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DediRock.com: non-working VPS, no promised subnets, pressure to close PayPal dispute

1356789

Comments

  • nonocebnonoceb Member
    edited November 2025

    Something is scammy at dedirock,
    It's the first time i had a 3 faillure on one vps (at 2 diffrent location) in less than 15days :

    • 1 peering issues : 4days to solve.
    • 2 Server ping online but firewall deny all ports et admin panel disconnected (no vnc, no acpi).
    • 3 Severver change location : one day of uptime, same symptoms point n°2.
      Usefull uptime : 7day/15days.
      The compute is good but the ressource is sometimes disconnected for unknown reason, it's can be a sort of ponzi selling, freeing ressource to welcome new users.
      I think economically this type of cheap vps is made for load regulation of dedi server ressources, offloading the cheap plans in certains situations and maximize profit per server.
      Support is AI driven

    Think the luck you have to not getting your different subnetwork network and not loosing your time over the year

    Thanked by 1DediRock
  • @nonoceb said: Something is scammy at dedirock,

    I decided it's growing pains plus lack of experience but I also didn't risk any cups of coffee with him yet so.. nonsense opinions from totally uninvolved bystander, take it for what it's worth.

    Thanked by 1DediRock
  • yabl0kyyabl0ky Member
    edited November 2025

    @PickleFarts said:
    Let's break down the math: 22 x 7 - 3.5% (maybe higher) gateway fees = 154 - 5.39 = 148.61. - 4 hr of support time and setup ($15 an hr) = 88.61. That's without operating costs coming out. So yeah, it doesn't make sense even to attempt this drug deal! I get selling things cheaply as a loss leader to get the name out there, but how is this kinda specific deal-making you any money?

    Your math is based on the wrong assumption that bulk VPS deals require manual work. With proper automation (Solus/Virtualizor/API), deploying 22 VPS costs near zero. If someone spends hours doing it manually, that’s their internal inefficiency, not a real expense.

    I’m also not a support-heavy user. I only bother support if the whole node is down. Bulk, low-load customers like me are actually profitable: predictable usage, no abuse, no constant tickets.

    As for the economics: this kind of sale fits the gym-model. Providers sell idle capacity in bulk, knowing most of it won’t be fully used. They get instant cash flow for resources that would sit unused anyway. In my case that’s $154 upfront for the first 22 VPS, $210 for 30 VPS, and about $630 when I scale to ~90 servers by the end of the year. That’s stable, low-noise revenue for any provider with spare capacity.

    @nonoceb said:
    Something is scammy at dedirock,
    It's the first time i had a 3 faillure on one vps (at 2 diffrent location) in less than 15days :

    • 1 peering issues : 4days to solve.
    • 2 Server ping online but firewall deny all ports et admin panel disconnected (no vnc, no acpi).
    • 3 Severver change location : one day of uptime, same symptoms point n°2.
      Usefull uptime : 7day/15days.
      The compute is good but the ressource is sometimes disconnected for unknown reason, it's can be a sort of ponzi selling, freeing ressource to welcome new users.
      I think economically this type of cheap vps is made for load regulation of dedi server ressources, offloading the cheap plans in certains situations and maximize profit per server.
      Support is AI driven

    Think the luck you have to not getting your different subnetwork network and not loosing your time over the year

    Thank you, @nonoceb, for providing this critical data. This precisely confirms the economic skepticism.

    To the participants who claimed I was a "bad customer" for requiring stability: I am the ideal client for the low-margin "Gym Model." I require zero support and run strictly low-load egress traffic for my testnets.

    However, the reported 7 days of uptime out of 15 is not a 'low-margin' issue; it is a critical failure, indicative of an economically unstable model (be it ponzi or aggressive load regulation). My only requirement is basic operational stability, not expensive features. If a provider cannot guarantee fundamental uptime, the €7*х is still wasted capital.

    Thanked by 1DediRock
  • yongsikleeyongsiklee Member, Host Rep

    @DediRock
    This guy has limitless time to beat you. :D You should give him an instant refund plus a t shirt as a bunus for a good lesson for you.

    And it is unthinkable to buy a 53 cents-month-vps for production. Such idiocy...

  • And it is unthinkable to buy a 53 cents-month-vps for production. Such idiocy...

    At this time, i have a 100% uptime at desabo ipv6 only at 41cent€/m (5€/yr) :D
    Work perfectly to proxy my yt-dlp job.
    Maybe with some competance, no support needed it's possible to extend the impossible.

