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All of this has happened before, and it will happen again.
History always repeats itself because we never learn, until our bitter end.
That is sad. I am torn between feeling pity for Eric for having poor self-control and insufficient emotional maturity to handle criticism, and wanting to ask if anyone knows of some actively-monitored sinkhole IPs just to curl from my server in spite.
You're frustrated, He's frustrated.
But, that alone isn't credible excuse for or any future misconduct, especially in online forum where one could temporarily walkaway from the conversation, regain composure, then reenter to represent themself. Realistically, not all people could represent themself, just like not all adult has the capacity of an adult.
I absolutely agree. Goaded or not, Eric has no excuses for his behavior whatsoever. He was supposed to behave professionally, and I kept rooting for him to log out and take a breather, but he never did.
I just wanna point out. I said this multiple times to go away, sort your shit out, come back with a introduction, a plan and what the next 12 months were gonna look like.
Did not happen.
bro this is all going exactly as planned, don't fall for the bullshit.
Quite a few people tried to help him. I even tried to give him advice, multiple times, that I know would have helped him. I feel for him and know he must be really bothered by this, but if he's the networking and billing guy and can't handle the heat of criticism, he should have hired someone to do that for him. It would have been the safest investment he could possibly have made.
Personally and professionally speaking.
Do not feel any emotion. It was their own undoing.
Don't mistake pity for willingness to forgive and forget.
Even if it's intentional, that only points to an antisocial mental illness. He can't be a very happy guy, and his actions here surely hurt him. Like MaxTakeba said, it was his own undoing.
Man has their pride, and it's hard to let go. The longer it's, the harder it gets.
But, it doesn't make any sense to keep delaying tangible plan for those who's affected by the infra acquisition, despite they had declared business expansion.
How many humans do you know who accept mud-slinging, insults, and the like as acceptable criticism without not caring a rat's ass? An option most providers simply don't have if they want to sell anything here. I guess your list won't be long.
Kindly keep in mind that (a) criticism has a definition. Slinging mud at someone for example is not criticism just because the mud-slinger calls it 'criticism'. And (b) what can be expected is that constructive criticism is taken rationally and reasonably - but much of what I saw here definitely was not constructive criticism.
Besides very few here recognizably wrote without (more than mild) emotions, Eric actually largely being one of them.
So I wonder how you came to the - IMO wrong - conclusion that Eric has poor self-control. He in fact rationally explained how he came to the conclusion to terminate many/most/(hopefully not) all VPS. If you want to spot and talk persons here who actually and clearly have poor self-control there are plenty ...
To provide just one example: a user here announced multiple times that he is "out of this thread" ... only to return soon after.
Uh, Eric?
yeah.. its VeloxMedia's exit scam with a new strategy. Asking customer to chargeback first, then requesting them to send VeloxMedia an email, and then marking them as fraud with Stripe and PayPal. If use has purchased services from Lewis the former owner, its totally illegal for Eric/Velox Media, LLC/Velox Media, Inc/VeloxMedia.co.uk to undertake such kind of fraud. I've took screenshots from this thread and already notified PayPal about it.
Now that Velox Media will be deleting servers of all LET users and former owner Lewis' customers let him do so. That will be another fraud by Velox Media.
Since LET posts rank high in search engines when someone searches about "Velox Media" in future before placing the order and getting accounts terminated by Velox Media on-going and future scams.. let me add some keywords that will bring their future leads to check out this entire "scam" and unprofessional web hosting provider they're gonna deal with. Here are those words. Hope future customers read this thread befor buying from velox media.
also saved this page as an archive: https://web.archive.org/web/20260109041231/https://lowendtalk.com/discussion/213040/velox-media-under-new-management/p94
and here: https://archive.is/eg7EQ google mostly indexes archive.is pages. so this will be on page 1 when somebody searches anything about veloxmedia in future.
Whether or not he agrees, he should have behaved without threats. Even if the entire community was in the wrong, he must be held to a higher standard.
There was a mix of constructive criticism, non-constructive and harsh but still valid criticism, and random conspiracy-theory shit-flinging. No matter what he received, he should not have let his behavior out the way he did. If he was overwhelmed, he should have taken a break.
