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Velox media under new management

18283858788184

Comments

  • tfgp99tfgp99 Member

    @VeloxMedia said:

    @Saragoldfarb said:

    @ralf said:

    @ralf said:

    @plumberg said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

    Good going.

    @angstrom @DP
    This is worth taking note of when he asks for his tag to be re-instated.

    Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

    So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

    Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

    Wanna take bets on how much we'll continue to sell and grow?

    Ok, flagged. You should have received a warning after this behaviour.

    Thanked by 1Saragoldfarb
  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @network said:

    @VeloxMedia said:

    @network said:

    @VeloxMedia said:

    @network said:

    @VeloxMedia said: submit the client as fraud

    What do you mean by this? submit where?

    Any vendor can submit a transactionID as fraudulent, even if it's not theirs using the API. It satisfies our obligations as a partner

    But how do you know when the chargeback takes place?

    We can query the transaction IDs against their API. But it takes time for them to update statuses.

    It was a bigger pain but now we built a tool that does it automatically and will continue forever.

    That's what I was trying to ask, can any vendor query transaction id of any other vendor?

    Yes as long as they have the transactionID. They only get one of a few statuses so we can't tell what happens or anything just that it's not valid anymore. Everything works based on these transactionID so it's secure and we don't need PCI

  • x0x0xx0x0x Member

    @VeloxMedia said:

    @Saragoldfarb said:

    @ralf said:

    @ralf said:

    @plumberg said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

    Good going.

    @angstrom @DP
    This is worth taking note of when he asks for his tag to be re-instated.

    Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

    So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

    Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

    Wanna take bets on how much we'll continue to sell and grow?

    Nobody cares. Wherever you sell and grow is none of our concern, because it's unlikely to be here :)

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tfgp99 said:

    @VeloxMedia said: $4 client. Are you seriously causing all this drama over $4?

    Money is still money, i've seen judgments just for 1 measly cent.

    @VeloxMedia said: You keep giving more reason why we should just delete all these low paying customers now and not deal with this

    For sure, not dealing with the reality of your business. Even if you delete them all, for sure you'll have the double or triple of complaints and for sure an active court process.

    No because it's not our responsibility to maintain Lewis's customers. If you want I can show you and suspend or delete your account. Then you can show me how it's an issue for me

    Thanked by 1cdn99
  • @VeloxMedia said:

    @default said:

    @VeloxMedia said:
    You didn't answer my simple question. I'll state it again, Please provide the legal agreement you had with Lewis's company concerning your data and that he wasn't allowed to transfer it to anyone or give anyone access to it.

    The legal agreement is in payment. I paid for a service. This is the contract.

    None of what you said is true. There is literally infinite ways on how a deal can be done.

    Please enlighten us on what was in the deal. That way we may know what legal rights we have and with regards to whom. So far you failed to send an email message of notification with regards to this deal.

    But to your point. I didn't take money from you,

    I don't care.

    Lewis did so your agreement is with him not us. Lewis was a sole trader and no affiliation with velox media inc.

    This is where I do care. You have keys to the kingdom, therefore you're the king and you're responsible for customers and data. You can't have my data and say you're not responsible.

    Velox Media inc is registered with the ICO and we take data privacy seriously. Any data we have is protected by all US and UK/EU/GDPR data privacy regulations. Any requests will be followed and complied with properly. If we possibly have your data, file a ticket and we'll delete it.

    But you bought a brand. It is yours, with all the responsibilities included. You can't say you offer something for free, when you bought something we have paid for: services and contracts.

    Any data provided to Lewis was under his protections and under his data privacy agreement you had with him. Refer to your agreement with him about your rights and if any issues or concerns file a complaint against him with the proper agencies. If you feel we have your data in error then file a complaint against him.

    Nope. You have the keys now. You're in charge. The concerns are no longer with Lewis, but with you.

    We do not have an agreement with you unless you've bought services from Velox Media inc which was established 12/21/2025. Anything prior had nothing to do with us. It's that simple. We have no obligation to anything prior to that date.

    You do have agreement nd obligations towards me. You obtained me and my services when you bought a brand with its business and domain, a brand named Velox Media from UK - I don't know if you remember. You have me and many others as customers; you even migrated the data recently - hopefully you remember this too.

    I keep having to rehash this same exact thing over and over.

    Yes, indeed you do. You keep forgetting stuff. I know, it's a circus here.

    @default said:

    @VeloxMedia said:
    You didn't answer my simple question. I'll state it again, Please provide the legal agreement you had with Lewis's company concerning your data and that he wasn't allowed to transfer it to anyone or give anyone access to it.

