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Velox media under new management

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Comments

  • @VeloxMedia I doubt, you have more than 50 IQ in total. Maybe your 'whole' company has 100 IQ or something.

    You were meant to do 2 things:

    1-) Announce people that you are the new owner of the company, officially, to all clients via email.

    2-) Spend whole month, with your colleagues or whatever and list every single server and deal that is direct deadpool deal. Make a whole list, take your time.

    Send an email, tell people that you will cancel their server in 30 days and refund them the remaining amount. Or they can switch to a newer plan with proper charge.

    Naturally, you will say that 'but I don't want to foot the bill for refunding for all these people' and you are right. Thats what proves that you are 50 IQ guy, buying a company without checking all the customers and deals and seeing if it would actually make you earn any money or lose more money.

    You are just trying to evade this part as saying, 'you were not my customers you were previous owner's customer'. Which no one cares.

    At least hire some people that knows what they are doing.

    Also to the other people in this thread, you are an idiot if you still keep your servers active and think all will be fine with this provider. Because apparently, it wont.

  • jsgjsg Member, Resident Benchmarker

    @forest said:

    @jsg said:
    How many humans do you know who accept mud-slinging, insults, and the like as acceptable criticism without not caring a rat's ass? An option most providers simply don't have if they want to sell anything here. I guess your list won't be long.

    "Eric should have ... Eric must be held to a higher standard".

    Kindly keep in mind that (a) criticism has a definition. Slinging mud at someone for example is not criticism just because the mud-slinger calls it 'criticism'. And (b) what can be expected is that constructive criticism is taken rationally and reasonably - but much of what I saw here definitely was not constructive criticism.

    "We all basically more or less nice and right." "Eric should not have ... plus Eric bad"

    Besides very few here recognizably wrote without (more than mild) emotions, Eric actually largely being one of them.
    So I wonder how you came to the - IMO wrong - conclusion that Eric has poor self-control. He in fact rationally explained how he came to the conclusion to terminate many/most/(hopefully not) all VPS. If you want to spot and talk persons here who actually and clearly have poor self-control there are plenty ...

    At first he was very calm, but he began to threaten people and flex his immunity

    Pardon me but that's emotion based, "the majority is right!", and, I'll put it very politely, perception based. I did not see him threatening us, I just saw someone pointing at an option. And he does have that option. Similarly it seems he does have the immunity you mentioned because - now pay attention! - his deal with Lewis seems to have been that Lewis can keep the payments, or in other words that Eric hosts us basically for free. And he clearly said that it wasn't about the money for him.
    But that of course also means that eventual charge backs will hit Lewis and not Eric.

    Btw, just assume for a moment that one of the problems with that deal (for Eric) was that he needed to somehow filter out a significant portion of unattractive deals and to get that done easily (not much effort) and as early as possible. Looking at Eric's behaviour with that in mind a lot makes sense.
    And well noted it is Eric's right to filter. It may not seem nice but it's his right and it's done often and by many.

    To provide just one example: a user here announced multiple times that he is "out of this thread" ... only to return soon after.

    Aside from the fact that Eric did that as well, this isn't about the users in this thread, anyway. This is about Eric and VeloxMedia.

    No! It is neither, it is about what really happened and about understanding. At least in my eyes.

    Also: I asked a question - and you completely ignored it.

    And finally, the way many of you played it made "us" lose and Eric "win", at least largely. The two main reasons IMO:

    • many/most of you are based on "Eric needs us to be successful, after all, we are customers!"
    • many/most of you are based on "we will fight and we will win!"

    Well, "we" lost the fight. You lost it even though you seem to have an admin on your side and even if @VeloxMedia would lose their tag. Because you acted like a mindless herd (my intention is not to insult anyone!) and because you fought standing on a rug that didn't even need to be pulled away; it simply wasn't even existing to a large degree.
    And Eric at least to a large degree won!

    Why? Because, from what I see, he did very quickly learn how you tick and how you fight. Most of you however did not and still don't understand how Eric ticks, who is the strong one and who is the weak one. Most of you simply acted like a mindless herd without a plan, without even understanding whom you considered the foe, basically just scratching an itch and relying half on numbers (as in "many against one") and half on superstition.

    And you still talk about why he is "wrong", "behaving badly", etc!

    Thanked by 1VeloxMedia
  • defaultdefault Veteran
    edited January 9

    @default said:

    @VeloxMedia said:

    @default said:
    @VeloxMedia - if @Saragoldfarb ordered something from your website and paid for that service, does this make @Saragoldfarb your customer now or not?

    Yes they are our customer

    Great. If this is the case, it means he has all the rights and privileges and obligations of a customer, while you have all the rights and privileges and obligations of a provider. This means he paid with his money and you will provide your service as part of the deal set between you two as per your website. Am I correct?

    I still wish to know if in this case @Saragoldfarb is his customer because he paid. I wish to know if an account which paid at VeloxMedia.co.uk can therefore be defined as customer or not in @VeloxMedia view, and if therefore can enjoy the service or not as per the terms and deal established on their website.

    Information like this is highly important, not to generate confusion, because we are not his customers in his view. I wish to distinguish if payment offers any rights to enjoy services as per website terms and deals.

    Thanked by 2ralf Saragoldfarb
  • jsgjsg Member, Resident Benchmarker

    @alfatarsos said:
    Answering a previous question Velox has left unanswered, because I know the answer for that: he's being able to mark customers as fraud at bank/gateway level despite the account being Lewis's because Stripe and PayPal can create sub-users and have specific account management permissions, including access to refunds. He has a sub-user just for that, allowed by Lewis.

