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Comments

  • DediRockDediRock Member, Patron Provider

    @z9876z said:
    Once it is working again, please double my bandwidth on my LA VPS: Invoice 12965

    Bandwidth has been doubled, sent you direct DM, well get everything handled. Thx!!

  • @DediRock
    Invoice #13092
    may i get a double :>

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @eagle__pride said:
    How much longer is this going to take? This is completely unacceptable! My service has been down for ages, your own website doesn’t even work, and all we get are optimistic replies instead of actual solutions! When will this be fixed?

    Hey Eagle, def sorry about all this, and downtime sucks. We are just sorting out the lines while we are growing. While this should not fall on you and wont, I will make it right. If you can bare with me just a bit longer while I sort it all out that would be appreciated. If not I can you give you whatever type of compensation you feel is good for you, no sweat at all. Thx for being chill about this.

  • itsTomHarperitsTomHarper Member, Megathread Squad

    Hi @DediRock shot you a DM couple days ago, pls check

    Thanked by 1DediRock
  • @DediRock said:

    @Xenos said:
    Invoice 13017: Please double my bandwidth and get the LA server back online ;)

    Yo Xenos, bandwidth is doubled, server should be online now. Also I checked your ticket, that issue might have been related to our server going down earlier could you please check again? Thanks man for the order.

    The VPS is still down. The client area just spins when I try to look at my ticket.

    Thanked by 1DediRock
  • NeoonNeoon Community Contributor, Veteran

    @DediRock said:

    @Neoon said:
    Any news on LA? unstable as @VirMach
    NY is fine though.

    Am I walking into a trap here Neoon by tagging you....... :)

    LA node should be good now we're not seeing any issue, lmk if you see something. Thx for your patience with me on it.

    Nah, you tried to repeatedly, engage with users, that commented on your thread.
    To the point, where it becomes annoying.

    Once is fine, but multiple times? Even on a weeks old comments, just to push your thread.

    Thanked by 1DediRock
  • FrozeconeFrozecone Member
    edited September 2025

    @D>; @DediRock said:

    @Frozecone said:
    Still can’t access my VPS in LA :/

    Hey Frozecone, sorry about that, I do show everything is back online now with only a few servers still affected, you all good now?

    No mine still is down. It hasn’t been usable in days.

    Thanked by 1DediRock
  • @DediRock said:

    @FrankCastle said:

    @DediRock said:

    @FrankCastle said:

    @lawrence said:
    It is out of stock. I want to order the same package in two or more locations to be able to use then. Can you help @DediRock ?

    There has to be a cut off at some point. Resources are not infinite. The longer the deal remains on the table the slower the service gets for everyone.

    Also something runs at 3:30am EDT every Saturday morning that hits performance BAD. I'm guessing it is a backup job or something like that.

    yup very true. how long does the performance get hit @ that time? I can check it out.

    Roughly 4-5 minutes, it isn't for very long but it's like clockwork since I signed up. Definitely an automated job.

    ok thank you ill have the node checked, and get it narrowed down, see if we can't get that handled. Thx!

    OK, I won't know if you actually fixed it until next Sat but I can chime in after that.

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @FAT32 said:
    DADDY ROCK

    @beanman109 How do I get paid $7/yr

    lol let me get my billing portal all squared away and I am sure we can get you in on

    The DediRock 382 GB6 Score Challenge™

  • @DediRock said:

    @eagle__pride said:
    How much longer is this going to take? This is completely unacceptable! My service has been down for ages, your own website doesn’t even work, and all we get are optimistic replies instead of actual solutions! When will this be fixed?

    Hey Eagle, def sorry about all this, and downtime sucks. We are just sorting out the lines while we are growing. While this should not fall on you and wont, I will make it right. If you can bare with me just a bit longer while I sort it all out that would be appreciated. If not I can you give you whatever type of compensation you feel is good for you, no sweat at all. Thx for being chill about this.

    how?
    vps --> down
    https://billing.dedirock.com/supporttickets.php --> down

    Thanked by 2z9876z DediRock
  • my la vps is down, and I can't access the control panel either :/
    invoice 12274

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @ladonnalopa said:
    Could you double the bandwidth, please?
    Invoice #13097
    Invoice #13056

    Hey Ladonnalopa, thank you for both orders :) Went ahead and doubled your bandwidth, thanks!!

    Welcome To The Rock™

  • DediRockDediRock Member, Patron Provider

    @yhsiao said:
    nice offer

    woot woot thx!!

  • DediRockDediRock Member, Patron Provider

    @z9876z said:
    Your status page looks a little optimistic, as LA has had a down server for days now:

    https://postimg.cc/D8mzWKPs

    i try to keep it optimistic... :) I'll actually add the other servers so people can monitor it better.

  • DediRockDediRock Member, Patron Provider

    @yhsiao said:
    Invoice #13098, double the bandwidth, please

    Hey Yhsiao! thank you for your order :) its done!

    Thx

    SLWSLD™

  • DediRockDediRock Member, Patron Provider

    @igctt said:

    thx> @z9876z said:

    Your status page looks a little optimistic, as LA has had a down server for days now:

    dedijpg.jpg

    https://postimg.cc/D8mzWKPs

    maybe it's status about one of servers in LA. In fact my $7 vps in LA is running.

    Thx igctt, I'm gonna add all of the servers so its easier to see. Good to hear yours is up :) thx

  • DediRockDediRock Member, Patron Provider

    @emg88 said:
    Can't connect to client area link from homepage, says database can't connect @dedirock

    Also LA vps is down.. hopefully up soon

    Hey Emg88 should be all good now. Thanks!

