a separate user direct on Stripe's dashboard), but through an API request which then provides user data, since he took over the API key.

He overengineered this, in my opinion, for the same result.

You can search for "Stripe secondary user Access" and see WHMCS's FAQs for the Stripe module - there's always an API request with a key. It's valid for every billing platform, including Blesta, WiseCP, etc.

Yupp. We did it separately because we aren't using whmcs for this. WHMCS isn't compliant for our systems we're SOC2

Mainfrezzer · January 9

@ralf said:

@network said:

@alfatarsos said:

@rpqu said:
But, you said @Saragoldfarb money went to Lewis account. Previously (I'm paraphrasing) you said it doesn't matter because it's Lewis's. But, clearly it matters because you don't even make another account, thus the merchant account is currently yours.
So, I could assume you were handed down the credentials, including 2fa. But, you discovered that Lewis made huge withdrawal just before it was handed to you. Because of this deceitful act, you assumed the contract/liability aren't transferred?
Please do correct my assumptions.

Velox is not doing that with a separate merchant account - according to what they've said I can only deduct they've (apparently) reused the same Stripe API key and are able to get user data with a GET/POST request. WHMCS saves an API key and since the connection is already there, it's good to go.

But @VeloxMedia why build a whole integration just to fetch data from the previous owner without a clear-cut? That's absurd...

He claimed a few pages ago that any merchant can report any other merchant's transactions as fraud.

He said he doesn't have access to Lewis' Stripe account and cannot issue refunds.

We were supposed to have conveniently forgotten that by now.

You can expect him to remember his own words "I have the keys to the kingdom right now and full control over everything."

Mainfrezzer · January 9

@VeloxMedia said:

@serycodes said:
I've been following for 102 pages and the amount of contradictions posted by Eric makes my head spin.

My Fremont server was unavailable for hours (not down! nullrouted is not down! /j) but it's been up since then. I'm glad I have backups going for when Eric finally cracks.

At no point have I felt reassured that my service will remain through end of my term. Eric's the new owner, but not the new owner, and through the goodness of his heart he'll keep services alive for his non-customers, but his feelings get hurt and retaliates by deleting accounts.

If I were an enterprise customer of Eric/Velox/Benthost/whatever he wants to call it today, if I saw this thread I'd be pulling my services. His behavior is inexcusable.

If I bought a business as-is, I assume responsibility for everything that came with it. I don't buy the building, and shove all the occupants into a corner saying "oh those are the ex-owner's tenants and they can stay here for free for now because my heart is good, but if they complain they gotta go"

And lol, a 12 million dollar expansion but $1000 to ISP for a DDOS is too much....

Why would you buy a business that is just people that you owe services to? We didn't buy a business. Why would you buy this at all.

Like your example we bought the building and just haven't kicked the ex-owners tenants out yet. We weren't planning on it. We figured we'd leave the building as is and use the empty offices for our use until their lease was up but they're causing issues with the building so now they gotta go

Why pay $1000 to the ISP for the ex-owners tenants? Not our problem.

Strange, the messages on Discord say something else. Funny how that is.

jsg · January 9

@VeloxMedia said:

@alfatarsos said:

@jsg said:

@alfatarsos said:
Answering a previous question Velox has left unanswered, because I know the answer for that: he's being able to mark customers as fraud at bank/gateway level despite the account being Lewis's because Stripe and PayPal can create sub-users and have specific account management permissions, including access to refunds. He has a sub-user just for that, allowed by Lewis.

Which does mean that yes, he also has access to several user data at the payment gateway level as well. Not only on WHMCS. And can very easily justify a transaction as fraudulent if e.g. data at the gateway doesn't check out with the data voluntarily provided by the customer.

Interesting point! But do you really know and have evidence that he does have that kind of access?

P.S. I'm not fully up to date and didn't even glance over the last few pages.

The way it was described, he's not doing that like I thought (by a separate user direct on Stripe's dashboard), but through an API request which then provides user data, since he took over the API key.

He overengineered this, in my opinion, for the same result.

You can search for "Stripe secondary user Access" and see WHMCS's FAQs for the Stripe module - there's always an API request with a key. It's valid for every billing platform, including Blesta, WiseCP, etc.