    Which does mean that yes, he also has access to several user data at the payment gateway level as well. Not only on WHMCS. And can very easily justify a transaction as fraudulent if e.g. data at the gateway doesn't check out with the data voluntarily provided by the customer.

    Interesting point! But do you really know and have evidence that he does have that kind of access?

    P.S. I'm not fully up to date and didn't even glance over the last few pages.

    Thanked by 1alfatarsos
  • ralfralf Member

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @NotFoundException said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @Saragoldfarb said:

    Yes, they just took my money.

    Yes. Thank you.

    Also please ensure you're GDPR compliant as you took our PII data along with all our members when you scraped our discord and placed this on your "company" server without our permission. We will be filing a formal complaint

    Oh, by the way, it's on a server with Lewis if that makes the complaint easier.

    It doesn't. Again please state how you are GDPR compliant and obtained my PII along with our customers who are on here's data and are protecting their rights. Because you just posted it all publicly online for everyone to see which is a massive GDPR violation.

    Again, days and days of people attacking me here and yet not a single person calling you out on this. Such a double standard.

    Why is everyone else quiet on this? Is this not a violation or is it? @rpqu

    Why are you still posting, after saying, that you will quit LET and delete everything multiple times. Why can’t you commit to anything? Were you drunk too much last night at the party you posted about on DC and now trying to correct it?

    First off I don't drink.

    Second we are still deleting LET accounts, haven't changed that. We'll likely give them the option to purchase service for a few $ a month if they want to continue based on feedback from customers. This way it isn't an exit scam and they can become customers. Meanwhile we're just deleting any customers who complain or cause issues as we find them. We're not in any rush.

    You kind of are. You have 13 days before I report you to ICO for obtaining PII data illegally and then deliberately violating the GDPR regulations, despite confirming to ICO that you would process data responsibly.

    You should. Are you going to do the same with @Saragoldfarb or am I just singled out?

    Just @VeloxMedia at this time, correct.

    I don't use discord so I have no way of gathering enough data to verify your claims, so perhaps you should complain about her if you think you'd be better placed to make the case. If you'd like me to support you, again my day rate is a very reasonable $1500.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @magicvpn said:
    I missed 1.1k comments, but how did we get from telling people gdpr and all that stuff doesn't apply to crying about gdpr...?

    Because how data privacy laws work in other countries. US doesn't need to comply with GDPR unless we provide a product or service. But since he's in EU/UK he has to comply regardless.

    It's the difference between having a legal team that understands the law and people that Google the law.

    @VeloxMedia said:

    @tfgp99 said:
    @VeloxMedia you, Eric from US, do you need to be GDPR compliant in your own country? Or the law just applies just in your favor?

    We only need to be compliant if we provide goods or services to the data subjects. Below is the law right from their site. We're not providing goods or services as we just haven't deleted the data yet.

    The law is crystal clear on this

    https://gdpr.eu/Recital-23-Applicable-to-processors-not-established-in-the-Union-if-data-subjects-within-the-Union-are-targeted/

    And as I explained yesterday, this section means the exact opposite to what you clearly believe it means.

    I would explain, but I've given you free advice. If you want more my day rate is $1500.

    Please explain how the other site is GDPR complaint. That's the question.

    Do you want to send me over a work order? $1500 per day. And given how sketchy you seem, that'll be $1500 before the work takes place.

    But again, I'll remind you. This section means the exact opposite to what you clearly believe it means.

    I'm good we have full attorneys that are specialists in GDPR who say otherwise. Do you have a law degree?

    Again why are you singling me out when he posted everyone's data publicly on the Internet??? Are you not concerned?

  • okay wtf

    Firstly velox has gdpr violations and so many other legal violations that people are concerned about who/how the data is handled and if laws are followed (which aren't from what I can tell)

    Secondly, from the people who tldr'd me (default and I think ralf, thank you for helping me understand the summary again)

    But holy shit, all let customers were sank down? Someone created a new thread about it we will see how it goes

    Secondly, I don't understand how velox charged sarah again or that situation after my comment.

    From my understanding, she was happy with the service for some apparent reason (I feel like it was sunk cost fallacy sarah)

    The company's reputation is beyond tarnished at this point, one can probably find other cheap deals as well. I am not sure why sarah would get a vps again.

    Did she have credit when lewis had the server and she used that to buy it but somehow she got charged by credit card. I know its 5$ but its highly shady. Atleast good that she didnt do it with like a big server cost

    I am not affiliated with velox but are you guys not worried about how the credit card data is stored? When I was active on this page around 40-th page, people were worried about it

    Also eric, buddy, people repeatedly asked you inclduing me to get a lawyer and seek help regarding the matter and how you can unbuy velox media. This is assuming that you aren't scamming and are well intentioned but the only person who won in this is lewis scamming you

    If you still can, get yourself a lawyer and find if you can do something against eric. Because your company is a financial and legal mess which I or other people wont be able to trust with a 10 feet pole. Your reputation's tarnished sadly and I will tell you just to cut your losses and contact a lawyer

    I asked you something 40 threads ago and its okay if it got lost, but did you know of the massively cheap deals that lewis had given which were gonna bite you back, how did you meet him (on reddit?) and how much did you invest and all the major events from your pov and contact a lawyer as well.

    You cut off LET customers and basically rug pulled them. I am sorry if I sound harsh but that's because what you did was wrong and unfair to them, they gave you chances and you messed it up.