    The legal agreement is in payment. I paid for a service. This is the contract.

    None of what you said is true. There is literally infinite ways on how a deal can be done.

    Please enlighten us on what was in the deal. That way we may know what legal rights we have and with regards to whom. So far you failed to send an email message of notification with regards to this deal.

    But to your point. I didn't take money from you,

    I don't care.

    Lewis did so your agreement is with him not us. Lewis was a sole trader and no affiliation with velox media inc.

    This is where I do care. You have keys to the kingdom, therefore you're the king and you're responsible for customers and data. You can't have my data and say you're not responsible.

    Velox Media inc is registered with the ICO and we take data privacy seriously. Any data we have is protected by all US and UK/EU/GDPR data privacy regulations. Any requests will be followed and complied with properly. If we possibly have your data, file a ticket and we'll delete it.

    But you bought a brand. It is yours, with all the responsibilities included. You can't say you offer something for free, when you bought something we have paid for: services and contracts.

    Any data provided to Lewis was under his protections and under his data privacy agreement you had with him. Refer to your agreement with him about your rights and if any issues or concerns file a complaint against him with the proper agencies. If you feel we have your data in error then file a complaint against him.

    Nope. You have the keys now. You're in charge. The concerns are no longer with Lewis, but with you.

    We do not have an agreement with you unless you've bought services from Velox Media inc which was established 12/21/2025. Anything prior had nothing to do with us. It's that simple. We have no obligation to anything prior to that date.

    You do have agreement nd obligations towards me. You obtained me and my services when you bought a brand with its business and domain, a brand named Velox Media from UK - I don't know if you remember. You have me and many others as customers; you even migrated the data recently - hopefully you remember this too.

    I keep having to rehash this same exact thing over and over.

    Yes, indeed you do. You keep forgetting stuff. I know, it's a circus here.

    None of this is how laws work. I've stated again and again the important details of the deal.

    Your agreement is with Lewis. Period end of story. He is gone and we have all the services. If you have a concern with your data then send us a ticket and we'll delete it. If you have a concern with your money then file a chargeback or lawsuit against lewis.

    We have zero responsibility to store your data or run your services. We do have a responsibility to protect data privacy we have and abide with government regulations, as well as partner agreements like with payment providers and ensuring we aren't complicit in fraud.

    It's that simple.

    We have every intention of retaining services for users solely because it's good business and what's right. It also costs us basically nothing to host all your data compared to everything else we do so we don't care.

    The number of times that you contradict yourself make you completely unbelievable

    Thanked by 1Saragoldfarb
  • tfgp99tfgp99 Member

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said: $4 client. Are you seriously causing all this drama over $4?

    Money is still money, i've seen judgments just for 1 measly cent.

    @VeloxMedia said: You keep giving more reason why we should just delete all these low paying customers now and not deal with this

    For sure, not dealing with the reality of your business. Even if you delete them all, for sure you'll have the double or triple of complaints and for sure an active court process.

    No because it's not our responsibility to maintain Lewis's customers. If you want I can show you and suspend or delete your account. Then you can show me how it's an issue for me

    Repeating it again:

    @tfgp99 said: Every costumer, former customer and new customer will be a number. You should had 0. This is not the way to treat a customer. And after all, remember that customer is always right, even when it isn't.

    Thanked by 1Saragoldfarb
  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tfgp99 said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @ralf said:

    @ralf said:

    @plumberg said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

    Good going.

    @angstrom @DP
    This is worth taking note of when he asks for his tag to be re-instated.

    Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

    So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

    Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

    Wanna take bets on how much we'll continue to sell and grow?

    Ok, flagged. You should have received a warning after this behaviour.

    Not a single warning at all. I'm betting we'll get our provider status back before anything.

    Thanked by 1Saragoldfarb
  • xvpsxvps Member

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    How can you report the client for fraud while simultaneously claiming the payment was made to another company and then disputed?

    Isn’t that itself a fraudulent fraud claim?

    Thanked by 2ralf Saragoldfarb
  • @NotFoundException said:

    @VeloxMedia said:

    @NotFoundException said:
    @VeloxMedia So why can I login into an login/account, that I told Lewis to delete, and it's doesn't allow me to reach out to you in any way. Every page is restricted, cause it's only the login left and no account, but still includes my first and last name?

    Explain how I can request a account deletion, shouldn't there be a way, if you are 100% compliant to GDPR?

    So lewis didn't honor your GDPR request? Yes submit a request. Even guests can submit requests with our ticketing system.

    Again this shows how different things are from before and now.

