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CraneMail vs. MXRoute

124

Comments

  • @Intelpentiumm said:
    Facing issues with Cranemail in my woocommerce store. It was delivering perfectly to my gmail before. But now a days, the emails from woocommerce (iam using fluentsmtp plugin) are not getting delivered into Gmail. Most clients are using gmail and those emails are bounced back with error 550 5.0.0

    No blacklist found in mxtoolbox. While sending from us1.workspace webmail, it delivers without issue. Test mails too are working from Fluentsmtp plugin. Mostly mails from woocommerce are blocked. Fluentsmtp 'thinks' it as successfully delivered. But in real, they are not.
    Anyone facing the same issue?

    EDIT: I think I have to change the fluent SMTP plugin. Let me try with some other plugin.

    Enable SpamExperts on your domain, and then check the outgoing email log. It should tell you what the issue is.

  • jarjar Patron Provider, Top Host, Veteran

    @harrison said:
    For their backend, website and general scripts, what tech stack are these two services based on? Linux or FreeBSD?

    We only use WAMP for Windows 10 in the cloud because it's easier to manage the servers with RDP.

  • @bikegremlin said:
    I'm old.
    I went back to the good old POP3.
    Betterbird - local search - fast, simple, no problems.
    Backups & restorations - simple, no problem.

    Life is good.

    No. POP sucks ass and I don't know wtf you could mean with backup and restore being simple and no problem. IMAP is even easier. Your desktop, laptop or phone dies? No problem, just sign back in. You have copies on at least two places. POP has lost many of emails, that really doesn't happen with IMAP unless one tries.

    There's very few reasons to stick with POP3 in the last two decades. I can only think of automatic/machine processing reasons, not practical user ones.

    Thanked by 2jar wrize
  • jarjar Patron Provider, Top Host, Veteran

    @TimboJones said:

    @bikegremlin said:
    I'm old.
    I went back to the good old POP3.
    Betterbird - local search - fast, simple, no problems.
    Backups & restorations - simple, no problem.

    Life is good.

    No. POP sucks ass and I don't know wtf you could mean with backup and restore being simple and no problem. IMAP is even easier. Your desktop, laptop or phone dies? No problem, just sign back in. You have copies on at least two places. POP has lost many of emails, that really doesn't happen with IMAP unless one tries.

    There's very few reasons to stick with POP3 in the last two decades. I can only think of automatic/machine processing reasons, not practical user ones.

    If you only use one email client on one system, and you want faster search, it "can" be the better choice. But you'd definitely want to back it up locally and you are right it is indeed very situational.

    Thanked by 2TimboJones tumble
  • CraneMail utilizes their own proprietary control panel.
    MXRoute employs DirectAdmin.

    I currently use CraneMail for my company and have encountered no issues thus far.
    Some of my other projects use MXRoute to send account registration verification emails. MXRoute was established earlier, so some configurations and documentation can be confusing. However, if you can correctly interpret the documentation and set things up properly, it functions without problems.

    Personally, I prefer CraneMail because I've used BuyVM's VPS since 2015, then moved to Namecrane's shared hosting, and finally to CraneMail.
    My choice of MXRoute was actually coincidental—it was the only provider available when I needed the service. Just days after my purchase, Namecrane began offering CraneMail.

  • jarjar Patron Provider, Top Host, Veteran

    @BetaRacks said:
    MXRoute was established earlier, so some configurations and documentation can be confusing.

    Agreed. Check back with me in January 💜

  • Download and Setup MailCow get your self a AWS SES and here you have your your own server that you can resell too . I've been using that setup for many years.

  • @sbwcws said:
    Download and Setup MailCow get your self a AWS SES and here you have your your own server that you can resell too . I've been using that setup for many years.

    The cost is different, we are talking about $10/3years

    Thanked by 1commercial
  • dedicadosdedicados Member
    edited December 2025

    i have both, but cranemail did it better, when i had to send an especific email.

    cpanel is limited in some stuff (mx route)

  • 600 emails per month is low if i have 50 users for example that's 12 emails per day lol?

  • 600 emails are sent per hour:

  • oh then it's fine lol thanks

  • is it really life time ? CraneMail Lifetime 500G Starting from $150.00 USD - ?

  • bikegremlinbikegremlin Member
    edited December 2025

    @TimboJones said:

    @bikegremlin said:
    I'm old.
    I went back to the good old POP3.
    Betterbird - local search - fast, simple, no problems.
    Backups & restorations - simple, no problem.

    Life is good.

    I don't know wtf you could mean with backup and restore being simple and no problem.

    Apparently, this is correct. You don't know.

    Edit - for the explanation of how I roll - LOL :)

    https://io.bikegremlin.com/38226/my-email-setup/

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @sbwcws said:
    is it really life time ? CraneMail Lifetime 500G Starting from $150.00 USD - ?

    Yep you got it.

