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DediRock.com: non-working VPS, no promised subnets, pressure to close PayPal dispute

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Comments

  • emghemgh Member, Megathread Squad

    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    Thanked by 2nghialele DediRock
  • nghialelenghialele Member

    @emgh said:
    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    I'm waiting for the coffee shop in front of my house to open, for today's morning coffee.

    Thanked by 3emgh DediRock JasonM
  • emghemgh Member, Megathread Squad

    @nghialele said:

    @emgh said:
    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    I'm waiting for the coffee shop in front of my house to open, for today's morning coffee.

    Get a simple brew thing or if you’re premium an espresso machine at home

    +EV long-term

    Thanked by 2nghialele DediRock
  • DediRockDediRock Member, Patron Provider

    @OpaqueRegistrant said:

    @reimuoao said:
    PayPal disputes are intended as a last resort when a refund is denied. If you think filing a dispute without nicely asking the provider for refund first gives you 'leverage,' you are mistaken—it hurts the provider so they will treat you the same way, and actually puts you at a disadvantage: if the provider submits some compelling evidences, PayPal is unlikely to rule in your favor.

    Maybe if a provider doesn't want chargebacks, they should provide the service that was paid for, and if they can't provide the service, then don't take the money. They could have said they don't do special requests on $7 servers, but they didn't.

    @m3th3lesh said:
    You’re not alone — I’m facing the same issue with my VPS. Till now, nothing has worked. Initially, there was a hard disk problem, then it wouldn’t start. I managed to fix it myself, but now the hard disk issue is back again. The reason I’m not posting about it here is that it’s just a $7 per year deal, so for such a small amount, it’s really not worth the effort to complain.

    Consider charging back your $7. It doesn't cost anything for you - the provider pays all fees and gets a ding on their credit report. Bring evidence that you already tried to contact technical support and they didn't help you.

    @JohnFilch123 said:
    Excellent! So, in this case Mr Dedi can refund via paypal and case will be permanently closed. Not sure why he does not want to do it.

    Seems obvious, he would like to keep the money and continue not refunding, and he would like to not have any chargebacks on his account.

    Hey @OpaqueRegistrant thanks for the comment. Ya I def do not want chargebacks, lots of work in them right? That is why I had offered a refund 3 times, and about 12 hours after the last offer I got the chargeback? It's ok though I think it will work out for both parties, and might even still be able to keep the business relationship.

    Ya I think everything was uploaded to PayPal and we are working with them so they can come to a conclusion, I am okay with whatever they come up with.

    On the money part, I am actually cool on that and will offer the service for free for one month and a refund :) It's just that it went to a dispute and not refund.

    Thanks

  • nghialelenghialele Member

    @emgh said:

    @nghialele said:

    @emgh said:
    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    I'm waiting for the coffee shop in front of my house to open, for today's morning coffee.

    Get a simple brew thing or if you’re premium an espresso machine at home

    +EV long-term

    Was thinking of it for next bday, thanks mate 🧡

    I have those "phin" thing for brew Viet coffee but that coffee is way stronger than my daily salt coffee thing

    Thanked by 2DediRock emgh
  • DediRockDediRock Member, Patron Provider

    @JoeMerit said:
    Is the money refunded yet?

    Hey @JoeMerit no not yet, but I have a good feeling it'll all work out soon here. Thank you.

  • emghemgh Member, Megathread Squad

    @DediRock said:

    @JoeMerit said:
    Is the money refunded yet?

    Hey @JoeMerit no not yet, but I have a good feeling it'll all work out soon here. Thank you.

    If you don’t choose the refund option, it’ll escalate into the PayPal dispute system and take weeks.

    Thanked by 3suyadi92 DediRock fluffernutter
  • DediRockDediRock Member, Patron Provider

    @yabl0ky said:

    @nonoceb said:

    And it is unthinkable to buy a 53 cents-month-vps for production. Such idiocy...

    At this time, i have a 100% uptime at desabo ipv6 only at 41cent€/m (5€/yr) :D
    Work perfectly to proxy my yt-dlp job.
    Maybe with some competance, no support needed it's possible to extend the impossible.

    Thank you for the valuable information and support!

    @JoeMerit said:
    Is the money refunded yet?

    No, but it's the weekend, so I think they'll review my application tomorrow.

    !!! If anyone can recommend any other companies that sell cheap VPS, I'd be grateful.
    Thanks to the participants who sent suggestions and recommendations via private messages, I really appreciate it.

    Hey @yabl0ky ya I am sure they will get to it tomorrow. It will all get worked out soon, servers are still live.

