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Comments
He freaked out?! Yeah, sure, it's definitely not the owner whos answering like a offended child, when someone isn't satisfied. Isn't like Eric just disables their accounts or at least threatens people in tickets that he would, when people are unsatisfied with the DDoS protection, uptime, communication and/or ownerchange.
Yup freaked out.
I asked if it was possible, not demanded it. His responses were more than unprofessional, announcing that he would delete my account and that I should contact the payment provider and arrange a chargeback but if you are happy with a company that never told you they have been sold and treating customers as if one were a supplicant, that's your decission. There are more hosters with a pretty good price and a functional and good support like @NovaCloudHosting
just remind you... i have no intention to chargeback but they are very unprofessional, Good luck to anyone who is still using veloxfakemedia services. bye.. don't quote
lmao still trusting such unprofessional behaviour...
so what's the name of the new company?
Eric is the same, super arrogant, threatening customers to shut down their servers and terminate their accounts. Velox Media, LLC has lost all the trust. Who want's to stay or buy from them when the owner is pompus and bullying his customers. Its scary AF to host production sites with Velox Media henceforth!
great move. chargeback/dispute from Velox Media/Lewis the sooner the better.
their ship is sinking now.
"Velox Media" (may be LLC)
301 Grant St. Pittsburgh, PA, 15219
Who is hosting a production website on a discount VPS where the main attraction is the super low pricing? That just seems like bad decision making.
I guess you're insulting most of the providers on LET, not just the victims here.
But it isn't an insult. You can't expect much out of super cheap deals. If you do then it could happen very bad.
I already moved my production site to Skhron’s bean deal
Just like any other business, people are expected to do their due diligence and hedge the risk through supply chain diversification or making backup plans to solve issues.
Just because it's more expensive, it doesn't mean it's more reliable.
Agreed, but what I meant is not the price itself but the fact of the promotion.
Especially this is relevant within LET community, due to high demand of "unsustainable" type of deals.
Personally, I (and I think some other people here as well) treat them more like a trial to see how provider treats you as a customer, what you should expect in terms of reliability etc.
What is important to highlight is that such offers won't pay for provider's own expenses, including support, therefore for production environment I would expect usage of non-promotional packages.
Any of these "bean deals" left so i can move away from velox media too?
Sorry, no, it's too unsustainable
Any sustainable deals then?
Sure
That's interesting way to interpret the "unsustainable" deals, as it gives customer the experience with the provider, some kind of the shoe-in-the-door
Considering computing resource are deflationary, I think "unsustainable" deals will break even within the next 10-20 years. So, I just think of it as a long-term business plan, with short-term loss.
I understand your justification. But, from my opinion, it may not work well. Or, it work well for those with huge market share, but it hasn't work well to the defunct LET hosts
If the vps is stable enough for production, why bother using bare metal/ dedicated server? There's always pressure to cut down on costs.
When hosts offer bottom-rock prices all year round, the conversion to profit-generating plan will be low and will become the new normal. And LET users become repulsed by the normal price.
Should you lower the normal prices to entice LET users on the normal price? I don't know how your bottom line will be affected.
This is why I am doing very limited and very rarely some deals at all.
Price competition is very hard for small players, and from what I see it plays significant role in the failure of many "LET hosts", which is not necessarily deadpool.
Skhron for sure isn't the most recognisable host at LET due to how few offers I do and almost none "unsustainable" ones, but I don't have problems gaining customers who could justify spending some extra funds to get server for a usual price.
Dont fool yourself mate, this is known pattern and would end badly.
Right, it isn't the most recognizable because of the deals, but ironically because of the shitposts. And it costs almost zero to company since you're already monitoring LET. And in some way, it helps you gained customer with healthy gross margin, perhaps 20-30%. Now, I am confident skhron will still be in business for the next 36 months.
It certainly help since you almost exclusively don't deal with the absolute-lowend consumer base.
Also, what do you think about pay-as-you-go server like alice.network? Do you it's possible for skhron to do this kind of offerings in the future?
seems to get a big law suite
guys really, you can not take it seriously when some company just triple resources and not thinking about fraud, do your homework.
but it's again very alerting to me, that this happened a few times again on LET.
What do you mean by pay-as-you-go? Hourly billing? It is what I am thinking about, and I believe it would be possible, but not soon.
Yes, and the bandwidth. Perhaps allow zero rate for in-DC bandwidth.
Take your time, rushed project usually isn't good at the beginning.
2026, still no Velox Media Inc. The whole Andrew from Velox Media Inc's Legal Department was nothing but a pile of fluff.
You have to chargeback or they won't learn. They sent you a message telling you to chargeback, that is enough reason for a chargeback. This message is pretty clear proof of the need for one, so your bank should side with you.
Every successful chargeback costs them a large fine from the credit card company, and if they get too many, they are banned from processing credit cards. Let's do it and see what happens.