    Thanked by 1DediRock
  • @reimuoao said:
    PayPal disputes are intended as a last resort when a refund is denied. If you think filing a dispute without nicely asking the provider for refund first gives you 'leverage,' you are mistaken—it hurts the provider so they will treat you the same way, and actually puts you at a disadvantage: if the provider submits some compelling evidences, PayPal is unlikely to rule in your favor.

    Maybe if a provider doesn't want chargebacks, they should provide the service that was paid for, and if they can't provide the service, then don't take the money. They could have said they don't do special requests on $7 servers, but they didn't.

    @m3th3lesh said:
    You’re not alone — I’m facing the same issue with my VPS. Till now, nothing has worked. Initially, there was a hard disk problem, then it wouldn’t start. I managed to fix it myself, but now the hard disk issue is back again. The reason I’m not posting about it here is that it’s just a $7 per year deal, so for such a small amount, it’s really not worth the effort to complain.

    Consider charging back your $7. It doesn't cost anything for you - the provider pays all fees and gets a ding on their credit report. Bring evidence that you already tried to contact technical support and they didn't help you.

    @JohnFilch123 said:
    Excellent! So, in this case Mr Dedi can refund via paypal and case will be permanently closed. Not sure why he does not want to do it.

    Seems obvious, he would like to keep the money and continue not refunding, and he would like to not have any chargebacks on his account.

    Thanked by 1DediRock
  • Is the money refunded yet?

    Thanked by 2zed DediRock
  • @nonoceb said:

    And it is unthinkable to buy a 53 cents-month-vps for production. Such idiocy...

    At this time, i have a 100% uptime at desabo ipv6 only at 41cent€/m (5€/yr) :D
    Work perfectly to proxy my yt-dlp job.
    Maybe with some competance, no support needed it's possible to extend the impossible.

    Thank you for the valuable information and support!

    @JoeMerit said:
    Is the money refunded yet?

    No, but it's the weekend, so I think they'll review my application tomorrow.

    !!! If anyone can recommend any other companies that sell cheap VPS, I'd be grateful.
    Thanks to the participants who sent suggestions and recommendations via private messages, I really appreciate it.

    Thanked by 1DediRock
  • Dudwen821Dudwen821 Member
    edited November 2025

    @yabl0ky said:

    @PickleFarts said:
    Let's break down the math: 22 x 7 - 3.5% (maybe higher) gateway fees = 154 - 5.39 = 148.61. - 4 hr of support time and setup ($15 an hr) = 88.61. That's without operating costs coming out. So yeah, it doesn't make sense even to attempt this drug deal! I get selling things cheaply as a loss leader to get the name out there, but how is this kinda specific deal-making you any money?

    Your math is based on the wrong assumption that bulk VPS deals require manual work. With proper automation (Solus/Virtualizor/API), deploying 22 VPS costs near zero. If someone spends hours doing it manually, that’s their internal inefficiency, not a real expense.

    I’m also not a support-heavy user. I only bother support if the whole node is down. Bulk, low-load customers like me are actually profitable: predictable usage, no abuse, no constant tickets.

    As for the economics: this kind of sale fits the gym-model. Providers sell idle capacity in bulk, knowing most of it won’t be fully used. They get instant cash flow for resources that would sit unused anyway. In my case that’s $154 upfront for the first 22 VPS, $210 for 30 VPS, and about $630 when I scale to ~90 servers by the end of the year. That’s stable, low-noise revenue for any provider with spare capacity.

    @nonoceb said:
    Something is scammy at dedirock,
    It's the first time i had a 3 faillure on one vps (at 2 diffrent location) in less than 15days :

    • 1 peering issues : 4days to solve.
    • 2 Server ping online but firewall deny all ports et admin panel disconnected (no vnc, no acpi).
    • 3 Severver change location : one day of uptime, same symptoms point n°2.
      Usefull uptime : 7day/15days.
      The compute is good but the ressource is sometimes disconnected for unknown reason, it's can be a sort of ponzi selling, freeing ressource to welcome new users.
      I think economically this type of cheap vps is made for load regulation of dedi server ressources, offloading the cheap plans in certains situations and maximize profit per server.
      Support is AI driven

    Think the luck you have to not getting your different subnetwork network and not loosing your time over the year

    Thank you, @nonoceb, for providing this critical data. This precisely confirms the economic skepticism.

    To the participants who claimed I was a "bad customer" for requiring stability: I am the ideal client for the low-margin "Gym Model." I require zero support and run strictly low-load egress traffic for my testnets.