    I can recommend @DediRock :)

  • lowendclientlowendclient Member

    So what kind of dispute you've opened? If you upgrade the dispute, they have to pay you extra $15 except refund, that's not the deal.

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @Dudwen821 said:

    @yabl0ky said:

    @PickleFarts said:
    Let's break down the math: 22 x 7 - 3.5% (maybe higher) gateway fees = 154 - 5.39 = 148.61. - 4 hr of support time and setup ($15 an hr) = 88.61. That's without operating costs coming out. So yeah, it doesn't make sense even to attempt this drug deal! I get selling things cheaply as a loss leader to get the name out there, but how is this kinda specific deal-making you any money?

    Your math is based on the wrong assumption that bulk VPS deals require manual work. With proper automation (Solus/Virtualizor/API), deploying 22 VPS costs near zero. If someone spends hours doing it manually, that’s their internal inefficiency, not a real expense.

    I’m also not a support-heavy user. I only bother support if the whole node is down. Bulk, low-load customers like me are actually profitable: predictable usage, no abuse, no constant tickets.

    As for the economics: this kind of sale fits the gym-model. Providers sell idle capacity in bulk, knowing most of it won’t be fully used. They get instant cash flow for resources that would sit unused anyway. In my case that’s $154 upfront for the first 22 VPS, $210 for 30 VPS, and about $630 when I scale to ~90 servers by the end of the year. That’s stable, low-noise revenue for any provider with spare capacity.

    @nonoceb said:
    Something is scammy at dedirock,
    It's the first time i had a 3 faillure on one vps (at 2 diffrent location) in less than 15days :

    • 1 peering issues : 4days to solve.
    • 2 Server ping online but firewall deny all ports et admin panel disconnected (no vnc, no acpi).
    • 3 Severver change location : one day of uptime, same symptoms point n°2.
      Usefull uptime : 7day/15days.
      The compute is good but the ressource is sometimes disconnected for unknown reason, it's can be a sort of ponzi selling, freeing ressource to welcome new users.
      I think economically this type of cheap vps is made for load regulation of dedi server ressources, offloading the cheap plans in certains situations and maximize profit per server.
      Support is AI driven

    Think the luck you have to not getting your different subnetwork network and not loosing your time over the year

    Thank you, @nonoceb, for providing this critical data. This precisely confirms the economic skepticism.

    To the participants who claimed I was a "bad customer" for requiring stability: I am the ideal client for the low-margin "Gym Model." I require zero support and run strictly low-load egress traffic for my testnets.

    However, the reported 7 days of uptime out of 15 is not a 'low-margin' issue; it is a critical failure, indicative of an economically unstable model (be it ponzi or aggressive load regulation). My only requirement is basic operational stability, not expensive features. If a provider cannot guarantee fundamental uptime, the €7*х is still wasted capital.

    This is what we often say before buying, check whether the other party has a story
    Through my interactions with him, I discovered that he is a treacherous individual.

    https://lowendtalk.com/discussion/200482/dedirock-i-just-want-to-let-everyone-know-that-your-promise-is-nonsense-right-definitely-yes#latest

    Hey @Dudwen821 ya def checking before buying is a good policy. Man I remeber that thread, that was back in 2024? Almost a year now, def alot has changed for me here.

    I mentioned it before but we have expanded over 2000% from last year, still have some kinks to work out though. Thank you for being one my early customers.

    If your willing to come back I can offer you The DediRock 382 GB6 Score Challenge™ thank you for the comment.

  • DediRockDediRock Member, Patron Provider

    @Watson said:
    They didn't deliver on their promise to give me a doubled IPv6 address and bandwidth.

    Hey @watson I am sorry about that man, def not cool. What's the Inv #? I'll 3x it and throw in an extra as a make good?

    That work for you?

    DediRock Makes It Right™

  • DediRockDediRock Member, Patron Provider

    @ascicode said:
    Limit special plans to 1 per customer.

    Hey @ascicode I actully had that thought earlier today. Gonna try that.

    Just added it, lets see how it goes, lol not sure if its gonna be good thing :) Well see :)

  • DediRockDediRock Member, Patron Provider

    @iceman said:

    @DediRock said:

    @JohnFilch123 said:
    Excellent! So, in this case Mr Dedi can refund via paypal and case will be permanently closed. Not sure why he does not want to do it.

    Hey @JohnFilch123 that is great question man? What do you think is the best path forward?

    Thank you again for your comment.