    Now some will do gdpr violations against you and sue you and take legal action.

    All because you invested into a company or bought it (from my understanding) with no background report on if it was sustainable and what etc., people from the first comment were suspicious that the let deals were over and in the end they were proven right. People were optimisitc and wanted to give you chance but you crushed that too

    Why did oyu even buy it from lewis???? Lewis from unprofitable and you became the scapegoat and this is literally scamming, lewis sold cheap unprofitable unsustainable tehn sold it to you and you then cut off those deals while somehow having so much mystery shrouding it that more than 2000 comments or something idk have been made.

    This thread is probably gonna go in some niche corner of history on the internet now until a youtuber picks it up someday lol

    Such levels of controversy generation might as well go down in the best ways of ruining businesses.

    I am sorry for those who had invested around 300$ or so or more. People on that other thread mention chargeback as a valid option.

    This whole situation is really sad imo and could've been preventable in multiple stages but now I feel like its at a stage of no return sadly

    Thanked by 2ralf tentor
  • ralfralf Member

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @Mainfrezzer said:

    @VeloxMedia said:

    @Mainfrezzer said:

    @VeloxMedia said:

    @rpqu said:

    @VeloxMedia said:

    @Saragoldfarb said:
    Dear @VeloxMedia

    Could you look into order: This is a payment receipt for Invoice 36093 sent on Friday, January 9th, 2026

    Pretty please. You took both my money and account credit.

    Thank you.

    You do not have a credit with us but with Lewis.

    I don't understand

    Obviously. This has been a reoccurring theme on here.

    Not sure how complicated it is to explain anything done before 12/21 was with lewis anything after is with us.

    Im loving the show, honestly.

    So for my personal amusement, you bought a "company", as you clearly didnt buy just assets, pretend youre not obligated to take over any liabilities and that those are seperate, yet you dare to charge someone on payment details they have not provided to you? Fucking gold. I honestly am impressed by that world you fabricated yourself

    None of this is true. Where are you getting this info? You're literally making it all up in your fabricated world.

    We didn't buy a company, lewis still has the "company" and all the obligations. Just because I have a name doesn't mean I have a company or the liabilities.

    He provided the credit details and purchased the service brand new.

    Im entertained. Honestly. The only thing, that would bring me more joy, would be watching you trying to save your life against a wild dangerous animal by talking to it while contradicting yourself every 2nd sentence.

    I'm entertained too. 100 pages of nonsense, me repeating the same thing and people like you that can't comprehend what it means.

    Can you please show the contradiction?

    We understand that you're totally ignorant of your legal obligations.

    But your actions? Yeah, totally unable to comprehend that.
    I still can't figure out if you're a scammer or just incompetent or both.

    We'll I guess you'll just have to stick around and find out. My bet is neither as you'll see how much veloxmedia will be growing in the coming weeks/months/years. It'll be kinda hard to keep saying I'm a scammer or incompetent if I'm able to stick around and continue to grow these services.

    Meanwhile imma play around here as this is super entertaining

    Grow all you like. It just means the 2% fine will be all the larger.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @barbaros said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @Saragoldfarb said:
    But let's get back to the unauthorized card charge @VeloxMedia

    You purchased a server then used the server and even posted images proving you were using the service you purchased. You entered the credit card info and approved the purchase.

    You're very confused here.

    I don't know why you feel you are entitled to a free service that has a price and you ordered. You literally clicked place order with the amount and authorized it yourself.

    We didn't have any credit card info, you entered this in yourself

    This is my invoice:

    Invoice Items

    LDN-Micro - V.YUR.MOM (01/09/2026 - 02/08/2026) $5.00USD

    Sub Total: $5.00USD
    Credit: $5.00USD
    Total: $0.00USD

    Then why illegally charge my card?

    Sara, no need to drag this any further. File a chargeback. State that this transaction was not authorized.

    Show them the invoice as proof of payment.

    Then let whatever the fuck Velox guy's name is to explain the bank or payment processor that the credit on your account was supposed to be from the previous company owner and now he bought the company and those credits doesnt count. Aka, a long bullshit that the payment processor won't care.

    Bonus parts: It's new Velox guy's dude stripe, which will take the hit. Also he will have to pay the chargeback fee just for that 5 bucks transaction.

    Even if he gives you a proper explanation, apologizes or whatever no one should be customer of that new velox dude.

    You do realize he literally posted screenshots of him using the service on here right and bragging how fast and good it was.

    Stripe authorization is inside and separate so he literally clicked accept order for the charge on their site, not ours. This is how payment processing works. If he was able to apply the credit he wouldn't need to put a credit card number in. He literally did this yesterday and we denied it.

  • ralfralf Member

    @barbaros said:
    @VeloxMedia I doubt, you have more than 50 IQ in total. Maybe your 'whole' company has 100 IQ or something.

    You were meant to do 2 things:

    1-) Announce people that you are the new owner of the company, officially, to all clients via email.

    2-) Spend whole month, with your colleagues or whatever and list every single server and deal that is direct deadpool deal. Make a whole list, take your time.

    Send an email, tell people that you will cancel their server in 30 days and refund them the remaining amount. Or they can switch to a newer plan with proper charge.

    He's only got 13 days left and he needs to give people some time to consent or he risks cutting off innocent customers. It kind of seems there's something more useful he could be doing with his time right now...