    Just to confirm you are in the EU/UK correct?

    And how, when I click on "Open Ticket" it shows the following? And yes, i'm a EU citizen

    No accounts found.
    
    To create a new account, you will need to place a new order.
    

    Found a way, only worked while not being logged in

  • tfgp99tfgp99 Member

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @ralf said:

    @ralf said:

    @plumberg said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

    Good going.

    @angstrom @DP
    This is worth taking note of when he asks for his tag to be re-instated.

    Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

    So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

    Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

    Wanna take bets on how much we'll continue to sell and grow?

    Ok, flagged. You should have received a warning after this behaviour.

    Not a single warning at all. I'm betting we'll get our provider status back before anything.

    No worries, keep dreaming on it. Only those who refuse to see are truly blind.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @x0x0x said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @ralf said:

    @ralf said:

    @plumberg said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

    Good going.

    @angstrom @DP
    This is worth taking note of when he asks for his tag to be re-instated.

    Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

    So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

    Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

    Wanna take bets on how much we'll continue to sell and grow?

    Nobody cares. Wherever you sell and grow is none of our concern, because it's unlikely to be here :)

    Correct were not focused on selling here. We're open to selling on here too so guess we'll see.

    Obviously our account is still active here

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tfgp99 said:

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said: $4 client. Are you seriously causing all this drama over $4?

    Money is still money, i've seen judgments just for 1 measly cent.

    @VeloxMedia said: You keep giving more reason why we should just delete all these low paying customers now and not deal with this

    For sure, not dealing with the reality of your business. Even if you delete them all, for sure you'll have the double or triple of complaints and for sure an active court process.

    No because it's not our responsibility to maintain Lewis's customers. If you want I can show you and suspend or delete your account. Then you can show me how it's an issue for me

    Repeating it again:

    @tfgp99 said: Every costumer, former customer and new customer will be a number. You should had 0. This is not the way to treat a customer. And after all, remember that customer is always right, even when it isn't.

    You're not a customer of ours. Again, would you like us to delete your account? Then you can seek recourse as you want? Id suggest a chargeback to start

  • tfgp99tfgp99 Member

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said: $4 client. Are you seriously causing all this drama over $4?

    Money is still money, i've seen judgments just for 1 measly cent.

    @VeloxMedia said: You keep giving more reason why we should just delete all these low paying customers now and not deal with this

    For sure, not dealing with the reality of your business. Even if you delete them all, for sure you'll have the double or triple of complaints and for sure an active court process.

    No because it's not our responsibility to maintain Lewis's customers. If you want I can show you and suspend or delete your account. Then you can show me how it's an issue for me

    Repeating it again:

    @tfgp99 said: Every costumer, former customer and new customer will be a number. You should had 0. This is not the way to treat a customer. And after all, remember that customer is always right, even when it isn't.

    You're not a customer of ours. Again, would you like us to delete your account? Then you can seek recourse as you want? Id suggest a chargeback to start

    No, you're not deleting any evidence of your crime. My refund request has been done before Eric showed up.

  • tfgp99tfgp99 Member

    Moreover, there is increasing evidences of when you want to get rid of serious law problems.

    Thanked by 1Saragoldfarb
  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @xvps said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    How can you report the client for fraud while simultaneously claiming the payment was made to another company and then disputed?

    Isn’t that itself a fraudulent fraud claim?

    No it's required by our terms with the payment vendor. We're reporting this as "hey we believe this to be fraud, you need to investigate". And they do. Again this isn't criminal but civil so they can close accounts and freeze things or whatever. Just cause issues when it's not necessary.

    You should read your terms and conditions of your credit card and PayPal and stripe. This is between you and them

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tfgp99 said:

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @ralf said:

    @ralf said:

    @plumberg said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

    Good going.

    @angstrom @DP
    This is worth taking note of when he asks for his tag to be re-instated.

    Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

    So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

    Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

    Wanna take bets on how much we'll continue to sell and grow?

    Ok, flagged. You should have received a warning after this behaviour.

    Not a single warning at all. I'm betting we'll get our provider status back before anything.

    No worries, keep dreaming on it. Only those who refuse to see are truly blind.

    So what'll happen if we get our status back?

  • ralfralf Member

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said: $4 client. Are you seriously causing all this drama over $4?

    Money is still money, i've seen judgments just for 1 measly cent.

    @VeloxMedia said: You keep giving more reason why we should just delete all these low paying customers now and not deal with this

    For sure, not dealing with the reality of your business. Even if you delete them all, for sure you'll have the double or triple of complaints and for sure an active court process.