    However, the reported 7 days of uptime out of 15 is not a 'low-margin' issue; it is a critical failure, indicative of an economically unstable model (be it ponzi or aggressive load regulation). My only requirement is basic operational stability, not expensive features. If a provider cannot guarantee fundamental uptime, the €7*х is still wasted capital.

    This is what we often say before buying, check whether the other party has a story
    Through my interactions with him, I discovered that he is a treacherous individual.

    https://lowendtalk.com/discussion/200482/dedirock-i-just-want-to-let-everyone-know-that-your-promise-is-nonsense-right-definitely-yes#latest

    Thanked by 1DediRock
  • They didn't deliver on their promise to give me a doubled IPv6 address and bandwidth.

    Thanked by 1DediRock
  • Limit special plans to 1 per customer.

    Thanked by 2DediRock JohnnySac
  • @DediRock said:

    @JohnFilch123 said:
    Excellent! So, in this case Mr Dedi can refund via paypal and case will be permanently closed. Not sure why he does not want to do it.

    Hey @JohnFilch123 that is great question man? What do you think is the best path forward?

    Thank you again for your comment.

    Best path forward is stop being a d*ck and click on refund and that's it, instead of playing dumb here! If you cant provide what you promised, stop taking the customers money hostage! Just because of this behaviour you/your company are on my blacklist!

    Thanked by 1DediRock
  • How many of @DediRock issues are because his ai responds to everything?

  • nonocebnonoceb Member
    edited November 2025

    Dedirock are goods guys, they offer to refund me all plans without requesting it and even for the second vps working fine since the beginning! I will be nice for my 14$ o:)
    I host the screenshoot from this LA server.

    192.161.51.3:8080/refund.png

    The forum image tool need engineers knowledges i don't have

    Hacker is already working hard :
    Sun, 23 Nov 2025 23:49:15 +0000 [ERROR] Route /login could not be found Mon, 24 Nov 2025 00:01:46 +0000 [ERROR] Route /goform/set_LimitClient_cfg could not be found

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @JohnFilch123 said:

    @DediRock said: What's your thoughts on it?

    I think that you should refund within that dispute and it will be closed automatically.

    Hello @JohnFilch123 ok that is a good viewpoint,

    I offered a refund 3x in a row though and it was not accepted? But instead a chargeback was filed?

    It's been an interesting expirence too see how the process works.

    Thanks for your input.

  • DediRockDediRock Member, Patron Provider

    @PickleFarts said:
    Let's break down the math: 22 x 7 - 3.5% (maybe higher) gateway fees = 154 - 5.39 = 148.61. - 4 hr of support time and setup ($15 an hr) = 88.61. That's without operating costs coming out. So yeah, it doesn't make sense even to attempt this drug deal! I get selling things cheaply as a loss leader to get the name out there, but how is this kinda specific deal-making you any money?

    Hey @PickleFarts (awesome name btw) it does pretty good, the idea was to be able to meet new people and customers etc and find out what's needed and wanted, its been great on that end, expansion has been over 2000% since last at this time, and have met lots of cool people (met some new ones on this thread)

    I think this whole expirence though will end up being posittive though.

  • DediRockDediRock Member, Patron Provider

    @JasonM said:
    dedirock seems a good man atleast from the public comments. but mistakes do happen. OP should work with provider and then dispute it if no solution found.

    Thanks @JasonM honestly I think if it werent a dispute I would just refund right away, but since a dispute was opened after we offered a refund 3 times, it ended up being a different situation.

    I think it will all work out, I'd like to refund, and leave the servers live as well, good chance the deal still works out, well see.

    Thanks for the comment.

  • DediRockDediRock Member, Patron Provider

    @TrK said:
    Paypal disputes are last resort for a reason. I have a domain registration pending since two days paid with PayPal I will 7-10 days for the domain activation will request refund after that, if they declined or take more than 7 days for refund, i will go with a PayPal dispute.

    Hey @trk ya I agree, I offered a refund 3 times in order to avoid this :) but it will all work out, maybe even still be a customer :)

    So you first ask for a refund, and if they don't refund in 7 days then you chargeback?

    Thanks

    Thanked by 2Saragoldfarb TrK
  • DediRockDediRock Member, Patron Provider

    @c_vps said:
    @DediRock is a Good provider. Danny is always helpful

    Hey @c-vps awesome man thank you :) I'm learning :)

  • DediRockDediRock Member, Patron Provider

    @lovelyserver said:
    DediRock is a good man. You know, he could just say "you can order what is already available" instead of trying to customize some orders. That will take him time. And it costs money, because time is money. And headache. But he still want to be a good man to make more than happy clients.