    Thanked by 1Saragoldfarb
  • @VeloxMedia said:

    @barbaros said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @Saragoldfarb said:
    But let's get back to the unauthorized card charge @VeloxMedia

    You purchased a server then used the server and even posted images proving you were using the service you purchased. You entered the credit card info and approved the purchase.

    You're very confused here.

    I don't know why you feel you are entitled to a free service that has a price and you ordered. You literally clicked place order with the amount and authorized it yourself.

    We didn't have any credit card info, you entered this in yourself

    This is my invoice:

    Invoice Items

    LDN-Micro - V.YUR.MOM (01/09/2026 - 02/08/2026) $5.00USD

    Sub Total: $5.00USD
    Credit: $5.00USD
    Total: $0.00USD

    Then why illegally charge my card?

    Sara, no need to drag this any further. File a chargeback. State that this transaction was not authorized.

    Show them the invoice as proof of payment.

    Then let whatever the fuck Velox guy's name is to explain the bank or payment processor that the credit on your account was supposed to be from the previous company owner and now he bought the company and those credits doesnt count. Aka, a long bullshit that the payment processor won't care.

    Bonus parts: It's new Velox guy's dude stripe, which will take the hit. Also he will have to pay the chargeback fee just for that 5 bucks transaction.

    Even if he gives you a proper explanation, apologizes or whatever no one should be customer of that new velox dude.

    You do realize he literally posted screenshots of him using the service on here right and bragging how fast and good it was.

    Stripe authorization is inside and separate so he literally clicked accept order for the charge on their site, not ours. This is how payment processing works. If he was able to apply the credit he wouldn't need to put a credit card number in. He literally did this yesterday and we denied it.

    Well it sounds like you can explain this to Stripe or Paypal when she places a chargeback.

    Thanked by 2Saragoldfarb tentor
  • ralfralf Member

    @default said:

    @default said:

    @VeloxMedia said:

    @default said:
    @VeloxMedia - if @Saragoldfarb ordered something from your website and paid for that service, does this make @Saragoldfarb your customer now or not?

    Yes they are our customer

    Great. If this is the case, it means he has all the rights and privileges and obligations of a customer, while you have all the rights and privileges and obligations of a provider. This means he paid with his money and you will provide your service as part of the deal set between you two as per your website. Am I correct?

    I still wish to know if in this case @Saragoldfarb is his customer because he paid. I wish to know if an account which paid at VeloxMedia.co.uk can therefore be defined as customer or not in @VeloxMedia view, and if therefore can enjoy the service or not as per the terms and deal established on their website.

    Information like this is highly important, not to generate confusion, because we are not his customers in his view. I wish to distinguish if payment offers any rights to enjoy services as per website terms and deals.

  • Ralf are you a lawyer? You mentioned the 1500$ as your day job,

    If ralf you are a lawyer or know law, velox should probably hear to you about it and fix its issues instead of calling thread entertaining and literally taking let users vps's away banning them and the whole controversial actions its taking. They all seem immature and one of the core arguments which sank its boat

    Can you also tell me what do you mean by the 2% fine, I may have missed something in the middle about the fine, but I'd appreciate if you could repeat that if possible, thanks buddy

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @barbaros said:
    @VeloxMedia I doubt, you have more than 50 IQ in total. Maybe your 'whole' company has 100 IQ or something.

    You were meant to do 2 things:

    1-) Announce people that you are the new owner of the company, officially, to all clients via email.

    2-) Spend whole month, with your colleagues or whatever and list every single server and deal that is direct deadpool deal. Make a whole list, take your time.

    Send an email, tell people that you will cancel their server in 30 days and refund them the remaining amount. Or they can switch to a newer plan with proper charge.

    Naturally, you will say that 'but I don't want to foot the bill for refunding for all these people' and you are right. Thats what proves that you are 50 IQ guy, buying a company without checking all the customers and deals and seeing if it would actually make you earn any money or lose more money.

    You are just trying to evade this part as saying, 'you were not my customers you were previous owner's customer'. Which no one cares.

    At least hire some people that knows what they are doing.

    Also to the other people in this thread, you are an idiot if you still keep your servers active and think all will be fine with this provider. Because apparently, it wont.

    Or we're incredibly smart and didn't buy the company or any of its liabilities. All those remain with the previous owner like we constantly keep stating. Because we have proper legal counsel and understand the laws.

    Why isn't this a smart move?

  • defaultdefault Veteran
    edited January 9

    This drama passed 100 pages?! Wow! It might need a TL;DR presentation movie done by @raindog308 at this point.

  • ralfralf Member

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @magicvpn said:
    I missed 1.1k comments, but how did we get from telling people gdpr and all that stuff doesn't apply to crying about gdpr...?

    Because how data privacy laws work in other countries. US doesn't need to comply with GDPR unless we provide a product or service. But since he's in EU/UK he has to comply regardless.

    It's the difference between having a legal team that understands the law and people that Google the law.

    @VeloxMedia said:

    @tfgp99 said:
    @VeloxMedia you, Eric from US, do you need to be GDPR compliant in your own country? Or the law just applies just in your favor?

    We only need to be compliant if we provide goods or services to the data subjects. Below is the law right from their site. We're not providing goods or services as we just haven't deleted the data yet.

    The law is crystal clear on this

    https://gdpr.eu/Recital-23-Applicable-to-processors-not-established-in-the-Union-if-data-subjects-within-the-Union-are-targeted/

    And as I explained yesterday, this section means the exact opposite to what you clearly believe it means.

    I would explain, but I've given you free advice. If you want more my day rate is $1500.