    Best path forward is stop being a d*ck and click on refund and that's it, instead of playing dumb here! If you cant provide what you promised, stop taking the customers money hostage! Just because of this behaviour you/your company are on my blacklist!

    Hey @iceman I can appreciate the passion man. Well I offered a refund 3 times, and they it wasnt accepted? After the 3rd refund offer we got the chargeback notice?

    Hopefully you don't think I am a d*ck but fully respect the view point.

    Well I was somehow able to make it off the IPv6 Wall of Shame, hopefully I can make it off your black list.

    I can offer you The DediRock 382 GB6 Score Challenge™

    Thanks man.

  • DediRockDediRock Member, Patron Provider

    @zed said:
    How many of @DediRock issues are because his ai responds to everything?

    Hey @zed well I hope none :)

    DediRock AI™ is only used in high tech situations, not responses.

  • DediRockDediRock Member, Patron Provider

    @nonoceb said:
    Dedirock are goods guys, they offer to refund me all plans without requesting it and even for the second vps working fine since the beginning! I will be nice for my 14$ o:)
    I host the screenshoot from this LA server.

    192.161.51.3:8080/refund.png

    The forum image tool need engineers knowledges i don't have

    Hacker is already working hard :
    Sun, 23 Nov 2025 23:49:15 +0000 [ERROR] Route /login could not be found Mon, 24 Nov 2025 00:01:46 +0000 [ERROR] Route /goform/set_LimitClient_cfg could not be found

    Hey @nonoceb awesome man, thank you for that, ya refund was the correct thing in this case. Hopefully I can earn your business in the future.

    If you would like, I can just leave the working VM on for you for the year as a make good?

    Let me know and thanks for being chill about the situation glad we could make it work out.

    DediRock Makes It Right™

  • DediRockDediRock Member, Patron Provider

    @Saragoldfarb said:
    I'm with daddy on this one. He doesn't strike me as a host not willing to work with you or give you a refund when things don't work out.

    Kinda like AI, it's here to please us.

    awesome thank you for that @Saragoldfarb def trying here :)

    Thanked by 1Saragoldfarb
  • DediRockDediRock Member, Patron Provider

    @Caztiel said:
    +1 for Danny ... He is always willing to work out on best possible options for his customers. Probably the response he received for this $7/yr Deal was overwhelming & we have seen in the past that it's not easy for providers to deal with such a surge especially with most of the orders coming from MJJ.. But I have see Danny always being patient & respectful in such cases.

    Hey @caztiel awesome man thank you very much for that :) ya the randominity coming in has been very intense :) I always def try my best to see and understand the other persons point of view. Thank you!!

    Thanked by 1Caztiel
  • DediRockDediRock Member, Patron Provider

    @nonoceb said:

    @zed said:
    How many of @DediRock issues are because his ai responds to everything?

    AI can be usefull in many case, but this one need to be named clearly : DediBestRobot with a usefullness feedback stars to modulate robot usage in right direction.

    lol thanks @nononceb :) I like that one

    DediBestRobot™

  • suyadi92suyadi92 Member

    @emgh said:

    @DediRock said:

    @JoeMerit said:
    Is the money refunded yet?

    Hey @JoeMerit no not yet, but I have a good feeling it'll all work out soon here. Thank you.

    If you don’t choose the refund option, it’ll escalate into the PayPal dispute system and take weeks.

    This.

    Thanked by 3DediRock emgh fluffernutter
  • DediRockDediRock Member, Patron Provider

    @indiankesh said:
    From what it seems it could have been handled better by the provider. Customer seems to be feeling harassed (but provider did offer refund and tried level best to support but to no avail to customer satisfaction , very demanding customer lol 😂) hence dispute but hey customer if you dispute they will treat the dispute as a dispute. You can't have it both ways.

    Hey @indiankesh ya you are def right man :) Needed to set up automation before taking this order, lesson learned :) Main issue was while trying to manually deliver the VM's with non-contigous IPs, orders were coming in and taking up the IPS.

    Well get it right though. Ya I did offer a refund 3 times, and on the 3rd time it wasnt accepted and then 12 hours later we got the chargeback?

    Right, like if the dispute was closed right now, I would refund it right away (I think losing a dispute might hurt my PayPal account?) you can be my witness of the refund @indiankesh

    Thanks Man!

  • zedzed Member

    @DediRock said:

    @zed said:
    How many of @DediRock issues are because his ai responds to everything?

    Hey @zed well I hope none :)

    DediRock AI™ is only used in high tech situations, not responses.

    Quoting this to refer back to sometime when I'm bored, possibly.