  • DediRockDediRock Member, Patron Provider
    edited September 2025

    @Cheng said:

    @igctt said:

    thx> @z9876z said:

    Your status page looks a little optimistic, as LA has had a down server for days now:

    dedijpg.jpg

    https://postimg.cc/D8mzWKPs

    maybe it's status about one of servers in LA. In fact my $7 vps in LA is running.

    What a joke! They can’t even get into the billing dashboard, and the VPS is a total dumpster fire.

    well that is certainly one way of looking @ It. Can you check again please?

  • DediRockDediRock Member, Patron Provider

    @seman said:

    @Cheng said:

    @igctt said:

    thx> @z9876z said:

    Your status page looks a little optimistic, as LA has had a down server for days now:

    dedijpg.jpg

    https://postimg.cc/D8mzWKPs

    maybe it's status about one of servers in LA. In fact my $7 vps in LA is running.

    What a joke! They can’t even get into the billing dashboard, and the VPS is a total dumpster fire.

    he is too busy making "bot" post on offtopic category

    Thank you for the comment Seman, however I can assure you I post my own content :) Thank you for your comment.

    DediRock AI™

  • DediRockDediRock Member, Patron Provider

    @r1nx said:
    my LA server is up BUT logging in into the dashboard keeps giving me database error.

    im starting to wonder if my billing address and payment info is even safe with those guys ;--; (edit: im probably majorly overreacting lol)

    but the servers themselves seem okay for their price.. you can't expect too much for $7/year.

    id also like a double, of anything u can give :) Invoice #13092

    Hey r1nx, totally tracking. All your info is safe, the backend systems are all good. We made a few adjustments to handle the traffic and all seems to be working better.

    and fo sho, doubled your bandwidth! thanks for the order!

    Welcome To The Rock™

    Thanked by 1r1nx
  • DediRockDediRock Member, Patron Provider

    @truemagic said:
    Billing is up for me again.Fortunately my VPS are running fine.

    thanks truemagic!

  • DediRockDediRock Member, Patron Provider

    @bugfree said:
    Yes, the billing is up, but cannot see the vps details,
    In case you miss mine, please double bandwithd, invoice #12654

    Hey Bugfree! thanks for the order! its been doubled! thx!

  • please double my bandwidth on my LA VPS: Invoice 12437
    Thank you!

    @DediRock said:

    @bugfree said:
    Yes, the billing is up, but cannot see the vps details,
    In case you miss mine, please double bandwithd, invoice #12654

    Hey Bugfree! thanks for the order! its been doubled! thx!

    Thanked by 1DediRock
  • Invoice #12458
    can i get double bandwidth? thank you very much

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @eagle__pride said:

    @DediRock said:

    @eagle__pride said:

    good ? for what ?

    I assumed on the deal :)

    You mentioned that only a few VPS instances were affected, but I don’t know if that’s true, since we can’t determine the scope of the impact. What I do see is that my VPS has been down for a long time. You're responding optimistically here, but the issue hasn’t been resolved.

    Hey Eagle, totally tracking, we do think the issue is solved. Can you please check? Thx

  • DediRockDediRock Member, Patron Provider

    @Tandoor said:
    Cannot open Vps. And even login to only works sometimes. https://billing.dedirock.com/

    Getting error:

    Gateway Timeout
    The gateway did not receive a timely response from the upstream server or application.

    Additionally, a 504 Gateway Timeout error was encountered while trying to use an ErrorDocument to handle the request.

    Hey Tandoor, I got that error a few times too when fixing it, looks good now, can you please check? Thx

  • DediRockDediRock Member, Patron Provider

    @eagle__pride said:
    Now, even your own website, https://billing.dedirock.com/ , has become inaccessible.

    Should be good now eagle, please check.

  • DediRockDediRock Member, Patron Provider

    @solitude2 said:
    Hello, my server is inaccessible, and your website is also down.

    Hey Solitude2, both should be good now, can you please check?

  • DediRockDediRock Member, Patron Provider

    @sh97 said:

    @DediRock said:

    @emgh said:

    @DediRock said:

    @emgh said:

    @sh97 said:
    Can I have a free VM DaddyRock?
    Confirm it @emgh

    I’d like to think so

    tough situation here. what should we do?

    DediRock Hooks It Up™

    A free VPS for a year to @sh97 buys you a very hard working indian shill I think it’s worth it personally

    oh man, ok got it, thx

    Can you hook me up plz?

    lol let me get through this tech stuff and I am sure I can hook it up.

  • DediRockDediRock Member, Patron Provider

    @i_am_batman said:
    @DediRock, I can confirm, the Client Area is working only intermittently. I am assuming this is due to the load but I am unable to create a ticket. But at the same time, my VPS is up, so no worries. I will let you clear your plate - my ticket can wait.

    Thanks Batman, we did make some adjustments to handle the load, seems to have worked. You can create tickets now ya? sorry for the trouble :)

    @aiman0248 said:
    hey. usually how long does the vps in pending status after payment? its been 8+ hours now and its still pending

    Invoice 13118 btw

    Hey Aiman0248, its normally instant, I just pushed your order through now sorry for the lag. We had some tech issue, so it got held up. But all good now, thx!

    Bandwidth doubled!! :)

    Thanked by 1i_am_batman
This discussion has been closed.