    Please explain how the other site is GDPR complaint. That's the question.

    Do you want to send me over a work order? $1500 per day. And given how sketchy you seem, that'll be $1500 before the work takes place.

    But again, I'll remind you. This section means the exact opposite to what you clearly believe it means.

    I'm good we have full attorneys that are specialists in GDPR who say otherwise. Do you have a law degree?

    Good luck with that.

    Assuming you actually have attorneys, then you have ones that seemingly are both unfamiliar with the GDPR and seemingly unable to parse statutes and understand their meaning.

    Some free advice: try asking a different attorney who specialises in this stuff and see if they agree with your attorneys.

    Again why are you singling me out when he posted everyone's data publicly on the Internet??? Are you not concerned?

    I have other things to do with my time. I can only do so much pro-bono.

    Thanked by 1Saragoldfarb
  • ralfralf Member

    @VeloxMedia said:

    @barbaros said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @Saragoldfarb said:
    But let's get back to the unauthorized card charge @VeloxMedia

    You purchased a server then used the server and even posted images proving you were using the service you purchased. You entered the credit card info and approved the purchase.

    You're very confused here.

    I don't know why you feel you are entitled to a free service that has a price and you ordered. You literally clicked place order with the amount and authorized it yourself.

    We didn't have any credit card info, you entered this in yourself

    This is my invoice:

    Invoice Items

    LDN-Micro - V.YUR.MOM (01/09/2026 - 02/08/2026) $5.00USD

    Sub Total: $5.00USD
    Credit: $5.00USD
    Total: $0.00USD

    Then why illegally charge my card?

    Sara, no need to drag this any further. File a chargeback. State that this transaction was not authorized.

    Show them the invoice as proof of payment.

    Then let whatever the fuck Velox guy's name is to explain the bank or payment processor that the credit on your account was supposed to be from the previous company owner and now he bought the company and those credits doesnt count. Aka, a long bullshit that the payment processor won't care.

    Bonus parts: It's new Velox guy's dude stripe, which will take the hit. Also he will have to pay the chargeback fee just for that 5 bucks transaction.

    Even if he gives you a proper explanation, apologizes or whatever no one should be customer of that new velox dude.

    You do realize he literally posted screenshots of him using the service on here right and bragging how fast and good it was.

    Stripe authorization is inside and separate so he literally clicked accept order for the charge on their site, not ours. This is how payment processing works. If he was able to apply the credit he wouldn't need to put a credit card number in. He literally did this yesterday and we denied it.

    @VeloxMedia said:

    @barbaros said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @Saragoldfarb said:
    But let's get back to the unauthorized card charge @VeloxMedia

    You purchased a server then used the server and even posted images proving you were using the service you purchased. You entered the credit card info and approved the purchase.

    You're very confused here.

    I don't know why you feel you are entitled to a free service that has a price and you ordered. You literally clicked place order with the amount and authorized it yourself.

    We didn't have any credit card info, you entered this in yourself

    This is my invoice:

    Invoice Items

    LDN-Micro - V.YUR.MOM (01/09/2026 - 02/08/2026) $5.00USD

    Sub Total: $5.00USD
    Credit: $5.00USD
    Total: $0.00USD

    Then why illegally charge my card?

    Sara, no need to drag this any further. File a chargeback. State that this transaction was not authorized.

    Show them the invoice as proof of payment.

    Then let whatever the fuck Velox guy's name is to explain the bank or payment processor that the credit on your account was supposed to be from the previous company owner and now he bought the company and those credits doesnt count. Aka, a long bullshit that the payment processor won't care.

    Bonus parts: It's new Velox guy's dude stripe, which will take the hit. Also he will have to pay the chargeback fee just for that 5 bucks transaction.

    Even if he gives you a proper explanation, apologizes or whatever no one should be customer of that new velox dude.

    You do realize he literally posted screenshots of him using the service on here right and bragging how fast and good it was.

    Stripe authorization is inside and separate so he literally clicked accept order for the charge on their site, not ours. This is how payment processing works. If he was able to apply the credit he wouldn't need to put a credit card number in. He literally did this yesterday and we denied it.

    I'm pretty sure I remember what she said yesterday, and her version of the events was somewhat different. And more coherent.

  • I've been following for 102 pages and the amount of contradictions posted by Eric makes my head spin.

    My Fremont server was unavailable for hours (not down! nullrouted is not down! /j) but it's been up since then. I'm glad I have backups going for when Eric finally cracks.

    At no point have I felt reassured that my service will remain through end of my term. Eric's the new owner, but not the new owner, and through the goodness of his heart he'll keep services alive for his non-customers, but his feelings get hurt and retaliates by deleting accounts.

    If I were an enterprise customer of Eric/Velox/Benthost/whatever he wants to call it today, if I saw this thread I'd be pulling my services. His behavior is inexcusable.

    If I bought a business as-is, I assume responsibility for everything that came with it. I don't buy the building, and shove all the occupants into a corner saying "oh those are the ex-owner's tenants and they can stay here for free for now because my heart is good, but if they complain they gotta go"

    And lol, a 12 million dollar expansion but $1000 to ISP for a DDOS is too much....

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @jsg said:

    @forest said:

    @jsg said:
    How many humans do you know who accept mud-slinging, insults, and the like as acceptable criticism without not caring a rat's ass? An option most providers simply don't have if they want to sell anything here. I guess your list won't be long.

    "Eric should have ... Eric must be held to a higher standard".