    So, for me, DediRock is 10!

    thank you @lovelyserver yes very good point, custom orders are bit more tricky :)

    My guys are gonna write scripts shortly so we can deploy ones that are non-contigous IPs :)

    Thank you def trying to make customers happy, I think this one will all work out with a big win and lots learned :)

    Thank You!

    Thanked by 1lovelyserver
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    I'm with daddy on this one. He doesn't strike me as a host not willing to work with you or give you a refund when things don't work out.

    Kinda like AI, it's here to please us.

  • DediRockDediRock Member, Patron Provider

    @yabl0ky said:

    @m3th3lesh said:
    The reason I’m not posting about it here is that it’s just a $7 per year deal, so for such a small amount, it’s really not worth the effort to complain.

    I don't quite understand the logic behind “if it's $7, then you don't have to provide the service?” There is an agreement, there is a contract, no matter how much it costs, the buyer's obligation is to pay, and the seller's obligation is to fulfill everything they promised for that money. And it doesn't matter if it's $7 or $700. Besides, I didn't buy one server, but 22, which means it's not $7, but $154, which is not exactly a cup of coffee.

    @DediRock said: Hey @jabjab ya it was the $7 year offers. Ya it was a lot of manual work What I learned though is just need a write a script for these types of orders.

    I paid you $154. For this money, I lost 11 days and received absolutely nothing + a bunch of kind promises that everything would be fine. I don't know what world you live in, but in the civilized world, this is called fraud, and I'm sure PayPal will tell you the same thing.

    @lovelyserver said:
    DediRock is a good man. You know, he could just say "you can order what is already available" instead of trying to customize some orders. That will take him time. And it costs money, because time is money. And headache. But he still want to be a good man to make more than happy clients.

    You're right, he could have said, “I'm sorry, we don't have the capacity to create 3-4 subnets for you,” or “I want to help you, so I'll try to do it manually, but it could take up to two weeks.”

    There are many ways to come to an agreement. But in the end, I sat at my computer every day waiting for the miracle I had paid for. And now I have to try to get my money back in public, not to mention the lost work time. That's not cool.

    Hey @yabl0ky I'm tracking, I kind of did say I could do it next week though? Honestly it's been so busy we are barely keeping up.

    I really think this will all work out, so when I suggested to you 3 times I would refund you did you think I wouldn't? Still here to help, and will keep things on line for you :) I think we will work this out just fine, get you your money back and maybe start over :)

    DediRock Makes It Right™

  • +1 for Danny ... He is always willing to work out on best possible options for his customers. Probably the response he received for this $7/yr Deal was overwhelming & we have seen in the past that it's not easy for providers to deal with such a surge especially with most of the orders coming from MJJ.. But I have see Danny always being patient & respectful in such cases.

  • DediRockDediRock Member, Patron Provider

    @nonoceb said:
    Something is scammy at dedirock,
    It's the first time i had a 3 faillure on one vps (at 2 diffrent location) in less than 15days :

    • 1 peering issues : 4days to solve.
    • 2 Server ping online but firewall deny all ports et admin panel disconnected (no vnc, no acpi).
    • 3 Severver change location : one day of uptime, same symptoms point n°2.
      Usefull uptime : 7day/15days.
      The compute is good but the ressource is sometimes disconnected for unknown reason, it's can be a sort of ponzi selling, freeing ressource to welcome new users.
      I think economically this type of cheap vps is made for load regulation of dedi server ressources, offloading the cheap plans in certains situations and maximize profit per server.
      Support is AI driven

    Think the luck you have to not getting your different subnetwork network and not loosing your time over the year

    Hey @nonoceb I sure hope its not a ponzi scheme man :)

    Honestly, sometimes things just happen, best I can do is help to make it better and make new policy so it's avoided in the future. We have grown over 2000% since last year so I am just dealing with all of the randomity that comes with that :) I def offered you a refund on your VM's, heck will even offer you the The DediRock 382 GB6 Score Challenge™

    Let me know, and thanks for your input.

  • DediRockDediRock Member, Patron Provider

    @zed said:

    @nonoceb said: Something is scammy at dedirock,

    I decided it's growing pains plus lack of experience but I also didn't risk any cups of coffee with him yet so.. nonsense opinions from totally uninvolved bystander, take it for what it's worth.

    Hey @zed its def growing pains :) Managing all of these servers has been fun but a challenge. But putting in the time, late nights early mornings, it will all come together.