    No because it's not our responsibility to maintain Lewis's customers. If you want I can show you and suspend or delete your account. Then you can show me how it's an issue for me

    This is exactly the kind of statement that can be used as evidence to support a successful chargeback case.

  • ralfralf Member

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @ralf said:

    @ralf said:

    @plumberg said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

    Good going.

    @angstrom @DP
    This is worth taking note of when he asks for his tag to be re-instated.

    Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

    So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

    Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

    Wanna take bets on how much we'll continue to sell and grow?

    Ok, flagged. You should have received a warning after this behaviour.

    Not a single warning at all. I'm betting we'll get our provider status back before anything.

    @jbiloh What's your opinion on this?

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @ralf said:

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said: $4 client. Are you seriously causing all this drama over $4?

    Money is still money, i've seen judgments just for 1 measly cent.

    @VeloxMedia said: You keep giving more reason why we should just delete all these low paying customers now and not deal with this

    For sure, not dealing with the reality of your business. Even if you delete them all, for sure you'll have the double or triple of complaints and for sure an active court process.

    No because it's not our responsibility to maintain Lewis's customers. If you want I can show you and suspend or delete your account. Then you can show me how it's an issue for me

    This is exactly the kind of statement that can be used as evidence to support a successful chargeback case.

    Perfect. Chargeback then. I've asked him to already

  • DPDP Administrator, The Domain Guy

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @ralf said:

    @ralf said:

    @plumberg said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

    Good going.

    @angstrom @DP
    This is worth taking note of when he asks for his tag to be re-instated.

    Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

    So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

    Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

    Wanna take bets on how much we'll continue to sell and grow?

    Ok, flagged. You should have received a warning after this behaviour.

    Not a single warning at all. I'm betting we'll get our provider status back before anything.

    Here, take this as a verbal warning.

    Given your repeated threats and mocking these users (and customers) about deleting "all these low paying customers" and other similar statements, your "we'll get our provider status back before anything" will not go well while I'm still here, fortunately.

    @jbiloh, FYI.

  • ralfralf Member

    @xvps said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    How can you report the client for fraud while simultaneously claiming the payment was made to another company and then disputed?

    Isn’t that itself a fraudulent fraud claim?

    Even more so when you've requested customers to chargeback and then flag them as fraud with an automated process that flags every chargeback as fraud.

  • @ralf said:

    @xvps said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    How can you report the client for fraud while simultaneously claiming the payment was made to another company and then disputed?

    Isn’t that itself a fraudulent fraud claim?

    Even more so when you've requested customers to chargeback and then flag them as fraud with an automated process that flags every chargeback as fraud.

    I'm sure Stripe is loving a brand new company with no sales of their own bulk submitting transactions of another company as fraud.

    Thanked by 3ralf tfgp99 Xrmaddness
  • tfgp99tfgp99 Member

    @network said:

    @ralf said:

    @xvps said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    How can you report the client for fraud while simultaneously claiming the payment was made to another company and then disputed?

    Isn’t that itself a fraudulent fraud claim?

    Even more so when you've requested customers to chargeback and then flag them as fraud with an automated process that flags every chargeback as fraud.

    I'm sure Stripe is loving a brand new company with no sales of their own bulk submitting transactions of another company as fraud.

    Only Stripe? Even Paypal will aligning with this.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @DP said:

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said:

    @Saragoldfarb said:

    @ralf said:

    @ralf said:

    @plumberg said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    So @VeloxMedia is intentionally marking customers as fraud without knowing the true reason why customer filed a dispute/ chargeback.

    Good going.

    @angstrom @DP
    This is worth taking note of when he asks for his tag to be re-instated.

    Also forgot to mention... Earlier in this thread multiple times, he urged customers / people he claims aren't his customers to request a chargeback if they were happy.

    So if he's asking people to chargeback, and then reporting them as fraud when they do so, knowing that it might cause them issues elsewhere, he definitely doesn't deserve his tag back.

    Once the full story unfolds... I doubt he'll ever sell anything again... Let's see who's gonna answer my SAR request.

    Wanna take bets on how much we'll continue to sell and grow?

    Ok, flagged. You should have received a warning after this behaviour.

    Not a single warning at all. I'm betting we'll get our provider status back before anything.

    Here, take this as a verbal warning.

    Given your repeated threats and mocking these users (and customers) about deleting "all these low paying customers" and other similar statements, your "we'll get our provider status back before anything" will not go well while I'm still here, fortunately.

    @jbiloh, FYI.

    Why is our status still suspended and what's required for it to be unsuspended? You sent a request this am and we responded with whatever was requested. What more is required?

