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Cloudcone No Answer!!!
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I'm afraid that you need to speed up things on your side. (The deadline remains)
There was no point in starting this (critical) thread if "not enough time has passed"
The username has been changed from "CloudConeOVP" to "user1409"
So you threatened in a support ticket that you would post on LET if they didn’t issue a refund within X time.
You might want to Google all the other cases where CloudCone and other providers has kicked MJJs for abuse. But let me guess, you’re the important MJJ curling kid who’s going to make them bend over or suffer.
The only time I remember a complaint on LET working to scare a provider was that time someone withheld nyr's affiliate commission
Cloudcone does some shady shit to be honest.
I bought a mail hosting for a year but just after a month, I delete organization and the whole contract/package got cancelled. In ticket, they offered the flash sale again for the year by paying again for the whole year.
Left a very bad taste and that did hurt a lot but I accepted because I was the one who deleted the "organization" (I thought it was just a company name and you can delete in order to create a new one).
So from personal experience, I will be on 50/50. Cloudcone does throw shit at times.
Whoops! Name changed, clock is ticking for proofs! And i am not own that plays games, in this case...
Something smells like something is coming...
Just to be clear, Cloudcone may or may not be at fault here, but I/we do expect the OP to make clear what their complaint/issue is, given that they started this (negative) thread
Sounds like OP is an attention seeker
https://freeimage.host/i/KuVMtpV
https://freeimage.host/i/KuVMbTB
https://freeimage.host/i/KuVMZkQ
https://freeimage.host/i/KuVMQYx
https://freeimage.host/i/KuVVJ4a
https://freeimage.host/i/KuVV23J
https://freeimage.host/i/KuVV3Yv
OK, I'm sending up a screenshot from my account. Please summarize it like this:
About 10+ days ago, I received an abuse email from Cloudflare. I followed the request from Cloudflare's notification to delete the copyrighted data and replied back to CloudCone that I had done it. Then 10 days later, CloudCone sent an inactivity ticket notification along with an email that looked like an unpaid bill notice. I submitted a ticket to explain but they keep saying they're updating and resolving it and to wait. I really don't know how long I have to wait.
CloudCone said: 'We have received an abuse report concerning alleged infringement activities originating from your server. Kindly find below the details of the content in question. Please address this issue immediately and get back to us once you have removed the content.'
I replied that I had already deleted this data over 10 days ago, and now that the VPS has been suspended, what else can I do? It's been almost 4 days and they're still silent. I even created tickets begging for help but no one cares. Previously when I used Vultr, they at least let me log in to download my data.
https://freeimage.host/i/9898.KuVMtpV
I really don't understand what else I can do in this situation
If you were me, what would you think?
I should also mention that CloudCone has been very supportive to me before, including refunding a VPS package that had I/O issues back to my credit balance. I was even planning to top up and buy more services, but they're treating their customers so unreasonably like this.
Your ibb.co links don't work.
Thanks i will upload to other
I don't have as much free time as you think, I've lost 4 days unable to do anything while everything was progressing well. Just sitting here waiting for them to unsuspend so I can get back to using it..
What is the content that CloudCone asked you to remove? Adult? Malware? Copyrighted material?
adult, copyrighted image, url, but all content sourced from the Internet. No videos stored or distributed.
CloudGone
Well you're fucked. Maybe read the TOS before link or host adult. Linked or hosted is sadly the same, as its visible on your site. They might also stopped it, because you wrote too much tickets and where harassing them.
Do you work at CloudCone? I'm not harassing them. Put yourself in this situation and then judge.
The issue isn't about TOS or not. Yes, I violated copyright and I already removed it. It seems you have reading comprehension problems. If you don't have anything good to contribute, then you should go back to your workplace somewhere
After 10 days, suddenly locking the customer's service when the customer has already followed the requirements, and they're just 'delay time' like passing the ball around? You really like that, don't you?
I am the one paying for the service at CloudCone, not CloudCone hiring me to use their service.
Come and see how Vultr solve the problem https://freeimage.host/i/KuhohF9 @ascicode
It's just that simple, but CloudCone doesn't want to do it that way? Are they being too robotic in their work?
I looks like you got eight abuse complaints. How many did you reply?
@user1409 : indeed, did you receive eight abuse reports? ( https://freeimage.host/i/KuVMbTB )
8 abuse complaints but they are the same one . And I already responded to all of those tickets. They didn't say anything and just simply suspended after the next 10 days. It's incomprehensible
Why do you compare vultr, a known company, with a basic company, that is totally different in knowledge.
You are aware that you can’t host or publish (sourced from another location on the internet) adult material on CloudCone VPS right?
So you should remove all your adult websites and adult content (hosted or not) from Cloudcone’s website
Do I really have to list out all the service providers I've used , from big to small ? The problem is with CloudCone. Even companies smaller than them don't work like this.
You haven't posted any of those tickets or replies. What did you reply, and why are you only posting part of the ticket communication?
For the time being, moved thread from Offtopic to Providers
Hope to get a reaction from @Cloudcone
8 abuse complaints but they are the same one. It was submitted by CloudCone Bot like the system was lagged/flagged or something...
I am so sorry for bothering lowendtalk and you. I really didn't want it to be like this.