    Kindly keep in mind that (a) criticism has a definition. Slinging mud at someone for example is not criticism just because the mud-slinger calls it 'criticism'. And (b) what can be expected is that constructive criticism is taken rationally and reasonably - but much of what I saw here definitely was not constructive criticism.

    "We all basically more or less nice and right." "Eric should not have ... plus Eric bad"

    Besides very few here recognizably wrote without (more than mild) emotions, Eric actually largely being one of them.
    So I wonder how you came to the - IMO wrong - conclusion that Eric has poor self-control. He in fact rationally explained how he came to the conclusion to terminate many/most/(hopefully not) all VPS. If you want to spot and talk persons here who actually and clearly have poor self-control there are plenty ...

    At first he was very calm, but he began to threaten people and flex his immunity

    Pardon me but that's emotion based, "the majority is right!", and, I'll put it very politely, perception based. I did not see him threatening us, I just saw someone pointing at an option. And he does have that option. Similarly it seems he does have the immunity you mentioned because - now pay attention! - his deal with Lewis seems to have been that Lewis can keep the payments, or in other words that Eric hosts us basically for free. And he clearly said that it wasn't about the money for him.
    But that of course also means that eventual charge backs will hit Lewis and not Eric.

    Btw, just assume for a moment that one of the problems with that deal (for Eric) was that he needed to somehow filter out a significant portion of unattractive deals and to get that done easily (not much effort) and as early as possible. Looking at Eric's behaviour with that in mind a lot makes sense.
    And well noted it is Eric's right to filter. It may not seem nice but it's his right and it's done often and by many.

    To provide just one example: a user here announced multiple times that he is "out of this thread" ... only to return soon after.

    Aside from the fact that Eric did that as well, this isn't about the users in this thread, anyway. This is about Eric and VeloxMedia.

    No! It is neither, it is about what really happened and about understanding. At least in my eyes.

    Also: I asked a question - and you completely ignored it.

    And finally, the way many of you played it made "us" lose and Eric "win", at least largely. The two main reasons IMO:

    • many/most of you are based on "Eric needs us to be successful, after all, we are customers!"
    • many/most of you are based on "we will fight and we will win!"

    Well, "we" lost the fight. You lost it even though you seem to have an admin on your side and even if @VeloxMedia would lose their tag. Because you acted like a mindless herd (my intention is not to insult anyone!) and because you fought standing on a rug that didn't even need to be pulled away; it simply wasn't even existing to a large degree.
    And Eric at least to a large degree won!

    Why? Because, from what I see, he did very quickly learn how you tick and how you fight. Most of you however did not and still don't understand how Eric ticks, who is the strong one and who is the weak one. Most of you simply acted like a mindless herd without a plan, without even understanding whom you considered the foe, basically just scratching an itch and relying half on numbers (as in "many against one") and half on superstition.

    And you still talk about why he is "wrong", "behaving badly", etc!

    This is all absolutely right. I'll say it's not about winning or losing. It's we don't have any responsibility to Lewis or his clients at all and we keep stating this over and over.

    This circus on LET caused a ton of unnecessary drama and work for us and caused a huge network attack on you. It caused a datacenter to pay a ton in ddos protections and lose a bunch of money they shouldn't have had to pay. Everyone keeps losing from this for no reason.

    All we've done is worked to keep the systems online and people happy. We had every intention on keeping their systems on until renewal and working on a renewal price structure that was fair.

    We have zero obligation to do any of this and obviously it isn't helping so we're going to give the option to purchase services at a monthly fee to become customers and those who don't want to be customers will be terminated. This solves the issue for good and ends the conversation.

    Because LET still hasn't restored our tag and hasn't properly responded to why it's suspended or the proper steps to restore we will not be offering services here or promos. We will be supporting all other sites with major deals.

    Thanked by 1jsg
  • @VeloxMedia said:

    @barbaros said:
    @VeloxMedia I doubt, you have more than 50 IQ in total. Maybe your 'whole' company has 100 IQ or something.

    You were meant to do 2 things:

    1-) Announce people that you are the new owner of the company, officially, to all clients via email.

    2-) Spend whole month, with your colleagues or whatever and list every single server and deal that is direct deadpool deal. Make a whole list, take your time.

    Send an email, tell people that you will cancel their server in 30 days and refund them the remaining amount. Or they can switch to a newer plan with proper charge.

    Naturally, you will say that 'but I don't want to foot the bill for refunding for all these people' and you are right. Thats what proves that you are 50 IQ guy, buying a company without checking all the customers and deals and seeing if it would actually make you earn any money or lose more money.

    You are just trying to evade this part as saying, 'you were not my customers you were previous owner's customer'. Which no one cares.

    At least hire some people that knows what they are doing.

    Also to the other people in this thread, you are an idiot if you still keep your servers active and think all will be fine with this provider. Because apparently, it wont.

    Or we're incredibly smart and didn't buy the company or any of its liabilities. All those remain with the previous owner like we constantly keep stating. Because we have proper legal counsel and understand the laws.

    Why isn't this a smart move?

    I am not a lawyer (IANAL) but here I go, I talk about it:

    There wasn't any company previously, it was a sole proprietorship and in cases like this, there have to be notarization (or so I saw written around the 40-ith page, I didnt read the 40 pages in the middle, this drama is way too streched)

    You didn't provide the notarization or any mechanism and I would constitute that the govt has laws in place against people switching hands and the liability magically disappearing.