    What's RAID-10? :)

  • DediRockDediRock Member, Patron Provider

    @yabl0ky said:

    @PickleFarts said:
    Let's break down the math: 22 x 7 - 3.5% (maybe higher) gateway fees = 154 - 5.39 = 148.61. - 4 hr of support time and setup ($15 an hr) = 88.61. That's without operating costs coming out. So yeah, it doesn't make sense even to attempt this drug deal! I get selling things cheaply as a loss leader to get the name out there, but how is this kinda specific deal-making you any money?

    Your math is based on the wrong assumption that bulk VPS deals require manual work. With proper automation (Solus/Virtualizor/API), deploying 22 VPS costs near zero. If someone spends hours doing it manually, that’s their internal inefficiency, not a real expense.

    I’m also not a support-heavy user. I only bother support if the whole node is down. Bulk, low-load customers like me are actually profitable: predictable usage, no abuse, no constant tickets.

    As for the economics: this kind of sale fits the gym-model. Providers sell idle capacity in bulk, knowing most of it won’t be fully used. They get instant cash flow for resources that would sit unused anyway. In my case that’s $154 upfront for the first 22 VPS, $210 for 30 VPS, and about $630 when I scale to ~90 servers by the end of the year. That’s stable, low-noise revenue for any provider with spare capacity.

    @nonoceb said:
    Something is scammy at dedirock,
    It's the first time i had a 3 faillure on one vps (at 2 diffrent location) in less than 15days :

    • 1 peering issues : 4days to solve.
    • 2 Server ping online but firewall deny all ports et admin panel disconnected (no vnc, no acpi).
    • 3 Severver change location : one day of uptime, same symptoms point n°2.
      Usefull uptime : 7day/15days.
      The compute is good but the ressource is sometimes disconnected for unknown reason, it's can be a sort of ponzi selling, freeing ressource to welcome new users.
      I think economically this type of cheap vps is made for load regulation of dedi server ressources, offloading the cheap plans in certains situations and maximize profit per server.
      Support is AI driven

    Think the luck you have to not getting your different subnetwork network and not loosing your time over the year

    Thank you, @nonoceb, for providing this critical data. This precisely confirms the economic skepticism.

    To the participants who claimed I was a "bad customer" for requiring stability: I am the ideal client for the low-margin "Gym Model." I require zero support and run strictly low-load egress traffic for my testnets.

    However, the reported 7 days of uptime out of 15 is not a 'low-margin' issue; it is a critical failure, indicative of an economically unstable model (be it ponzi or aggressive load regulation). My only requirement is basic operational stability, not expensive features. If a provider cannot guarantee fundamental uptime, the €7*х is still wasted capital.

    Hey @yabl0ky your def right on the automation. So our automation is really set up for 1 server at a time. We have had plenty of mega orders well call them, but we were able to manage. Really hoping for the best, will keep the servers live for you, I think we can still do great business together.

    Thanks Man

  • nonocebnonoceb Member
    edited November 2025

    @zed said:
    How many of @DediRock issues are because his ai responds to everything?

    AI can be usefull in many case, but this one need to be named clearly : DediBestRobot with a usefullness feedback stars to modulate robot usage in right direction.

    Thanked by 1DediRock
  • indiankeshindiankesh Member
    edited November 2025

    From what it seems it could have been handled better by the provider. Customer seems to be feeling harassed (but provider did offer refund and tried level best to support but to no avail to customer satisfaction , very demanding customer lol 😂) hence dispute but hey customer if you dispute they will treat the dispute as a dispute. You can't have it both ways.

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @yongsiklee said:
    @DediRock
    This guy has limitless time to beat you. :D You should give him an instant refund plus a t shirt as a bunus for a good lesson for you.

    And it is unthinkable to buy a 53 cents-month-vps for production. Such idiocy...

    lol @yongsiklee haha, ya however I think this will all get settled soon here, what kind of T-Shirt? I have the servers still live, and think it will all work out.

    Well I aiming to have all my service stable on all nodes (even at $.53/mth). Overall its been okay though, really its just been a few hard drive failures at like the exact worst time :)

    Thanks for the comment.

  • DediRockDediRock Member, Patron Provider

    @nonoceb said:

    And it is unthinkable to buy a 53 cents-month-vps for production. Such idiocy...

    At this time, i have a 100% uptime at desabo ipv6 only at 41cent€/m (5€/yr) :D
    Work perfectly to proxy my yt-dlp job.
    Maybe with some competance, no support needed it's possible to extend the impossible.

    Hey @nonoceb awesome man :) That is something to strive for :) Thanks for the comment.

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