At first he was very calm, but he began to threaten people and flex his immunity to consequences and things rapidly went downhill until he decided to screw over everyone in anger, despite promising earlier in this very thread that he would not do that and showing us all that his word is meaningless.
Aside from the fact that Eric did that as well, this isn't about the users in this thread, anyway. This is about Eric and VeloxMedia. Whether every user here was perfectly behaved, calm, and rational or insane and out for blood, it's on Eric to either tolerate it, or take a breather before he gets so overwhelmed that he acts out. But no matter what he does, he should behave professionally.
I was one of the few people here that was originally on his side. I saw him as someone completely new to this kind of community who was panicking and trying to get a hold on what he just got himself into, while simultaneously rushing to figure out the billing system and mitigate DDoS attacks during Christmas, all the while being hounded. At first, I gave him the benefit of the doubt, understanding that everyone has bad days sometimes and say things they regret, especially when under pressure. But he never turned it around. Instead, he doubled down and made everything worse.
Well, sorry for being so direct, but... congratulations. You got to where he wanted: to the point where he got himself (on his own point of view) a justification to drop all ultra low-cost unsustainable plans from LET the previous owner had did.
I can also assume very much that Velox possibly delayed the new plan and started answering in this way also to give an impulse to this course of action. Unfortunately.
Answering a previous question Velox has left unanswered, because I know the answer for that: he's being able to mark customers as fraud at bank/gateway level despite the account being Lewis's because Stripe and PayPal can create sub-users and have specific account management permissions, including access to refunds. He has a sub-user just for that, allowed by Lewis.
Which does mean that yes, he also has access to several user data at the payment gateway level as well. Not only on WHMCS. And can very easily justify a transaction as fraudulent if e.g. data at the gateway doesn't check out with the data voluntarily provided by the customer.
And since he continues to have transactions, and is apparently linked to a different Stripe account, any chargebacks or attempts will pretty much get to Lewis, not the new owner. Therefore, any attempts to chargeback are pointless (for the new owner).
Unfortunately, he's also claiming he's going to drop all LET plans, even the ones that are not so crazy.
Understood that wrong, clearly... okay, that's not nice. At all.
The 7-10 GBP plans are not that impossible to sustain...
>
The chargeback justification came from Eric's statement on Lewis "gone with money/contract" which points to exit-scam, which is I believe, a crime beside other regulatory abnormalities when running as sole trader.
If he has such sub-accounts, there's no reason for him to not offer a refund. Instead of customer initiating the chargeback, even with similar circumstances where the customer intend to cut their own loss instead of staying with the brand.
If he intends to drop all LET users. He could just give grace period for the customer to transfer out all the services.
That's, if we accept the premise that Lewis hadn't transferred the fund and liabilities to benthost. If he had, the chargeback by users are fraudulent because the service is running and Benthost cq Velox Media of ohio is the successor of existing contract.
I really don't think it's an exit scam. It has none of the hallmarks of one. While there may be fraud going on, an exit scammer isn't going to formally register their company or continue to answer tickets and maintain and expand services. I think this is an instance of trying to read too much into the situation. It doesn't need to be an exit scam to be just as bad, if not worse.
Eric implies Lewis did
Oh, yes. I was thinking about the oft-repeated accusations here that Eric is pulling an exit scam. I do see how it's possible that Lewis did that, scamming everyone in the process.
The accusation of Eric is pulling an exit scam is based on assumption Eric is Lewis or someone who did on Lewis behalf, transferring the liabilities to another entity, as Lewis defaulting as sole trader would result in liquidation of his personal assets. By, prolonging the service, the period for purchase protection expires. How to invalidate this assumption? IYKYK
Answering ticket, expanding service isn't a good indicator, as Lewis did BAU here, 5 days before he posted that to reddit, seeking buyer.
the most un-digestable thing is how come Lewis got a buyer (that too from reddit) to buy his hosting company veloxmedia just in 5 days? Are business buy-out deals done so fast in real-world?? I still suspect Lewis and Eric is the same person.
He said multiple times that he doesn't have any access to payment gateways
@VeloxMedia when is the next totally legit, definitely-not-a-scam host launching? I am overdue for another $7/year 32GB RAM deal. Maybe run a poll so we can help pick the name before it disappears.
Please let us know how to do that.
It's acquisition speedrun any%