    You have changed veloxmedia's payment processing to you and someone mentioned here long ago that this is all it takes and the liabilities are with you

    You have the liabilities, you will be sued.

    Also to be honest, I have said this multiple times but why would you accept the deal of buying velox media in the first place, did you not know that it was all unsustainable, bro lewis even mentioned it in his reddit post that its unprofitable.

    You now want to seek profit in short term and cut servers effectively dead pooling but you didnt read the law or (did you even consult a lawyer?) about the transaction. I think you are in some serious legal trouble.

  • ralfralf Member
    edited January 9

    @whynotlearn said:
    Ralf are you a lawyer? You mentioned the 1500$ as your day job,

    If ralf you are a lawyer or know law, velox should probably hear to you about it and fix its issues instead of calling thread entertaining and literally taking let users vps's away banning them and the whole controversial actions its taking. They all seem immature and one of the core arguments which sank its boat

    Can you also tell me what do you mean by the 2% fine, I may have missed something in the middle about the fine, but I'd appreciate if you could repeat that if possible, thanks buddy

    That's the minimum fine imposed by the ICO for GDPR violations, 2% of worldwide income. Should be quite juicy as Eric acquired the PII 2 days before the formation of Veloxmedia LLC when he was working on behalf of Benthost LLC.

    I may have misjudged the size of Benthost LLC as I'm assuming it's small. If the company is signficantly larger, the fine increases to 4% of worldwide income.

    Thanked by 2Saragoldfarb tentor
  • @serycodes said:
    I've been following for 102 pages and the amount of contradictions posted by Eric makes my head spin.

    My Fremont server was unavailable for hours (not down! nullrouted is not down! /j) but it's been up since then. I'm glad I have backups going for when Eric finally cracks.

    At no point have I felt reassured that my service will remain through end of my term. Eric's the new owner, but not the new owner, and through the goodness of his heart he'll keep services alive for his non-customers, but his feelings get hurt and retaliates by deleting accounts.

    If I were an enterprise customer of Eric/Velox/Benthost/whatever he wants to call it today, if I saw this thread I'd be pulling my services. His behavior is inexcusable.

    If I bought a business as-is, I assume responsibility for everything that came with it. I don't buy the building, and shove all the occupants into a corner saying "oh those are the ex-owner's tenants and they can stay here for free for now because my heart is good, but if they complain they gotta go"

    And lol, a 12 million dollar expansion but $1000 to ISP for a DDOS is too much....

    I think I could have done a much better job at this... This is beyond amateur hour... This is intentional incompetence.

  • @MaxTakeba said:

    @ralf said:

    @MaxTakeba said:

    @tfgp99 said:

    @MaxTakeba said:

    @JasonM said:

    @ralf said: The real red flag is Eric requiring users to identify themselves to help if they chargeback to Lewis. This would never to required if he had a legitimate access to the stripe account, because he would be informed of which transaction it was and have all the relevant transaction details available, because that is required in order to provide the evidence pack when challenging a dispute.

    A secondary issue is that because Eric claims these are not his customers and is not working on behalf of Lewis to provide the service, legally he shouldn't even have any of the the PII in the WMHCS database.

    Its now time to ban veloxmedia's account here.

    Tried that by flagging this thread multiple times at each point where he gave up and made it very clear he was threating to rug pull.
    Didn't work. All we got was a lousy "verbal warning" which by the way was weak.... Your unfortunate reminder it took AN UNNECCESARILY amount of time, effort, constant evading, constant pushing the straw to get @Calin nuked.

    Not necessarily, I believe staff is already watching every move in here. Most active thread.

    Sure, but I've called out this lack of silence before and lack of action in the past with Calin. Can't be repeated again... yet it's obvious what the outcome was when the VeloxMedia account started to crash out. And we are repeating it again...

    One could argue there's more evidence... fine... at least tell me if my reports are actually being acknowledged or not as right now this silence is getting old.

    Yeah, I hope this thread continues to remain available for a long time, as it is useful evidence documenting his admissions of breaking multiple laws. It might not be needed, but will definitely be useful when I report Veloxmedia to ICO in 2 weeks time.

    He's also documented accessing Lewis' private email without permission, but only Lewis can take action on that.

    He's also documented misusing the fraud reporting tools in Stripe against users, not because of an actual fraud, but solely with the intention of causing them harm.

    I did actually speak to someone who has a little bit more knowledge then I do and I would suggest filing those now.

    The best time is now.
    The next best time is today.

    Since admission is already there, it's a little too late.


    https://www.gov.uk/data-protection/make-a-complaint
    https://commission.europa.eu/law/law-topic/data-protection/information-individuals_en

    Note, me and my amazing sister in the UK are not lawyers. We both could be utterly wrong.

    Shoutout to @MaxTakeba 's amazing sister in the UK!

    Thanked by 2MaxTakeba ralf
  • @default said:
    This drama passed 100 pages?! Wow! It might need a TL;DR presentation movie done by @raindog308 at this point.

    I will try to create a script in my free time which might be rare with just all the tldr and the comment number and create a html page just for this, sounds interesting idea. might tinker with it but I am happy if someone else wants to do this too.

    This situation feels so confusing to an outsider (I didnt buy any velox server) i cant imagine the people who bought velox must feel now. I am new to let but this feels like one of the most complicated/long threads with a recurring theme which isnt some giveaway or something.

    This whole situation just feels so complicated.

  • @VeloxMedia said: we're going to give the option to purchase services at a monthly fee to become customers and those who don't want to be customers will be terminated

    So the money everyone paid to Lewis is just gone?

