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So u are asking us to pay 1000$? 🤔 isnt your responsibility to keep systems running ? Whatever the costs...
Just curious, what’s your definition of down?
You keep trying to extort people for $1000/m to keep their $180/3y server running. Why? You've just migrated people to some shitty network. That's a you problem.
More reasons for a chargeback have been said.
Getting buried deeper and deeper.
Okay great so why not send out an email with details + an ETA? Null-routing without notifying customers seems like a horrible idea.
How can you expect future customers to trust that you'll be an reliable, professional host if you don't communicate?
You must bow down to Eric and pay 1000$ , otherwise he will delete your server
At this point i even cannot believe if it is an attack or not.
He pulled the plug. Now pay 1000$
LOL!
That's the cost of doing business buddy. Stop blaming the customers. You clearly have no idea how to operate and accept that sometimes you need to make the hard decisions.
@VeloxMedia
I'd like to know what kind of attack could persist for so long. Could you release the evidence of the current attack?
We're currently experiencing severe disruptions. I believe you need to provide an explanation.
Just to put it out here, my VPS in Fremont is not down.
Please point at where exactly that is evidence for (a) that our data were transferred to the USA, and (b) if so, by whom.
That might indicate, but not prove something; unfortunately only vaguely. For instance it might indicate that Eric has got access to the servers where they were and highly likely still are that is, not at all what was said and what you tried to provide evidence for.
TL;DR NO evidence for what was alleged.
I'm not feeling smug. And actually that touches the problem: emotions rather than facts.
Emotionally guided speculation and allegations again. IMO his "obviously something has to be done" simply indicates that he sees a problem and thinks a solution somewhere in between the extreme points has to be found. My guess is that he'll cancel and refund orders that do not even cover his costs.
Kindly note that "to terminate" does not exclude refunding. And in fact he already used the word "refund" multiple times.
No, that may mean what you take it to mean but it also may not. FACT is that we do not know what was actually transferred, let alone details.
Frankly, in my eyes your wild speculations are the BS.
Granted, you have a point there and I also asked him to tell us a bit about himself. But the way you paint it is likely wrong because, not every company does have an identifiable natural person as owner. Also he simply may want to have the (currently in the process of being registered) company, and not himself the person, associated with the operations and that is not necessarily negative, in fact that often happens.
Btw, someone who wants to scam us hardly would spend the holidays to keep our servers up and running.
good for you.
What does your SLA guarantee state? Can you show this to me in the agreement? I've read every agreement I've found and havent seen anything
Lmfao you can’t make this shit up
He says its your responsibility to keep your system running
You say ”SHOW THE SLA”
And all the while jsg here defending the shit show
Peak LET but time to sleep now
Have a great day everyone
Same.
When the site started showing missing backend modules and broken stylesheets, felt a bit too 'staged' to be a genuine accident. It’s like they’re trying too hard to look broken. Just my intuition, but it's hard to ignore.
I don't think you're following. He's claiming that "systems are under attack" and $1000/month would fix it.
You might want to update your signature though, it still lists 99.9% Uptime 💀
Feeling like we are talking to a wall, or some shit.
Never seen a "Service Provider" acting like this.
I have
Wtf those ain’t my nameservers
STOP ANNOUNCING MY IP
Still above 99.9%. Apparently been rock solid 173 straight days per the post the page before.
Bolox did the same
3000 thanks for a 1c1g for 3 hours and $2.99 acc credit
An SLA covers uptime percentages; it doesn't give you permission to just stop providing the service people already paid for. That’s not a 'technicality,' that’s a breach of contract.
If you bought the company, you bought the obligation to keep the servers running. Hiding behind the fine print just to avoid doing your job—or to bait us into paying an extra $1,000—is exactly why nobody believes this 'new owner' story. Are you here to run a business or just to see how long you can stall before the chargebacks hit?
Fair enough. 99.9 is 8h 45m 57s. My server(s) have been down for about 6 hours now. I wont complain if they come back up in the next 2h 45m.
He never bought the company, was handed over. So he might just walk away.
as far as I'm aware, most hosts SLA have explicit exclusions for DDOS attacks, only like actual network outage, datacentre issues etc
Technically, both are same he took the responsibility, whether he had bought company or just someone handed over to him.
sure, he might just walk away.