  • tfgp99tfgp99 Member

    @VeloxMedia said: So what'll happen if we get our status back?

    I believe i don't need to reply this anymore.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @ralf said:

    @xvps said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    How can you report the client for fraud while simultaneously claiming the payment was made to another company and then disputed?

    Isn’t that itself a fraudulent fraud claim?

    Even more so when you've requested customers to chargeback and then flag them as fraud with an automated process that flags every chargeback as fraud.

    Not if they submit a ticket like we keep stating. Why is everything I say taken out of context

  • @VeloxMedia said:

    @alexanderras said:

    @AlteredParadox said:
    Guys are we going for 100 pages!?

    Don’t think we’ll need that many. VeloxMedia seem to be getting themselves into trouble.

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data. I'm not responsible for your data, Lewis is.

    Where are you seeing that any responsibility was transferred from lewis to me? What notification or agreement or anything did you receive saying this? Who specifically did you pay for the service. What does your credit card statement say? Who signed your agreement? These are what matter and none of this is with us.

    You are a data processor for Lewis given you currently hold that data. You are indeed responsible for that data.

    No it doesn't work that way.

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data. I'm not responsible for your data, Lewis is.

    Where are you seeing that any responsibility was transferred from lewis to me? What notification or agreement or anything did you receive saying this? Who specifically did you pay for the service. What does your credit card statement say? Who signed your agreement? These are what matter and none of this is with us.

    You are a data processor for Lewis given you currently hold that data. You are indeed responsible for that data.

    No it doesn't work that way.

    It very much does. I think you should consult your legal department - and maybe they need some outside counsel.

    We did and specialists in GDPR. Fully understand what's going on here. If you haven't noticed everything has been properly designed to protect us against liability and ensure we're holding the cards. This isn't our first rodeo.

    But it's important to remember the facts. We're a US company and it appears that Lewis wasn't GDPR compliant nor required to be or stated such. These aren't our customers but just data we have. Our GDPR compliance started 12/21/2025

    Wait you're saying you took responsibility on 21 December 2025. But you previously said that you didn't take responsibility for anything before 24 December 2025.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tfgp99 said:

    @network said:

    @ralf said:

    @xvps said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    How can you report the client for fraud while simultaneously claiming the payment was made to another company and then disputed?

    Isn’t that itself a fraudulent fraud claim?

    Even more so when you've requested customers to chargeback and then flag them as fraud with an automated process that flags every chargeback as fraud.

    I'm sure Stripe is loving a brand new company with no sales of their own bulk submitting transactions of another company as fraud.

    Only Stripe? Even Paypal will aligning with this.

    We sell 8 figures with both PayPal and Stripe a year. Both of these providers register companies under umbrellas so they're linked with some of our other companies. Trust me theres no issue

    Thanked by 1cdn99
  • tfgp99tfgp99 Member

    @VeloxMedia said:

    @tfgp99 said:

    @network said:

    @ralf said:

    @xvps said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    How can you report the client for fraud while simultaneously claiming the payment was made to another company and then disputed?

    Isn’t that itself a fraudulent fraud claim?

    Even more so when you've requested customers to chargeback and then flag them as fraud with an automated process that flags every chargeback as fraud.

    I'm sure Stripe is loving a brand new company with no sales of their own bulk submitting transactions of another company as fraud.

    Only Stripe? Even Paypal will aligning with this.

    We sell 8 figures with both PayPal and Stripe a year. Both of these providers register companies under umbrellas so they're linked with some of our other companies. Trust me theres no issue

    Shell companies for shady businesses, do you want to tell more evidences?

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tfgp99 said:

    @VeloxMedia said:

    @tfgp99 said:

    @network said:

    @ralf said:

    @xvps said:

    @VeloxMedia said:

    @fuqet said:
    I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?

    We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.

    It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.

    How can you report the client for fraud while simultaneously claiming the payment was made to another company and then disputed?

    Isn’t that itself a fraudulent fraud claim?

    Even more so when you've requested customers to chargeback and then flag them as fraud with an automated process that flags every chargeback as fraud.

    I'm sure Stripe is loving a brand new company with no sales of their own bulk submitting transactions of another company as fraud.

    Only Stripe? Even Paypal will aligning with this.

    We sell 8 figures with both PayPal and Stripe a year. Both of these providers register companies under umbrellas so they're linked with some of our other companies. Trust me theres no issue

    Shell companies for shady businesses, do you want to tell more evidences?

    Shell companies with a solid 20 year reputation well known by many.

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