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If she has account credit, the renew can be an option. If it can't even ask for a credit refund. Now I'm trying to realize how that happened. It is CC the preferred method? How CC is saved when you actually have an option to not save it.
Oh? So why do you have the veloxmedia.co.uk domain name, access to all the servers, a copy of the entire customer database, the ability to snoop on Lewis' private emails from stripe, etc?
Why did you say "Lewis is gone and just handed me the keys to everything." then?
Why did Lewis say:
It sure looks like a sale, even if the nominal fair value was $0 (the value of the brand and customers cancelling out the loss making deals) and he just handed it to you for free.
If it wasn't a sale, why are you continuing to pay out, even boasting about how you're going to buy new hardware just to support Lewis' customers who aren't giving you a penny (except, they already did, it was baked into the valuation of the business being worth $0), why knowingly break the law over it?
It literally makes no sense, unless either you are obligated to honour those contracts, or you are in cahoots with Lewis to drag this out past the chargeback period before shutting everything down.
Clowns are clowns
They succeed in one place (they think) but fail everywhere else
They have all her PII still though, and no business justification for keeping it.
@ralf i am the confused one, yeah
I slept in and I woke up to 10 more pages and it's only gotten worse...
Still no action from the LET staff I really don't know why we are letting this continue when everyone knows this is legally questionable and VeloxMedia admits to willingly holding data they didn't agree to yet continue to hold... Can't explain why either and still doesn't know how to PR or what they are doing.
I have a quick question. If someone issued a chargeback without informing Veloxmedia, would they still receive the service for free? How would the company find out about the chargeback if they don’t have access to the bank account used for the payment? Am I right?
They probably have access to the emails in some way or have email notifications being sent to alternative email address (kind of common to do either or).
So they'll know.
We own the name veloxmedia.co.uk.
Again chargeback then I don't care. It doesn't affect me.
And we're building a corporation with large plans coming. Lewis's customers are irrelevant. How many times do I need to say this
And just to make this crystal clear for the likes of @jsg:
I don't want everyone's servers to get cancelled.
I want @VeloxMedia to promise to honour the contracts to term. I don't understand why you wouldn't want that.
If he's as altruistic as he says, there's literally no difference to him making that promise as not, but it would give everyone confidence that they can make use of the server without fear of it suddenly vanishing along with all their data.
If he's not planning to keep the servers running long enough for that, there is no reason for him to be holding on to everyone's PII. Well, other than that it can fetch a good price on the black market.
I'm a bit behind, reading back now...
How many times do I have to ask why you are keeping their PII, breaking the law in the process?
Trying to not laugh again.
Guys, another huge red flag. Every costumer, former customer and new customer will be a number. You should had 0. This is not the way to treat a customer. And after all, remember that customer is always right, even when it isn't.
@VeloxMedia
I think I have a valid reason to complain as there seems to be money missing from my CC.
@angstrom please DO NOT close the thread!
Wrong, he owned 'VeloxMedia', he was trading as is.
Maybe the money is held by the bank in pending state?
https://lowendtalk.com/discussion/comment/4709072#Comment_4709072
Deals when?
Kyy not gonna be happy.
Yakushima Organization refugee deals maybe?
I am kidding please don't ban me
Thank you. I was there first!!
Beautiful EU Dino
I'll get back to you about that
No, it was accepted. Got the receipt and updated date in my panel.
No, cos you are holding my money twice!
We have the transactionID from the initial purchase and both stripe and PayPal have integrations for any vendor to check the status. They eventually mark it as disputed when we then can submit the client as fraud which can cause issues with your bank and stuff. Also we delete the account.
It just makes more sense to pop a ticket so we delete the account and make life easier for everyone.
Need all screens and docs? Who did I pay? Who are you?
It was already there. I didn't input it and have proof of that.
Please grant my gdpr request.
What do you mean by this? submit where?