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Comments
Order #839009, double bandwidth, please
I registered and purchased a VPS from Serverpoint, but they haven't given me anything, and I can't even log into my account. I'm wondering if I can get any compensation. If not, please give me my account information.
Order Id #7171989
You can just wait for now. They are still processing the verification, and it usually takes some time. Once the verification is completed, you will receive an email with your account and service details. I also use Serverpoint’s services,
Thank you for the video! Can you DM me your username! This is a rare bug that happens to some clients and we are still hunting it down...
Oh we are pretty obsessed with that.
I'll tell the guys to some day take more cabling photos to post. 
By now, all orders should be approved. DM me is you still have not receive your access information.
It seems like that I am unable to log into my account right now for some reason (your website broke?)
Anyway I have found a fix, it seems like that your stripe integration is expecting a credit card infomation before able to use credit card as payment method
When I didnt add my credit card infomation, pay using credit card would just fail with stripe returning 500
After I added my credit card infomation, I am now able to pay using credit card.
If you still want my username, please DM (honestly I dont remember my username, but my email is available in the video, that is the same mail I used to register serverpoint)
order #5973920, Thank you ~
I will take a look.
The shopping cart should not require your card to already be in our system. But we will test it, just in case something went wrong with the last software push.
Why does an error appear when I click "Go to Payment"
Request failed with status code 400
There has been an error in some of the information you have submitted.
What's your policy on port 25 for transactional email? We're currently sending transactional email from our current VPS provider since last 2 years without any issue, and were looking to migrate.
Hello
Invoice #1: 839063
Invoice #1: 839064
Double Bandwidth please
Is that with PayPal or another method? Also, are you logging in to an existing account during the checkout process? If so, make sure that account has a contact email address assigned to it.
We are having an issue with PayPal right now. We should have it resolved in the next 24 hours.
Otherwise, DM me and let's figure it out.
IPMI on dedi's?
Issue with PayPal payments is now corrected.
Will do! Our team will let you know via our ticket system once the upgrade is done.
Will do! Our team will let you know via our ticket system once the upgrade is done.
Will do! Our team will let you know via our ticket system once the upgrade is done.
Will do! Our team will let you know via our ticket system once the upgrade is done.
Not at this moment... it is something we plan to give access to in the future.
@serverpoint Hi, could you please clarify on this?
when will debian/arch rescue be available for vps?
Invoice #839136
Please Double Bandwidth, thanks
Sorry! I missed that message! By default, we block port 25. However, you can show us some samples of these messages and we can consider opening the port for you.
Will do! Our team will let you know via our ticket system once the upgrade is done.
BTW, this should already be fixed. There was an issue with our PayPal integration...
Hola!
Will do! Our team will let you know via our ticket system once the upgrade is done.