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @emgh said:
    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    Yo Yo @emgh oh we can def do that :)

    https://onyxcoffeelab.com/

    Great Idea :) I can send you a bag.

    Thanked by 1emgh
  • DediRockDediRock Member, Patron Provider

    @nghialele said:

    @emgh said:
    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    I'm waiting for the coffee shop in front of my house to open, for today's morning coffee.

    Hey @nghialele that's awesome :)

    Any favorite brand?

  • DediRockDediRock Member, Patron Provider

    @emgh said:

    @nghialele said:

    @emgh said:
    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    I'm waiting for the coffee shop in front of my house to open, for today's morning coffee.

    Get a simple brew thing or if you’re premium an espresso machine at home

    +EV long-term

    Live The Dream

    https://www.breville.com/en-us/landing/oracle-jet

    Thanked by 2nghialele emgh
  • nghialelenghialele Member

    @DediRock said:

    @emgh said:

    @nghialele said:

    @emgh said:
    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    I'm waiting for the coffee shop in front of my house to open, for today's morning coffee.

    Get a simple brew thing or if you’re premium an espresso machine at home

    +EV long-term

    Live The Dream

    https://www.breville.com/en-us/landing/oracle-jet

    Bro im not live in the states 😭😭

    Thanked by 1emgh
  • DediRockDediRock Member, Patron Provider

    @nghialele said:

    @emgh said:

    @nghialele said:

    @emgh said:
    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    I'm waiting for the coffee shop in front of my house to open, for today's morning coffee.

    Get a simple brew thing or if you’re premium an espresso machine at home

    +EV long-term

    Was thinking of it for next bday, thanks mate 🧡

    I have those "phin" thing for brew Viet coffee but that coffee is way stronger than my daily salt coffee thing

    :) https://www.blkdotcoffee.com/?location=Z0YVB7C5KSYY2

    Thanked by 2nghialele emgh
  • DediRockDediRock Member, Patron Provider
    edited November 2025

    @lowendclient said:
    So what kind of dispute you've opened? If you upgrade the dispute, they have to pay you extra $15 except refund, that's not the deal.

    Hey @lowendclient its def appears to be a dispute, I think it will all work out though.

    If the buyer closes it (I think that is better for the PayPal account) then I can turn around and just refund with no issue.

    Oh wow I did not know that about the $15, thank you for that.

    Thanks

  • nghialelenghialele Member

    @DediRock said:

    @nghialele said:

    @emgh said:

    @nghialele said:

    @emgh said:
    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    I'm waiting for the coffee shop in front of my house to open, for today's morning coffee.

    Get a simple brew thing or if you’re premium an espresso machine at home

    +EV long-term

    Was thinking of it for next bday, thanks mate 🧡

    I have those "phin" thing for brew Viet coffee but that coffee is way stronger than my daily salt coffee thing

    :) https://www.blkdotcoffee.com/?location=Z0YVB7C5KSYY2

    Thank you, i like the merchs!

    Thanked by 2DediRock emgh
  • DediRockDediRock Member, Patron Provider
    edited November 2025

    @nghialele said:

    @DediRock said:

    @nghialele said:

    @emgh said:

    @nghialele said:

    @emgh said:
    Hello daddyrock can you do BF specials where you include one of those speciality coffees in the order for like first 3 orders?

    I like coffee

    I'm waiting for the coffee shop in front of my house to open, for today's morning coffee.

    Get a simple brew thing or if you’re premium an espresso machine at home

    +EV long-term

    Was thinking of it for next bday, thanks mate 🧡

    I have those "phin" thing for brew Viet coffee but that coffee is way stronger than my daily salt coffee thing

    :) https://www.blkdotcoffee.com/?location=Z0YVB7C5KSYY2

    Thank you, i like the merchs!

    hey @nghialele you bet man :) that place is awesome, yep cool merch :)

    Thanked by 1emgh
  • TimboJonesTimboJones Member

    @emgh said:

    @DediRock said:

    @JoeMerit said:
    Is the money refunded yet?

    Hey @JoeMerit no not yet, but I have a good feeling it'll all work out soon here. Thank you.

    If you don’t choose the refund option, it’ll escalate into the PayPal dispute system and take weeks.

    Fuck yeah. It'll cost him more, but I like the lesson it sends to the OP. The asshole just had to say yes to the three refund offers instead of opening a dispute out of spite for not delivering his custom request in his timeframe.

    OP, you could have had a refund in under 24 hours most likely if you just asked him in the ticket but now I hope this drags out as long as possible.

    Thanked by 5JohnnySac Caztiel DediRock fluffernutter dmax
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