Yupp. We did it separately because we aren't using whmcs for this. WHMCS isn't compliant for our systems we're SOC2

Yes his assumption that the WHMCS API is used looked like a shady premise to me as well.
Anyway, way too many shady or even nonsensical premises in this thread anyway.

ralf · January 9

@whynotlearn said:

@VeloxMedia said:

@whynotlearn said:

@VeloxMedia said:

@barbaros said:
@VeloxMedia I doubt, you have more than 50 IQ in total. Maybe your 'whole' company has 100 IQ or something.

You were meant to do 2 things:

1-) Announce people that you are the new owner of the company, officially, to all clients via email.

2-) Spend whole month, with your colleagues or whatever and list every single server and deal that is direct deadpool deal. Make a whole list, take your time.

Send an email, tell people that you will cancel their server in 30 days and refund them the remaining amount. Or they can switch to a newer plan with proper charge.

Naturally, you will say that 'but I don't want to foot the bill for refunding for all these people' and you are right. Thats what proves that you are 50 IQ guy, buying a company without checking all the customers and deals and seeing if it would actually make you earn any money or lose more money.

You are just trying to evade this part as saying, 'you were not my customers you were previous owner's customer'. Which no one cares.

At least hire some people that knows what they are doing.

Also to the other people in this thread, you are an idiot if you still keep your servers active and think all will be fine with this provider. Because apparently, it wont.

Or we're incredibly smart and didn't buy the company or any of its liabilities. All those remain with the previous owner like we constantly keep stating. Because we have proper legal counsel and understand the laws.

Why isn't this a smart move?

I am not a lawyer (IANAL) but here I go, I talk about it:

There wasn't any company previously, it was a sole proprietorship and in cases like this, there have to be notarization (or so I saw written around the 40-ith page, I didnt read the 40 pages in the middle, this drama is way too streched)

You didn't provide the notarization or any mechanism and I would constitute that the govt has laws in place against people switching hands and the liability magically disappearing.

You have changed veloxmedia's payment processing to you and someone mentioned here long ago that this is all it takes and the liabilities are with you

You have the liabilities, you will be sued.

Also to be honest, I have said this multiple times but why would you accept the deal of buying velox media in the first place, did you not know that it was all unsustainable, bro lewis even mentioned it in his reddit post that its unprofitable.

You now want to seek profit in short term and cut servers effectively dead pooling but you didnt read the law or (did you even consult a lawyer?) about the transaction. I think you are in some serious legal trouble.

Yeah it's obvious you're not a lawyer. That isn't how it works. I didn't buy the company

Law decides how it works and thanks for being rude for no apparent reason but I am pretty sure that law will come to bite you. You should be worried not only by let but also the law.

Lawyers themselves here (ralf most likely) said that you are gonna pay upto 4% or maybe even more , so yeah.

This still doesn't change the fact that you are in some high legal troubles.

Nope, I'm not a lawyer. I just know the data protection laws quite well.

network · January 9

@VeloxMedia said:

@alfatarsos said:

@jsg said:

@alfatarsos said:
Answering a previous question Velox has left unanswered, because I know the answer for that: he's being able to mark customers as fraud at bank/gateway level despite the account being Lewis's because Stripe and PayPal can create sub-users and have specific account management permissions, including access to refunds. He has a sub-user just for that, allowed by Lewis.

Which does mean that yes, he also has access to several user data at the payment gateway level as well. Not only on WHMCS. And can very easily justify a transaction as fraudulent if e.g. data at the gateway doesn't check out with the data voluntarily provided by the customer.

Interesting point! But do you really know and have evidence that he does have that kind of access?

P.S. I'm not fully up to date and didn't even glance over the last few pages.

The way it was described, he's not doing that like I thought (by a separate user direct on Stripe's dashboard), but through an API request which then provides user data, since he took over the API key.

He overengineered this, in my opinion, for the same result.

You can search for "Stripe secondary user Access" and see WHMCS's FAQs for the Stripe module - there's always an API request with a key. It's valid for every billing platform, including Blesta, WiseCP, etc.

Yupp. We did it separately because we aren't using whmcs for this. WHMCS isn't compliant for our systems we're SOC2

So you are using Lewis' API key?

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