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Comments
Quite boring currently....
Yes, i am.
Oh? We were promised pages and pages of adoring fans gushing about how wonderful the new overlord is.
that was before, now it is really quiet.
Really? Who have I just payed then?
Pending. It's a pre-authorization required for fraud verification . Also were manually reviewing orders and aren't approving stuff like this so the order was cancelled.
Then chargeback
@VeloxMedia I can tell you even more, i've helped my companys to start introducing to GDPR and Whistleblowing, since my government tightened the rules. You dont need to even know it. But what you're doing is totally wrong.
Congratulations on your first LET customer who actually paid! This customer is yours now, no longer with Lewis!
Pending or not, why her CC is saved? And why your system is making your customers to pay again? So you're keep cancelling services without refunding. Ultra red flag in here.
Finally you have said it.
At the end of the day, there's no reason veloxmedia would pay out to support Lewis' customers for free, while claiming to have no obligations to them, unless it is part of Lewis' exit-scam. It literally makes no sense otherwise.
We are... But why not pickup infrastructure that's already setup and grow on that. Saving us a lot of time?
Now we simply migrate to our datacenters and scale this thing up. Even without the clients we saved tons of money
Idk how much Time you think it costs to build this entire infrastructure
A legal action is urgently needed.
So why don't you want to ditch the clients? What's in it for you? You're breaking the law by doing so, so presumably you must have some kind of good reason.
We already have the enterprise infrastructure and well established. This is a market we don't know so yes since we're already at the top we start at the bottom and then work to add any services in between.
Do you have a better idea? Let's hear your elevator pitch
Acquire an actually functional and trustworthy hosting company.
@VeloxMedia
As per GDPR, please let me know how your obtained my data.
Reguards
Can you prove the "intent" that customer is trying defraud anyone?
He's ready if we say so: https://lowendtalk.com/discussion/comment/4709357#Comment_4709357.
I can cite 2 clowns in real world LET that holds customers data from previous owners
It even shows as pending on your photo and it'll be refunded
Just because you put your info in doesn't mean we accepted your order.
Didn't you just give us your data when you tried to make an order?
We didn't purchase a business
fr cant be serious, answer it properly now @VeloxMedia. Stop with the games.
Yep, it's there.
When a customer intentionally disputes to receive a refund, while keeping the product or service.
Here you go wrong. The customer doesn't have a product anymore since you don't see him as a customer and you provide what you consider the product.
So for you to call it a fraud from your point of view, you have to admit that the person who asked for the chargeback is a customer of yours.
@Saragoldfarb - you need to successfully make a payment in order to become their customer. That way they will become legally bound because they took your money. However, are you sure you want to pay them?
But, do they treat those customers exactly like their other customers, or do they say they have no obligations to them and threaten that their service might be cut off whenever they feel like it?