  • x0x0xx0x0x Member

    @VeloxMedia said: Because LET still hasn't restored our tag and hasn't properly responded to why it's suspended or the proper steps to restore we will not be offering services here or promos. We will be supporting all other sites with major deals.

    Thank you LET staff. We don't want such providers here.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @default said:

    @default said:

    @VeloxMedia said:

    @default said:
    @VeloxMedia - if @Saragoldfarb ordered something from your website and paid for that service, does this make @Saragoldfarb your customer now or not?

    Yes they are our customer

    Great. If this is the case, it means he has all the rights and privileges and obligations of a customer, while you have all the rights and privileges and obligations of a provider. This means he paid with his money and you will provide your service as part of the deal set between you two as per your website. Am I correct?

    I still wish to know if in this case @Saragoldfarb is his customer because he paid. I wish to know if an account which paid at VeloxMedia.co.uk can therefore be defined as customer or not in @VeloxMedia view, and if therefore can enjoy the service or not as per the terms and deal established on their website.

    Information like this is highly important, not to generate confusion, because we are not his customers in his view. I wish to distinguish if payment offers any rights to enjoy services as per website terms and deals.

    Yes 100% haven't I answered this multiple times. When someone purchased services they become a customer of Velox Media inc and everything. All services and everything is perfectly fine, compliant and everything.

    We even responded on here to his post thanking him.

    As stated multiple times, any service purchased or renewed after 12/21 is a customer of ours. We have a bunch of them. We are reviewing some orders/renewals manually just to catch any crazy deals that might be stuck in the system as we are still cleaning things up.

    Thanked by 1default
  • @network said:

    @VeloxMedia said: we're going to give the option to purchase services at a monthly fee to become customers and those who don't want to be customers will be terminated

    So the money everyone paid to Lewis is just gone?

    This is the real question to many and was it you network who wrote this message in the start as well or was it someone else

    but someone else wrote the same message in the start asking them

    102 threads deep with massive confusion and we still dont know the answer

    eric please respond this as its important for every LET user who would've bought VeloxMedia. we want a simple yes/no answer.

    Thanked by 1ralf
  • usr123usr123 Member

    @VeloxMedia said:

    @Mainfrezzer said:

    @VeloxMedia said:

    @rpqu said:

    @VeloxMedia said:

    @Saragoldfarb said:
    Dear @VeloxMedia

    Could you look into order: This is a payment receipt for Invoice 36093 sent on Friday, January 9th, 2026

    Pretty please. You took both my money and account credit.

    Thank you.

    You do not have a credit with us but with Lewis.

    I don't understand

    Obviously. This has been a reoccurring theme on here.

    Not sure how complicated it is to explain anything done before 12/21 was with lewis anything after is with us.

    Im loving the show, honestly.

    So for my personal amusement, you bought a "company", as you clearly didnt buy just assets, pretend youre not obligated to take over any liabilities and that those are seperate, yet you dare to charge someone on payment details they have not provided to you? Fucking gold. I honestly am impressed by that world you fabricated yourself

    None of this is true. Where are you getting this info? You're literally making it all up in your fabricated world.

    We didn't buy a company, lewis still has the "company" and all the obligations. Just because I have a name doesn't mean I have a company or the liabilities.

    He provided the credit details and purchased the service brand new.

    I have only skimmed the last 100 pages, but if you just bought the name, then all these people with services should still be with the old host / provider, since you didn't buy their servers. The only people who would have an account with you and a service with you are people who placed an order AFTER you bought the name.

    Sounds like you bought more than a name!

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @ralf said:

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:

    @NotFoundException said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @VeloxMedia said:

    @Saragoldfarb said:

    Yes, they just took my money.

    Yes. Thank you.

    Also please ensure you're GDPR compliant as you took our PII data along with all our members when you scraped our discord and placed this on your "company" server without our permission. We will be filing a formal complaint

    Oh, by the way, it's on a server with Lewis if that makes the complaint easier.

    It doesn't. Again please state how you are GDPR compliant and obtained my PII along with our customers who are on here's data and are protecting their rights. Because you just posted it all publicly online for everyone to see which is a massive GDPR violation.

    Again, days and days of people attacking me here and yet not a single person calling you out on this. Such a double standard.

    Why is everyone else quiet on this? Is this not a violation or is it? @rpqu

    Why are you still posting, after saying, that you will quit LET and delete everything multiple times. Why can’t you commit to anything? Were you drunk too much last night at the party you posted about on DC and now trying to correct it?

    First off I don't drink.

    Second we are still deleting LET accounts, haven't changed that. We'll likely give them the option to purchase service for a few $ a month if they want to continue based on feedback from customers. This way it isn't an exit scam and they can become customers. Meanwhile we're just deleting any customers who complain or cause issues as we find them. We're not in any rush.

    You kind of are. You have 13 days before I report you to ICO for obtaining PII data illegally and then deliberately violating the GDPR regulations, despite confirming to ICO that you would process data responsibly.

    You should. Are you going to do the same with @Saragoldfarb or am I just singled out?

    Just @VeloxMedia at this time, correct.

    I don't use discord so I have no way of gathering enough data to verify your claims, so perhaps you should complain about her if you think you'd be better placed to make the case. If you'd like me to support you, again my day rate is a very reasonable $1500.

    Why aren't you concerned about @Saragoldfarb posting GDPR data publicly with multiple links in this thread full of people's PII on here?

    Isn't this a massive breach?

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