    Francisco

  • @dedicados said: cpanel is limited in some stuff (mx route)

    mxroute and cpanel?

  • @bikegremlin said:

    @TimboJones said:

    @bikegremlin said:
    I'm old.
    I went back to the good old POP3.
    Betterbird - local search - fast, simple, no problems.
    Backups & restorations - simple, no problem.

    Life is good.

    I don't know wtf you could mean with backup and restore being simple and no problem.

    Apparently, this is correct. You don't know.

    Edit - for the explanation of how I roll - LOL :)

    https://io.bikegremlin.com/38226/my-email-setup/

    I don't need to read that, you need to argue how closing the mail app and manually copying emails to offsite and often to keep it up to date is better than having to do nothing but sign in again, work not avoided with POP.

  • @sbwcws said:
    Download and Setup MailCow get your self a AWS SES and here you have your your own server that you can resell too . I've been using that setup for many years.

    The price of the service offered by these two providers does not even cover the maintenance costs of self-hosting.
    The only justification for such an approach is to retain technical expertise in the field.

    Thanked by 1bikegremlin
  • @TimboJones said:

    @bikegremlin said:

    @TimboJones said:

    @bikegremlin said:
    I'm old.
    I went back to the good old POP3.
    Betterbird - local search - fast, simple, no problems.
    Backups & restorations - simple, no problem.

    Life is good.

    I don't know wtf you could mean with backup and restore being simple and no problem.

    Apparently, this is correct. You don't know.

    Edit - for the explanation of how I roll - LOL :)

    https://io.bikegremlin.com/38226/my-email-setup/

    I don't need to read that, you need to argue how closing the mail app and manually copying emails to offsite and often to keep it up to date is better than having to do nothing but sign in again, work not avoided with POP.

    I don't need nor want to argue. You do you. LOL.

  • @hyperblast said: mxroute and cpanel?

    mx route uses cpanel,

    cranemail uses own system.

  • Crane.

  • @dedicados said: mx route uses cpanel

    MXRoute uses DirectAdmin.

    I have been a happy MXR customer for a few years now. I hosted and still host business email without issues. My few tickets are replied pretty fast. I am happy. The only thing I'm unhappy about is the price for transferring service to someone else.

  • @Ouji said:

    @dedicados said: mx route uses cpanel

    MXRoute uses DirectAdmin.

    I have been a happy MXR customer for a few years now. I hosted and still host business email without issues. My few tickets are replied pretty fast. I am happy. The only thing I'm unhappy about is the price for transferring service to someone else.

    They started with Cpanel. I have one lifetime with Cpanel (from 2018), and one with Directadmin (from 2021).

    The switch was around 2019 when Cpanel did their per-account charging switch resulting in effectiver milion percent price increase.

    AFAIK Mxroute is moving towards Directadming (and their own panel as a final goal), but not all the accounts have been moved yet.

    In the mean time, I got a Black Friday Cranemail account intended as a backup and started giving it a test - that's a separate, custom control panel.

    Relja

  • @dedicados said:

    @hyperblast said: mxroute and cpanel?

    mx route uses cpanel,

    cranemail uses own system.

    guess you are using mxroute.pr0n or whatever. but native mxroute does not use cpanel.

  • jarjar Patron Provider, Top Host, Veteran
    edited December 2025

    @dedicados said:

    @hyperblast said: mxroute and cpanel?

    mx route uses cpanel,

    cranemail uses own system.

    As far as end users need to know, we now use our own control panel. They no longer need to know what's behind it, we're not nearly as constrained by a licensed panel these days and have features that extend beyond it. Documentation update pending.

    Not interested in the primary conversation here, just weighing in on that.

  • MannDudeMannDude Patron Provider, Veteran
    edited December 2025

    @dedicados said:

    @hyperblast said: mxroute and cpanel?

    mx route uses cpanel,

    cranemail uses own system.

    MXroute uses DirectAdmin

    Namecrane uses Smartermail https://www.smartertools.com/smartermail/business-email-server

    Both are fine and have done a lot of custom behind the scenes tooling for their use.

    Thanked by 1Wolf
  • syihabxsyihabx Member
    edited December 2025

    I like MXroute for its web speed and for how reliably it receives email from my location. Its outgoing mail delivery is also fast, which is another big plus.
    Meanwhile, I use Crane Mail for some of my service apps that require an Exchange server. The control panel is more flexible and easier to configure for email. I also like that Crane Mail allows me to restrict certain users so they can only send to internal addresses. However, incoming email on Crane Mail sometimes experiences delays, and the web interface can occasionally feel slow or heavy.

  • syihabxsyihabx Member
    edited December 2025

    maybe because i am from asia and the server is in the us which is very far away, unfortunately i bought too fast and can't move to europe server

    Thanked by 1dynamo1
  • For some reason push is not supported? Because every time i need to manually sync mailboxes to get new mails on iphone.

  • both are best

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